DTDC Courier & Cargo Complaints & Reviews

Consignment no-a40658186 and a40658187
Booked from mundra dtdc dated 4-4-2018 to dalsingh sarai dist-samastipur, state-bihar, pin-848114
So many times call to patna and samastipur customare care but no response
I am tracking on dtdc website currently door /office close status found. On dtdc customare care person not receiveing call its birthday gift children are asking about gift kindly resolve this case....

My parcel (D[protected] is missing from last month 17/03/2018, i called to ghy offc more then 50 times and talk to c c asistanse nobody response from guwahati office, plz take action as soon as possible, otherwise i will go to consumer court against dtdc, my mob no [protected], and email address is, [protected]@gmail.com, [protected]@gmail.com, your faithfully....

Dear Sir,
We had couriered a pack of Very expensive Indian Flutes to US through your courier service "Tracking number - N20021753"
In the tracking status the message is showing that the courier was left on front door, without ringing the bell or calling the customer. However customer has not received the courier. We have received following emails from customers please help us track this. This is a huge issue if the customer...

A courier on 28 th march, 2018 was sent from dtdc bhopalpura, udaipur, rajasthan to kolkata, as the parcel reached kolkata on 3 rd a pril, 2018, it was found that many items were missing and the items were all messed up definitely proving that the courier was messed by a third party, plastic bags were torn.

Items missing are:
1) black zara bag (New with tag)
2) gents tshirt zara (Brand new)
3) sport shoesbr...

My docket no z56378437
I send samsung j5 prime mobile from delhi to kolkata
But they delivered nokia 5233 to in same box and same accessories which is pack in front of me. Now i am complaining to get refund or same mobile but still helpless to find solution.
If there any help kindly provide me justice as soon as possible i know that someone theft my mobile it is dtdc duty to take pain and resolve my complaint as soon...

Dear sir,

My awb b53382092 was not delivered to me. The status entered in the website is "not delivered (Receiver shifted)". The address provided is the same as my aadhar card and passport and i have been staying here from past 20 years. When contacted the call centre, they give some contact number and that person gives another and so on... I have made 10 calls to atleast 7 of the dtdc people. All give excuse and say they...

Dear sir/madam

Pls. Find below attached status of the above said docket no as of now. This status is not updated after 07 april 2018.

From 7 th april i am constantly checking the staus in ur website and get in touch with customer care executive. But they were saying everyday this consignment will be delivered today. I did contact with these two nos to ur customer care[protected],[protected], but till today...

Reference consignemnt no. D29250356, sent from titwala, courier is not delivered. Booking done on 07th april 2018. Online it is showing delivered on 11 april 2018, dtdc service is very poor and the agent through which it is sent is not interested anymore to provide the customer satisfactory solution. The courier is a category lite in 2 peace. Delay delay delay. Bad service bad service service.

Well, i heading now for the legal...

V45494843
you have one bunch o[censored]seless people in your Aluva branch, and North paravur branch, even they dont have the courtesy to call the customer,
even when customer is ready to collect the courier they don't respond, they are in such a hurry to send the courier back which was sent in you express service due to urgency (which they don't understand)
i need the refund for the amount...

Worst experience with dtdc. I have sent parcel from london to india on 1/4/2018 and paid £4 per kg also £5 for service charge total i have paid £57 13 kg was my goods.in the parcel i have sent clothes only when parcel has been arrived to india hey are charging 1475 rs for the hendling charge. While asking them they are not answering the phone keeping on hold for 15 to 20 minutes and then cut the phone no one answered the phone....

My consignment if z58557999 booked from patiala on 31 mar 18 for hyderabad is shown as delivered at dtdc bowenpally on 2 apr. However on several calls the results are:-
1. The guy there speaks and understands only telugu.
2. The guy named madan says he does not have time to deliver.
3. After several efforts and requests, he agreed to deliver today but later switched off his phone and failed to deliver.
Since i...

I had couriered a laptop from Hosur to New Delhi on Feb 14th, 2018 with consignment number V44906793. I had asked to book the consignment with insurance. Rs.2900 was charged for courier and Rs.1400 was charged for insurance, which is 2% of the declared value (Rs.70000). A sum of Rs.4300 was charged totally by DTDC, Hosur. On 15th Feb 2018, the consignment reached Mr.Balaji at New Delhi. The parcel reached in late evening. A house wife received...

We are a design studio based out of Gurgaon. We had sent a courier from Sohna road, Gurgaon DTDC branch to Raipur. The courier was not delivered on the site and reason given was "Customer Shifted". The courier came back to Gurgaon after more than two weeks.

The courier contained items in brass worth a lot of money. This was informed to the person sitting behind the desk at the counter. The overall parcel was managed in a horrible...

I had made a parcel from bangalore to delhi with around 11 boxes. I gave all the items to local dealer near kaderanahalli, and his name is venkatesh - [protected]

They have charged me rs.13, 736 saying that the items were of 239 kgs i. E rs.57 per kg due to it being a bulk mail whereas in fact i weighed all the boxes after i received it in delhi and it was under 200 kgs. They have charged me very high rates and also told me...

I kept calling all the branches but in vain my 2 parcels z57648087 worth 6650 and v44778862
Worth 5000 are showing status delivered in hyderabad hub on5th but today is 9th till now i haven't received anything there are valuables in it please help me get my parcels back i live in dubai can't even come in person i feel helpless nobody answers properly...

Actually it’s not a first time experience for me, dealing with dtdc couriers
(Worst service) madurai. Recent my waybill number: z59673000 and previous one: z57430174.

Both a time they’ve not even visited the couriered address or area but they easily updated in the tracking portal that the *receiver not available* and previous one - z57430174 this one returned back.
I have a important cheque in the courier...

The courier was sent to our company name at Sanand location but when i called to customer care regarding tracking of courier they said that the address is not in delivery area.
If it not in deliver area then why DTDC courier service has accepted the courier from origin.
I think there is no control of DTDC of no such check of DTDC regarding this type of act.
The money of sender was totally waste because of this act by...

I sent a parcel from deepshikha orissa to kolkata on 31.3.18 through dtdc courier ref no. D42197069.in online tracking it is showing messages that 'out for delivery's and ' item not delivered' since 3.4.18. But at recipient address somebody is always there and there is no calls from courier agency so far, however phone numbers are there on parcel. I am not able to contact any dtdc customer care no. Neither any branch no. Kolkata regional...

I am quite disappointed that i have chosen your service to send my documents. Your personnelshould make sure that you can cater the needs of customers while receiving large amount of money. I have paid 3000 rs to send my medical reports to oman from kothamangalam dtdc branch and they promised me that it will be there within one week, but after 10 days there is no information when i check my status it shows, held at oman branch. You should...

I haven’t got my pkt yet... Now m going to singapore tomorrow.. Dtdc guy called me twice but he did not delivered my pkt yet. It has to be deliver dlf phase 1 behind mega mall. Hi i bought a shower purifier n i haven’t got it yet now m going to singapore tomorrow.. Dtdc guy called me twice but he did not delivered my pkt yet.. Now plz ask him to call on [protected] or [protected] to deliver my pkt plzzz...