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DTDC Courier & Cargo Complaints & Reviews

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Updated: Mar 23, 2026
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DTDC Courier & Cargo reviews & complaints page 363

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T
Thakurlkhatri
from Nashik, Maharashtra
Nov 19, 2017
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Address: Pune, Maharashtra, 41017

I am sender from pune thakur khatri documents i wanted to send to mumbai santa cruz.
On date 16/11/17 at afternoon at 1pm lady told me if i want slow service or fast i asked for fast service which was charge rs240/- after 2 days delivery not sent but on dtdc portal it was showing that the delivery address the person not available when i called the call center and went to dtdc in pcmc where i booked the document. To send they said that the person not available at location when i called my receiver he said he was all along from 2 days haven’t went out from home. I managed to find a number of mumbai location called so person said they did fake update they will received parcel by today. I spoke to call center for 23times with all different person the lady agree that they did mental harassment of customer miss dipali.
I want composite.

They send me emails with the loop where they agree that the fake delivery status updating. Mine documents were urgents i wasted my whole day behind the people of dtdc i need composite.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    M
    Muradnagar
    from Aligarh, Uttar Pradesh
    Nov 18, 2017
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    misbehavior of the courier service agent with customer

    Address: 201206

    Courier service agent was misbehaving with me and talking very rudely. Even he charged me money for cancellation of the order. He charged 100rs. For the receipt of the order which i cancelled. And the wife of that agent was using very abusive language. I request u to take strict action against him. He is from muradnagar, gzb - 201206 near ofm gate....
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    K
    kanna1985
    Nov 18, 2017
    Resolved
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    Resolved

    Address: 689626
    Website: www.dtdc.in

    Hi all,

    Just to inform you that we have place an delivery order on dtdc on 14-nov-2017 and suggested us that, it will be delivered on 16-nov-2017. On 17-nov-2017 we tried calling and they are not picking up and till today it is not delivered yet.

    Branch number is [protected].

    Could you please take this in high priority and i requested because 17th nov is my wife birthday and i sent gift but no use finally.

    Regards,
    Ajesh
    Nov 21, 2017
    Complaint marked as Resolved 
    WE request to put case against DTDC kerala
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Nov 21, 2017
    Updated by kanna1985
    Now they are returning back the product, after we are going to place also no proper support.

    Branch number is [protected], never pick the call.

    I really disappointed, I will raise case on the consumer.
    Never Go for DTDC, very worst experiences in Kerala.

    They never pick the call, if in case the pick the call no proper response.

    NEVER TRUST THIS DTDC, your nice moments or Documents will not reach the respective destination.
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      S
      satish koppishetty
      from Mumbai, Maharashtra
      Nov 17, 2017
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      Hi,
      Myself satish, i got bad experience with dtdc courier. It's a worst courier i seen in india. From ap to mumbai it takes more than 1 week for delivery. It's better to send by india post office they are sending fast. I will give this feedback to my friends too. I will tell them not to send any shipment from dtdc courier. I will write in social media site also, so that everyone should know about ur courier service.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      EMS Speed post of India Post is still the best, reliable and economical way to send letters/parcels. The only limitation is that they have limited working hours and there's no standard timings across post offices in India.
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        D
        Divyaa Karunanidhi
        from Chennai, Tamil Nadu
        Nov 17, 2017
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        Address: Krishnagiri, Tamil Nadu, 635109

        Am from hosur and my courier consignment number is c78306392. Am following up to receive it for the past three days but couldn't. Am receiving irresponsible answers from the concerned hosur branch. Am not even getting the status from them. The answer i received was the "courier is not with the delivery boy and also not in office, we will check the status and tell you". But never received back call from them. Even after calling and complaining repeatedly i haven't received the courier. Am supposed to travel today with the courier but couldn't as i havent received it yet.

        I have been in other cities but haven't felt such lag in service. But dtdc specially in hosur provides the worst service. I have experienced the same with hosur dtdc before also. And the manager never picks up the call even called for hundred times. Manager of hosur dtdc delivery service has to be definitely changed or the unit has to be shut down if it continues with such services. Totally frustarted with their response and actions.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        All the courier service is not delivering in home, they are always expecting to us to collect from their center. Even they are not delivering in families places like titan township in hosur. All dtdc, professional and blue dart couriers are same in this manner. I'm receiving courier from bangalore properly and in time.

        The problem is with all couriers in hosur...
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          G
          gokulsonawane
          from Dharwad, Karnataka
          Nov 17, 2017
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          Address: Nashik, Maharashtra, 422006
          Website: www.dtdc.com

          Hi,
          I have done shipment from nasik, maharashtra to helsinki, finland with
          Awb reference number n98114523 but due to medicines constraints, it is
          Returned back to mumbai on sept 06. Unfortunately the package is not
          Returned to me till date. I am following up with dtdc from long time but till date i have not received the consignment. Regret to say but dtdc is unaware about the international formalities for which i am unnecessarily paying the price both money and physical stress. I will appreciate your help in this regards.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            D
            Devadutta Mohanty
            from Hyderabad, Telangana
            Nov 17, 2017
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            Dtdc courier service is cheating with giving wrong consignment no (D[protected], it always shows that item received but not showing the current position and also not showing the expected delivery date. When i tried to complain about it no one is responding and their feedback system is not responding. Hope this company is a partnership with fraud online companies, which cheat people by giving false courier no e. G comparedth.in, healthmug.in etc.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              N
              nahuja
              from Gurgaon, Haryana
              Nov 16, 2017
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              Address: New Delhi, Delhi, 110085
              Website: DTDC

              I had shipped one parcel on 11th november but it is not yet delivered. Since 13th nov., 2017 it is showing not delivered and no body is able to provide me a specific reason. Everytime i got the same response that our team is working onto the matter, we will update you. Every body is giving me one or another number to contact but not getting any satisfactory response. I am worried about my parcel, these people are least bothering about it. Not satisfied from their service.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Hi all

              As per tracking - m58517960. it say delivered but not delivered

              I called 10 different people and somehow got doc where it sign by someone with no telephone no no I'd no

              What kind of pertitic service is this

              Please someone check and revert
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                S
                sarthak zambad
                from Pune, Maharashtra
                Nov 16, 2017
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                Address: Amravati, Maharashtra
                Website: dtdc

                Sir, my father sent a document (Worth rs 1000) from amravati to pune m56205609 it shows delivered but on 10/10/2017 but uptill it dont get me!! When i try to call or visit dtdc kondwa office they are not beheaving properly!! And said that we cant do any thing and they said that u go to police and do anything we dont care!!! And misbeheave and use bad words!!! Sir what can i do i have to submit that document on 20/11/2017 otjer wise my admission get cancelled!!! Sir plzzz inform me what should i do
                Mob no-[protected]
                Email — . [protected]@gmail.com
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Their delivery is very poor. I have booked a packate which is not deliver in 7 days.also booking office person is not responding properly.I will suggest to send by post rather than dtdc courier.
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                  S
                  Sagarbhor001
                  Nov 15, 2017
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                  Address: 411028
                  Website: www.dtdc.in

                  Tracking id - n98246428
                  Reference number - [protected]
                  Courier was sent from pune india on 14 october to berlin germany.
                  Its been 31 days and still waiting for courier to arrive.
                  Customer service is worst. No one pick up calls, if picked up answers rudely with negative attitude.in-spite of charging heavy money service is #.
                  The courier was returned without asking sender or receiver which is immoral.
                  Officials are not even responding to calls which is degrading company image.

                  I want my courier.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Hi i am sai my consignment number H76149125 i didnt recieve the parce from last 2weeks they are not even pickuping the call tracking showing out for delivery and evening not delivered i am waiting in my house only who is coming to my home and who found im not available in home
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                    K
                    Kaachi
                    from Periyakulam, Tamil Nadu
                    Nov 15, 2017
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                    Address: 534462

                    I have not received the courier even after a week and the executive at eluru dtdc branch says that its delivered to a wrong address in rajamundry where as the original delivery address was dharmajigudem (Via., eluru)... The tracking id is v40287206.

                    The parcel is required in urgency.

                    I have attached the courier receipt herewith. Please resolve it at the earliest.

                    Thank you.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    My father booked a courier on 13 Nov 17.
                    Till date there is no update available online about my courier. I called customer care but they did not respond. The Local courier agaent is also clueless.
                    Consignment no M56206044
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                      E
                      Eye+ Show Room Delhi Vikas Marg
                      from Noida, Uttar Pradesh
                      Nov 15, 2017
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                      Address: New Delhi, Delhi, 110092

                      Dear concern this is to inform you that we made a parcel courier from your dtdc vikas marg branch on 23rd october which was suppose to be deliver at building no - a/4 flat no-51 kundan garden, uti officers flats near sndt university juhu tara road, santacruz west, mumbai-400054.

                      Concern person: ram sharan ahuja [protected]/[protected].

                      After doing several followups from customer he didn't get his parcel.

                      Request you to please look in to this and do the needful.

                      Seeking for your response.

                      Dinesh k parashri
                      Titan eye plus
                      Vikas marg
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        S
                        Shruti baweja
                        from Coimbatore, Tamil Nadu
                        Nov 15, 2017
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                        Address: 603203

                        Dtdc courier service is really very bad. It’s the third time they are troubling me like anything.
                        It has been 3rd day i have not got my courier yet. They should understand the term urgency. This is the last time i have used this courier service from now onwards it is a big no.
                        Kindly deliver my courier to this address
                        Plot no.29 her palace womens hostel
                        Sri samjndeeswari nagar
                        Potheri 603203

                        Contact no. [protected]
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Nov 15, 2017
                        Updated by Shruti baweja
                        Dtdc courier service is really very bad. It’s the third time they are troubling me like anything.
                        It has been 3rd day i have not got my courier yet.

                        Contact no. [protected]
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                          B
                          Bhushan A. Shirodkar
                          from Cuncolim, Goa
                          Nov 15, 2017
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                          Address: 403706

                          This is the worst service given by dtdc took 9 days to delivery parcel from ludhiana to goa
                          I thought service guy coming walking to do delivery

                          Dtdc are not doing cherity work, you are doing business

                          Your case no. Is 09400907 for dtdc c/n no. Z35753809, we will revert soon with further details.

                          Waiting how they solve my issue

                          Very upset with dtdc

                          Parcel stil not delivered

                          Regards
                          Bhushan shirodkar
                          [protected]
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            V
                            Vijilesh NP
                            from Kolkata, West Bengal
                            Nov 14, 2017
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                            Address: R27190815
                            Website: [email protected]

                            My parcel no r 27190815 booked from calicut on 07 nov 17 to sukna cantt darjeeling wb has not been delivered yet by dtdc. Plz deliver d parcel imdtly which contain some life saving medicines. Sms status delivered nd collect by self is not understood. I lodged complaint twice but no response from dtdc. I wil file case in consumer court if any loss of my parcell.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            A parcel has been sent from Noida on 23.10.2017 but so far I have not received the parcel. The POD No. is Z37219688, there is no communication from the local staff and from Customer support when I wrote a complaint via email.

                            The response is very poor when contacted the local staff
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                              H
                              Himanish011
                              from Pune, Maharashtra
                              Nov 14, 2017
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra, 411044

                              My package was given on last wednesday. It was to be delivered from west bengal to pune by last saturday only. But till yester i haven't received the package, and didn't get any convenient response from dtdc brunch.
                              Address of package taken:
                              P. O - kakdwip, south 24 parganas, west bengal.
                              Delivery address:
                              Dtdc brunch, nigdi flyover, nigdi, pradhikaran, pimpri - chinchwwad, pune 411044
                              Mar 27, 2018
                              Complaint marked as Resolved 
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                A
                                Awadhesh Kumar Gola
                                from Gagret, Himachal Pradesh
                                Nov 13, 2017
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                                Sir, i have send my headphone by courier to return to amazon seller services pvt limited plot no 33, bolck a
                                Mohan cooperative industrial estate
                                New delhi - 110044
                                It has not accepted by amazon due to some problem and it was returned. But i have not got till date and its tracking is not shown after 10 nov 17. Please solve the problem as soon as possible. Send my box soon and resolve problem.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Nov 14, 2017
                                Mak Styles's response
                                Delivery issue...
                                Dear dtdc I have given a order a week ago while tracking I'm able see that. Deliver date postponed by user. But I haven't received any call or SMS regarding the delivery un necessarily blaming to your customers please look I to this and deliver my products please reach me out on +19 [protected]
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                                  Pooja Pankaj Sharma
                                  from Noida, Uttar Pradesh
                                  Nov 13, 2017
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                                  I have send courier of medicines from dtdc sec 63 branch. The tracking no is z39524885 on 24th oct 2017. The courier was sent to gurgaoan but unable to deliver due to address not found. I keep on calling preeti who is gurgaon branch but they say dey have sent the courier back in noida branch and told to call manoj mehta, i called mr mano mehta but he always keep my call on wait and said he is unable to contact preeti from gurgaon branch,. The medicines are expensive. Who will bear that expense? I am unable to get any proper response from any person in dtdc its all passing the ball. I am highly dissatisfied, please return my courier back its been 25 days and the courier is misplaced. Px revert me about the status of my courier asap.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  We have booked the consignment on[protected] to flipkart vide AW number D36749447 but the material is not delivered nor it is returned back.
                                  My father in law send one parcel on 27/10/2017 from UK to india.(puducherry).still i wont received that parcel.
                                  Kindly take necessary steps n send me as early as possible..
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                                    M
                                    MohiniKindarle
                                    Nov 13, 2017
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                                    Address: 411027

                                    Hi team,

                                    Reference no: n98347610
                                    Date : 24th oct
                                    Destination: bradford uk
                                    Courier office: new sanghavi pune

                                    My parcel delivered on within time but receiver got letter from feddx to pay additional charges at 18gbp. I was not aware before courier that parcel to uk. No body told me this charges and i already paid required amount for courier that is rs3800
                                    I contacted courier office located in sanghvi pune. But they are not providing any answer. Could you please let me know why additional tax applied on courier,
                                    I think dtdc service only bare that charges.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Here attaching copy of invoice letter got from FedEx
                                    Consignment No. B48594236
                                    Courier on 3rd Nov 2017 from Yalahanka. Found by addressee on a table kept at entrance of his apartment building at Malleshwaram on 4th Nov 2017. Not delivered in person, nor intimated by mobile by the courier.
                                    Envelop found to be torn in the middle.
                                    Service highly unsafe and thus unsatisfactory.
                                    From M K Ghosh
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                                      R
                                      Rajashree Sonde
                                      from Pune, Maharashtra
                                      Nov 13, 2017
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                                      Address: Pune, Maharashtra

                                      Dear sir,,
                                      I had sent a parcel in the diwali dhamaka counter which was put up at chitale's franchise shop in aundh, the date is recruiting is 15/10/17 and the ref no is *n98342858 *, it has not been delivered till date, tracking says the no is invalid. I have been made to run from pillar to post by various branches of dtdc, and no one is ready to take the responsibility, i hope it will be looked into, otherwise i will be forced to take legal action against dtdc.

                                      Thanks
                                      Rajashree sonde
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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