Submit a Complaint
Claimed

DTDC Courier & Cargo Complaints & Reviews

www.dtdc.com
1
Updated: Dec 3, 2025
Complaints 11691
Resolved
1320
Unresolved
10371
So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
DTDC Courier & Cargo

DTDC Courier & Cargo reviews & complaints page 418

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
northern seafarer
from Noida, Uttar Pradesh
Nov 7, 2016
Report
Copy

Address: Agra, Uttar Pradesh, 283105

We are truly disappointed. It was an imp document, last week of Oct it had been courier to Kunnur. On receipt they written kanpur rather than kunnur. when i tracked last status it was showing of 1st nov its at banglore hub, n then to till now couldnt get the status of the document, where it is. it was treuly an imp document misplaced because of DTDC.

Kindly Do needful ASAP. Want my document back or to get delivered to right person.

Details Are given below.
Name : Surendran P.
Tracking Number: F09841434.
persons contact number: [protected]

Regards,

NORTHERN MARITIME TRAINING COLLEGE
Vill-Anguthi (Near R.B.S. College) Bichpuri,
Bharatpur Road, Agra, Uttar Pradesh (INDIA)
Tel:[protected]
Email : [protected]@northernmaritime.org
Web : northernmaritime.org
+1 photos
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Nov 07, 2016
Updated by northern seafarer We are truly disappointed. It was an imp document, last week of Oct it had been courier to Kunnur. On receipt they written kanpur rather than kunnur. when i tracked last status it was showing of 1st nov its at banglore hub, n then to till now couldnt get the status of the document, where it is. it was treuly an imp document misplaced because of DTDC.

Kindly Do needful ASAP. Want my document back or to get delivered to right person.

Details Are given below.
Name : Surendran P.
Tracking Number: F09841434.
persons contact number: [protected]

Regards,

NORTHERN MARITIME TRAINING COLLEGE
Vill-Anguthi (Near R.B.S. College) Bichpuri,
Bharatpur Road, Agra, Uttar Pradesh (INDIA)
Tel:[protected]
Email : [protected]@northernmaritime.org
Web : northernmaritime.org
View replies
I have given my courier on 26th of october and my courier has not been delivered upto now and today is 2nd november...From bangalore to Gurgoan it is taking these many days...If I want to send to USA it may take one month I think so...I dont prefer this DTDC Courier service in my future...
Reply
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shitangshu Gupta
    from Kolkata, West Bengal
    Nov 7, 2016
    Report
    Copy

    Company is unable to provide proof of delivery

    Address: Mumbai City, Maharashtra, 400063
    Website: www.dtdc.in

    Company is unable to provide proof of delivery. Courier was sent 2 months back.i have been following up with them for more than 1 month now. But no response from the company. The consignee is saying that they have not received the courier. I am so helpless i do not know what to do. Case no. #03595621 is my complaint id. Even though the website is showing that the item has been delivered but it has not. That is why they are unable to provide...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    A
    Aarti Kharbas
    from Pune, Maharashtra
    Nov 6, 2016
    Report
    Copy

    Address: 411026
    Website: dtdc courier and cargo

    This is the worst courier service I have ever seen. I have opted for DTDC Plus service because o[censored]rgency of the courier to be delivered. on 02/11/2016 consignment number (V[protected] I had gone to the bhosari office near landewadi. the staff has informed me that if i opt for dtdc plus the shipment will be delivered in two days that is on 04/11/2016. Today is 06/11/2016 and still the courier hasn't been delivered. when i called their office staff has given me the wrong information that the courier is at wagodia ring road my friend who was suppose to receive the courier has gone to wagodia ring road's office and they said that they have not received any courier. The head of bhosari office when i contacted he was not concern about the parcel being undelivered he mentioned that i m in goa and let me enjoy my leaves. such a cooperation this dtdc guys give.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    View replies
    My self ankit singh I have curier my mobile at UP its got damaged in transit i have mailed on [protected]@fr.dtdc.com on 25th octo 2016..still not get any revert..need urgent reply.my consignment number is v33442462.product aple iphone 5s of value 22000..date of courier 21st oct 2016
    Reply
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      karthik617
      from Chennai, Tamil Nadu
      Nov 5, 2016
      Report
      Copy

      Address: Chennai, Tamil Nadu, 600063

      I would like to register a compliant reg the delivery of the parcel which I have couriered through DTDC. The status of my consignment # C70284178 shows that the parcel is not delivered due to Wrong/Incorrect address. I have provided the correct address and also a valid mobile number. The recipient did not even receive a phone call. If they feel that the address is not correct then they should have called to the provided number and verified the same. I want the parcel to be delivered at the earliest. POOR SERVICE!!
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      View replies
      I have sent a courier through Dtdc lite from Hyderabad to Bangalore. It has been more than a week, but it didn't reach the destination yet. The customer care number that they give is of no use.
      Reply
      Our courier no. is Z03899397 couriered on 28.10.2016 and still not received .
      Reply
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Aadya Singh
        from Mumbai, Maharashtra
        Nov 5, 2016
        Report
        Copy

        Address: 831001
        Website: DTDC

        I have received a courier that has been damaged very badly [LED SAMSUNG TV] . Very upset to see my TV broken . I am shocked to see this kind of service. This was not a satisfied delivery. That TV cost Rs.30, 000, all my money is wasted. Rs.1, 500 was paid to courier office for a safe delivery. I want all my money back, anyhow or i will charge an FIR as soon as possible.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Nov 05, 2016
        Updated by Aadya Singh         DTDC are cheaters, never believe them. They will loot you.
        View replies
        Consignment no.H 48288652/31.10.16 booked at Hyderabad and
        the grounds we are not known for non delivery in time. Please give us.
        Reply
        Consignment no. Z02127645 was booked on DTDC courier on 12.10.16, but still the courier has not been delivered. Sent several mails to '[protected]@dtdc.com', but got no response from them.
        Reply
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          Honda Access
          from Neyyattinkara, Kerala
          Nov 5, 2016
          Report
          Copy

          Address: Ernakulam, Kerala, 682025

          Myself Sreedut from Vision Honda ( Honda Car Dealer) Accessories department.
          2 days[protected] back our consignment is send to our Pathanamthitta Sales through DTDC Courier . Till the date part is not reached at pathanamthitta. So today morning[protected] i just make a call to DTDC Cochin mobile number, ([protected]) and a lady attend my call. When start the conversation, she switched off her mobile number and so many times i will try to contact to that number. But cant attend my call . I want to know tracking number.
          This is really bad and unprofessional attitude.
          This is a service industry, not a charitable organisation . So kindly behave through proper channel
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sv aksp
            from Trivandrum, Kerala
            Nov 5, 2016
            Report
            Copy

            Address: Thiruvananthapuram, Kerala, 695032
            Website: www.dtdccouriertracking.in

            This order reached the destination (TRIVANDRUM ) on 20th OCT 2016, and even after 2 weeks I am still waiting to get this delivery at home. On 3rd, NOV 2016 your website tracker mentioned 'Delivered' !!!

            Is this some kind of joke ?
            Whom did you deliver this package ?
            What's actually happening in your courier office ?

            Pathetic would be way less to describe your service, better name it Horrific. If you can't provide assured service to the customer, you shouldn't accept the obligation to do so.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              daya shanker srivastava
              from Noida, Uttar Pradesh
              Nov 4, 2016
              Report
              Copy

              Address: Jaipur, Rajasthan, 302017
              Website: dtdc

              I am book a docket (ta bill supporting )my monthly expense. docket book by dtdc authoriesd agent mr. pankaj malviya nagar sector-1 jaipur, [protected]/

              my docket no-z02547119.

              agent said i am not responsible who is responsible.my big financial loos

              beacuse ta bill supporting not deliver.without supporting bill my expense not clear.
              thanks
              from
              daya shanker

              dt[protected]

              [protected]
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Nov 05, 2016
              Updated by daya shanker srivastava               My self daya shanker send to my monthly expense bill to delhidt[protected] to your authorized agent my pankaj([protected]).through dtdc courier.till date docket not deliver at MY H.O. DELHI. I am still waiting . but dtdc agent tolerate.

              please deliver my docket, help me.

              kindly take a necessary action.i have fallow many times to dtdc and your agent.

              my docket no-Z02547119.
              FROM

              DAYA SHANKER

              [protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sumit kainth
                from Mumbai, Maharashtra
                Nov 4, 2016
                Report
                Copy

                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                Website: dtdc.in

                Dear Team
                i have sent a courier through the DTDC services on 6th October
                which is still not delivered once i checked the information with the consignment no it says reciver is shifted which is not possible i am in touch with the person
                & moreover its still not back at origin, kindly give me an right update its been almost 4 weeks i have sent this letter from noida sector 127 to sector 5 noida only

                Z04848251

                regards

                sumit Kainth
                [protected]
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  mehra arun
                  from Mumbai, Maharashtra
                  Nov 4, 2016
                  Report
                  Copy

                  Address: Mumbai City, Maharashtra, 400001
                  Website: DTDC Courier

                  Tracking number D29811085 dated 13th july 2016

                  A parcel was booked from Bhiwandi pin no 421302 to rajkot pin no 360110 on 13th July 2016 - receiving party Suzlon ltd - Mr Amit - [protected]

                  value of parcel 2, 72, 700.00

                  we are informed now that DTDC does not have a service in that area hence parcel could not be delivered

                  then why did DTDC in the first place take the booking from us .

                  we have been following with DTDC for last 4 months to return back our parcel

                  no one in DTDC knows where the parcel is . We have visited several of DTDC branches in bhiwandi, thane, kalva, panvel, diva

                  kindly help us get our parcel back..

                  arun mehra contact number[protected] // [protected]
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    dheeraj831
                    Nov 4, 2016
                    Report
                    Copy

                    Address: Bangalore, Karnataka, 560068
                    Website: www.DTDC.com

                    Http://dtdc.com/tracking/A35833237

                    This is tracking site for my courier. This courier is from Surat and already returned once for not delivering at destination. The courier company claims to have come for delivery. These guys never came.

                    Now again we have tried but again these guys havent yet come. No customer support, they never pickup calls.

                    They have my number but i am affraid they will not bother to call.

                    Please Deliver the shipments, it is imp. I promise I wont use your service or bother you again.
                    +1 photos
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      shrikant Dasari
                      from Gurgaon, Haryana
                      Nov 4, 2016
                      Report
                      Copy

                      Address: Thane, Maharashtra, 421503
                      Website: www.dtdc.in

                      I did a courier on 20 Oct from Navi Mumbai to thane(it's an intercity courier) but even after 15 days it's not been delivered and status is showing my parcel is in Srinagar city(Jammu and Kashmir State)
                      I complaint many time but nothing has been done till date, I tried corporate office number but both numbers are unanswered.
                      I have never seen such an irresponsible response from a courier company like DTDC
                      Please help me to know how to approach right person for a complaint
                      Tracking no M42834729
                      website:www.dtdc.in
                      +1 photos
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      View replies
                      Goto police station and file a case on this rascals... And try to file case through court with the help of lawyer
                      Reply
                      Very nice post, I just stumbled upon your blog and wished to say that I have really enjoyed browsing your blog posts. In any case I’ll be subscribing to your rss feed and I hope you write again soon!
                      http://www.professionalcouriertrackingstatus.com
                      Reply
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        abhineetd20
                        from Chennai, Tamil Nadu
                        Nov 3, 2016
                        Report
                        Copy

                        Address: Khordha, Odisha, 751024
                        Website: www.dtdc.in

                        I have sent a courier from patia, bhubaneswar to bangalore-560066 having consignment number - k89360355 on 25th october 2016 and it promised me to deliver within 3-4 days but till today, 3rd november 2016, it has not been delivered. firstly, it was to reach bangalore, but it reached panjim, goa on 29th october 2016. then i called several times to them, then it was shipped from there, but it is yet to be delivered. kindly take proper action.
                        +1 photos
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          ashish78997
                          from Chennai, Tamil Nadu
                          Nov 3, 2016
                          Report
                          Copy

                          Address: Gurgaon, Haryana, 122001
                          Website: dtdc.in

                          I have booked 1 pkt for courier to noida from gurgaon (Sector 31- dtdc branch) with docket no - z94452880, which is having commercial/ confidential documents of my company.
                          Losted by dtdc courier service.

                          I have follow many times to dtdc but no response for my packet.

                          Called many times to dtdc customer care - not picking/ not response from my call or complaints.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rajesh Raghuvanshi
                            from New Delhi, Delhi
                            Nov 3, 2016
                            Report
                            Copy

                            Address: New Delhi, Delhi, 110017
                            Website: www.allpointsolution.com

                            Hi,

                            I have sent 1 courier dated 24th Oct to your Saket, New delhi Branch mobile no [protected]. they have given my packet on 26th Oct to there Gurgaon counter part and there mobile no is [protected]. after asking why he has not deliver my courier till 2nd November he replied our office is closed from 26th Oct to 1 November for Closing, i dont know when closing shift from March to November ? in 2nd line he told me they have found that building in which i have send 1 packet 1 month back and that building is 10 year old. then i have asked if your office was closed from 25th Oct to 1st November then why you have taken my packet for delivery ? he told me why you have given packet to us ? if this is the response from DTDC Gugraon Franchisee then god save your comany.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              gunturu
                              from Visakhapatnam, Andhra Pradesh
                              Nov 3, 2016
                              Report
                              Copy

                              Address: 530011
                              Website: www.dtdc.in

                              I have sent a letter from Visakhapatnam to Chennai on 22/10.2016 and the same reached Guindy office of DTDC on 24/10.2016. The article has not been delivered on any intimation made regarding the same though cell numbers of both the sender and receiver is given. I have lodged a complaint by mail with customer support team on 31/10/2016 and by phone with the local office of DTDC.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Ronda
                                from Mumbai, Maharashtra
                                Nov 2, 2016
                                Report
                                Copy

                                Address: Kamrup Metropolitan, Assam, 781024
                                Website: DTDC Courier Service

                                Sir,
                                I had sent a parcel of valuable clothes from guwahati (Assam) to bongaigaon (Assam) through dtdc courier service on 26th oct/2016 vide receipt no k91977555. But, the said parcel has not been received by consignee smt. Aivee lata singha of bongaigaon, till today i. E. 2nd nov/16. As per the information given by the dtdc courier, guwahati the parcel was received in the counter of dtdc courier, bongaigaon on 26th oct/2016 and it was delivered to consignee on the same day. But, the consignee has reported me that she has not received the parcel.
                                Therefore, you are requested kindly to give necessary instruction to dtdc courier, bongaigaon to enquiry the matter. If it is lost then refund the value of parcel materials worth rs.10, 000/- nor return the parcel.
                                Smt. Ankita mahanta
                                W/o mr. Ranjit mahanta,
                                House no-31, mandir path,
                                Gitanagar, guwahati-781024
                                Mobile no-[protected] /
                                [protected]
                                +1 photos
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                View replies
                                More then 2 day, Since Out for Delivery. Still not delivery.
                                My Booking DTDC courier AWB/ Consignment Number is "K89432396"

                                Not delivered - Comment #2590346 - Image #0
                                Reply
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  preeti12jain
                                  from Mayakonda, Karnataka
                                  Nov 2, 2016
                                  Report
                                  Copy

                                  Address: Bangalore, Karnataka, 560018
                                  Website: www.dtdc.in

                                  This package was booked on 26th October to be sent to Bangalore to my friend as a diwali gift. But till now it has not been delivered. The standard delivery duration is 2days as assured by the dtdc representative but till now I'm seeing last update as 30 October in the tracking details...no one picks the call for head office which surprisingly is in Bangalore... They are notbresponding properly and now I fear that they might have lost it.Be professional DTDC and answer our queries and reapond to our calls and own up your responsibility..
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    shravan0mvss
                                    from Gulbarga, Karnataka
                                    Nov 2, 2016
                                    Report
                                    Copy

                                    Address: Mysore, Karnataka, 570017

                                    I couriered a package on 26/10 with express service which promised delivery on 28/10. It's been 2/11 and the delivery is still not attmepted. The package has reached the final destination office as per tracking. We have been trying to contact the local office and no one is responding or confirming the delivery.
                                    Tracking Number - B37738909.
                                    The local people are playing, one says false statements like we tried and no one was there. But people were home all the time and there was no call given. Not once.
                                    One more guy says it isn't attempted yet.

                                    If this issue isn't resolved by tomorrow, I ll take it up the next level.
                                    For god's sake, do you people know the meaning of express and timely delivery!!!
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      Johnson07
                                      from Bengaluru, Karnataka
                                      Nov 2, 2016
                                      Report
                                      Copy

                                      Address: 560064

                                      Misrouted my courier given for Allahabad but went to Jhansi branch dispatched on 25 October 2016 & till 2 November 2016 not reached at Allahabad . Personally got so much trouble my younger brother came from Kolkata & due to not getting keys which i had couriered for him he stands for 5-6 hours to make duplicate keys & also suffered a lot due to DTDC courier mist outing . I want apologise letter & what loss I bearded of rs 2000 that also I want as claim .POD no : B36459955
                                      +1 photos
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Shree Nandan Courier Service
                                        1
                                        (180)
                                        India Post
                                        1
                                        (9064)
                                        Maruti Air Couriers & Cargo
                                        2.2
                                        (23)