DTDC Courier & Cargo Complaints & Reviews

My parcel (Order no z[protected] was booked from jodhpur on date 25.08.17 for jaipur. It has not reached to destination (Jaipur). Tracking of shipment showing that parcel was reached jaipur on 26.08.17 at 12 am. Since last two day i am trying to contact to dtdc officials at jaipur but no action has been taken yet. Nobody in dtdc is ready to take responsibility.

Hi,

I sent two parcel from bangalore to odisha on 14th august with consignment no. B46612146 & 16th august with consignment no. B46393731 and the status is still in transit. Both the courier not delivered after 12 days of booking. It's really frustrating and disappointing.

Please help me out it's been already more than 12 days. Initially they said that it will reach in just 4 days but it's already more than 12 days. I tried to call customer care but they are not even bother to answer the call. Please help me out.

Regards,

Pratap padhi
Mob.[protected].

I booked courier with consignment no z12461007 at pushpuk courier kuchaman city (Nagaur) rajasthan on august 10, 2017.. They lost courier... When i contacted with dtdc service person they were not responding properly... The dtdc office person always telling me come after two days.. And misbehaving also... I had visited seven time to dtdc service provider

I booked the courier from noida to ranchi on 22nd august, 2017. After 5 days also there is no clue on where my consignment is. I tried calling every possible number of dtdc but no proper resolution yet. I would definitely say dtdc is the worst courier service in india so far i have used. Never ever go with dtdc in case o[censored]rgent delivery. My consignment no is z33376038.

Hi my self amarjeet singh kapoor
I send the document (Document nois v[protected] from delhi to bombay on dtdc+ for that i paid 275rs, that's not an issue, issue is that i have sent this parcel on 23\08\2017 and it supposed to delivery next day on 25th morning i have to submit the document in bombay russian embassy but for there irresponsible behaviour they have not delivered the packet till 26th due to that i got a great lose that document not submitted in embassy. And when i called dtdc goregaon east office on 24th august in the evening at 7:30 pm and i had a word with mr sandeep bhadwe owner of this office he gave me the excuse that i revived the packet in the afternoon but we don't have delivery boy who can deliver the packet, is this my fault if they don't have delivery boy,,, then also they didn't diliverd the packet till my clint himself gone in dtdc office and collect the packet,, and mr sandeep bhadwe behavior was very bad,,, i got a lose of 50000 due to that what will i do now,, wo will bear this loss i supposed to travel on 28th now i have to travel on 31,,, three days late,,, i request you to do the justice
Thanks
Amarjeet singh kapoor
±[protected]

Case no. Is 07351103 for dtdc c/n no. Z34945264. Item miss routed since 23 aug 17. Dtdc fort mumbai not taking any action either to provide an update on where about of the parcel nor getting it delivered. It's already 72 hrs since the consignment missing and no updates to the customer from dtdc mumbai. Sheer negligence of this level not acceptable. Repeated calls was given to the fort mumbai dtdc operator but he didn't pick up the call once. A complain was lodge with customer care dtdc but no action taken till today. Till today the dtdc authorities have failed to provide any update about my missing consignment.

I booked my shipment (V[protected] on 22 aug 2017, some important docs with dtdc plus to get it delivered from delhi to bangalore next days. Its 3 days now and shipment tracking showing bangalore hub. They closed customer care service for ganesh chaturathi. Pathetic service. Collecting more money in the name of dtdc plus and not delivering in time. I had to submit it to client today. No support. Feeling cheated. Will never use dtdc again.

Hi,
Cherish maternity team had send a order to karnal, haryana, trhu dtdc - b45114118, on 28th june, due to unavailability of receiver package was processed to origin by dtdc,

But the parcel is not reached to its origin-
Cherish life products
729 19th cross 17th main
Boohbcs narayan nagar phase 1
Doddakalasandra bangalore 62

Sender is trying to followup and dtdc guys saying that it has returned to origin.

Please check and inform the status of package.
If delivered to origin (Cherish life products), please share name contact no and sign of person who has received it.

Thanks and regards
Sarita choure
[protected]
Chouresarita. [protected]@gmail.com

Dtdc courier is highly irresponsible and non responsive from the customer experience point of view. My courrier got delivered at sohna road branch 5 days ago but didn't got any notification. The delivery boy and reception refuses to pick up the call or provide a resolution. There is no synergy between the team working on field and off field.

I had to visit 5 times to their warehouse to know my belonging. On being asked upon, the manager at office didn't had a clue on how to track the field guy and the courier.

Hi, i was expecting a courier on 18th aug from dwarka and same has not been received yet. As checked your tracking tool, it's showing as delivered.

My details: abdul sattar
A2, flat 301, iii floor, rafi complex, near jamia nagar police station, abul fazal enclave, jamia nagar, new delhi 110025

Cn # z34860554

Kindly send me the courier asap.

Abdul sattar
[protected]

A parcel (Containing electronic devices) was couriered from gurgaon to radhanpur on dated 16.08.2018, but parcel couldn't received at consigned address so far. Delivery of same parcel is very urgent but now the parcel is out of track.
Such type of service not expected from dtdc, strict action must be taken against the involved staff.

Waiting for the response...

Vijay prasad
[protected]

My consignment no. Is b46945943
My friend couried some document from bangalore to udaipur on 21st august 2017, but when i tracked it, it is held at jaipur hub from 1 day & they are not making any attempt in processing & forwarding the courier & on the other hand when i tried to contact the customer care service of jaipur & bangalore. They are not receiving the call. It always says the coustomer care executives are busy on other network. I have been trying to contact them from past 26 hours but still no response yet..

My consignment no is f10452176.
The durgapur main branch dtdc office representative took the consignment after taking the pin code (741507) but did not deliver it.
The consignment returned.
But i did not get the money reimbursed.
If they do not deliver to that pin code why did they receive my consignment?
And after that if it is not delivered, why they did not reimburse the money?

We had sent DD and xerox certificates via DTDC courier(No: H[protected] to Central Council for Research in Yoga and Naturopathy, new delhi from visakhapatnam, Andhra pradesh on 18-Jul-2017 and it should be delivered by last date of submission 31-Jul-2017.
courier boy reaches to this location after 5pm and they rejected as boy reached after closing hours.
Instead boy delivering the courier on next day, before closing hours, he returned it to Vishakhapatnam and finally it reached me on 21-Aug-2017 after several followups due to incorrect status appearing in tracking website.

We want justice and expecting compensation for this irresponsible and negligency actions from DTDC courier service so that it wont repeat other time to other customers for important deliveries.

I had booked a consignment on 17 Aug 2017 from DTDC, Marol, Andheri to be delivered to Virar west, expected to be delivered on 18 Aug 2017.
To my surprise though Address, landmark, pincode and mobile number all were printed on the packet, the packet traveled to many places when I inquired and tracked its location before being delivered to the destination on 22 Aug 2017.
The consignment traveled from Marol to Kalyan then to Boisar, then to Parel then to Marol and then to Vasai and finally delivered to Virar on 22 Aug 2017.
When inquired the reason for all this chaos, was informed that I might not have written the address properly. See the attached image and inform what is wrong with the address.
DTDC has employed such ###### who can not even read and understand the address and follow the protocol.

This is the worst courier company i had experienced in my six year work life.
These fellow think that we are the delivery boy and ask you to come and collect consignment, even if you go to receive, you will not find single person in office, they enjoy among them self and ask you to come later. Worst courier company, they will bring only and only loss in your life. If anything got delivered by this company think you luckiest person.

Dear sir/madam

I am very much disappointed to your service. I have not get my parcel till date as your online portal shows delivered dated 8/8/2017. Your courier man cnt gave favorable response & avoid my calls. Calling past several days.. Frustrated please do needful.

No single person hear our problem. Already paid online so its tough to to track. Kindly do needful. 1150/- is not a less amount

Tracking no z32740790

I am using the service of dtdc to send and receive my parcels across india. I am not receiving any parcels to my door step when parcel is addressed on my name to my malappuram, kerala address.
In ketala dtdc agent will give a cal and ask us to come n collect from their office. Also recently one parccel i received had missing items.
I request you to please ttake necessary steps against the malappuram, kerala agents to deliver to door step
Thanks

This is in regarding the courier with docket no. V39850265 which had been delivered in broken condition. At the time of submitting the same to the concerned person at gachibowli (Near dlf gate no. 3) branch, hyderabad, it was being informed to the concerned person that package contains breakable item so kindly ensure the safe delivery. And he just inform us for extra 100 rupee's charge (I. E risk surcharge) for a safe delivery and ensured us it will be delivered in the same condition. It was a gift to my friend and this was really not expected from your dtdc. I expect a good response from your side, as such matter cannot be neglected and it is a case of sheer negligence.co-operation will be highly appreciated.

I have sent 1 parcel to rajasthan suratgarh but it did not recived yet while i am tracking it online it is showing that the package is alrready deleverd.
Help me regarding with

Consignment no, is m55531627

Receiver, gulab katre
C/o vrc construction [i] pvt ltd.
Rajsthan rajyavidhut utpadan nigan ltd.
Suratgarh super critical thermal power plant unit 7, 8
Suratgarh - 335804
Mo. [protected], [protected]

Sender, pranay katre,
Nagpur
[protected]