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DTDC Courier & Cargo Complaints & Reviews

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Last updated May 6, 2024
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DTDC Courier & Cargo reviews & complaints page 429

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A
Anand Ambati
from Chennai, Tamil Nadu
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Delivered to wrong address

Address:560068

Hello Sir/Madam,


I am supposed to receive a courier from Hyderabad which was sent on 03/08/16 to Bangalore communication address.I have checked with the courier office in Hyderabad and they have confirmed to me that parcel has been delivered on 10/08/16.

In the past also I had this issue where in bommanahalli courier executive has delivered it to the wrong address and after my complaining the parcel...
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A
A P Sharma
from Mumbai, Maharashtra
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Courier not delivered

Address:440022
Website:www.dtdc.in

I have sent a courier through dtdc on 2nd aug'16 from nagpur to tilda (raipur), consignment no. d29324736. it has not been delivered till date & no one at dtdc knows where it is. even, if there is any confusion regarding the address they should have called the customer but neither they are calling the customer nor able to answer the queries of customer. the customer care executive first said they don't have office at tilda but later when...
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J
jibala007
from Mancheral, Telangana
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Undelivered

Address:221007

Such a worst company, more than 20 days went still shipment not delievered. It is showing mis route
The address is clearly provided with mobile number. I don't know what job they r doing. No one contacted in mobile no response no reply to mails. Fit for nothing dtdc courier is a waste.
Dtdc tracking z93660663
Pls help me sir / madam
Help me to get my shipment, they should be responsible to customers. They...
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K
Koushik1976
from Mohali, Punjab
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Poor service

Address:152001

Sir, on 5th aug 16 i had sent one envelop containing two rakhis and rs. 2000 in another envelop inside it. My consignment no. Is z96398281. It was booked from ferozepur cantt. Sadar bazar, punjab branch. The recepient got the inside envelop in torned condition having no money inside it, but two rakhi was there. During the time of booking i had told the agency person that i was sending rakhi but i had not disclosed about money. I know it was...
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A
anupriya1@
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My dtdc parcel not delivered yet

Address:605006
Website:DTDC

I hv done parcel on 3 august 2016 from pondicherry

And parcel reached in varanasi on 6 august 2016...
And steel parcel is showing in varanasi hub during tracking
My parcel is not delivered yet
And no one is picking my phone calls in varanasi
Not its 11 of august steel... My parcel is in varanasi hub
What is this
Plz check my parcel where is it
And no one phone number of dtdc...
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A
abhishek085
from Hyderabad, Telangana
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Parcel not delivered

Address:486003
Website:www.dtdc.in

Hi,

I want to register a complaint against dtdc courier service. On 2nd august 2016 i have booked a courier from hyderabad to rewa. Since then i'm tracking my courier but till now it is not delivered. On checking dtdc website they are showing update till 5 august 2016 that it has been reached jabalpur but after that there is no update on dtdc website. How long it will take to deliver one courier. Such a pathetic courier service....
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H
habeebumer
from Chennai, Tamil Nadu
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Product didn't delivered

Address:683108
Website:DTDC mail

Im habeeb booked an item through ebay. On booking time they asked my pincode and shows shipping available.
After few days i received a call from dtdc to collect the item from their franchisee and they will not ptovide door delivery. I am complaining around 20 times top to bottom of dtdc by mailing and by phone, still the complaint open.
The dtdc staf[censored]sing abusive language and didn't respond mail.
Very poor and bad...
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N
Niharikakuks
from Sirsa, Haryana
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Not giving bill

Address:560047
Website:Dtdc

Consignment number f09626564
I have to claim the payment for the courier from a company. I call dtdc office, rohtak (Haryana) everyday. Everytime i am being assured that the bill will be sent tomrrow, but nothing really happens. I hv repeatedly mailed at accounts. [protected]@dtdc.Com but noone replies. I hv talked to the branch manager. I was assured by him also, but words did not transform into actions. I am being harassed from last 2...
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R
ranbirskbm
from Noida, Uttar Pradesh
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Consignment no. d28916797 is not yet received

Address:110030
Website:DTDC

Consignment no. D28916797 is still in transit status. Not yet received by destination. It has sent from delhi on 05.08.2016. By giving surety that it will receive by 08.08.2016. But in vain no action has taken by your authority even after repeated calls to your source courier service....
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J
JyotiP20
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Kids laptop

Address:263139

The parcel with tracking no z90605461 has not been delivered yet. Plz look into the matter. They are having a very bad service. Never faced such a problem with any courier service. The courier was despatched on 8 july 2016 from haldwani but still not received in delhi. No helpline no works. Branch people not ready to help out. Incomplete details are being shown on tracking site.

Dtdc courier :1 box (Kids laptop returned to...
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V
vijayarani3092
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Order not delivered

Address:221220
Website:indiangiftsportal.com

Order no. X17093984 reached regional office on 6th-aug-2016 but the order is still not delivered. Tried to contact the regional office but it always remain closed.

There is no contact number available anywhere. Also, dropped an email to the online portal but got no response. Order needs to delivered asap....
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R
Ranjan1131
from Mumbai, Maharashtra
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I'm complaining about damage couriers received

Address:Darbhanga, Bihar, 846004
Website:DTDC

My frnd send me a fish tank and told that courier boy to handle with care.. The courier service charges high amount for that..
But here the courier is damage broken in pieces.....
+3 photos
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S
Subhash Chandra Pal
from Boisar, Maharashtra
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Not dipachted my packet so far

Address:Gurgaon, Haryana, 122015
Website:Www.dtdc.com

Dear sir/ madam
I had done courier thru dtdc dated 31.07.2016 vide consignment no. Z97312856. I am tracking continuously on site. But it is pending since 04.08.2016 at hero honda chock, gurgaon. Hence nighter nobody contact to us nor any call. According tracking status now it has been returned to delhi hub hence i am regretted due to not delivered my packet. It was too needed for me. Please take action immedeate. If not taken action...
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S
Shuchi Mittal
from Raipur, Chhattisgarh
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Shipment not delivered on time

I booked a consignment on premium delivery which says shipment will delivered in 48 Hrs. They charged me high and still after 72 hrs product is not delivered. No one tell me the exact situation of the consignment and talk very rudely. Dtdc have worst courier services in India. The consignment is very urgent and i dont know the situation of that consignment after paying so much money to them.....
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H
Harsha Sree
from Bengaluru, Karnataka
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Package not delivered!

Address:Hyderabad, Andhra Pradesh

We have sent out a package to be delivered to an address in Hyderabad. However, it was not delivered and when asked why, we were told to collect it from the courier office. The addressee is at a hostel and he is unable to come to the office to collect the package (number: H[protected]....
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A
akashyadavvv
from Gurgaon, Haryana
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Document Not reached

Address:Khordha, Odisha, 756056
Website:dtdc.in

Hello sir i sent one document through DTDC Lite Express service CN NO.-K89681858 on 27/07/2016 but till today 06/08/2016 the item is not deleivered.I am trying to contact their customer care their lines are always buzy.Please provide some help it was really important document.Thank you....
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R
Raghavendra Kamat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product delivered to someone else.

Address:411017

Sir,
I placed an order for Sennheiser CX 275 S In Ear Earphones with Mic through eBay.in, Airway bill number: M38396288 on 30/07/2016. The status on eBay says it is delivered to one Mr. Ajit on 1/8/2016, however I did not receive the product, nor do i know anyone by the name Ajit. The courier guy not only delivered the product to the wrong person, he did not even bother to call me when he had my mobile no. this is just ridiculous......
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V
Viki Hase
from Pune, Maharashtra
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Courier Not received

Address:530007
Website:dtdc.in

Incident Date: 01-Aug-2016
Service Provider Contact No.: [protected]
Customer Name : Viki Hase. Address: - C/O V. Ravi, 6-73/6, Chandrampalem, behind Varun Bajaj Showroom, Vishkhapattanam 530048.
Courier not received till date.
Courier service provider is not operative.
He is unable to submit courier @ above mentioned address & still courier not reached.
Very Poor Service provider....
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R
romshagoel
from Delhi, Delhi
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Non delivery of parcel

Address:New Delhi, Delhi, 110085
Website:www.dtdc.com

My friend send me a watch vide AWB M35904820. It is shown on net as delivered where as same is not deleived to me. When I went to Sector 9, Rohini office, they said it is delivered and could not find my parcel.

I need my parcel....
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K
Kavyapalan
from Belur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Package undelivered/Lost

Address:560018
Website:dtdc.in/index.asp

Using DTDC I have sent an customer order from Bangalore to Jaipur on 20th July, since 23rd July its shown as out for delivery in Jaipur.I have contacted the customer service in Bangalore they are not able to track the package and are very unhelpful. Jaipur customer care are not responding(number:[protected]/4435502).The email i have been sending from past 5 days are being ignored.([protected]@dtdc.com)
I have been contacting the...
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