Submit a Complaint
Claimed

DTDC Courier & Cargo Complaints & Reviews

www.dtdc.com
1
Updated: Oct 3, 2026
Complaints 11713
Resolved
1320
Unresolved
10393
So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
DTDC Courier & Cargo

DTDC Courier & Cargo reviews & complaints page 35

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Noor Mehra
from Kurukshetra, Haryana
Nov 9, 2022
Report
Copy

My consignment number is D16996667 I haven't received my parcel, the address is showing wrong on tracking, if so, please confirm the address by calling me on the number given. Address update :- village dayalpur, city kurukshetra, post office Gurukul, Tahsil THANESAR, State Haryana, pincode 136119. Mobile number [protected]
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    Hemanth_2212
    from Coimbatore, Tamil Nadu
    Nov 9, 2022
    Report
    Copy

    Address: Coimbatore apex, Coimbatore, Tamil Nadu

    I, am Hemanth and it is couriered on 7 th nov 2022 and my consignment number is D25460348 I should get my order today but I am not getting it and it is showing delivered there in the tracking app but it is not yet delivered and it is showing it is in the coimbatore hub... and no one is picking up the call I want my order soon to amrita Vishwa vidyapeetam coimbatore,[protected] and please call when it is delivered
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Abhi44050
      from Delhi, Delhi
      Nov 9, 2022
      Report
      Copy

      Address: Noida, Uttar Pradesh

      Respected all,
      I think my parcel (U[protected] got lost.
      And, this is really terrible for me.
      I am attaching the details of parcel status.
      See the unresponsive attitude of DTDC.
      I Hope you will improve your service and not let any other suffer what I have faced from the last couple of days.
      At the same no contact numbers are received by this company.
      Really shocking and shameful.
      Thanks & Regards
      Abhishek Mishra
      1st floor
      A-77
      Samsparsh House
      Sector- 4
      Noida
      Uttar Pradesh
      201301
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Krishna_Kumar_M
        from Chennai, Tamil Nadu
        Nov 9, 2022
        Report
        Copy

        Courier not delivered and no action done from DTDC team. Dont go for DTDC. ill lodge a police complaint and will take the legal action.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Krishna_Kumar_M
          from Chennai, Tamil Nadu
          Nov 9, 2022
          Resolved
          Report
          Copy
          Resolved

          I raised a query, complained with the customer care. I don't even receive any updates. I am ready to take illegal action against DTDC to loot the customer's packages. They are blocking the number if I say that I will take the legal action. If the customer's product is missing they are responsible for it. But they are not responsible. Till now I didn't get any notification from the DTDC. I didn't get any reply for the query. They closed it without doing any action. Don't go with DTDC. It's fraud.
          Nov 9, 2022
          Complaint marked as Resolved 
          Not resolved
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sagar991
            from Pune, Maharashtra
            Nov 8, 2022
            Report
            Copy

            Address: Akkalkot

            Dear sir,
            My Consignment no - M23325373 was booked from Thane Maharashtra on dated 4th November 2022 and tracking status also shown at Solapur hub
            I have already contacted with Solapur branch on mobile number [protected].
            He said the consignment already reached Akkalkot On dated 5th November 2022
            For collecting same consignment I went at DTDC office akkalkot he said till not reached.
            Just he has put the mobile off.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sharda devi insan
              from Saharanpur, Uttar Pradesh
              Nov 8, 2022
              Report
              Copy

              A93581023 this is my tracking number, ... in the portal shows that they delivered the product but i didnt get it now ..
              how can you deliver to anyone, and if not then why you put this status.. i need this order as soon as possible
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Akshata009
                Nov 7, 2022
                Report
                Copy

                Tracking No M17401435

                Above mentioned shipment was yet not delivered by pathetic delivery agent also I have not got a single call from your office...third class service by ground staff and management just not bother how customers are pissed off by your service...without attempting to deliver the package just blindly putting remark as RECEIVER NOT AVAILABLE..is there any one who can look into this matter...

                person is very much available 24 hours to receive the package
                Nobody bother to call
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  RajithaRavi
                  from Palakkad, Kerala
                  Nov 7, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  I had ordered one item from a shop owner and I returned it to them via DTDC. It was updated in DTDC site that the item has been delivered, but the shop owner hasn’t received it. They have proof that they have rejected it. And they are not issuing my refund. After continuous interaction with DTDC, they agreed that courier person hasn’t delivered the item and have updated the status as successfully delivered, and the package is with DTDC.

                  Now they are not even replying to my mails.
                  Nov 14, 2022
                  Complaint marked as Resolved 
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  View replies
                  This is resolved. Thanks.
                  Reply
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shreevardhan Patil
                    Nov 7, 2022
                    Report
                    Copy

                    Address: Sahyadri National school warje malwadi pune maharashtra -411058, Federal bank near warje malwadi pune -411058

                    Package misplaced please get me as soon as possible... Please urgent dilivery my package on my destination Pune Maharashtra...411058
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shreevardhan Patil
                      Nov 7, 2022
                      Report
                      Copy

                      Address: Sahyadri National school warje malwadi pune maharashtra -411058, Federal bank near warje malwadi pune -411058

                      Package misplaced please get me as soon as possible...
                      Please urgent dilivery my package...
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shreevardhan Patil
                        Nov 6, 2022
                        Report
                        Copy

                        Address: Sahyadri National school warje malwadi pune maharashtra -411058, Federal bank near warje malwadi pune -411058

                        DTDC courier service not dilivery time to time please Take action...My package stop in one place last 4 days ...
                        Please urgent dilivery my package...
                        U19922370..
                        Pune Maharashtra ...411058
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          Golmei Jina
                          Nov 6, 2022
                          Report
                          Copy

                          Address: Sector 15 Gurgaon, Haryana

                          Complaint against DTDC Gurgaon Sector 15. AWB no. Z39279916.
                          Sender sent from Sector 48 Gurgaon and delivery for Sector 29 Gurgaon (same city). The DTDC Sector 15 office received package from the sender on 4 Nov, there wasn’t any further updates for some 20 hours. Raised query, then FDM prepared status came. On 5 Nov 12PM, it showed out of delivery. No calls or messages. End of the day it was mentioned “undelivered & redirected”. God knows where because now when I track, there are no details at all. Website issues or the order itself if removed from system. And since 4th I have been calling their office number, no response. This isn’t the first time I’m accounting this sort of experience with this particular DTDC office. They’re notorious for delaying products, misplacing for days. Now this being food items, I wonder in what state it would be delivered.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Richa Banga
                            from Sarwar, Rajasthan
                            Nov 4, 2022
                            Report
                            Copy

                            I have a parcel with DTDC for Laptop return to my previous company. I got a call on 2nd November at 5:57 PM that my courier is rerouted because of festivities rush and I need to make a payment of 5rs to activate my parcel. A link was provided on which I had to feed my UPI Pin and money automatically got debited from my account. The person who called me was aware of my DTDC Parcel number. The link for payment was as given below:
                            SBIUPI Confidential:Dont share if asked!gLIONn9cbsfmjcuBNXdSY%2BcPrD39sgeoZRybFjv6q360yf7%2FPvUsV%2BGzUcqwmzAJ%215...⇄

                            Yesterday on 3rd November at 7:56PM two transactions were made from my account which I was unaware of, for Rs 4999 and Rs 4500.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              SaanviDPS
                              from Bengaluru, Karnataka
                              Nov 3, 2022
                              Report
                              Copy

                              Address: Comfort Arizona, 22/3

                              Consignment # V72379974, not delivered to me, wherein, they updated in their websites - that it got delivered..

                              When i approached them - they reluctant to help.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mayank Chaurasia
                                Nov 3, 2022
                                Report
                                Copy

                                Address: DTDC Gurugram Apex, Gurugram

                                1. Not picking up the call since past 5 days.
                                2. Courier has been delivered to DTDC Gurugram Apex Branch but they are not picking up the call nor they are responding.
                                3. Due to holiday on Haryana Day on 01st November, they did not dispatch the courier that day and marked the status by themselves that address is wrong.
                                4. Still we have taken 1000 follow-ups but there is not clear status, even the people who have taken DTDC Services have told they cheat people and loose their parcels like this or keep their for couple of weeks because of their laziness.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Y
                                  Yukti panchal
                                  from Hyderabad, Andhra Pradesh
                                  Nov 3, 2022
                                  Report
                                  Copy

                                  Address: Bolarum,risala bazar, secunderabad

                                  After so long wait the order was finally at my nearest branch of DTDC and the same day it showed as out fpr delivery and then undelivered(consignment redirected)no one tried to contact me..
                                  What kind of service is this... Extremely disappointed.. Not acceptable...
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    vinu ...
                                    Nov 2, 2022
                                    Report
                                    Copy

                                    Address: P1/3 DD line familyquater near KV school Y01 canteen, Y01,KANGRA HIMACHAL PRADESH

                                    The shipment has not been received request for delivery of the package today at early as possible.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Nikita1512
                                      from Jaipur, Rajasthan
                                      Nov 1, 2022
                                      Report
                                      Copy

                                      Address: Dtdc central spine vidyadhar nagar sector 2, 302039, jaipur(raj.)

                                      I couriered homeopathic medicines on 31 october 2022 from jaipur to bhiwadi.
                                      The bottle of one medicine broken which damaged the other medicine also...
                                      So all the medicines got damaged
                                      The medicine cost was 1600 including courier charges...
                                      I want refund
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        G
                                        Girish Rinayat
                                        Nov 1, 2022
                                        Report
                                        Copy

                                        Address: Speed Cloud Courier Services Tirora At-Sahakar Nagar, Tirora

                                        DTDC is worst regarding delivery as they are asking for pick up order even order paid for doorstep delivery, and which is just 6 km far from there office.

                                        even after 4 days that package reached to nearest office they not delivered yet even after several complaints.

                                        If you know area is not under serviceable why you are fooling your consumer. and wasting their time and money.

                                        I attach the map location below address from DTDC office to destination.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        View replies
                                        Here is tracking history, if delivery for the area is non serviceable then why false assurance provided even provided complete address.
                                        Reply
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Blazeflash Couriers
                                          2.1
                                          (286)
                                          Overnite Express
                                          1.3
                                          (706)
                                          On-Dot Couriers & Cargo
                                          1
                                          (724)