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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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DTDC Courier & Cargo Phone Numbers

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+91 80 2536 5032
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627
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+91 80 2551 4461

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DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 38

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Y
Yangchufu
from Dhanbad, Jharkhand
Jul 16, 2022
Jul 17, 2022
This thread was updated on Jul 17, 2022
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Received broken laptop

Address:Hirapur, Dhanbad 826001

One laptop booked from dhanbad to Gurgaon on 7thJuly222. The material was packed by the DTDC officials and charge paid to them Rs.2580 only
The same has been received on 16thJuly22.
After opening the same it is seen that the screen is broken.
The Consumer no of the same is D23590532.
It is requested to please arrange to replace the screen or the laptop....
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S
SuchitraV
from Mumbai, Maharashtra
Jul 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier is not delivered but showing as delivered in tracking

Z77157324... Courier is showing as delivered in tracking but haven't received the courier yet. No response even after complaining in DTDC.
This is pathetic service provided by DTDC....
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S
Sagar#*
from Siliguri, West Bengal
Jul 15, 2022
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Qr code

Website:Dtdc

Tracking no is Tracking no is Z89927663
And this show that address is incomplete, but address is right
Gopal Sarkar
Baribhasha, siliguri, Madani bazar
West Bengal 735135
Contact buyer: Gopal Sarkar
Phone: [protected] Gopal Sarkar

Please help that this product should be reach this right distinction
And this show that address is incomplete, but address is right....
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P
Priya312434
from Jabalpur, Madhya Pradesh
Jul 15, 2022
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Parcel delivered but I don't received

Address:H.no. 1820 Ambedker ward Kali mandir Mastana chowk Ranjhi Jabalpur Madhya Pradesh

Dtdc tracking details (D[protected] is showing my parcel is delivered but I don't received my parcel. I don't get any call from dtdc and I don't get a confirmation message....
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K
Karan7326
Jul 14, 2022
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Showing no data available

Address:208 near hanman madir, pannch pandav road 208
Website:www.dtdc.in/tracking/tracking_results.asp

R48295441 this my tracking id but it is showing no data available.i don't when my product will come it is very urgent so please help me. near hanman madir, pannch pandav road 208 this is my address....
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S
Sourave Vp
Jul 14, 2022
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Rude behaviour of delivery person

Address:KUNDLI BRANCH (J26) [SONIPAT - NATHUPUR ROAD (JF1190)

My package was undelivered as DTDC delivery boy did not understand the location. His behaviour was so rude he didn't bothered to ask the location. Disconnected call before I could provide some info on location. Then kept phone unreachable. I want my package -Tracking number D46714834....
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Ananthchandrasekar485
Jul 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier not delivered and no response.

Raised a complaint with DTDC for delivery of courier D43784661.
DTDC Complaint number: 3103280.
No action has been taken yet.
Courier was originally supposed to be delivered on 12th June. But no updates from DTDC until now. I spoke to their customer service several times. They always mention that it will be actioned soon, however no response at all until today.
Totally disappointed with their service.
br...
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I sent a parcel containing edibles and coffee to my parents! What my parents received is the box taped with DTDC tape on some places. When they opened it they realised the box had a hole which DTDC was trying to hide and that every product inside has been eaten by rats! Not only that there was 50 sachets of coffee out of which just 20 are left! I’m quite surprised rats like coffee to me it looks like the person taping the box likes coffee...
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This is very consistent problem in our town. The DTDC agent who is supposed to deliver the package to the destination address would call and ask us to come to his place to pick the package instead of delivering it. When confronted about it he boasts to give complaint about it and the company officials can not do anything to him.
On July 13th he again refused to deliver the package to my mother who is 62 years older and after a lengthy...
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P
pervin-memon
from Vasai, Maharashtra
Jul 13, 2022
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DTDC courier online UPI Fraud

Address:Vasai

I would like to bring to you kind attention that I was a victim of online UPI fraud through phone call pretending to be DTDC customer service agent.

I’m a senior citizen residing in vasai. I was following it up my DTDC shipment from Dubai. I made couple of calls to DTDC courier office to inquire about my shipment. I received a call stating that he is a customer service agent from DTDC & our shipment is in Andheri office &...
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J
jeethecuber
Jul 12, 2022
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Delivery is not done, but the status shows 'DELIVERED'

Address:IUCAA Pune, Rose Garden, Meghnad Saha Rd, Ganeshkind, Pune.

I have ordered a product from crazymonk.in and DTDC were the delivery partner. At the day of delivery, the status shows 'DELIVERED' but I have not received the product. I did not receive any calls from the delivery people also....
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L
Laxman1974
Jul 12, 2022
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Courier lost or undelivered

Address:Bangalore

The courier which is supposed to be delivered on 2-Jul is not delivered until now.
I have a feeling that the courier is either lost or got stolen, The initial Basava Nagar branch agent informed the address is not correct but customer care gave an assurane that the courier has right info which is needed to deliver the consignment
Its consecutive 7 day i'm calling customer care without any resolution
The consignment # is...
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B
Bhavesh Thakare
Jul 12, 2022
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Parcel and refund not received from DTDC

My Family sent parcel (containing Diwali sweets and clothes, etc) in last November to Germany through DTDC. (DTDC Tracking id - N[protected] Parcel was sealed by customs at Köln Germany. Its result of DTDC´s service loop holes. We paid Rs 6800 as a shipment charges. I didn´t got my parcel and received penalty invoice from UPS Germany of 214€ (approx. Rs 16000) in February. I am trying to contact them, but as expected they are ignoring...
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A
Amitha Sathish
Jul 10, 2022
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Status showing as courier delivered but not delivered

Courier sent from virajpet, Coorg DTDC Branch to Kundrathur, Chennai has not be delivered.
Received a message yesterday (9/07/22) night at 9:43 pm with the OTP to be shared to the delivery partner on delivery. Did'nt receive a call from the delivery partner.
Upon tracking the courier in the DTDC Site it has been shown to be delivered yesterday at the same time, but it has not been delivered yet.
Kindly look into it....
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ShariqFayaz
from Srinagar, Jammu and Kashmir
Jul 9, 2022
Jul 18, 2022
This thread was updated on Jul 18, 2022
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They aren't delivering my parcel

They haven't delivered my parcel although it has been 10 days since it was dispatched. The status of the package is stuck and not updating. I tried contacting them but they don't get back to you. Worst courier service out there. Tracking ID for the package D14046210...
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M
Maganti Manoj
Jul 8, 2022
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Regarding not delivering my courier

Address:DTDC GURGAON

Worst service

I courier from Andhra Pradesh to gurgaon on 30th june

It reached by 3rd to gurgaon
But today is 8th and still it is not delivered to reciever.

Tracking number H67840785

I will never ever use your service and I'll tell my circle also not to use this worst service...
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C
CHANDRAMOHAN SHETTY
Jul 8, 2022
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Parcel not received

Address:shop no 9 Ganga Plaza, Digha Naka, off Thane Belapur highway, Navimumbai 400708

Your Digha, Navimumbai outlet
Franchise code MF1825
Tracking ID D14559957
never delivers parcel, he calls up customer and asks them to collect parcel from his office, I have faced this situation three times
this time he called up 3 days back at 10 am asking me where is my address, when my clinic is just across the road from his office
I am there since last 25 years, Almost everyone knows me
Till...
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Sasank Krishna
from Amalapuram, Andhra Pradesh
Jul 7, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
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Fake Delivery

Address:Amalapuram

Im complaining about DTDC Amalapuram branch especially. They never deliver goods sent through DTDC. They are forcing recievers to pick the courier from their office. They do fake signatures and update status as delivered. They won’t provide contact number. If we ask for home delivery, they abuse with bad words and behave very rude. I want to proceed legally against them. Because DTDC has no control over their franchisees. There is no proper...
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June 30th was the pick up date from my location. I had sent some packaged food for my dear ones in mumbai. And on July 2, the parcel has reached Mumbai- Sakinaka Apex, but after which there has been no movement of the parcel. It's already July 7th now and no action has been taken inspite of raising complaint twice.

I had availed "Air cargo" service so that the food would reach my destination within 3 days as promised by DTDC...
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T
Tanishq786
from Shajapur, Madhya Pradesh
Jul 7, 2022
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Laptop Lost and Harassment

I have couriered my company's laptop on 2nd June 2022 but it's been more than a month and it's not delivered. The soft data uploaded is also incorrect and DTDC booking desk person is not responding to my complaints. Everytime I visit they say they are looking into this matter and they are doing final investigation. They are doing false promises only. No one is helping me and my career is at stake now. I am not getting any help from anyone....
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