DTDC Courier & Cargo Complaints & Reviews

On 21st an importent document was booked from bangalore to belthagady location under the id #v40243179.
Which was showing out for delivery on 22nd september but it was not delivered to the given address. Instead of that it was marked as address not found.
If the address was not found no one has tried to do call attempt to the given address /number & same was returned back to origin on 25th sept.

The documents...

Above consignment is supposed to be delivered on 22nd september 2017, but still it is not delivered.
Everytime when i call the customer care they are taking down my address & telling it will be delivered. But nothing moving in the right direction.
Then i opened a case with the home branch, they also committed to deliver it on 25th. But still not delivered.

Case no :[protected] opened on 25th against whitefield...

It's sad to say but it's the most # courier service!! I didn't received my parcel and while checking online it's says it's received by me with the name of mine!! After inquiry no one knows where is the parcel!! The main office which is at asram road ahmedabad is the full with the plp with no brains and courtesy ;they won't pick your phone alot ang after picking up they revert u in most indecent ways!!!...

My dad sent edible items on friday 22nd of sept from nagpur to mumbai which i should have got on saturday 23rd. The worker in nagpur told that the parcel can get delayed and can be received on monday 25th sept. It's 28th sept today and i have still not received my order. My dad keeps on calling them and they say it is stuck in vile parle. Being edible items in the parcel it was meant to have reached me maximum on monday 25th sept that too...

I courier one packet on 22 friday and i selected dtdc + service for that i paid extra amount and dtdc deliver my product on[protected]. Dtdc saying select our dtdc + service we will deliver your product with in next 24 hours but they are not follow they procedure. Dtdc services are totally a waste they are charging extra money and they are not providing services. I don't know why they are charging. A sent email to there customer support email...

Sir,
I got a call from your representative on my mobile asking my address on 22/09/17. I asked him the reason.. He informed that he wanted to verify my address as the address written on the parcel is not matching with my actual address.. The only link was my mobile no. I asked him about the address of the sender. He told that it was from latest club. I informed that i did not order for any courier. But in my absence, he delivered...

As i have issues with dtdc bilekahalli services, on 13/12/2016 i had transferred my parcel through dtdc which is not been delivered yet till date (27/09/2017). Its been an year so far and its not been delivered yet, and when i went to the dtdc office to enquire and when i asked that what happend to my parcel, why is not delivered yet, they are arguing with me and saying that now we cant do anything we dont know where your parcel is, they...

The courier containing my very important document is out for delivery from friday 22nd sept 2017 and today is 26th september 2017 still the document has not reached me. This type of service is not acceptable by such a reputed company.
I will never use there service and advise everyone not to use the same.
When called they say they will find and revert and keep hanging up my call whenever i call....

I have ordered one product from online store. They shipped it through the dotzot. Without contacting me they updated the status saying that i am out of station. I was available at my place. I have called the customer care and even local team. No information provided regarding the issue. They made call lot of time but ended up with no idea about the shipment. Awb number[protected]...

My awb no m56417314 has wrongly been delivered to a lady by name farzana as per the drs copy the number given of the receiver on the drs copy is not reachable. The parcel was meant to be delivered flat g/b, hayes hall, hayes road, bangalore - 560 025.
I have been constantly chasing this with your call centre team and the franchise who delivered in richmond town area.
Regret to say it such an unprofessional service. No one values...

I have booked a courier (Track no. Z[protected] on 21/09/2017, from dehradun to patiala. Now it is 26/9/17 almost six days i did not received that courier. That kind of irresponsibility i was not expecting from dtdc. Kindly help in in this regard, people are reaching to the courier companies just because of fast service and you are lacking in this regard....

Sir
Sorry to lodge a complaint against poor quality of services. Consignment which needs to be delivered at lumding 782447 within the stipulated date but after tracking it is viewed that the consignment was hold on guwahati hub for a long duration from 18th september to till date. I couldn't understand why such happened as it is presumed that it is usually delivered within the date. So plz do the needfull action immediately considering...

I have ordered green isle liquid fertilizer-500 ml from amazon and the same was sent through courier: dtdc vide tracking no r27094599. The item was suppose to reach me since the 25.9.2017 but till i have not received it. Can the heads of the courier take up and discipline your agencies please otheriwse i may have no option but to claim for a refund from the courier itself...

Sir, i regret to inform you that i have an order from ebay online shopping whose confirmation ebay order id:[protected]. They despatched my order through dtdc courier in my address which is "abhijit naha, pwd quarter complex, sabroom, south tripura, pin - 799145" and they said it was delivered to you approximately 18th sept to 20th september. But till now courier service will not provide my order. When i was checked my order through dtdc...

I booked a courier on 22.09.2017 at chennai, to be delivered at alwar (Raj.) under plus scheme of the courier company. I was assured that courier would reach alwar on 25.09.2017. Today when i enquired, they told me that it would take another two days. This is one of the worst courier company, i have ever seen. Better prefer ordinary post than dtdc....

I am sending a parcel through dtdc courier lite vide doc. No. K03411542 dt. 19.09.2017 from kolkata to siliguri (Subarna dey, 24, gurusaday dutta road, north bharat nagar, near tufani sangha club, siliguri - 734006) but it is very unfortunate that till today 25.09.2017 the parcel is in transit as confirmed by dtdc kolkata office.in time of booking i was confirmed that it would take 2-3 days maximum to reach the destination. Another thing...

My track id is[protected], a completely new bed with 2 stools nd mattress was couriered from jamshedpur to delhi. The product was broken ridiculously and the broken parts are missing further the product was delivered too late from the estimated delivery time. For which i paid rs 9440.00 kindly look into this and provide some compensation. Below i have added few pictures of the damaged product.. More can’t be added as file size exceeds.....

I have sent a parcel at 13/9/2017. And still the parcel did not reached the destination and the courier company says that it was mistakenly delivered at another state and we will be deliver very soon. It's not dtdc sir. This type of service not expected... Please do what u can but make my parcel to be delivered as soon as u people can and it's very urgent...

The delivery agent has not tried calling me, instead agents bluffing that they have tried reaching me which is not for sure done. I have raised a complaint and after 3 days of raining and my followups they are saying they cannot do anything. When i ask why agents cutting the call. Is this the way you people respond to customers.
The package is hardly some 30 grams.
Minimum they should have called me when they are returning...

We have sent an urgent courier to kolkatta from mumbai. Dtdc has charged rs 350 promising that it will be delivered within 24 hours.

The status is that the letter has not yet been delivered.

After repeated mails and phone calls there is no follow up from them.

Most surprisingly they are taking customer for a ride and charging huge fees of priority service but not giving the services which they...