DTDC Courier & Cargo Complaints & Reviews

Sub. Undelivered our consignment No. D29970448

Dear Mam/Sir.

We had booked consignment to MSRTC Amravati by following consignment No., but we are informing you that till following consignment no. is not delivered.

Consignment No. D29970448 booked dt. 27.09.2016.

As per our search by L. R. No. / Consignment No. through your online service, Consignment has been delivered as on 05.10.2016 and receiver name is Mr. Nagesh.
But there is no one in the MSRTC Amravati office known by the name Mr. Nagesh.

We are trying to sort out from one & half month ago by your branch Amravati, Maharashtra, Mrs. Sarika Madam[protected] & Mr. Vaibhav Sir ([protected]).
But till we didn't getting any conformation or detail related receipt.

The whole means we are losing here our complete invoice,

Please do the helpful as well as early.

Best regards,
S. A. Palav,
[protected]
Talbros Automotive Components,
Mumbai

Complain against - bimal saha courier & cargo service
A franchisee of dtdc courier

We, saraswati print factory pvt. Ltd. Delivery items through m/s bimal saha courier & cargo service. After delivery, courier service company refused to handover us original pod before bill clearance. 1 week after receiving of payment, they providing us few scan copy pod and rest till remains with them, which is not acceptable.
Hope action will be taken against them and we will get our original pod soon.

Sourav pal
[protected]

Hi team,

a packet was delivered by Mr. Sanjay Bajaj with the ref# D32905390 to Praveen Nasa. Keeping Jean, shirt and wrist watch on 17/02/2017 from delhi region. however when the packet reached the delivery address in gannaur. we found that wrist watch is missing.

This is ridiculous that your own employees are doing such bad activities. the wrist watch's price was 15000. Mr. Bajaj sent the gift to his relative.

If I don't get any revert within 24 working hours I will sue against your company. will raise a complaint in consumer court and city court.

Jatin Grover
[protected]

I have sent a parcel of Mobile Phone through DTDC Shilpa Park, Kondapur on 11th Feb. The parcel got booked on 13 Feb, Till 17 Feb it is showing as in Transit, But after 17 Feb, till now it is showing as 'Received at Facility- Gorakhpur'. but it is not going forward. So I contacted DTDC Shilpa Park, Kondapur but they didn't give me any detail then I contacted DTDC Gorakhpur, They Said they didn't receive any package with that tracking Number. I am providing all the detailed documents.
Receiver's Address,
Ashish Rao
north side of jmss school raghav nagar deoria
deoria 274001
Uttar Pradesh

Sir
Long back i logged a complaint regarding my one parcel but did not got any reply
Then on my own i went to dtdc company in srinagar but according to them they hvnt received that parcel here due to turmoil and according t them that parcel wz sent back to company
But i wz in contact with company and i m in contact with them
they said NO
Even the tracking details doesnt show it wx send back
TRACKING; M36673419
Name;MAHVISH
NO; [protected]

Tracking no 17928389 a product of ebay online shopping on date 4-02-17 i refused this product from my near branch baramulla and the srinagar branch peoples update it as deliverd the product when ever i contact them they didnt help me please ebay will refund me my money when dtdc gonna update that this product this not dleiverd please tell your branch manager to update there this product is not deliverd please help me

My tracking no. is V34298571. My courier was supposed to be delivered on Saturday, 18/2/2017 via dtdc plus. It is still undelivered on 20/2/2017 after many calls asking for the status of my package. I have been calling in the Magarpatta office, PUNE since morning. The delivery guy is extremely rude and unprofessional and used profanity while communicating after continuously trying to contact him. True caller shows his name as ABHIJEET PISE and his contact number is [protected]. I would request you to hire staff that atleast has the ability and the decency to communicate politely. I was charged according to the 'dtdc plus service' but it appears dtdc is not capable of providing such a service. Kindly communicate the current status of my package and deal with your above mentioned staff so you don't lose customers.

Sir,

On 09.02.17 i have sent a consignment to tc 76/456, mulakkampilly house, anayara po, anra-58, trivandrum 29, kerala via tracking number b 39536464 from dtdc courier service, near fish market, belgaum. Through online tracking, i came to know that it was received back to the hub without delivering at the customer premises.

My complaints are as follows

I) dtdc, belgaum, didnt delivered the service at all

Ii) a total time delay of 11 days has happened. Eventhough phone number o[censored]ndersigned was mentioned on the address, no attempt was made from dtdc to inform the customer. Myself was applying for ksfe application form, and a financial implication of rs 10, 000 happened due to that. I want the compensation from the compant
Iii) staff at dtdc, fish market, belgaum mis-behaved today around 7pm, when i went to enquire about the same, citing that address was incomplete. Please note that i have sent the courier from this agency only, but noone while taking the courier has mentioned about the same, they simply took it and gave receipt
Iv) complaint form (Hard copy) was not at all available at the office. They gave the lame excuse that such facility is not available, they were also not willing to accept the written complaint which i gave in paper, and instead told to write in a book, which have no serial wise numbering of complaints

Kindly look into the matter and please do the needful

Sir,

I have sent courier with tracking no.Z09219843 from head branch of DTDC located at Civil Lines Allahabad (U.P.) on 25.01.2017 to Bareilly (U.P.) but the same was never shipped at Bareilly. I have tried contacting Allahabad branch but the attitude of Mr.Dubey is very unsupported and non-cooperating. No one picks the no. provided for the branch and even if it is pick up the staff makes excuses intead of finding/tracking the package.

Of all the big and small courier services available in Allahabad, this has been my worst experience of service. Such a big company with such disgusting service is a real shame.

A 37249619 d nub abad date 18/02/2017 to surat till date not dispatch your db ph nun [protected] till me we are not dispatch courier today, we are dispatch our time.
Couried in side my sales man salary cheque, so please today dispatch.

Regards,

Ravindra mandole
[protected]
Pepsico india holding pvt ltd.
Surat.
C-203 sai ram residency,
Behind nutan row house,
Pal road,
Pal,
Surat.

Hi,
I have been contacting the DTDC Kolathur branch on numerous occassions to track my consignment which i have not received till date.it was booked on 8th February from Coimbatore by seller "Just Grow" and the DTDC tracker shows that it was delivered to some security gaurd named Sampath in the building.On enquiring he has completely denied having received it.So i contacted the DTDC office for the DRS copy but the DRS copy only has the security gaurds name but does not have his signature or his contact number.The contact number mentioned there belongs to me.This clearly confirms the the delivery boy knew our security gaurds name and has forged his details however did not have his contact number so he has written down my number which is already available with them.Hence i need this to ve investigated and my consignment to be tracked and delivered asap as i have already paid for this consignment to the sender.

Way Bill No H58726783
Status Delivered
Nothing is delivered at my address, when contact to the Taratala Kolkata DTDC office they are denying to solve the matter, because status Delivered.
I have CC tv footage Where no DTDC person Showed entering our house,
Please Solve the Matter as soon as Possible .
I want my consignment, because I paid for everything. The company should not deny their responsibility.
Regards
A Das

I have ordered a body maxx home gym set from amazon on 28 Jan 2017 it was suppose to be delivered by 15 Feb 2017. The tracking number is[protected]. Please adivice when it Wii be delivered.
Mail:[protected]@gmail.com
Cintact;:[protected]
I have verified the tracking status and found that the package is last dropped at ludiyana from jalandhar. Thereafter the tracking status is not updated.
I've contacted Amazon customer service they said that have contacted seller after 3 days the got mail from seller saying that due heavy weight the delivery has been delivered.

I am very upset with dtdt service in chapra (Pin 841301). I had sent one important document by cn no k93686010 dated 6/2/17 from agartala. Which was expected to receive on 10/2/17. But the courier service had delivered it on 13/2/17 to some one else. After so much complaint they told that it was a mistake and then they told to receive it from their office on 18/3/17. They told they will not deliver it to my home although it was their mistake that they delivered wrongly. Is this your service and ethics to talk to a senior citizen?. And also my time was wasted. Is this your insured service??

Dear Sir/Madam
I am writing today to complain of the poor service DTDC.
My retailer has already booked and sent my package V35227138 from Bilaspur on 15th February along with all the necessary confirmation. After checking at the local DTDC Munirka office today, they said that it was still at Bilaspur and still pending. It has been already 4 days and the package is still in transit and has still not left Bilaspur. Please kindly resolve this issue.
mob- [protected]/[protected]
Consignment Number: - V35227139

Hi,

I had send my important consigmnet through dtdc on 13/feb/2017 from bangalore to destination gonda (Pin - 271001) but this has not been reached to desired destination and lost in between. Dttc customer care has no information for my connment -
At online it is showing that it has reached to delhi on 14th and from delhi it has not reached to gorakhpur (Dttc sent) yet and lost.

When i talked to dtdtc customer care they are not updating the status frompast 3 days.

It has already breeched the sla of deleviering.

I want dttc to pay panelty for this.

It is being worth experience with DTDC courier service. For the consignment no. V35083894 tracking status shows as delivered, but its not deliver to mentioned address.

Before courier, i ask DTDC guy will you deliver to my address he said yes we have service in your area. Once the package arrived to my mentioned address district, i received call from DTDC guy and they are saying we don't deliver to your mentioned address. i don't understand if you don;'t delivery then why you accept the package for delivery. Since it is being urgent to deliver that package, i ask if you can post this package to mentioned address and share me the speed post tracking id. i continuously follow up with DTDC, guy to get speed post tracking number, but all the time they have made excuses since this is continuously happening from last 5 days. Above on all that consignment status they have updated delivered without receiver name, fake mobile number.

Since i courier on 11 Feb 17 and today is 18 Feb 17, yet courier is not received and status updated as delivered,

I had sent mail via DTDC courier, normal delivery for Rs 120.00 on 16th Feb afternoon. Interestingly, the DTDC online tracking portal mentions that the consignment reached Mumbai to recipient on 17th Feb. However, the online portal mentions that "RECEIVER NOT AVAILABLE" and is dated yesterday Feb 17, 2017. But, I am told that recipient was indeed present. In fact, all courier packages and letters are received by that family all day - every day.

However, I need to report for the following reason !
I think this is incorrect updates on DTDC online tracking site because this is the second instance in a row it is happening to me. Happened with DTDC for delivery a few months earlier too - but to different destination in Mumbai.

Hello All,
My Name is Manoj Sharma & I am from Jaipur, Rajasthan.

In 2016 I took franchise in which I invested 15 lakhs as security deposit and I was supposed to get return in 2 years.
After this I took franchise on 20th jan 2016 and office gave me Agreement and asked me to open one office, after office got opened company provided me number of staffs who were suppose to develop franchisee for them under my supervision, For this I started getting 5-6 lakhs per month profit amount as an income.
This process continued for 13 months and after all sudden company shut down the operation and employee stopped working too. Whenever I visit the Head Office complaining about the issue every time they answer its closed due to some issues & will get started within few days .
From back 3 months I am paying my offices rent with no return and I am getting no response from the company. I am in loss now. And whichever courier companies avail in the market are being operated from same origin, parcels are delivered from the same vehicle and they transfer parcel through same
co-loader either its roadways or Airways.
With all these information’s I would like to inform all the readers that not to get trapped by these kind of companies .I am not disclosing detail information ‘s about company as am scared of losing my investment amount doing so.
They can also file case to me for this.
They all are frauds, they took money in the sake of giving franchisee. BE AWARE

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Manoj sharam
Jaipur
[protected]

Dear Sir,
I have still not received the parcel having consignment number Z1551189..it was booked on 8th Feb in delhi and it shows received on 10th Feb in Ahmedabad..today is 17th Feb..yet the parcel has not been delivered at my home..since 7 days it's lying in the courier office..no status has been updated on tracking site after 10th feb..please look into this..this kind of service not expected.
Thanks