DTDC Courier & Cargo Complaints & Reviews

I cant just imagine such ridiculous behaviour from dtdc side. My grandfather had courierd me airpods and iphone from Hyderabad sr nagar dtdc branch to Bangalore marthalli. When i have received the parcel I felt the parcel was tampered and took an opening video of it. And the airpods wer missing. It was totally tampered from a side. This insident happened yesterday which is 23rd july 22. The parcel was given to dtdc on 21st july 22. I have registered complaint but there is no proper response or actions taken from the sr nagar branch nor the dtdc customer care. On going to dtdc directly to Bangalore branch we got some pictures of before and after it reached Bangalore you can see how tampered it is. And yesterday i was able to see last seen of my airpods as shamsabad Hyderabad which means the parcel was tampered in Hyderabad itself and they reset it. Im attaching a picture of it too. I request dtdc to find my airpods or do the necessary compensation as soon as possible. Dtdc is solely responsible for the loss. The item cost me 24000. I should be getting my airpods or the compensation.

ᵗʰⁱˢ ˢʰⁱᵖᵐᵉⁿᵗ ʷᵃˢ ᵘⁿᵈᵉˡⁱᵛᵉʳᵉᵈ, ʷʰᵉⁿ ⁱ ʷᵉⁿᵗ ᵗᵒ ᵈᵗᵈᶜ ᶜᵒᵘʳⁱᵉʳ ᵒᶠᶠⁱᶜᵉ ᵒⁿ 15ᵗʰ ʲᵘⁿᵉ, ʸᵒᵘʳ ᵃᵍⁿᵉᵗ ᵗᵒˡᵈ ᵐᵉ ᵗᵒ ʸᵒᵘʳ ᵖᵃʳᶜᵉˡ ʷᵃˢ ʳᵉᵗᵘʳⁿᵉᵈ ᵃⁿᵈ ᵗʰᵉⁿ ⁱ ᵍᵒᵗ ᵐᵉˢˢᵃᵍᵉ ᵒⁿ 18ᵗʰ ʲᵘⁿᵉ ᵗʰᵃᵗ ᵐʸ ᵒʳᵈᵉʳ ⁱˢ ᵈᵉˡⁱᵛᵉʳᵉᵈ . ᵗʰⁱˢ ʷᵃˢ ᶠᵃᵏᵉ ᵈᵉˡⁱᵛᵉʳʸ ᵇʸ ʸᵒᵘʳ ᵃᵍᵉⁿᵗ, ⁱ ᵗʳⁱᵉᵈ ᵐᵃⁿʸ ᵗⁱᵐᵉˢ ᵗᵒ ᶜᵒⁿᵗᵃᶜᵗ ʸᵒᵘ ᵇᵘᵗ ⁿᵒᵗ ʳᵉᵃᶜʰᵉᵈ, ⁱ ʷⁱˡˡ ᶠⁱˡᵉ ᵃ ᶜᵃˢᵉ ⁱᶠ ʸᵒᵘ ⁿᵒᵗ ⁱⁿᵛᵉˢᵗⁱᵍᵃᵗᵉ . ⁱ ʷᵃⁿᵗ ʰᵉˡᵖ . ʸᵒᵘʳ ᵃᵍᵉⁿᵗ ᵐᵃᵏᵉˢ ᶠʳᵃᵘᵈ ᵈᵉˡⁱᵛᵉʳʸ . ᵈᵗᵈᶜ ˡᵃᵏʰⁱˢᵃʳᵃⁱ

I haven't received the parcel, but they have sent me the message showing that my package got delivered. I have checked with the website, and it shows the same delivered status. I haven't received any call from the delivery representative. Then how could this be possible? The delivery also involves an OTP system. Then how could it be delivered?

Please consider this issue seriously. It contains original documents and makes this issue gets settled.
AWB no: V64929789

Tracking no is D45833824
And this show that address is incomplete, but address is right.

Abhinav Yadav
13 A Manas Nagar Krishna Nagar Lucknow
Lucknow,
Uttar pradesh
226023

Please help that this product should be reach this right distinition

H29682150 tracking no. Booked on Thursday. Booked from Telangana to Hyderabad still parcel not recieved and no status showing. Sended by Dtdc air.

I was expecting a consignmen in modasa from mumbai via tracking id D44129974, which being sent from Marol branch, mumbai on 19 jul 2022. It has not been delivered yet and in dtdc tracking website, it shows "consignment redirected"., my name, address and phone number was clearly mentioned, which i have a photo with me.

It's an urgent consignment. Tried to contact dtdc mumbai and they shared some phone numbers for modasa himmtanagar offices and none of them are working. I even tried to contact dtdc office in modasa but in vain.
Please reply me as soon as possible

I was expecting a consignmen in modasa from mumbai via tracking id D44129974, which being sent from Marol branch, mumbai on 19 jul 2022. It has not been delivered yet and in dtdc tracking website, it shows "consignment redirected"., my name, address and phone number was clearly mentioned, which i have a photo with me.

It's an urgent consignment. Tried to contact dtdc mumbai and they shared some phone numbers for modasa himmtanagar offices and none of them are working. I even tried to contact dtdc office in modasa but in vain.

My pursal no is M 89932122
Despatch from Mumbai at 12 July
Received Amritsar at 16 July
But Amritsar DTDC office not despatched my pursal at my location
It is big delay
I request to you kind and quick and appropriate actions

I have to recieve a consignment (H[protected]. This was not delivered and no one contacted or tried to deliver the courier. On tracking it., They are sending it back to the sender. Customer care don't hold responsibility to investigate the problem. Waste of money. Horrible horrible service. No one contacts, zero attempts to deliver literally ZERO. All these services should be booked legally and banned

DTDC failed to deliver my package twice. Everytime the item is out for delivery, but the delivery is not completed. EOD I see that the status is updated as Not Delivered Receiver requested delivery on another date. The delivery agent did not even call me once. I receive the delivery code in my number but no call. This is scam.

Tracking no: D72128441

DTDC is refraining from delivering the courier to my address stating that the area of delivery is non-serviceable.
I am amused that they did not have this idea while the courier goods were booked from the originating place.
This is unacceptable and disgraceful that after multiple calls they are not ready to listen and understand.
My courier tracking number is K56732904

I had a courier send from Ernakulam to a place in kottayam(both within kerala) via dtdc. While collecting the package they said the item will be home delivered within 2 days. But now they asked the addressee to go and collect the package from their Kottayam office which is like halfway from the senders address. On raising the issue with customer care after several tries, there is no response from thier side and my package is still not delivered. Thier customer service attended and then cut the calls seeing the phone number which is highly condemnable. I am complaining now as this has happened to me several time through dtdc and they are collecting all the packages saying it will be home delivered and then the addressee has to travel half the sending distance to collect the package. That is not a courier service.

My tracking is K39350702. It is a costly item. They updated the tracking that my product is delivered but no one called me or texted me or came to deliver the product. Now after calling their customer care says it is delivered to family member with name SR(no proper name) with a contact number which on calling says invalid. Where is my parcel i am not getting any idea.. the customer care is so rude. How can they give it to anyone without verifying on the number provided? Without verifying with ne how does they confirm who is my family member or not? Or should they even deliver it to that person? I sense some fraud here. They might not have delivered at all . They are making up stories. Please help me get this product. This is really a very costly one and cant afford to lose this.

I haven't received my courier as it was initiated on 9th July 2022. Today is 21st July but still it's showing in transit. My Consignment number is (H[protected]. This contains exam documents that need to be submitted on time but it's already delayed alot. What kind of service is this by not responding to any calls & mails. Even the complaint raised on dtdc was totally ignored (Ticket number : 3307976). But still you claim yourself as best courier service ! Will surely take an action in consumer court for this awful service.

Tv sent from Kolkata to Bangalore location was delivered damaged with lcd and panel broken

I purchased a product from Amazon (Technolube Motul C2 Chain Lube -400ml and C1 Chain Clean -400ml with Generic Bike Chain Clean Brush ) and DTDC was aopointed to deliver this product. After calling to DTDC customer care they didnt even called me back. Their service is pathetic and unacceptable.My 1200/- rupees is at stake. DTDC not even responding even.

I courrierd a coffee mug along with some more items but eventually the receiver recied it broken ...very careless delivery

Hi,

I booked a consignment for Gujarat vadodara my brother did not receive any consignment but it is showing as delived and received by Mittal we don't know who is mittal this is cheating with us Pls. Help.

My courier is missing since 7th July. Branch manager said that the whole one bag is missing. I want compensation for my courier.
W10932413

My package was shipped to my address via DTDC. They did not deliver it and instead called me to pick it up from their nearby center which was 8 km away from my place. I asked them If you cannot deliver to my address, why did dtdc accept the package in the first place? Other couriers such as dhl blue dart amazon flipkart deliver at door step all the time or they come as close to the delivery place as they can and call the customer to collect it.

I called their customer care and also submitted a ticket on their website. They had promised that I would get a response in 24 hours. No response was ever provided even after 3 days. In the meantime, they returned the product.