DTDC Courier & Cargo Complaints & Reviews

1. status of consignment showing as "in transit", but:
A. no details in tracking history as to where exactly the parcel is
B. sms tracker not working, twice sms sent, but no reply
C. customer care number[protected] calls go unattended
D. even tried a bangalore number[protected] nobody picked up
E. e-tracker sent, however no response

Pathetic service of dtdc...

Dear sir
I booked some stuff at DTDC Gill colony saharanpur on 6th September 2016 to NIFT Kangra Himachal Pradesh.When I called them to confirm, they said it is at Pathankot.I told them to make it clear but they didn't. Then I arranged Pathankot number and talked to them they said we don't have any parcel from saharanpur. Again I went to saharanpur office n registered my complaint but It is not delivered yet.
When I asked them,...

I have sent one consignment number:V31601864 to Bankura, west Bengal, 722102 on 4th oct 2016 but still its not yet delivered.When I checked with the customer care I got the msg that they are checking with DTDC service on 12th oct 2016.but even now I am not able to track my item, its showing its delivered to ANAND.Dont know what is happening.Can you guys please help me out, otherwise I have to go to consumer forum.

Thanksbr...

This is regarding my parcel which i sent from Delhi to hyderabad on[protected]consignment no - D[protected].
It was a 13kg parcel (Rs 910) which included personal stuff such as books, wall hanging, shoes etc. From that lot of stuff such as shoes and wall hanging is missing and there is no reply or step taken for this behavior from DTDC courier company.
Please do the needful, try to get my stuff back if possible or raise a request...

I sent a courier from New Delhi to Gorakhpur on 20th September. Courier no is Z03351861. The courier was handed over to a DTDC employee who comes to my office in Okhla everyday. It contained a watch but I forgot to mention that to the man. I was not aware that I need insurance to send such products (admittingly some mistakes on my part). But I was handed over the receipt next day and when I tracked the courier it said, the courier contained...

I had booked a consignment with DTDC from your office in Police Bazaar, Shillong on 04 October 2016, to be delivered to my daughter, Arundhati Mitra, at VIT Vellore (TN). Due to the urgency I had booked the consignment as URGENT, and paid Rs 350/- for the same. Even though I was assured that the consignment would be delivered within three days, the same has still not been delivered.
To make matters worse I have lost the original receipt...

1. I am a serving Army Officer stationed at Bangalore. My mother, Mrs Purnima Rao booked TWO BOXES in Cartons (Total Weight 16 kgs) with DTDC on 04 October 2016 vide Consignment number D[protected] to be delivered from New Delhi to Bangalore.
2. DTDC has delivered only ONE BOX and taken signature on the receipt, saying that the other box would be delivered shortly.
3. However, on repeated enquiries, they are unable to trace...

From Sudarshan Silks, Bangalore the parcel is booked to B.R. Sathyanarayana, Sai Vishram No. 144 C1, Kirloskar Road, Bommasandras Industrial Area, Hebbagodi, Bangalore 560 099 on[protected]. Docket No. B36819270.Complaint over phone was lodged: case No 03530870 at 10. 15 AM today Till now i.e.,[protected].45 PM, the parcel is not received. Once it was told that the parcel is not traced & require more time to trace & inform. After some time...

My cousin had send me a Note 2 mobile phone(Screen Broken) with AWB # Z87232305 .The courier originated from Ghaziabad and was supposed to reach Hyderabad. After I received courier I opened it and found that the mobile phone is missing . I was not having any doubt(as DTDC is a big name) so I did not opened it in presence of courier guy.
Related to this I have repeatedly called DTDC guys but they have not replied back. The problem is...

DTDC courier services accept parcels/courier at the source from different online vendors who charge delivery fee and then fail to deliver them at my address in Sarjapura saying they do not service at my area.This is happening multiple times now (4 or 5 times) due to which I do not either receive the couriers or I have to travel 1 or 2 hours to their office to collect the courier/parcel.They should either not accept the courier in which case...

Dtdc accepted a courier from Bangalore for Kolkata only after they committed to my friend that it would be delivered by Saturday 8th October. As per the online tracker it arrived at the Lake View branch in Kolkata on Friday Oct 7th at 1055 am. However despite repeated calls and requests that I would personally pick it up from the branch they did not listen. An employee named Anjan whose mobile number I have promised that he would deliver...

I don't know there these dtdc has some internal tie-up with snap deal not to deliver the return item or what???
I have returned the item in month of july and still it has not delivered also no one is there to listen or solve the issue... The worst courier services i have ever seen

. Consignment no : z93835104 rto

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Case# 03136606...

I had sent a courier (Using dtdc) from kalimpong on[protected] and i was told that it will get delivered by[protected] to mumbai. On constant tracking, i found my courier was dispatched on the 6-10-16 and till now its been lying in siliguri. The purpose behind my sending the same will no more be effective to serve my purpose as it has already been so much delayed. Please help with this kind o[censored]nsatisfactory service.
Tracking-k90148573...

I am complaining about DTDC, because i returned a product to myntra office(insta kart kolkata, on 28th of sep, 16, the last update is showing me 29th, sep and the product is not still deliver, i was told the courier company but they didn't respond me, durgapur to kolkata just a little distance, , but why it delayed? My consig. No is-K88734939. Product amount rs-3600. Please help me to solve my problem asap....

I had ordered a product from ebay the seller has shipped the item.and when i see the tracking details it has been showing that it is delivered.I lives in Delhi and the shipment is delivered to Lucknow.I has not got my product.they are not responding either.they had sent my shipment to Lucknow but i lives in delhi.

they are not picking the phones and not giving my mail answer.they are doing fraud with the customers.i will file...

I have sent a parcel of 8.7 kilo but it was delivered only 6.8 kilo with 3 sharee and 1 dress material of rs.5000/- missing. After calling all the dtdc from gujrat to kolkata i found exact location of this damage. I want an investigation of this and I also want my things back or else I have to visit the higher authority. I want a justice of this damage as soon as possible. I also have the necessary proof....

I had booked my order bearing docket no.- D30555102 from DTDC to transfer my 6 boxes personal luggages to be trasnferred from Titilagarh, odish(pin code-767033) to Pune, maharasthra (pin code-411028) on 21st sept. But it took almost 15 days to deliver to Pune. In between I faced lot of issues summarized below:-

1. Tried calling there customer service numbers [protected](mumbai), [protected], [protected](pune) and some personal...

Dear Sir/Madam

We have booked an express courier on 7/10/16, and branch dealer have charged 230 Rs. For an express delivery, still we don't yet received courier, and branch dealer have also provide us consignment booking receipt from Kalyan (W) branch, dealer contact No. [protected]
We are trying from last 4-5 hours for enquiry, but the branch dealer is not responding us, not receiving our phone calls, we have also try...

Dear sir/madam;

With due respect i would like to bring into your notice that some of the businessman in our country running the business by means of "crooked" way (Dtdc courier & cargo is one of them). Wherein in our company's act (Though it is revised recently) does not actually framed the law for the cancellation of business license or remove the name of the corrupt company from the registrar of companies for malpractice...

Hai iam dinu krishnan from trivandrum, attingal. Ihad orderd a parcel from ebay airway bill number m41590060, w which is send through dtdc courier attingal, but they called me i have to pick the parcel from the courier office because my address is in out off service area which is just 3km from dtdc courier office, i told them that i am out of station and to redirect to my office address then they said that they couldn't do that, because that...