DTDC Courier & Cargo Complaints & Reviews

Missing phone in my parcel from delivery Goa, (margao) on 14th November and it was delivered on 17th November at Mumbai(chakala-andheri) to Bonita lobo by Xavier pareira from margao. we have also enquire at margao office of dtdc .the cost of phone was 13000rupees to 15000rupees all other accessories are present in the parcel except mobile phone we had tried to ask them but they are just giving excuses and nobody is responding
Consignmentno:V40281680 packet serial no:0264693

I booked an parcel for guwahati on 29th june and it got lost during delivery by you.. Till now no compensation is given.. Tracking id is v37660416.. M so frustated now... It was an iphone whose price was rs.45000.. Please give me a resolution brfore i move to consumer court.. I mean what k8nd of business you are doing.. I have lost my phone worth 45000 and that too without any of my fault... Please resolve my case

On 5 October 2017, I used DTDC Courier Service for send one of my parcel it is about some mobile Accessories to send. But after 14 days when receiver message me that he didn't received his parcel So, i investigate about parcel their is no update on online tracking. I complaint this to Company they send me email that they lost my parcel. When i go to franchise person about the solution of this then he said i mailed Company and Company give you solution. Today is 22 November but still i didn't get any solution or compensations for lost parcel. DTDC cheated me they open my parcel and said that this parcel is lost. So Many times i faced this problem not even me Many People face this Problem from DTDC.

Now i hope you People help me.
My consignment no. Is Z38474624

Thank you

This is to inform that my courier consignment number v40752728 was sent from hyderabad to vellore on 12th october and now it's been a month and i have no idea of where my package is! I've been contacting hyderabad dtdc but no one ever picks up the call! Since the document in it is very precious i want it asap! I've taken this case few weeks ago also but there has been no help! If i see no response now i will take it ti the court right away!

Parcel of consignment with tracking number k07375168 and reference number for the transaction being[protected] booked from salakati (Assam) towards guwahati (Assam) has not been received yet and information in the tracking system is also not available. I have tried to call dtdc salakati but there is no response from their end as no one is answering the call.

I am writing this complaint in a helpless situation and no response from customer care. I had send a two courier from bangalore to trivandrum in dtdc. D37517201 and d34862611
Both the courier i received was fully broken. One contains lcd tv costs around 1 lakh. I had paid money for the insurance of tv in transit. The packing was also done by dtdc team.
Now when i asked for the refund the insured amount there is no response from the dtdc customer care. I contacted them via mail. Even the sender franchise had also send the mail to customer care. Here i am attaching the heart breaking photo of my lcd tv. Please help me to refund the tv cost.

Arun
[protected]

Hi sir/madam
I had booked an consignment fron noida to gorakhpur through dtdc courier service on 17 nov with consignment no z45397438. My consignment has not been delivered on right address and it has been delivered to any unknown address in delhi. I m facing a huge loss of 2.5 lakhs if this product is not been delivered.
Pls provide the resolution asap.

Regards
Pradeep shrinet
[protected]

I am sender from pune thakur khatri documents i wanted to send to mumbai santa cruz.
On date 16/11/17 at afternoon at 1pm lady told me if i want slow service or fast i asked for fast service which was charge rs240/- after 2 days delivery not sent but on dtdc portal it was showing that the delivery address the person not available when i called the call center and went to dtdc in pcmc where i booked the document. To send they said that the person not available at location when i called my receiver he said he was all along from 2 days haven’t went out from home. I managed to find a number of mumbai location called so person said they did fake update they will received parcel by today. I spoke to call center for 23times with all different person the lady agree that they did mental harassment of customer miss dipali.
I want composite.

They send me emails with the loop where they agree that the fake delivery status updating. Mine documents were urgents i wasted my whole day behind the people of dtdc i need composite.

Courier service agent was misbehaving with me and talking very rudely. Even he charged me money for cancellation of the order. He charged 100rs. For the receipt of the order which i cancelled. And the wife of that agent was using very abusive language. I request u to take strict action against him. He is from muradnagar, gzb - 201206 near ofm gate....

Hi all,

Just to inform you that we have place an delivery order on dtdc on 14-nov-2017 and suggested us that, it will be delivered on 16-nov-2017. On 17-nov-2017 we tried calling and they are not picking up and till today it is not delivered yet.

Branch number is [protected].

Could you please take this in high priority and i requested because 17th nov is my wife birthday and i sent gift but no use finally.

Regards,
Ajesh

Hi,
Myself satish, i got bad experience with dtdc courier. It's a worst courier i seen in india. From ap to mumbai it takes more than 1 week for delivery. It's better to send by india post office they are sending fast. I will give this feedback to my friends too. I will tell them not to send any shipment from dtdc courier. I will write in social media site also, so that everyone should know about ur courier service.

Am from hosur and my courier consignment number is c78306392. Am following up to receive it for the past three days but couldn't. Am receiving irresponsible answers from the concerned hosur branch. Am not even getting the status from them. The answer i received was the "courier is not with the delivery boy and also not in office, we will check the status and tell you". But never received back call from them. Even after calling and complaining repeatedly i haven't received the courier. Am supposed to travel today with the courier but couldn't as i havent received it yet.

I have been in other cities but haven't felt such lag in service. But dtdc specially in hosur provides the worst service. I have experienced the same with hosur dtdc before also. And the manager never picks up the call even called for hundred times. Manager of hosur dtdc delivery service has to be definitely changed or the unit has to be shut down if it continues with such services. Totally frustarted with their response and actions.

Hi,
I have done shipment from nasik, maharashtra to helsinki, finland with
Awb reference number n98114523 but due to medicines constraints, it is
Returned back to mumbai on sept 06. Unfortunately the package is not
Returned to me till date. I am following up with dtdc from long time but till date i have not received the consignment. Regret to say but dtdc is unaware about the international formalities for which i am unnecessarily paying the price both money and physical stress. I will appreciate your help in this regards.

Dtdc courier service is cheating with giving wrong consignment no (D[protected], it always shows that item received but not showing the current position and also not showing the expected delivery date. When i tried to complain about it no one is responding and their feedback system is not responding. Hope this company is a partnership with fraud online companies, which cheat people by giving false courier no e. G comparedth.in, healthmug.in etc.

I had shipped one parcel on 11th november but it is not yet delivered. Since 13th nov., 2017 it is showing not delivered and no body is able to provide me a specific reason. Everytime i got the same response that our team is working onto the matter, we will update you. Every body is giving me one or another number to contact but not getting any satisfactory response. I am worried about my parcel, these people are least bothering about it. Not satisfied from their service.

Sir, my father sent a document (Worth rs 1000) from amravati to pune m56205609 it shows delivered but on 10/10/2017 but uptill it dont get me!! When i try to call or visit dtdc kondwa office they are not beheaving properly!! And said that we cant do any thing and they said that u go to police and do anything we dont care!!! And misbeheave and use bad words!!! Sir what can i do i have to submit that document on 20/11/2017 otjer wise my admission get cancelled!!! Sir plzzz inform me what should i do
Mob no-[protected]
Email — . [protected]@gmail.com

Tracking id - n98246428
Reference number - [protected]
Courier was sent from pune india on 14 october to berlin germany.
Its been 31 days and still waiting for courier to arrive.
Customer service is worst. No one pick up calls, if picked up answers rudely with negative attitude.in-spite of charging heavy money service is #.
The courier was returned without asking sender or receiver which is immoral.
Officials are not even responding to calls which is degrading company image.

I want my courier.

I have not received the courier even after a week and the executive at eluru dtdc branch says that its delivered to a wrong address in rajamundry where as the original delivery address was dharmajigudem (Via., eluru)... The tracking id is v40287206.

The parcel is required in urgency.

I have attached the courier receipt herewith. Please resolve it at the earliest.

Thank you.

Dear concern this is to inform you that we made a parcel courier from your dtdc vikas marg branch on 23rd october which was suppose to be deliver at building no - a/4 flat no-51 kundan garden, uti officers flats near sndt university juhu tara road, santacruz west, mumbai-400054.

Concern person: ram sharan ahuja [protected]/[protected].

After doing several followups from customer he didn't get his parcel.

Request you to please look in to this and do the needful.

Seeking for your response.

Dinesh k parashri
Titan eye plus
Vikas marg

Dtdc courier service is really very bad. It’s the third time they are troubling me like anything.
It has been 3rd day i have not got my courier yet. They should understand the term urgency. This is the last time i have used this courier service from now onwards it is a big no.
Kindly deliver my courier to this address
Plot no.29 her palace womens hostel
Sri samjndeeswari nagar
Potheri 603203

Contact no. [protected]