DTDC Courier & Cargo Complaints & Reviews

Shipment tracking no. A39087650 booked on 07/11/2017 from surat for valsad (State gujarat. Distance between both stations 100 kms)

Online tracking displays shipment delivered on 08/11/2017. When contacted valsad office on 10/11/2017, the consignee was told that the consignment will be delivered on 11/11/2017.

Kindly let us know why your online tracking displays delivered on 08/11/2017 whereas the consignment was personally collected by the consignee on 11/11/2017 and what action has been taken after this complaint is logged.

Awaiting your reply.

Regards,
Mr rayomand tavadia
Cell: [protected]
Email: [protected]@gmail.com

A packet containing homeopathy medicines was sent from visakhapatnam on 28th october 2017. It was supposed to be delivered before 31st october as per dtdc. Till date, i have not received the package. I’ve tried calling their chennai helpdesk but no one picks the call.
I’ve tried to chase them on twitter and messenger too. The only response i get since the last 3 days is that they are investigating it.
No eta has been provided. No proper response. Only after tagging consumer forum in the tweets did i get a response from them, saying that they will look into the matter.
No response yet to the mail dropped to their helpdesk (Attached here).

Its nearly 45-60 days when the manger of dtdc jalandhar (Mr. Girish shaklani) [protected]) have failed to trace my parsel that i had sent to dehradun,
Package contains a woollen cloth.

They have promised that the parsel will reach to its destiny in 4 days.

So this is a request to look into the matter and provide me with the best solution.

Due to their negligency i have lost my time, product.
Just getting refund value is not the solution, they will repeat it again.

My parsal booked from mumbai on 6/11/2017 & i recieved my parsal on 9/11/2017, but the problem is i have received the empty box actually in the box dealer dispached me a g-shock watch from there & i recieved empty box here & i clicked a pic & send to dealer he said i didn't attack any brown colour tesco which he seen in pic,
I think 100% in dtdc any body has opened the parsal & taken the watch & packed again with expty box with the help of brown tesco which the dealer says this is not my tesco.
Solve my problem as soon as possible & catch the fraud member in dtdc.

I have couriered one parcel from mandvi kutch to tuljapur maharashtra.
I have given parcel on 2nd of november and courier partner told that it will be delivered in 2-3 days. But they have booked on 4th novemeber. Already wasted 2 days. Also courier partner is not giving satisfactory answer from last 3 days.
Tracking id: a36845394

But after 7 days it is not received yet.

My courier z 44848078 booked from ludhiana to ghaziabad shashtri nagar, on 30th october 2017 but didn't reach the destination and did not reach to the dtdc shashtri nagar branch it was returned from the main delivery channel to ludhiana. Pl enquire why did this happen and why it was not deliverd, no call was made to me regarding the delivery of the courier.

Hi,

I would like to know about my product. Pfa for details.

Where it is now?
Why its not given to the consignee if its available in the dtdc office (Koraput and jeypore, odisha) after multiple visits to there location?
Why these local office workers were harassing the consignee?
If it stolen in between by dtdc officials then who is going to be responsible?

I'm a very simple man with low earnings, i invested half of my salary to buy this product and i sent it to my family. But unfortunately dtdc didnt delivered it on time, neither they know where the product is.

Please help me.

Thank you.
Parthajit mahaldar
[protected]

Sir,
I had booked a parcel on 03/10/2017 wide as (No-d[protected] from dtdc kadavanthra br. To mr. Purushotham sharma, jaipur, rajastan-302006. (Ph-[protected]) as on today the item not yet delivered. And do not informed the consignee or consigner. I had try many times to get to get customer care offices across kerala and rajastan, but nobody pick phone. When tracking with docket no, will see item was keep at jaipur hub many days and send back to ernakulam. I gone yesterday the booked office, but they don't know, where the item is now. I already paid 720/-as their charge. Today 34 days over. Please. Do the needful

Thanking you
Prakash. K. M
Kunnummal house
Ambelipadam road, janata
Vyttila. P. O-ernakulam-682019
Ph-[protected]

I dispatched a parcel from ghatkopar mumbai on 19th sep to sambalpur odish. Which was refused by the client to accept it. Now the sambalpur branch is saying that the parcel was returned back to mumbai. I m trying to contact mumbai dtdc branch. Called in 3 nos but they are not saying anything. They just saying that we will inform you sometimes later n they didn't say anything since last 15 days.
Tracking id of the parcel is m55726785

Dear sir,

With reference to the above subject, we would like to inform you that one of my friend dispatch the cargo from delhi and its reference no is z32303963.

But still we haven't received the parcel from your end. The status showing that its delivered but i don't where its delivered. I have called to concern person and he said that i will delivered the cargo by yesterday. Later no body is picking my call and not updating the status of the shipment.

Service and handling i felt very bad on this, still im waiting for my parcel should reach before today.

Address
27/b, 59th a cross, 4th n block, rajajinagar bangalore-560003.
Contact no [protected]

Best regards

I had booked one docket in hyderabad on 30.10.2017, but till date we didn't receive the docket to receiver, but your deliver boys having bad attitude regarding delivered.. The docket reached visakhapatnam on 03.11.2017 but till time that as not delivered so in that way i learn i. E never trust in dtdc courier services. I thought this is the worst courier services.

We are a medical firm and we had booked dtdc mumbai - r. No 14, ram ajor r mourya chawl, mahakali opp. Taksheels bldg, 3 new dev road, andheri east branch to courier our parcel at trivandrum on november 4, 2017 it had to reach for some function. They had also committed over email that they will deliver our parcel at the desired date and time, but they failed to do so and till november 6 they themselves had no clue about the status of the parcel. We had to continue the function with the parcel due to which we had to face problems.
The dtdc people are not even bothered to finf the status even now.

I have send 3 e-mail and more than 10 calls to customersupport but no reply till no. Detail will come to know from the three mails. This is to inform you that, on 12/10/2017 i, ms bonti borah sent a parcel from your duliajan counter to manipal, which was delivered on 18/10/2017, which contains dress materials was found damage (Rat eaten). When the recipient complain the postman, he simply ask to complain at manipal dtdc courier office. As the recipient is a student and boarding in a ladies hostel, so, she simply lodge the complain over phone only.in reply of the call, they simply say sorry and did not say anything regarding the compensation of the dress materials. Now being the sender of the packet, i would like to draw your attention and needful action from your end, regarding the damerage and compensation which worth rs. 3000/- (Rupees three thousand) only. This i send on 24
10.2017. Because of no response again i drop a remainder mail on 31.10.2017and on 3.11.2017 i send 2 photos of damaged material and scaned copy of the tracking detail. No responce. Now i an calling them repetadly them on [protected]

Sir/Madam,
I booked a parcel and packed in font of pick up boy to shift Delhi for my new I pad pro Rs, 73, 995.00
with Risk Surcharge Rs, 1, 740.00 as on 30/10/2017 to MODCAMERAS

MODCAMERAS
242, PALIKA BAZAR
CONNAUGHT PLACE, NEW DELHI - 110001
Phone: [protected]

But according to Modcameras missing this new I pad in the box. And he provided some pic and video for un boxing .

Now I want my full claim amount Rs 73, 995.00 plus DTDC charge Rs 1740.00

partha das
[protected]

With respect to the courier with invoice # h77118239 which was booked in vijayawada on 02 nov 2017 and upon tracking of the courier which has been received at gachibowli on the same day itself has not been delivered to the booked address till date. The need for booking the courier is to ensure a quick deliver in order to meet the business requirements which was not met due to poor and pathetic service and i am highly disaapointed with their service.

Hi i sent saree to my friend for her birthday saree was delivered to wrong address first and the product was theft by some one and they have kept another product inside and sent parcel again to my friend address

The saree was changed dtdc is completely responsible for my loss.. The product worth rs 1000

To:
Chinni sumalatha
W/o chinni srinivasarao
Chinni complex
Door no.31-389
Oill mills road.
Addanki. 523201
Prakasam dt a. P
Ph no.[protected], [protected]

Sent from selam elampillai

Track number c77349428

The destination was wrong also cover was opened and again they have put tape on the cover.

Dtdc has to replace the money

We bad.. And unsecured courier.. Stealing customer products

Respected sir,

This is to inform that my courier, dtdc courier consignment number: v40752728, origin: hyderabad (Posted from kondapur), destination: vellore, reached vellore office on 14th october 2017, they didnot even all or text me. Also i wasnt available in the town from 13th october2017-23rd october 2017, so i couldnt enquire also. When i returned and enquired i got to know that the parcel has returned without any notification, i did not receive any message or call. Since the object in the package is very important, i cannot afford to lose it. I need to know the complete details of the shipment (Day by day). Its very important for me. And i need to get the package as soon as possible. I m ready to pay extra for the two way delivery but i need to get it "as soon as possible" without any harm being caused to my package.

Please do something about it or else i will take this case to next level.

Thankyou

Consignment no - k02619532 booked on dated 01.11.2017 at morigaon, assam for delivery at bhagalpur, bihar. Company promised to deliver it on 03.11.2017. Very important document handed over to u on the basis of promise and faith on company. Parcel is still showing in transit and incorrect detail is showing by the direct tracking. Origin office is not responding properly and misleading me. Service of the company is so poor.

My consignment no is d37591315. I was supposed to receive the parcel in sambalpur, odisha and it was parcelled from delhi. Even after 9 days, i have not received my courier and i do not know about its whereabouts. 2 days back, the status showed that it was returned (When i have not received any parcel) and now it shows in transit.
The courier contains very important document. That is why i request you to take strict action and help me retrieve my courier soon. I am attaching the tracking shipment details.

My friend booked courier from mumbai to delivery me at surat.. Consiment no: b65906610. Booked on 21/10/2017. But still 5/11/2017, after 15 days of booking i didn't receive my curiour. And also could not tracking my courier.. When i want to tracking curiour at dtdc website it said "information not available."... I want to my curiour as soon as possible. Plz help me... I also attached booking receipt...