DTDC Courier & Cargo Complaints & Reviews

Dtdc courier service is cheating with giving wrong consignment no (D[protected], it always shows that item received but not showing the current position and also not showing the expected delivery date. When i tried to complain about it no one is responding and their feedback system is not responding. Hope this company is a partnership with fraud online companies, which cheat people by giving false courier no e. G comparedth.in, healthmug.in etc.

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Address: New Delhi, Delhi, 110085

Website: DTDC

I had shipped one parcel on 11th november but it is not yet delivered. Since 13th nov., 2017 it is showing not delivered and no body is able to provide me a specific reason. Everytime i got the same response that our team is working onto the matter, we will update you. Every body is giving me one or another number to contact but not getting any satisfactory response. I am worried about my parcel, these people are least bothering about it. Not satisfied from their service.

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A

Anwar40956

from Mumbai, Maharashtra

Nov 17, 2017

Hi all

As per tracking - m58517960. it say delivered but not delivered

I called 10 different people and somehow got doc where it sign by someone with no telephone no no I'd no

What kind of pertitic service is this

Please someone check and revert

shipment not delivered - Comment #2921351 - Image #0

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Address: Amravati, Maharashtra

Website: dtdc

Sir, my father sent a document (Worth rs 1000) from amravati to pune m56205609 it shows delivered but on 10/10/2017 but uptill it dont get me!! When i try to call or visit dtdc kondwa office they are not beheaving properly!! And said that we cant do any thing and they said that u go to police and do anything we dont care!!! And misbeheave and use bad words!!! Sir what can i do i have to submit that document on 20/11/2017 otjer wise my admission get cancelled!!! Sir plzzz inform me what should i do
Mob no-[protected]
Email — . [protected]@gmail.com

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N

Navineer

from Delhi, Delhi

Nov 17, 2017

Their delivery is very poor. I have booked a packate which is not deliver in 7 days.also booking office person is not responding properly.I will suggest to send by post rather than dtdc courier.

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Address: 411028

Website: www.dtdc.in

Tracking id - n98246428
Reference number - [protected]
Courier was sent from pune india on 14 october to berlin germany.
Its been 31 days and still waiting for courier to arrive.
Customer service is worst. No one pick up calls, if picked up answers rudely with negative attitude.in-spite of charging heavy money service is #.
The courier was returned without asking sender or receiver which is immoral.
Officials are not even responding to calls which is degrading company image.

I want my courier.

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Leela Sai krishna

from Hyderabad, Telangana

Nov 16, 2017

Hi i am sai my consignment number H76149125 i didnt recieve the parce from last 2weeks they are not even pickuping the call tracking showing out for delivery and evening not delivered i am waiting in my house only who is coming to my home and who found im not available in home

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Address: 534462

I have not received the courier even after a week and the executive at eluru dtdc branch says that its delivered to a wrong address in rajamundry where as the original delivery address was dharmajigudem (Via., eluru)... The tracking id is v40287206.

The parcel is required in urgency.

I have attached the courier receipt herewith. Please resolve it at the earliest.

Thank you.

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P

priyesh pathak

from Jabalpur, Madhya Pradesh

Nov 16, 2017

My father booked a courier on 13 Nov 17.
Till date there is no update available online about my courier. I called customer care but they did not respond. The Local courier agaent is also clueless.
Consignment no M56206044

delivered to wrong address - Comment #2920432 - Image #0

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Address: New Delhi, Delhi, 110092

Dear concern this is to inform you that we made a parcel courier from your dtdc vikas marg branch on 23rd october which was suppose to be deliver at building no - a/4 flat no-51 kundan garden, uti officers flats near sndt university juhu tara road, santacruz west, mumbai-400054.

Concern person: ram sharan ahuja [protected]/[protected].

After doing several followups from customer he didn't get his parcel.

Request you to please look in to this and do the needful.

Seeking for your response.

Dinesh k parashri
Titan eye plus
Vikas marg

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Address: 603203

Dtdc courier service is really very bad. It’s the third time they are troubling me like anything.
It has been 3rd day i have not got my courier yet. They should understand the term urgency. This is the last time i have used this courier service from now onwards it is a big no.
Kindly deliver my courier to this address
Plot no.29 her palace womens hostel
Sri samjndeeswari nagar
Potheri 603203

Contact no. [protected]

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Nov 15, 2017

Updated by Shruti baweja Dtdc courier service is really very bad. It’s the third time they are troubling me like anything.
It has been 3rd day i have not got my courier yet.

Contact no. [protected]

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Address: 403706

This is the worst service given by dtdc took 9 days to delivery parcel from ludhiana to goa
I thought service guy coming walking to do delivery

Dtdc are not doing cherity work, you are doing business

Your case no. Is 09400907 for dtdc c/n no. Z35753809, we will revert soon with further details.

Waiting how they solve my issue

Very upset with dtdc

Parcel stil not delivered

Regards
Bhushan shirodkar
[protected]

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Address: R27190815

Website: [email protected]

My parcel no r 27190815 booked from calicut on 07 nov 17 to sukna cantt darjeeling wb has not been delivered yet by dtdc. Plz deliver d parcel imdtly which contain some life saving medicines. Sms status delivered nd collect by self is not understood. I lodged complaint twice but no response from dtdc. I wil file case in consumer court if any loss of my parcell.

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J

JB Reddy

from Hyderabad, Telangana

Nov 15, 2017

A parcel has been sent from Noida on 23.10.2017 but so far I have not received the parcel. The POD No. is Z37219688, there is no communication from the local staff and from Customer support when I wrote a complaint via email.

The response is very poor when contacted the local staff

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Address: Pune, Maharashtra, 411044

My package was given on last wednesday. It was to be delivered from west bengal to pune by last saturday only. But till yester i haven't received the package, and didn't get any convenient response from dtdc brunch.
Address of package taken:
P. O - kakdwip, south 24 parganas, west bengal.
Delivery address:
Dtdc brunch, nigdi flyover, nigdi, pradhikaran, pimpri - chinchwwad, pune 411044

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Mar 27, 2018

Complaint marked as Resolved

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Sir, i have send my headphone by courier to return to amazon seller services pvt limited plot no 33, bolck a
Mohan cooperative industrial estate
New delhi - 110044
It has not accepted by amazon due to some problem and it was returned. But i have not got till date and its tracking is not shown after 10 nov 17. Please solve the problem as soon as possible. Send my box soon and resolve problem.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Nov 14, 2017

Mak Styles's response Delivery issue...

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M

Mak Styles

from Hyderabad, Telangana

Nov 15, 2017

Dear dtdc I have given a order a week ago while tracking I'm able see that. Deliver date postponed by user. But I haven't received any call or SMS regarding the delivery un necessarily blaming to your customers please look I to this and deliver my products please reach me out on +19 [protected]

headphone sent by courier has not been refunded - Comment #2918310 - Image #0

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I have send courier of medicines from dtdc sec 63 branch. The tracking no is z39524885 on 24th oct 2017. The courier was sent to gurgaoan but unable to deliver due to address not found. I keep on calling preeti who is gurgaon branch but they say dey have sent the courier back in noida branch and told to call manoj mehta, i called mr mano mehta but he always keep my call on wait and said he is unable to contact preeti from gurgaon branch,. The medicines are expensive. Who will bear that expense? I am unable to get any proper response from any person in dtdc its all passing the ball. I am highly dissatisfied, please return my courier back its been 25 days and the courier is misplaced. Px revert me about the status of my courier asap.

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S

srikal

from Basi, Punjab

Nov 15, 2017

We have booked the consignment on[protected] to flipkart vide AW number D36749447 but the material is not delivered nor it is returned back.

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Prabupranov

from Hosur, Tamil Nadu

Nov 15, 2017

My father in law send one parcel on 27/10/2017 from UK to india.(puducherry).still i wont received that parcel.
Kindly take necessary steps n send me as early as possible..

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Address: 411027

Hi team,

Reference no: n98347610
Date : 24th oct
Destination: bradford uk
Courier office: new sanghavi pune

My parcel delivered on within time but receiver got letter from feddx to pay additional charges at 18gbp. I was not aware before courier that parcel to uk. No body told me this charges and i already paid required amount for courier that is rs3800
I contacted courier office located in sanghvi pune. But they are not providing any answer. Could you please let me know why additional tax applied on courier,
I think dtdc service only bare that charges.

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M

MohiniKindarle

Nov 13, 2017

Here attaching copy of invoice letter got from FedEx

applied additional tax on courier after delivering product to uk - Comment #2915301 - Image #0

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Malay1

from Delhi, Delhi

Nov 13, 2017

Consignment No. B48594236
Courier on 3rd Nov 2017 from Yalahanka. Found by addressee on a table kept at entrance of his apartment building at Malleshwaram on 4th Nov 2017. Not delivered in person, nor intimated by mobile by the courier.
Envelop found to be torn in the middle.
Service highly unsafe and thus unsatisfactory.
From M K Ghosh

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Address: Pune, Maharashtra

Dear sir,,
I had sent a parcel in the diwali dhamaka counter which was put up at chitale's franchise shop in aundh, the date is recruiting is 15/10/17 and the ref no is *n98342858 *, it has not been delivered till date, tracking says the no is invalid. I have been made to run from pillar to post by various branches of dtdc, and no one is ready to take the responsibility, i hope it will be looked into, otherwise i will be forced to take legal action against dtdc.

Thanks
Rajashree sonde

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Address: Ludhiana, Punjab, Z44888851

I had pay 800 rs for shoes to one customer and he had transfer miney to his main sellers and after then he send me dtdc courier receipt, but still my data is not avaible on your tracking service, i paid money on 7 november and i got receipt on his next day, i don't know what is happening in your service, i still wait of my courier as i live in sojitra, gujarat, india
I also given full datails of my address
I request you sir that do some needfull and sent my courier as fast as possible

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C Sreenath

from Bengaluru, Karnataka

Nov 13, 2017

I sent a parcel to Atlanta where I parcel three dresses and a Bose Bluetooth headset where customer got only dresses and not received headset
I asked in Dtdc courier service where he asked to complaint to higher authority so make sure that my problem get solved since the headset is to costly
Thank you

track id is not found on your tracking service - Comment #2915582 - Image #0

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H

Haranadh Dvs

from Addanki, Andhra Pradesh

Nov 13, 2017

Dear team my AWBNO.H76136759 I send courier to uttarpradesh in the month of September it is not delivered and it's not returned till date how many times I am attending your local office they are simply sitting and saying that is on the way how many days it will take they don't know they are having very casual attitude...

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K

kovvuri anil reddy

from Mangalore, Karnataka

Nov 13, 2017

U people u r charges more than other companies but u r not maintenances the staff they are simple call sir collecte u r post covere they is no delivery boy every month they saying same thing the serves vary lazy please change idnt now other companies and the thing is opened he didn't give a proper answer also

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Address: Thane, Maharashtra, 401303

Website: www.dtdc.in/tracking/tracking_results.asp

My courier reference no is f10482864 which i have booked at 6th nov 9.50am in morning from 6th nov to 11th nov my small packet is still in mumbai, from last 5 days from booking packet is still in mumbai.
In that packet i have receipt of railway parcel booking. Which machine parts of our company booked from mumbai to guwahati. Same has been delivered to guwahati by train on 8th nov only. And engineer from mumbai also reached at guwahti from mumbai reached on 8th nov only. He charged 10000/- per day. Now due to not received of dtdc courier we are unable to withdraw a machine parts from railway parcel. And engineer charged us 10000/- per day charges we are liable for this extra payment of rs.20000/- for two days.in which work is not happen.
I want compensation for this otherwise i will file a case in court.
Dtdc suppose to pay this amount.

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Shobhana Vaghela

from Mumbai, Maharashtra

Nov 13, 2017

My consignment no.M57892734 of important document not yet received. It reached Vadodara on 2nd November but still it is not delivered to me.It seems that they have misplaced. They are not able to give concrete reply.IT was sent from Vasai to Vadodara.

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Address: Bangalore, Karnataka

Website: www.dtdc.in/index.asp

This is surya. My brother sent a very important document through dtdc courier with consignment number z36880489 from gorakhpur to dhanbad on 8th nove 2107.
It moving from gorakhpur to kanpur, from kanpur to varanasi again it is send back to lucknow. Till today on 12th nov 2017 it in lucknow and did not reached to dhanbad.

Why it rotating this way and why it has not reached its destination on time. Due to this delay i am facing a lot of problem. I am mentally upset due to this issue.

I am trying to queried to dtdc customer service but getting no response. Even i am trying to different dtdc customer service zone centers but no one picking the cal.

I am not understanding what kind of service this company provide if they dont respond to their customer.

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A

Angel Anu

from Faridkot, Punjab

Nov 13, 2017

D37432625 courier in coimbatore pending for delivery from last 3 days and no support available from DTDC .[censored] sevice.

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P

pavan nagar

from Chennai, Tamil Nadu

Nov 13, 2017

Pls let me know y my parcel is still not delivered ? Wt is the actual reason ? If it's possible to return my parcel pls do it soon
I was not happy with Dtdc service this time to much of late my delivery date is 31st Oct consignment no c78368240

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Address: Valsad, Gujarat, 396035

Shipment tracking no. A39087650 booked on 07/11/2017 from surat for valsad (State gujarat. Distance between both stations 100 kms)

Online tracking displays shipment delivered on 08/11/2017. When contacted valsad office on 10/11/2017, the consignee was told that the consignment will be delivered on 11/11/2017.

Kindly let us know why your online tracking displays delivered on 08/11/2017 whereas the consignment was personally collected by the consignee on 11/11/2017 and what action has been taken after this complaint is logged.

Awaiting your reply.

Regards,
Mr rayomand tavadia
Cell: [protected]
Email: [protected]@gmail.com

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Address: Chennai, Tamil Nadu, 600097

A packet containing homeopathy medicines was sent from visakhapatnam on 28th october 2017. It was supposed to be delivered before 31st october as per dtdc. Till date, i have not received the package. I’ve tried calling their chennai helpdesk but no one picks the call.
I’ve tried to chase them on twitter and messenger too. The only response i get since the last 3 days is that they are investigating it.
No eta has been provided. No proper response. Only after tagging consumer forum in the tweets did i get a response from them, saying that they will look into the matter.
No response yet to the mail dropped to their helpdesk (Attached here).

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Address: Jalandhar, Punjab

Its nearly 45-60 days when the manger of dtdc jalandhar (Mr. Girish shaklani) [protected]) have failed to trace my parsel that i had sent to dehradun,
Package contains a woollen cloth.

They have promised that the parsel will reach to its destiny in 4 days.

So this is a request to look into the matter and provide me with the best solution.

Due to their negligency i have lost my time, product.
Just getting refund value is not the solution, they will repeat it again.

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DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo reviews & complaints page 362

not taking feedback and cheating with wrong tracking no

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shipment not delivered

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education document

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courier not received even after 31 days

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delivered to wrong address

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non delivery of parcel z36764611

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i am complaining about delivery...

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worst delivery service

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non delivery of parcel

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too much delay for, package delivery

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headphone sent by courier has not been refunded

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packet loss and no response

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applied additional tax on courier after delivering product to uk

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consignment not delivered

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track id is not found on your tracking service

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worst service 8 days in transit

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late in delivery of consignment id z36880489

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pathetic service

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package not delivered since two weeks

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they have misplaced my product and are not able to trace it, kindly help

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