DTDC Courier & Cargo Complaints & Reviews

I have sent my courier from mysore to kannur on 22nd may 2018...daily i ws checking status ...on 24th it reachd kannur ...Till that everything ws fine..but after it reached kannur on 24th may 2018...thereafter no change in status is seen ...by today 29th may 2018..it is still not delivered ...whenever i call they dont pick up...Once he picked my call...he told he's outsude he'll call me back, but thereafter again no response .Very bad response by DTDC team of Kannur, Kerala branch.

Hi..
I called ur executive to enquire about a parcel of mine which was to come from canada on mobile number [protected] a delhi number of dtdc. The person on the other end was extremely rude and disrespectful and the rudely disconnected my call. On repeated calling he didn't pick up my call. This will deteriorate the reputation of dtdc. Please take action against it.

Myself arvind kumar i posted an emergency courier to my homtown bahraich as it was extremely urgent for me. They told me that it will be delivered within 48 hours, but its more than 5 days now and the courier is still not deliverd. My consignment no is z58974743. Even i went
To dtdc franchise office in uttam nagar to know about the status of my courier and they did not respond good.

Please help me out in this issue.

Regards
Arvind kumar
[protected]

My name is shear nazish and one of my confidential document was couriered through dtdc courier services vide awb no. X25980898. They are showing it as delivered on 11th may 2018 but i have not yet received the same. When am asking for the delivery details they are unable to provide the same. Also when contacted at dtdc okhla branch vide contact no.[protected] a guy named om prakash even misbehaved and said jo karna hai kar lo. Called number of times to customer care but no one is helping me out. P‬lease help me out.

Respected sir/madam
This is mr. R. Rajkumar from mumbai i received my led tv on 13th may 2018 trough dtdc courier service which was sent by my spouse mrs. R. Mounika raj from thorrur town on 7th may 2018 with courier number
D41475093.
We were shocked to know that my tv was damaged and led screen (Display) gone. We paid money for shipment as well as insurance charge rs.600/- at respective dtdc courier center.
Hence i request you to please consider my letter and find the below attached copies and i expect my insurance will come soon worth of rs 30, 000/-

I had sent a package from dtdc office in hal-iii 3rd stage, bangalore on 22 may, 2018. The consignment number is: v46800869 and was to be delivered to ibs campus, hyderabad 501203. This package was to be delivered in 48 hours and i was told that the location is serviceable. This package contained a demand draft for my admission to the college.

Today as on 26th may, the package is still not delivered and i have been trying to call the customer care to get the status but when i ask for it they either hang up on me or give me another number to contact. I've also visited the office from where this package was sent and they keep giving different statuses each time.in the morning we were assured that the package will be delivered today. But now we have been told that it has been incorrectly sent to gurgaon!

My fee is already late by 2 days and i still do not know when this package will be delivered.

I sent a4 size parcel from mangalagirir to karimnagar. Reciever address koppisetty ramakrishna, electrician c/o eenadu, lmd colony, alugunoor post karimnagar, karimnagar district, telangana state.
And mentioned reciever mobile no :[protected]

I sent on 18.5.2018 till date it is not reached to destination. When i phoned to karimnagar dtdc office near geeta bhavan. They are not answering properly.
My consignment number is h79860892

From address : v. Prakasa rao
Bhargavpet, mangalagiri, guntur district, andhrapradesh

To whomsoever concerned,

Z57654126

The product is showing delivered whereas i haven't got the product. I didnt get and call or notification so how and where this is delivered. This has happened second time with dtdc your service quality is bad.

Also the customer service reps are not very polite or courteous. All other delivery boys call but dtdc fails at this always.

A parcel was sent by msme ppdc agra on 21 st may to deliver at my address at jaipur, 185, shri gopal nagar, gopal pura bye pass, jaipur vide z60925697 but inspite off 5 days passed the subject is still in question while the train took only 4.30 hrs. To reach and dtdc is a renowned name in courier service globally.
This is quite unfortunate.
Duli chand karel
President - bhartiy swarnkar sangh

On 21st may, 2018 my dad couriered a parcel from vasai to nagpur under tracking number d43877210. The parcel was of 8kg containing chocolates, watch, dry fruits and clothes. The person who checked the items confirmed that the parcel would reach nagpur the very next day, 22nd may, 2018. It's been 5 days now and the parcel has still not reached. I have been following up with the customer service since 4 days without getting a positive response. Today the vasai office is sending me snapshot of the status showing that the parcel is damaged. Very unprofessional behavior and service of dtdc. We choose dtdc thinking that they are trustworthy. But they turned out to be fraudsters who are sitting to loot and fool people of their trust and money. We request people reading this complaint never to use dtdc services in their life.

Dtdc shipment no: z60763546 is not delivered to the customer.
The courier boy not even called for the delivery. The online history
Is showing as "not delivered" without any specific reason.
Interesting is that the dtdc is dependent on one courier boy for allahabad location and that boy is not even interested for delivery. No response to the calls.
Feeling like being cheated.

Shipment number p45852243 not delivered to consignee address (In walkeshwar, mumbai) but status shows package delivered to someone in lower parel, mumbai. Dtdc failed to provide signature and name of person who accepted or received the parcel. Complete fraud and unprofessional service. They did not call or email when delivering the package too. Customer service number[protected] is never answered.

On 4th of may i send my courier through dtdc marol (Military road branch) i handover my courier to mr. Sukhveer.

In your system information is showing that product is successfully delivered but the product didn't reached yet.

And in your system it is showing that product is delivered to noida (201301)

I am following mr sukhveer in marol (Military road) since last 17 days.

I asked...

Dear customer service,

I want to bring to your notice that this is pathetic service i have recieved from dtdc.
I have booked a consignement b53932236 on 12th may which was supposed to go on 14th may from bangalore to gurugram. This has still not been recieved at destination

Today after all my patience run out i checked at the tracker, it seems it has not gone beyind domlur hub after 14th may.. There is *no* further update after that and the based part is after raising online complaint on customer care dtdc there is no response after two days. There customer care executive are always busy and mostly there phone number is out of order, some how i managed to talk to them two time but after two there is same reply from both that "we don't have detail about it, we will check about it and update you as soon as possible". Please solve this soon and the consignment is very important and urgent for me, arrange compensation for it and bring me out of this trauma.

Dear dtdc team,
I send an international courier to uk on 19th may with tracking number n20048346. And as promised on your website and confirmed by dtdc outlet it was supposed to be delivered in 3 days which was supposed to be 22nd may. But after tracking it seemed it left india itself on 23. My consignment was a time bound thing which was supposed to reach at a university on 23rd may at maximum in uk. But today is 24th and just today it has reached uk. Now kindly tell me about your dismal performance and your pathetic customer support team who keep on giving multiple numbers for international couriers. Your horrible performance has cost me dearly. I will never use your services again. Please do not promise something which you cannot deliver and break the trust and ruin careers.

Gaurav thakur,
Awb no.-n20048346

My courier was dispatched on 7th may 2018 from Whitefield, Bangaluru. its been 15 days and still not received at Ahmadabad.

see the track history attached

CN : B54150060

I tried to call customer service @Ahmadabad & @Bengaluru many times but no response. I have send the email on [protected]@dtdc.com but no reply.

This courier contains some documents and needs to deliver asap.

I have speed/fast courier from ahmedabad to bokaro steel city on dated 19.5.18 but till date it has not been received who is responsible, we had medicine in it, why should we are paying rs 300/- and what is the penalty for this. Kindly ackonowledge.
I had been acknowledge that it will reach within 24 hrs.
Pushpendu s
[protected].

Dtdc udupi (Karnataka) branch has returned my parcel worth rs 499 without informing which was prepaid and they haven't informed me to collect the parcel when i myself visited dtdc to check the status they informed me that they have returned it and to reorder it once again, such a irresponsible staff dtdc had recruited in a particular branch apart from this i have ordered many other parcels which was delivered by other courier services in udupi and they have delivered on time even though they couldn't reach my address sometimes they have requested me to visit their office to collect the parcel but these dtdc will not deliver on time i had previous experience in which they took almost more than 2 weeks to deliver the parcel but this time they have crossed the limit. My opinion is that they should close their office because people don't expect these kinda worst service.

Dear team,

I had rendered courier services from dtdc courier shipment from pune to baroda.

I want to claim my relocation expenses and have been following up with dtdc past 2 months to get an invoice.

Dtdc have been giving me illogical excuses and avoiding my calls. I would appreciate if you can help to resolve this matter.

Regards,
Brijesh panicker

Consignment number #v46569611, shipment date #[protected], delivery date[protected], charged for fast delivery, as per them if i need delivery by tuesday (22nd may) then i have to pay 300 and if need this to be deliver by wednesday (23rd may) then i have to pay 150, so i paid 300 for faster delivery, but the consignment has not delivered yet,
When i call them they started abusing me and thread me that they will not deliver my packet,