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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
Complaints 11613
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DTDC Courier & Cargo Phone Numbers

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+91 80 2536 5032
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1263
+91 80 2536 5039
627
824
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+91 80 2551 4461

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DTDC Courier & Cargo Head Office Address

DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 34

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R
Rituamanjha
from Thane, Maharashtra
Aug 8, 2022
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The Status of the Shipment shows the courier delivered but we haven't receive the same

Address:Room No. 2 Shree Samarth Krupa Chawl No. 05 Opposite Aarti Apartment Mumbra Devi Colony Road Shlock Nagar Diva East. Zip Code: 400612

The status of the Shipment ID K39353358
Reference ID[protected] shows that the courier has been delivered but we haven't received the courier. So please look into the matter ans do something as soon as possible.It has medicines which belongs to a old aged person.
Please contact only this number [protected]...
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N
Nihal Saxena
Aug 8, 2022
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DTDC denied delivery at home

It has been 8 days since I have package has left the source

and it already at destination center but they are not delivering and asking to pick up the package from center

And they have also updated the status as Delivered, I called customer care multiple times but they have taking no action

And I have filed online complaint as well regarding false status but they have closed the complaint without...
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A
Amal123amal
from Badagara, Kerala
Aug 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item not delivered | No response from DTDC

Website:www.dtdc.com

A consignment bearing V65591610 was registered at DTDC office located at PUNALUR | KERALA ON "[protected]" .Full payment was debited for Service by Air. Later the DTDC office mentioned that the consignment Number (Refer as CN hereafter) is no longer valid since the item cannot be delivered via air service. So new CN bearing D23448117 was provided from DTDC for tracking purpose .

While tracking out the new CN, it is shown that...
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A
Aarti Tyagarajan
Aug 8, 2022
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Courier opened and items missing

Today I received a chocolate box sent by my family for festive occasion. The courier was open and a long slit in the chocolate box. 2 out of 3 chocolates were missing from the box.
Ridiculous service despite of charging huge fees.....
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S
Satyapal Saran
Aug 7, 2022
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DTDC Courier Not Delivered But status says DELIVERED

HI, I have not received any parcel on Tracking Id/ AWB number - P81892914 But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing.

I called DTDC customer care and raise multiple time issue in web portal but not getting solution from DTDC...
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Satyapal Saran
Aug 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DTDC Courier Not Delivered But status says DELIVERED

HI, I have not received any parcel on Tracking Id/ AWB number - X15255904. But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing.

I called DTDC customer care and raise multiple time issue in web portal but not getting solution from DTDC...
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S
skumarydv82
from Chittoor, Andhra Pradesh
Aug 6, 2022
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Package not delivered and customer service not helping

Address:Tirupati, Chittoor

I have send the package from DTDC on 26th July 2022 and they have told me that it will be delivered within 5 days. But till now 06th August 2022 the package is now delivered. I have contacted their customer service and also logged one complain with ticked id: 3444390 but they are closing the ticked without any reply, its been more than 4 days they haven't replied for my ticket. My package tracking is shows as in transit at Tirupati branch...
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K
Kalamkalu
from Kochi, Kerala
Aug 6, 2022
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Regarding shipment missing

Address:Domlur

On 3rd Aug one of my friend, Mr.Raju sended me a shipment from Bengaluru domlur branch to cochin apex. Actually he has sended me a google pixel 4xl mobile with full box and accessories. But, next day when i went to recieve the shipment i was shocked. When i open it inside it was nothing. Blank box. I was totally upset. My phone is missing. I raised a complaint to dtdc customer care and they didnt resolved my issue till now. They are telling...
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R
raja rathinasabapathy k
from Puducherry, Puducherry
Aug 6, 2022
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Inordinate delay in delivery

Address:PLOT NO.2647, TNHB, AVADI, CHENNAI-54

I ordered on Tru Pedha, Dharwad, Karnataka for the purchase of Pedha (500gms) for Rs.300/- and Kardant (500 gms) Rs.430/- and shipping charge Rs.75/- (Total Rs.805/-) on 01.08.2022 to be sent to to my residential address at Avadi, Chennai-600054. The same was booked by DTDC under No.B12884270 on 02.08.2022 21.10 hrs and received by DTDC Chennai (Ambattur Branch) on 04.08.2022 at 10.01hrs. Despite the fact that the distance between Ambattur...
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A
ArchieRaj
from Kazipet, Andhra Pradesh
Aug 6, 2022
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Courier is not yet delivered

Hello,
d23835733 my order status initially was shown as out of delivery.but now it is changed to receiver not available cir.
But our team never received a call.
Please sort this asap.
As the courier includes a laptop.which should reach office for clearance.
Please help me with this.
Or let me know whats the challenge in contacting the receiver contact number.I can immediately call them an get them...
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T
Techi Aji
from Modinagar, Uttar Pradesh
Aug 5, 2022
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Received damaged item

Address:Modinagar, Ghaziabad, Uttar pradesh
Website:www.dtdc.in

Hi, iam techi aju
I sent my computer from Arunachal Pradesh to Uttar pradesh via DTDC service.
I recieved the broken monitor screen and UPS( unit for power supply.
I have been searching for how to get compensate for the the damaged item but couldn't find any solution.
So I came across this website.
I have attached image of broken monitor that worth approx Rs. 90000
By looking at the broken item it...
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N
NautiyalJP
from Dehradun, Uttarakhand
Aug 5, 2022
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Non delivery of consignment

My consignment number Z77832637 consignment to dehradun is showing Restricted entry OTR, please call mr J P Berry, Deputy secretary, Social welfare department at this Phone number +[protected], This is very important document and it is urgent, please deliver immediately.
Regards
Dr J P Nautiyal...
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R
Reshmi Vipin
Aug 5, 2022
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Delivery Agent Hesitated Door delivery

Address:KR Building, Pothencode Murukkumpuzha Rd, Pothencode Junction, Pothencode, Kerala 695584

I had courier to be delivered and the delivery agent called me to a location 200 m away from my home stating they don't have delivery in my location.
I really don't understand what is the problem if he drive additionally 200 m.

I am a women and I have a small baby. Taking the bay I had to walk to collect the package. The package was accepted from the collection center checking the pincode. If door delivery was not possible...
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Plmnkoijb
from Etah, Uttar Pradesh
Aug 4, 2022
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My courier not received 10 days

Address:I don't know

My parcel is not a way is shown every time receiver refused delivery no call delivery agent some message your courier is out for delivery keep money ready but i have no call over or my parcel automatic cancel please solve the problem......
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I was to receive a parcel with tracking numberD46610331. The delivery was pending for weeks, then I saw one day the status as delivered suddenly. But I got no product. It was 3 parcels together. Since it was a paid and high value parcel, I had tried contacting customer care more than 10 times, but they gave false assurance and just closed the ticket in an hour, saying the product is delivered. How can you cheat the customers in such a way??br...
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K
Kripa.
from Ludhiana, Punjab
Aug 4, 2022
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Unethical behavior and courier returns without any reason

We at Kripa Enteprises Ludhiana Sherpur Road are not getting our courier and the courier is returned to sender with the reason that our Gate is locked whereas our office is opened all the time from 9 am to 6.30 pm daily on working days.
Many a times our important documents like cheuues etc are returned back and we incur losses due to late receipt of cheques

On asking the same to your office address near us at HP kanda...
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T
Tool Tech
Aug 4, 2022
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Parcel loss

Address:Tool Tech Enterprises, Bahalgarh, Sonipat, mob- 8295511008

I have book a Parcel for Faridabad through DTDC courier which Docket no. is T13443903. My booking date was 13th July/2022. I make many calls to deliver my parcel to Faridabad DTDC Team but they have not respond it. Now it's August month start but they are not giving me any information about my Parcel. Please take an action on DTDC courier and help me to find out my parcel....
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S
Sunil120793
from Chennai, Tamil Nadu
Aug 4, 2022
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Haven't received my Parcel

My DTDC package with tracking number D15365617 is showing (ADDRESS INCOMPLETE OR WRONG-(CIR)). No one from DTDC has contacted me in this regard. All other courier services/ food delivery services are delivering to my address without any issue. I need that package really urgently. This is totally unacceptable....
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Two Consignments K56874835 and K56745618 were marked as Delivered but neither me nor my family members have received it.
Raised multiple complaints with DTDC but no response received from their end. Ticket I'd: 3434079 & 3455408....
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Bhavya Sankhala
Aug 3, 2022
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Incorrect pincode

Hi team

By mistake I have mixed up the pincode number for consignment B11930173
The correct pincode is 342005...
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