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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 362

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D
Devadutta Mohanty
from Hyderabad, Telangana
Nov 17, 2017
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Dtdc courier service is cheating with giving wrong consignment no (D[protected], it always shows that item received but not showing the current position and also not showing the expected delivery date. When i tried to complain about it no one is responding and their feedback system is not responding. Hope this company is a partnership with fraud online companies, which cheat people by giving false courier no e. G comparedth.in, healthmug.in etc.
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    N
    nahuja
    from Gurgaon, Haryana
    Nov 16, 2017
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    Address: New Delhi, Delhi, 110085
    Website: DTDC

    I had shipped one parcel on 11th november but it is not yet delivered. Since 13th nov., 2017 it is showing not delivered and no body is able to provide me a specific reason. Everytime i got the same response that our team is working onto the matter, we will update you. Every body is giving me one or another number to contact but not getting any satisfactory response. I am worried about my parcel, these people are least bothering about it. Not satisfied from their service.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Hi all

    As per tracking - m58517960. it say delivered but not delivered

    I called 10 different people and somehow got doc where it sign by someone with no telephone no no I'd no

    What kind of pertitic service is this

    Please someone check and revert

    shipment not delivered - Comment #2921351 - Image #0
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      S
      sarthak zambad
      from Pune, Maharashtra
      Nov 16, 2017
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      Address: Amravati, Maharashtra
      Website: dtdc

      Sir, my father sent a document (Worth rs 1000) from amravati to pune m56205609 it shows delivered but on 10/10/2017 but uptill it dont get me!! When i try to call or visit dtdc kondwa office they are not beheaving properly!! And said that we cant do any thing and they said that u go to police and do anything we dont care!!! And misbeheave and use bad words!!! Sir what can i do i have to submit that document on 20/11/2017 otjer wise my admission get cancelled!!! Sir plzzz inform me what should i do
      Mob no-[protected]
      Email — . [protected]@gmail.com
      +1 photos
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Their delivery is very poor. I have booked a packate which is not deliver in 7 days.also booking office person is not responding properly.I will suggest to send by post rather than dtdc courier.
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        S
        Sagarbhor001
        Nov 15, 2017
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        Address: 411028
        Website: www.dtdc.in

        Tracking id - n98246428
        Reference number - [protected]
        Courier was sent from pune india on 14 october to berlin germany.
        Its been 31 days and still waiting for courier to arrive.
        Customer service is worst. No one pick up calls, if picked up answers rudely with negative attitude.in-spite of charging heavy money service is #.
        The courier was returned without asking sender or receiver which is immoral.
        Officials are not even responding to calls which is degrading company image.

        I want my courier.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Hi i am sai my consignment number H76149125 i didnt recieve the parce from last 2weeks they are not even pickuping the call tracking showing out for delivery and evening not delivered i am waiting in my house only who is coming to my home and who found im not available in home
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          K
          Kaachi
          from Periyakulam, Tamil Nadu
          Nov 15, 2017
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          Address: 534462

          I have not received the courier even after a week and the executive at eluru dtdc branch says that its delivered to a wrong address in rajamundry where as the original delivery address was dharmajigudem (Via., eluru)... The tracking id is v40287206.

          The parcel is required in urgency.

          I have attached the courier receipt herewith. Please resolve it at the earliest.

          Thank you.
          +1 photos
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          My father booked a courier on 13 Nov 17.
          Till date there is no update available online about my courier. I called customer care but they did not respond. The Local courier agaent is also clueless.
          Consignment no M56206044

          delivered to wrong address - Comment #2920432 - Image #0
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            E
            Eye+ Show Room Delhi Vikas Marg
            from Noida, Uttar Pradesh
            Nov 15, 2017
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            Address: New Delhi, Delhi, 110092

            Dear concern this is to inform you that we made a parcel courier from your dtdc vikas marg branch on 23rd october which was suppose to be deliver at building no - a/4 flat no-51 kundan garden, uti officers flats near sndt university juhu tara road, santacruz west, mumbai-400054.

            Concern person: ram sharan ahuja [protected]/[protected].

            After doing several followups from customer he didn't get his parcel.

            Request you to please look in to this and do the needful.

            Seeking for your response.

            Dinesh k parashri
            Titan eye plus
            Vikas marg
            +3 photos
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              S
              Shruti baweja
              from Coimbatore, Tamil Nadu
              Nov 15, 2017
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              Address: 603203

              Dtdc courier service is really very bad. It’s the third time they are troubling me like anything.
              It has been 3rd day i have not got my courier yet. They should understand the term urgency. This is the last time i have used this courier service from now onwards it is a big no.
              Kindly deliver my courier to this address
              Plot no.29 her palace womens hostel
              Sri samjndeeswari nagar
              Potheri 603203

              Contact no. [protected]
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Nov 15, 2017
              Updated by Shruti baweja
              Dtdc courier service is really very bad. It’s the third time they are troubling me like anything.
              It has been 3rd day i have not got my courier yet.

              Contact no. [protected]
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                B
                Bhushan A. Shirodkar
                from Cuncolim, Goa
                Nov 15, 2017
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                Address: 403706

                This is the worst service given by dtdc took 9 days to delivery parcel from ludhiana to goa
                I thought service guy coming walking to do delivery

                Dtdc are not doing cherity work, you are doing business

                Your case no. Is 09400907 for dtdc c/n no. Z35753809, we will revert soon with further details.

                Waiting how they solve my issue

                Very upset with dtdc

                Parcel stil not delivered

                Regards
                Bhushan shirodkar
                [protected]
                +1 photos
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  V
                  Vijilesh NP
                  from Kolkata, West Bengal
                  Nov 14, 2017
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                  Address: R27190815
                  Website: [email protected]

                  My parcel no r 27190815 booked from calicut on 07 nov 17 to sukna cantt darjeeling wb has not been delivered yet by dtdc. Plz deliver d parcel imdtly which contain some life saving medicines. Sms status delivered nd collect by self is not understood. I lodged complaint twice but no response from dtdc. I wil file case in consumer court if any loss of my parcell.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  A parcel has been sent from Noida on 23.10.2017 but so far I have not received the parcel. The POD No. is Z37219688, there is no communication from the local staff and from Customer support when I wrote a complaint via email.

                  The response is very poor when contacted the local staff
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                    H
                    Himanish011
                    from Pune, Maharashtra
                    Nov 14, 2017
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                    Resolved

                    Address: Pune, Maharashtra, 411044

                    My package was given on last wednesday. It was to be delivered from west bengal to pune by last saturday only. But till yester i haven't received the package, and didn't get any convenient response from dtdc brunch.
                    Address of package taken:
                    P. O - kakdwip, south 24 parganas, west bengal.
                    Delivery address:
                    Dtdc brunch, nigdi flyover, nigdi, pradhikaran, pimpri - chinchwwad, pune 411044
                    +1 photos
                    Mar 27, 2018
                    Complaint marked as Resolved 
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      A
                      Awadhesh Kumar Gola
                      from Gagret, Himachal Pradesh
                      Nov 13, 2017
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                      Sir, i have send my headphone by courier to return to amazon seller services pvt limited plot no 33, bolck a
                      Mohan cooperative industrial estate
                      New delhi - 110044
                      It has not accepted by amazon due to some problem and it was returned. But i have not got till date and its tracking is not shown after 10 nov 17. Please solve the problem as soon as possible. Send my box soon and resolve problem.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Nov 14, 2017
                      Mak Styles's response
                      Delivery issue...
                      Dear dtdc I have given a order a week ago while tracking I'm able see that. Deliver date postponed by user. But I haven't received any call or SMS regarding the delivery un necessarily blaming to your customers please look I to this and deliver my products please reach me out on +19 [protected]

                      headphone sent by courier has not been refunded - Comment #2918310 - Image #0
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                        P
                        Pooja Pankaj Sharma
                        from Noida, Uttar Pradesh
                        Nov 13, 2017
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                        I have send courier of medicines from dtdc sec 63 branch. The tracking no is z39524885 on 24th oct 2017. The courier was sent to gurgaoan but unable to deliver due to address not found. I keep on calling preeti who is gurgaon branch but they say dey have sent the courier back in noida branch and told to call manoj mehta, i called mr mano mehta but he always keep my call on wait and said he is unable to contact preeti from gurgaon branch,. The medicines are expensive. Who will bear that expense? I am unable to get any proper response from any person in dtdc its all passing the ball. I am highly dissatisfied, please return my courier back its been 25 days and the courier is misplaced. Px revert me about the status of my courier asap.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        We have booked the consignment on[protected] to flipkart vide AW number D36749447 but the material is not delivered nor it is returned back.
                        My father in law send one parcel on 27/10/2017 from UK to india.(puducherry).still i wont received that parcel.
                        Kindly take necessary steps n send me as early as possible..
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                          M
                          MohiniKindarle
                          Nov 13, 2017
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                          Address: 411027

                          Hi team,

                          Reference no: n98347610
                          Date : 24th oct
                          Destination: bradford uk
                          Courier office: new sanghavi pune

                          My parcel delivered on within time but receiver got letter from feddx to pay additional charges at 18gbp. I was not aware before courier that parcel to uk. No body told me this charges and i already paid required amount for courier that is rs3800
                          I contacted courier office located in sanghvi pune. But they are not providing any answer. Could you please let me know why additional tax applied on courier,
                          I think dtdc service only bare that charges.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Here attaching copy of invoice letter got from FedEx

                          applied additional tax on courier after delivering product to uk - Comment #2915301 - Image #0
                          Consignment No. B48594236
                          Courier on 3rd Nov 2017 from Yalahanka. Found by addressee on a table kept at entrance of his apartment building at Malleshwaram on 4th Nov 2017. Not delivered in person, nor intimated by mobile by the courier.
                          Envelop found to be torn in the middle.
                          Service highly unsafe and thus unsatisfactory.
                          From M K Ghosh
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                            R
                            Rajashree Sonde
                            from Pune, Maharashtra
                            Nov 13, 2017
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                            Address: Pune, Maharashtra

                            Dear sir,,
                            I had sent a parcel in the diwali dhamaka counter which was put up at chitale's franchise shop in aundh, the date is recruiting is 15/10/17 and the ref no is *n98342858 *, it has not been delivered till date, tracking says the no is invalid. I have been made to run from pillar to post by various branches of dtdc, and no one is ready to take the responsibility, i hope it will be looked into, otherwise i will be forced to take legal action against dtdc.

                            Thanks
                            Rajashree sonde
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              R
                              Romal Patel
                              from Anand, Gujarat
                              Nov 13, 2017
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                              Address: Ludhiana, Punjab, Z44888851

                              I had pay 800 rs for shoes to one customer and he had transfer miney to his main sellers and after then he send me dtdc courier receipt, but still my data is not avaible on your tracking service, i paid money on 7 november and i got receipt on his next day, i don't know what is happening in your service, i still wait of my courier as i live in sojitra, gujarat, india
                              I also given full datails of my address
                              I request you sir that do some needfull and sent my courier as fast as possible
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              I sent a parcel to Atlanta where I parcel three dresses and a Bose Bluetooth headset where customer got only dresses and not received headset
                              I asked in Dtdc courier service where he asked to complaint to higher authority so make sure that my problem get solved since the headset is to costly
                              Thank you

                              track id is not found on your tracking service - Comment #2915582 - Image #0
                              Dear team my AWBNO.H76136759 I send courier to uttarpradesh in the month of September it is not delivered and it's not returned till date how many times I am attending your local office they are simply sitting and saying that is on the way how many days it will take they don't know they are having very casual attitude...
                              U people u r charges more than other companies but u r not maintenances the staff they are simple call sir collecte u r post covere they is no delivery boy every month they saying same thing the serves vary lazy please change idnt now other companies and the thing is opened he didn't give a proper answer also
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                                S
                                Sushant Jagtap123
                                from Vasai-Virar, Maharashtra
                                Nov 13, 2017
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                                Address: Thane, Maharashtra, 401303
                                Website: www.dtdc.in/tracking/tracking_results.asp

                                My courier reference no is f10482864 which i have booked at 6th nov 9.50am in morning from 6th nov to 11th nov my small packet is still in mumbai, from last 5 days from booking packet is still in mumbai.
                                In that packet i have receipt of railway parcel booking. Which machine parts of our company booked from mumbai to guwahati. Same has been delivered to guwahati by train on 8th nov only. And engineer from mumbai also reached at guwahti from mumbai reached on 8th nov only. He charged 10000/- per day. Now due to not received of dtdc courier we are unable to withdraw a machine parts from railway parcel. And engineer charged us 10000/- per day charges we are liable for this extra payment of rs.20000/- for two days.in which work is not happen.
                                I want compensation for this otherwise i will file a case in court.
                                Dtdc suppose to pay this amount.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                My consignment no.M57892734 of important document not yet received. It reached Vadodara on 2nd November but still it is not delivered to me.It seems that they have misplaced. They are not able to give concrete reply.IT was sent from Vasai to Vadodara.
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                                  S
                                  Sun Rise
                                  from Dhanbad, Jharkhand
                                  Nov 12, 2017
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                                  Address: Bangalore, Karnataka
                                  Website: www.dtdc.in/index.asp

                                  This is surya. My brother sent a very important document through dtdc courier with consignment number z36880489 from gorakhpur to dhanbad on 8th nove 2107.
                                  It moving from gorakhpur to kanpur, from kanpur to varanasi again it is send back to lucknow. Till today on 12th nov 2017 it in lucknow and did not reached to dhanbad.

                                  Why it rotating this way and why it has not reached its destination on time. Due to this delay i am facing a lot of problem. I am mentally upset due to this issue.

                                  I am trying to queried to dtdc customer service but getting no response. Even i am trying to different dtdc customer service zone centers but no one picking the cal.

                                  I am not understanding what kind of service this company provide if they dont respond to their customer.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  D37432625 courier in coimbatore pending for delivery from last 3 days and no support available from DTDC .[censored] sevice.
                                  Pls let me know y my parcel is still not delivered ? Wt is the actual reason ? If it's possible to return my parcel pls do it soon
                                  I was not happy with Dtdc service this time to much of late my delivery date is 31st Oct consignment no c78368240
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                                    R
                                    Rayomand Tavadia
                                    from Vapi, Gujarat
                                    Nov 11, 2017
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                                    Address: Valsad, Gujarat, 396035

                                    Shipment tracking no. A39087650 booked on 07/11/2017 from surat for valsad (State gujarat. Distance between both stations 100 kms)

                                    Online tracking displays shipment delivered on 08/11/2017. When contacted valsad office on 10/11/2017, the consignee was told that the consignment will be delivered on 11/11/2017.

                                    Kindly let us know why your online tracking displays delivered on 08/11/2017 whereas the consignment was personally collected by the consignee on 11/11/2017 and what action has been taken after this complaint is logged.

                                    Awaiting your reply.

                                    Regards,
                                    Mr rayomand tavadia
                                    Cell: [protected]
                                    Email: [protected]@gmail.com
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      A
                                      Akhil vabbilisetty
                                      Nov 10, 2017
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                                      Address: Chennai, Tamil Nadu, 600097

                                      A packet containing homeopathy medicines was sent from visakhapatnam on 28th october 2017. It was supposed to be delivered before 31st october as per dtdc. Till date, i have not received the package. I’ve tried calling their chennai helpdesk but no one picks the call.
                                      I’ve tried to chase them on twitter and messenger too. The only response i get since the last 3 days is that they are investigating it.
                                      No eta has been provided. No proper response. Only after tagging consumer forum in the tweets did i get a response from them, saying that they will look into the matter.
                                      No response yet to the mail dropped to their helpdesk (Attached here).
                                      +3 photos
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        A
                                        Anil Mapwal
                                        from Ludhiana, Punjab
                                        Nov 10, 2017
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                                        Address: Jalandhar, Punjab

                                        Its nearly 45-60 days when the manger of dtdc jalandhar (Mr. Girish shaklani) [protected]) have failed to trace my parsel that i had sent to dehradun,
                                        Package contains a woollen cloth.

                                        They have promised that the parsel will reach to its destiny in 4 days.

                                        So this is a request to look into the matter and provide me with the best solution.

                                        Due to their negligency i have lost my time, product.
                                        Just getting refund value is not the solution, they will repeat it again.
                                        +1 photos
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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