DTDC Courier & Cargo Complaints & Reviews

We at Kripa Enteprises Ludhiana Sherpur Road are not getting our courier and the courier is returned to sender with the reason that our Gate is locked whereas our office is opened all the time from 9 am to 6.30 pm daily on working days.
Many a times our important documents like cheuues etc are returned back and we incur losses due to late receipt of cheques

On asking the same to your office address near us at HP kanda buliding . opp Meera and company Sherpur, Ludhiana, the branch head / representative told our person that due to some personaly grudge the courier is returned intentionally by them after showing that our gate is closed

Kindly look in to the matter and solve it

I have book a Parcel for Faridabad through DTDC courier which Docket no. is T13443903. My booking date was 13th July/2022. I make many calls to deliver my parcel to Faridabad DTDC Team but they have not respond it. Now it's August month start but they are not giving me any information about my Parcel. Please take an action on DTDC courier and help me to find out my parcel.

My DTDC package with tracking number D15365617 is showing (ADDRESS INCOMPLETE OR WRONG-(CIR)). No one from DTDC has contacted me in this regard. All other courier services/ food delivery services are delivering to my address without any issue. I need that package really urgently. This is totally unacceptable.

Two Consignments K56874835 and K56745618 were marked as Delivered but neither me nor my family members have received it.
Raised multiple complaints with DTDC but no response received from their end. Ticket I'd: 3434079 & 3455408.

Hi team

By mistake I have mixed up the pincode number for consignment B11930173
The correct pincode is 342005

COURIER STATUS MARKED AS DELIVERED BUT NOT RECEIVED (Tracking no. Q[protected]

I have raised these issues to the DTDC Customer Support portal, but my queries haven't been resolved yet.

Regards,
Deepak Sharma

Email: [protected]@gmail.com

Mobile: +91-[protected]

I booked a parcel from your agency outlet P R Enterprise located in Koprigaon, Vashi NaviMumbai 400703 on 29/07/2022 under consignment reference D15800050. As per the tracking history the parcel is still lying in your Sakinaka Apex as ready for forwarding to Destination at chennai 600095.
This is deemed as your inefficiency and deficient in service and liable for claiming damages as per rules. Please ensure the delivery of the parcel immediately .

My consignment number is Z89493177, and my package is not delivered, from the last 7 days, it is showing the same status. I called customer care so many times and I raised the complaint 5 days back, complaint number is 3402206 but still, my package is not delivered, I have spent around 200 rupees of my mobile balance on DTDC customer care. you can feel my frustration, as this was my 3rd experience with DTDC. I am regretting, why I chose DTDC.

Hey sir my AWB:D23594919 I’m contacting about my shipment it’s not getting any updates 1 week already passed today is Promised delivery date still I don’t have any update regarding my shipment the last status was received on 27-july. Please help me and revert me.

Dear Sir/Madam,

Recently you have enquired for DTDC consignment D23594919. As the shipment is within its promised delivery TAT please find tracking...

I sent a parcel (B[protected] via DTDC Thanisandra, Bangalore on 2nd July to the pincode 686024, which is in Kerala. Even though the slip has the right pincode, when they entered it in the system they put a wrone one and item is missing now. They have lost it somewhere in Raipur (490024). When my friend enquired, someone has stuck a random address on the parcel and delivered it to someone to save their face.

We have been following up with Mr. Tipesh from DTDC Thansandra, Bangalore for over 3 weeks now and he has zero idea and says it will be done every 5 days. We request this be returned to us at the earliest, which is the same we have been requesting DTDC for a few weeks now.

The product is 2 wedding sarees worth a lakh.

IMG_7005.PNG

On 30th July shipment no. U17965053 booked courier from ETAWAH to bhopal. but after 3 days of booking no data available of my shipment no. i don't know whether they lost my shipment ... pse help to find my courier

I sent a parcel via DTDC Thanisandra, Bangalore on 2nd July to the pincode 686024, which is in Kerala. They have gone and lost it somewhere in Raipur (490024). When my friend enquired, someone has stuck a random address on the parcel and delivered it to someone to save their face.

We have been following up with Mr. Tipesh from DTDC Thansandra, Bangalore for over 3 weeks now and he has zero idea and says it will be done every 5 days.

The product is 2 wedding sarees worth a lakh.

I was schedule to pick up and deliver of my company item but DTDC didn't pick up on time it get delayed my item to be deliver on time so this halt my daily working of office until I received the item.
Tracking Number:F30280539...

My Tracking No. is D35297151. My package was out for delivery, I have not received any call from the delivery person. It is a totally valid address. Please can you recheck, as the delivery person is giving fake updates in the portal, and it is now showing Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR)). It it is not appreciated that a high priority package is wrongfully tagged with incorrect delivery address. This is a recurring problem with DTDC.

I have received my 4-5 parcels at my home address, and this time delivery executive denied for door step delivery. It was not easy for me to walk 3-4 kms by foot as there was no any vehicle available at my home during the day time.
Name of the delivery executive was Sameer, Contact number of delivery executive is [protected]
My DTDC consignment number : V74171701
I contacted the customer care but they submitted a ticket under my name but there is no response. I also have one more parcel need to be delivered soon or later this week. Please help

The courier service giving me a message everyday around 10:30 that, the agent is out of delivery please share smile code. But nobody is there to call me on my given number, and when I go to the blue dart portal to check the status of my courier, there I can see they have written Un-delivered(rescheduled)
Without contacting with me how can they wrote like this. If they attempted to call me, and couldn't reach out to me, then I want the evidence. I have attached the details for your reference.
Worst service.

Regards,
Sanket Saha

Tracking no. T13396346

i have sent an urgent courier by dtdc, but its shows still rerouting, and yet not to delivered.

My courier destination is ladnun (rajasthan) and you shows it in your portal naguar (rajasthan) please also correct it in your portal.

Kindly deliver it as soon as possible because its very very urgent courier.

Dear Sir,

Tracking No- K39372151

My consignment was booked from Kolkatta on 23.07.2022 and reached Raipur on 24.07.2022. But it was not delivered till 29.07.2022 and wrongly update on DTDC tracking website which is mentioned below Date wise ---

1) Date25.07.22 Address incomplete
2) Date27.07.22 Address incomplete
3) Date27.07.22 Receiver refused delivery
4) Date28.07.22 Receiver refused delivery

Finally I had contacted DTDC Raipur branch and collect the consignment on 29.07.2022 at around 7.00PM.

Please do the needful otherwise I am going for legal action because consignment was medicine and may it effects my life.

Image Attached for your kind reference.

Regards,
Amit Kumar Singh
[protected]

Hi Team,

It's been more than 3 weeks and my shipment is yet to be delivered. Below find the sequence of events:

1. My parents submitted my courier to DTDC agent in Patna on 8th July. Courier agents came to our home and collected the items.
2. Although they have to ship it immediately, they shipped the items on 16th of July using DTDC.
3. In between they gave us different wrong tracking ids.
4. The consignment which was shipped on 16th of July was routed with wrong pin code 500076 i.e. correct pincode is 560076.
5. Consignment has been waiting on Hyderabad since 21st of July.
6. I tried calling DTDC agents for same but no action on their ends.
7. As of now I am yet to receive any response from Hyderabad team.

Kindly help in delivery of shipment as my shipment is yet to be delivered and it's been long.

Below find the details:
Tracking ID: D23590767
Receiver's Name: Himanshu Ranjan
Bengaluru, Karnataka 560076
Receiver Pincode: 560076

My parcel with consignment number - C25491620, was shipped on 26th July and still it's not showing any tracking details.
Kindly look into this matter
It's very URGENT