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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 35

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S
sandeepreddy276
Aug 23, 2022
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Hi sir good morning,
My consignment number is H31460391. I sent an item to Bhilai-3 on 17.08.2022. From the day one I'm tracking it, and informing the same to my uncle. Yesterday night I checked it shown as item has been delivered at 09:18 pm. And I called to my uncle asked about it. He replied neither he received any call regarding any item nor any delivery boy came to his locality.
Sir, if an item is not delivered to a concerned person then how could they change the status that "an item has delivered".
This is the first time I'm facing this type of issue.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    A
    Annnisthetic
    from Rewa, Madhya Pradesh
    Aug 23, 2022
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    I've booked a parcel from rewa Madhya Pradesh to Pune Maharashtra on 6th august and it's today 22 august abd still i didn't get my parcel and there's no update of parcel after 8th aug.
    What kind of trash company is this I complaint Three times to them they just say we'll let know about the status of parcel but i didn't get aby slight update of parcel.
    So now I'm here totally pissed of with their service please help me to get my parcel back.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      L
      LIDIPL LIDIPL
      Aug 22, 2022
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      Address: No: 100, Aprna Palm Groove, Kompally

      As per reference to above subject, kindly provide the local agent contact no
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        R
        Ram Katarmal
        from Jamnagar, Gujarat
        Aug 20, 2022
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        Address: 54 Digvijay Plot, B/H vishram vadi, dama Nivas, Jamnagar - 361005

        My consignment A93250078

        Hey, mine courier is misrouted and still not delivered and I want it within 2 days as I have mine personal reasons to need that courier quickly.

        Deliver it asap or else I will reach consumer court soon.
        +1 photos
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          A
          alpine thrift
          Aug 19, 2022
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          Address: Taratala, Kolkata master franchise

          This is a complaint against DTDC. My package was supposed to be delivered on the 12th of August 2022, I had gotten a message with the pin number to tell the delivery agent at time of delivery. But the package never arrived . Package tracking id D49052089. The package was out for delivery from Taratala Master Franchise. It never reached . It has been a week since then. They have uploaded successfully delivered on the tracking site and the proof of delivery shows. scribbled signature.
          I have called the customer care number multiple times and nobody has answered, i have been in automated lines for 10-20 mins at an extent. I have tried calling the taratala master franchise, but the line says busy all the time.
          I have mailed DTDC for assistance multiple times and never recieved a response. Please deliver my parcel or give me compensation for the same.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            G
            Gaurav_Bahuguna
            Aug 19, 2022
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            Dear Team

            #Tracking No:- U18603886 & U18388712

            Its really frustrating to say that customer like us believe DTDC for fastest delivery as we request the documents on urgent basis but its been 3 days my courier is stuck at Vaishali Branch with no delivery option.

            Its around 8-10 times i have called support team to help and expidite the same but didn't find any result.

            Below are conversation with support team:-

            1. On 16th i call the team and got the confirmation that i will receive my courier in 4 hours.
            2. On 17th an agent picked call and very rudely said it will delivery by 18th only you have to wait.
            3. On 18th so person from DTDC called and said as thier Indirapuram branch is closed now, delay is there. Again i have to wait.
            4. On 19th i call the team and got the address of vaishali branch.
            I visited the location provided to receive my courier myself but didn't find the office.

            As i have a customer i have to wait only no other action can we taken as my documents or other this is with them.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              V
              Vishva Savani
              Aug 19, 2022
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              Address: Jaipur
              Website: sendrakhizonline.com

              Hello,

              I sent a rakhi with sweets from online shop from india to germany, and they provide me tracking details of dtdc couriers. It supposed to be reach before or on 11th August. But, since 11th August it's showing out for delivery, but still it isn't delivered yet. What about sweets I sent? I want concession flr that one. As they collect my order on 1st August. My order number is N25198192. I raised many complaints but they are not responding. And their international contact nunber is also not valid. Then how should I contact you?
              Hope I will hear from you soon.

              Regards,
              Vishva
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                G
                gulshant203
                from Gurgaon Rural, Haryana
                Aug 19, 2022
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                Address: H.NO. 20 VILLAGE DHARAMPUR ,SEC 108

                Consignment number D49549040

                4 aug 2022 se mera consignment gurgaon apex me fasa tha .. lots of complaint ki tb ja kr 18 august ko out of delivery ka msg aaya .. but same day evening me hi online daal diya ki -(ADDRESS INCOMPLETE OR WRONG-(CIR)

                jo address mane diya tha .usi same address par delhivery bluedart amazon flipkart sbhi delivery krte h .muje aisa lgta h ki inhone h consignment miss place kr diya h . consignment ki cost 70000 rs h ...
                mujhe mera consignment dilane me help kijiye
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  S
                  Sutashree saha
                  from Barasat, West Bengal
                  Aug 19, 2022
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                  Address: Barasat

                  Consignment number T71312266
                  DTDC window showing successful delivery but not still in my hand. The reciever is fake n his number also fake please take necessary steps otherwise I take my step which is bad for DTDC courier service
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    M
                    mdaur
                    from Gurugram, Haryana
                    Aug 19, 2022
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                    Address: DLF Phase-3, Gurgaon

                    Hi,
                    I have a deliver to be delivered to me but it is delyaing further
                    The consignment has reached the nearest location and 2 times out for delivery also.
                    But it giving error status as "Not Delivered(RESTRICTED ENTRY-(OTR))".
                    My consignment tracking number is D23597811.
                    Please help me resolve this ASAP and acknowledgement for the same
                    Thanks.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Marking it resolved as gets delivered today but there is very less transparency and update status is not good.
                    Experience would have been much better.
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                      B
                      biswajit16fd
                      Aug 18, 2022
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                      Address: DTDC, Sainikpuri, Secunderabad

                      My consignment number H32747653 was booked from Hyderabad for SBI Fort William Kolkata on 10/8/2022. The consignment has not been delivered even after 10 days. Tracking says addressee not available. How can a bank not be available is surprising! Numerous complaints made have not been responded to. Resultantly I have suffered financial loss due to non delivery of documents.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        aarongeorgexd
                        Aug 18, 2022
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                        Address: SINDHU CARGO BUILDING , BYE PASS ROAD, YELAHANKA, BANGALOREW YELAHANKA (B.B. ROAD) BANGALORE 560064

                        Delivery being denied by DTDC branch even though they have it for 5 days and requested to pay them money on google pay for additional delivery charges to deliver the product that they are supposed to deliver.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          S
                          Saileshtank
                          Aug 18, 2022
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                          I havnt recvd my parcel yet. W11197656 on tracking its showing that it is lying at baroda apex scs office. Koi mai baap nahi hai yahan. Cant even call in there office. Customer care me to phone lagta hi nahi. Poora din try kiya. Hopless service.
                          +1 photos
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                            R
                            Raghunath Kahireddygari
                            Aug 18, 2022
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                            Address: DTDC Bangalore whilefield
                            Website: www.dtdc.in

                            I have spent 5 thousand rupees for the products, it has reached to White Field branch. People did not delivered to me and saying that unable to trace the courier (Tracking NO: T[protected]. I have doubt they used my product and saying that untraceable and also saying that it is not coming risk coverage, i need justify for my courier.

                            My Phone no: [protected] (Pls do justify for my courier)
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            DTDC people has received my courier at whitefiled branch and didn't delivered to me that is main issue.
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                              A
                              Anuj0686
                              from Ghaziabad, Uttar Pradesh
                              Aug 18, 2022
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                              Address: Ansal aquapolis Ghaziabad

                              Hello, my parsal number is K39433258 and it is showing delivered at DTDC site but in actual it is not received and they put a fraud number at status.
                              Nighter they are telling courier boy number or name.

                              Please let me know any receipt or any other proof and who delivered parsal.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Naelssa
                                from Waghodia, Gujarat
                                Aug 18, 2022
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                                I sent a parcel 3 weeks ago (international) until now they haven't given me the tracking number. When I called they told me that they already sent it and it's already in the other country, and yet waiting for delivery. I just need my tracking number and know where my parcel is. There's an important documents in it and no one wants to help. I paid 4000 and until now nothing. Just give me my tracking number for me to find out and pick up my parcel myself. I sent it from DTDC uma char rasta waghodia road, opposite of dominoes.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Prasmoni
                                  from Ernakulam, Kerala
                                  Aug 17, 2022
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                                  Courier is not delivered but the status(tracking consignment) is shown delivered.How it's possible??
                                  +1 photos
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                                    Krishnendu p k
                                    Aug 17, 2022
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                                    Address: Krishnendu p k, Manipal hospital, Survey no 45/2, ward. 150, Marathahalli - Sarjapur Rd, opposite Iblur, Ambalipura, Bellandur, Bengaluru, Karnata

                                    Hi.. My name is krishnendu. My product from south indian traditional missing from dtdc. Track no:C18676206.. I didnt received any call or message. But in online its showing already delivered on august 10th. Please helpme out.
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                                      Wiruz
                                      from Piduguralla, Andhra Pradesh
                                      Aug 16, 2022
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                                      My cousin has shipped this package on 10th august and its now 16th august, it has been stuck on AREA NOT SERVIABLE for the past 3 days, Im not sure if they are just lazy or gave my package back to my cousin, I either need my order to come to me or go back, If nothing is done for the next 2 weeks I will be taking legal action against this, NEVER SENDING FROM DTDC AGAIN.

                                      The worst part is I have delivered to the same place almost 1 month ago and 6 months ago, I cant believe such stupidity, if you cant be bothered too deliver a persons package don't join a delivery job work at some fast food or something
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        M
                                        Maple Bear
                                        from Delhi, Delhi
                                        Aug 16, 2022
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                                        Address: Delhi
                                        Website: WWW.DTDC.IN

                                        DEAR MAA/SIR
                                        MY PACKET WAS SENT BT DTDC VIA TRACKING ID X37161516 WAS BOOKED ON 1ST JULY 2022. STILL AM SUFFERING FOR DELIVERY OF MY PACKET BY DTDC Team.

                                        Shocking news is the delivery status of my packet. It is showing delivered on 06th Aug 2022 even in actual it is not delivered to me yet.

                                        I have words with the courier person in Indore at [protected] but no proper solutions to provided me yet.

                                        There is a book in the packet to do preparation for medical exam but from last 1 & half month am suffering for delivery of this book to me.

                                        I request you to please help me in this matter.
                                        Shreya
                                        [protected]
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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