DTDC Courier & Cargo Complaints & Reviews

I ordered a product on asos.com on the nov 7, 2017 and the product reached delhi on nov 13, 2017. I got a call from dtdc customs asking me to pay duties. I made the payment on nov 16, 2017 and till now i have not received the product. They have not called and updated me or provided me a tracking number. Unbelievable how much inconvenience they cause. There is no email nor call from their representatives. When i call back to dtdc customs first they say product has been returned. After two days they say the product is stuck in mumbai waiting for kyc verification. Nobody has told me that i have to submit anything as part of kyc till date. I don't know where my product is.

We mailed properly bubbled wrapped pickle bottle with new clothes and Tupperware boxes the rat has got into the box ate the Tupperware and ate the bubble wrap which made the bottle open and all things are gone worth INR 2000 plus the courier charges.how can you guys have rats in the parcel box this is rediculous never expected such a bad service and the parcel to reach in such a bad condition. I need someone to look into this.

Sir,
My nephew had sent to me a parcel containing important medicines on 11 nov 2017. It was sent from meerut to roorkee. I have not received the parcel till now. When i spoke to the concerned person in rookee, he was very rude to me. The concerned person in meerut was also of no help to me. Kindly help me sir, this had happened to me earlier also by ur company.
Regards
Dr ajay paramr
Narayan vihar, roorkee
Phone - [protected]
Parcel no - z44656508

I have placed an order and it was coming thru dtdc, it was reached to destination city (Ludhiana) on 16th in moring 3:00am but its not yet delivered to my address even i called number of time to dtdc courier service lidhiana but they are not picking up my call and also not delivering mu consigment.. My consigment number is m58021364. Please deliver my consigment to me as soon as

Sir,
Our document has not been delivered since it is already four days gone. It was booked on 18/11/2017 vide consignment no. V40887735 in dtdc plus. But till date it is not delivered at cochin. The destination address is bommidala enterprises pvt. Ltd., plot no-17, first floor, unit-iii, cochin special economic zone, kakkanad, cochin-682037. It is an urgent document. So, kindly intervene into the matter and take proper action for an early deliver of the document.

Thanking you.

I want to to know about my courier status as same is not deliver yet. I have dispatched my courier with consignment no. D37608989 on 1 nov'17. Dtdc confirmed me my product will be delivered within a week. Consumer care ([protected]) guys are also not picking calls despite of repeated attempts. I want my courier to deliver as soon as possible and proper justification why the same is not delivered yet.

Thank you in advance. Awaiting your reply on the same.

International parcel from the uk, arrived in india on 15th nov. Kyc papers my passport copy sent to kycsupport on 16th but no update has been received till date and no customer service numbers are being picked up in gurgaon. They either go unanswered or they are not picked up. I am also trying to call mr wasi who is the custom coordinator but his number is never answered either. It is dtdc

I booked my parcel on 24 oct 17 in dtdc jagadri road office ambala cantt. My tracking id is z37695049. This tracking id status is only booked and dispatch. The office person name is puneet ([protected]). The item is booked with isnsurance. The item did not delivered till date (22 nov). Nearest dtdc staff mr lamba ([protected]) is not able to give me reasonable answer. Please do the needful

Worst service. We sent device to raipur. It's fully damaged. Tempered with some heavy parcel. They put some over weight parcel in out parcel. We need proper solution and device cost refund.

Consignment number: d34257245
Client number : +[protected]
Date of incident : 17 or 18th november 2017

Customer address:

Akash kirishi farm,
House no. B5/1, bhatagaon,
Dhebar city, sundarnagar,, raipur,
Chattisgarh - 492013,
India.

With reference to consignment : m59981969
The package has come to udaipur as per the online tracking status but i didnot even receive a single call from dtdc and i saw "rto' has been raised
The landline numbers are also not available
[protected]
I need my package as it is a really urgent one and atleast i need to know where should i get it picked up from if dtdc cannot deliver it as promised by them.

Dear sir/mam,
I had sent a product by dtdc courier from moradabad to mumbai and shown delivered on 13th nov but it is not delivered till now.
I had a complain to dtdc regarding this and given assurance that this will be resolved in next 48 hrs. The complain is pending till today after so many follow up by dtdc team. I am calling daily on customer care but only assurance is given not solution.

Thanks

Tracking no is Z46219309
I paid for urgent delivery
They are unable to deliver in 1 day as per their commitment
Now it's 5 days and they are saying it's miss route
I think they only want money for urgent but not know the meaning o[censored]rgency
Worst service
I want my money back
And never use this pathetic mail service again

My bag was delivered from pune to mumbai tracking id: d36843962. They had assured me that proper care will be taken of the package. Also took extra 100 rs per bag for packing and now my trolley bag's handle is broken. It will not be of any use to me since i won't be able to remove the handle from socket and use it to move back around. I need refund for this. Also have whatsapp images of damaged product to number [protected]

I have couriered a ten rs packet with courier dtdc to mr shivam poudqal
House no 18 numaish camp janta road valmiki colony saharanpur (Up)
From dealerof dtdc in jaripatka nagpur but courier which was received was empty and it is seen it is being opened by someone and then again packed m sending those pics too
I am highly shocked by such a incidence as dtdc courier has a big name but lack in loyalty such incident is not tolerable. This incident gives us impact that our valuable are not safe. If such practice continue it can harm many people as there valuable get lost it's not about money it's about loyalty it's about image. If such continues who believe in courier. And every time it's not possible we deliver hand to hand therefore it's very necessary to have a loyalty in business
Kindly look into my matter
Shalu hingorani
Jaripatka
Nagpur
Contact no [protected]
Email address ruchandani. [protected]@gmail.com

Missing phone in my parcel from delivery Goa, (margao) on 14th November and it was delivered on 17th November at Mumbai(chakala-andheri) to Bonita lobo by Xavier pareira from margao. we have also enquire at margao office of dtdc .the cost of phone was 13000rupees to 15000rupees all other accessories are present in the parcel except mobile phone we had tried to ask them but they are just giving excuses and nobody is responding
Consignmentno:V40281680 packet serial no:0264693

I booked an parcel for guwahati on 29th june and it got lost during delivery by you.. Till now no compensation is given.. Tracking id is v37660416.. M so frustated now... It was an iphone whose price was rs.45000.. Please give me a resolution brfore i move to consumer court.. I mean what k8nd of business you are doing.. I have lost my phone worth 45000 and that too without any of my fault... Please resolve my case

On 5 October 2017, I used DTDC Courier Service for send one of my parcel it is about some mobile Accessories to send. But after 14 days when receiver message me that he didn't received his parcel So, i investigate about parcel their is no update on online tracking. I complaint this to Company they send me email that they lost my parcel. When i go to franchise person about the solution of this then he said i mailed Company and Company give you solution. Today is 22 November but still i didn't get any solution or compensations for lost parcel. DTDC cheated me they open my parcel and said that this parcel is lost. So Many times i faced this problem not even me Many People face this Problem from DTDC.

Now i hope you People help me.
My consignment no. Is Z38474624

Thank you

This is to inform that my courier consignment number v40752728 was sent from hyderabad to vellore on 12th october and now it's been a month and i have no idea of where my package is! I've been contacting hyderabad dtdc but no one ever picks up the call! Since the document in it is very precious i want it asap! I've taken this case few weeks ago also but there has been no help! If i see no response now i will take it ti the court right away!

Parcel of consignment with tracking number k07375168 and reference number for the transaction being[protected] booked from salakati (Assam) towards guwahati (Assam) has not been received yet and information in the tracking system is also not available. I have tried to call dtdc salakati but there is no response from their end as no one is answering the call.

I am writing this complaint in a helpless situation and no response from customer care. I had send a two courier from bangalore to trivandrum in dtdc. D37517201 and d34862611
Both the courier i received was fully broken. One contains lcd tv costs around 1 lakh. I had paid money for the insurance of tv in transit. The packing was also done by dtdc team.
Now when i asked for the refund the insured amount there is no response from the dtdc customer care. I contacted them via mail. Even the sender franchise had also send the mail to customer care. Here i am attaching the heart breaking photo of my lcd tv. Please help me to refund the tv cost.

Arun
[protected]