DTDC Courier & Cargo Complaints & Reviews

I have booked an order on Nov 21, 2022, and they told me it will be delivered by Nov 22, 2022, and today is Nov 25, But it still not delivered. I tried reaching via their customer care and raised an complaints via didc website not no has any knowledge about shipment status.. Now they are not responding over calls too.

below are dcdc booking id
V66349704 and #4579045 ( didc online complaints number)

My parcel Z39726741 has to come by 22 nov but I haven't received it yet and it was a prepaid order please give me my parcel fast

On 08.11.22, Package (H[protected] was couriered to Jubiliee hills (Hyderabad) from Miryalaguda (Telangana). It was assured that by 10th it will be delivered. Even today same was not delivered. instead it was detailed at banjara hills reasons unknow to anybody.

Tracking no is Z91686998
And this show that address is incomplete, but address is right.

Sudesh rana
E-163 hari krishna township
Ajwa road, Vadodara
Gujarat -390019

Please help that this product should be reach this right distinition

My tracking number is H34286077. Origin is Hyderabad, destination is chennai . Booked on 11.11.22 . Still now its not delivered, when I try to track, no data is available on the website. Kindly look in to this issue

My parcel has to come from Delhi and it is in Indore from past 3 days and Indore DTDC apex is just 2 hours distance from the location where the parcel has to be delivered please give me my parcel soon !!
It is very urgent

Listen it shows my parcel rerouted and forword ro faculty it will reach receiver or not or missed in middle

DTDC Courier & Cargo — Non- delivery of parcel and wrongly reason update
Date of sending parcel - 09th Nov 2022
Consignment number - D47021434
Sent from Chandanagar Hyderabad Branch
Sent to - Bangalore Branch, Pincode 562114
I have complaint 10 times regarding the same to the customer care but it has not been resolved.
The delivery guy has not gone to the receivers given address and wrongly updated the reason that "incorrect address" and "Refused delivery"which is not right. Even the delivery person has not called on the recipient's given number before. Now the company has initiated the return to origin. It is unfair service to the customer. I opted for DTDC service by giving more money to send the parcel quickly to the receiver.

I do not want that parcel to return back to the sender's address. I want that parcel to be delivered to the given address without fail. The customer care service is also pathetic. If the company is unable to deliver the service to the customer they should shut down the company and refund my money.

I have sent at parcel to Delhi pin code 110060 from Kolkata. The Mobile no was on the envelope the delivery man didn't contact me and return the parcel back to there branch . It has important document in it

Hi
The tracking ID of my courier is H34505597

The status is Delivered but the receiver has not received it at all. There’s also a receiver name mentioned
How could this be possible!
This is not acceptable
Kindly look into this issue and update me

I have booked a courier (Air cargo) from Cuddalore, TN to Gr.Noida, UP. Consignment number -D26373093. After receipt of courier, opened and check the TV. It was damaged. Please replace the TV / compensation of the same.

Sent package at source on 12 nov after confirming that the destination
pin-574235 is SERVICEABLE area. BUt the destination DTDC franchise claims it not SERVICEABLE.

from dtdc website (https://www.dtdc.in/covid_pincodes.asp) i can see that destination pin-274235 is listed in serviceable.
Is this is case then why did the source partner accept the package?

currently its in "Not Delivered(AREA NON SERVICEABLE-(DIR))" status.

Already its too late kindly do needful asap.

My package has not been delivered even though it is showing as delivered. In tracking it is showing as delivered on Nov 17th at 8.34 pm, which is false as I was at home all the time. My.tracking no is D26785495. First in tracking it is showing as not delivered dut to receiver not at home and then on top it is showing as delivered. I dont understand. Kindly resolve the issue and deliver my package.

Date of sending parcel - 08th Nov 2022
Consignment number - B14888107
Sent from Neralurur Bangalore Branch
Sent to - Indore Branch, Pincode 450221 (Nepanagar)
I have complaint 4-5 times regarding the same to the customer care but it has not been resolved.
The delivery guy has not gone to the receivers given address and wrongly updated the reason that "receiver has shifted from the given address" which is not right. My parents live there. And even the delivery person has not called on the recipient's given number before. Now the company has initiated the return to origin. It is unfair service to the customer. I opted for DTDC service by giving more money to send the parcel quickly to the receiver.

I do not want that parcel to return back to the sender's address. I want that parcel to be delivered to the given address without fail. The customer care service is also pathetic. If the company is unable to deliver the service to the customer they should shut down the company and refund my money.

I had book a courier service on 29th October 22 from Bangalore to Delhi.
Shipment number is F31154877. It's been 19 days they are not able to trace my package neither now the Manager Vinay([protected]) and Amudha L([protected]) responding to my calls.

I do every day 100 of call but they do not respond to my call. Amudha had asked me time till last Monday(14-Nov-22) by saying she will get my package delivered. but now she is not responding to my calls.

I want my package back .

I am raising a very strong complaint against Mr Karthikeyan Loganathan.
The package reference number is C27292314 and was delivered on 16th November 2022.
Mr Karthikeyan Loganthan is a disgrace and should be sacked immediately.
He annoys senior citizens like me unnecessarily. He is argumentative and abusive.
If you continue to keep him in service he will bring disrepute to your organisation.
I have informed the sender not to use DTDC anymore.

Officials are forcing people to collect consignment from their office. Otherwise they marked it as "delivered" and the consumer has to go through their harassment. Any consumer who is expecting a very important consignment can do nothing but to collect that themselves. Office is far from most of the housing areas. Officials are making the system work for them which in turn makes the consumer helpless. This has happened to me multiple time. I am sure this has happened to others as well.

Hi Team,

I have courier as on 03-Nov-2022 to Maharashtra But still did not received Courier. I never heard worst courier service like this. I really disappointed with your Service, still Courier was not yet delivered.

Consignment Number : H34093182.

I will seriously, take action and I will inform my friends and family members to not to go with DTDC courier. Even through I will publish the same issue in social media.

R/sir
My friend send an parcel contain important document as school leaving certificate and marklists
At 19/10/2022 from jaysingpur ..sangali to Pune ..dhankawadi
Shipment no..P62783138
Name : Amruta
Address : C5/4 sambhaji nagar, behind vitthal mandir, dhankawadi, pune 411043
This shipment never reach to me
06/11/2022 they update fake delivered.. when I trying to find out at dhankawadi DTDC branch that lady tell me that shipment showing delivered for further details contact to DTDC market yard branch ..
At market yard branch mr.subhash ( [protected]) gave another phone no mr.sanjay..( [protected])..
Every staff of DTDC courier dhankawadi and market yard branch are very irresponsible.. management must take strict action on them ..
And reply me now what I am supposed to do.. I want to complain this cruel and heartless staff to higher authority how and where to complain about this

In the tracking page of DTDC, the parcel is shown as "RTO returned", but I haven't received the parcel!!
AWB No. : D52296226
.
[Details]
On 03 October, I booked the shipment via a multi-courier platform "iThink Logistics".
After picking up, DTDC kept entering the status as "attempted delivery" "not delivered" "buyer not at home" while the buyer told me that he'd never received calls.
.
Then DTDC decided to return the parcel since "maximum attempts failed".
I complained but they didn't stop returning it.
.
Then the status "RTO Delivered" was shown on the tracking page, dated 20 October.
I had not received anything back.
.
"iThink Logistics" said they can't do anything "because I didn't complain within 48 hrs".
DTDC Customer Care person kept telling me "it's already delivered, you need to contact booking cp".
The numbers she gave me hardly worked. Once I got a human, but he said "I will re-enter the delivery hahaha" which never happened.
.
I paid twice the shipping charge (forward and return!), lost the parcel, and the customer is still waiting!!