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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 43

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R
riteshkr499
Jul 5, 2022
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I courired mangoes on 15th june22 but same was not delivered until now.
No update on status despite repeated reminder
Consignment no - D22093257 with ticket no - 3067909
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Jul 05, 2022
Updated by riteshkr499
I want my entire courier amount incurred @Rs 2000 & consignment value @ Rs 1000 to be refunded
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    S
    Seelion
    from Tiruvannamalai, Tamil Nadu
    Jul 5, 2022
    Resolved
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    Resolved

    I sent a mail containing medical CD to Bangalore from TIruvannamalai on the 28 th June 2022 .Till date it is not delivered.Have been calling the company everyday atleast twice but no result.
    The mental trauma has been enormous considering this is about medical opinion..
    Jul 7, 2022
    Complaint marked as Resolved 
    The company at last delivered my envelope after 7 days while it was paid for overnight delivery. I am not sure if it has anything to do with your intervention but thank you.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Lalit Gauba
      Jul 5, 2022
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      Address: Noida Ph-3

      Hi,

      I have not received shipment D23106813 Yet however on the tracking status it is showing that the receiver is not available . This is the wrong status as I was waiting for Shipment .

      NO Executive from DTDC entered my society as no entry is there so Please look into this.
      +1 photos
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        P
        pct123
        from Hyderabad, Telangana
        Jul 5, 2022
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        Address: Gachibowli Collection Center Hyderabad

        I have been calling up DTDC call center & raising complains about my package . Tracking #K38882284 past 20 days but no response from them . The agents give me a time of 24hrs but nothing is happening. It shows up as delivered but I do not know who the agent has delivered the package to as I have a building of only 8 flats & I have checked with all the residents & the guard but nothing has arrived . The package was sent along with some other documents on the same day . The only difference is that I used 2 different courier service . Blue Dart & DTDC. Blue Dart courier has arrived but DTDC package is gone up in the thin air . I need a resolution ... ASAP
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          S
          Summertime03
          Jul 5, 2022
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          Address: NIT ROURKELA

          Have sent a courier from narwana to rourkela (Zip-769008) on 4th july with the consignment number D13717354. This has very important documents and the online tracking now says not delivered (Office closed or door lock - (Cir). I have given my contact numbers in case something happened and dtdc never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either. I could only see this when i tracked it even though i went online and registered my phone for tracking. They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers available. All numbers online seem to be wrong. They are very important documents and this kind of irresponsible service is outrageous
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            S
            Samba Shiva Chowdary Vellanki
            Jul 4, 2022
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            Address: Guntur
            Website: DTDC courier service guntur

            Hi I've ordered a pair of slippers on Dhani app . But I haven't received my order & they are saying that it's been delivered, but no one in my family recived the order
            They have talked to me once & from later that they haven't responded to me or my calls .
            Till now they are saying it's on the way I've been waiting for it but i haven't received till now
            +1 photos
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              M
              Manoranjitham arjunan
              Jul 4, 2022
              Resolved
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              Resolved

              Consignment no - X37261051.
              I sended parcel from chennai to Surat with proper pincode 395008. But now the status showing its delivered and pincode is 395001. But reciver not recived parcel. Please help me to get my parcel. I will attach proof.
              +1 photos
              Jul 5, 2022
              Complaint marked as Resolved 
              My parcel received
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Jul 05, 2022
              Updated by Manoranjitham arjunan
              Attached tracking status and pod copy. Someone signed in the name of reciver company without contact no and date.

              Jul 05, 2022
              Updated by Manoranjitham arjunan
              I checked with know dtdc office help. They checked n said that everything updated in status was fake. I will attach the proof. Even reciver sign n contcat no shown also fake. Contact no mentioned was switched off. Attached proof

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                A
                Abu Bakker abu
                Jul 4, 2022
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                HI, I have not received any DTDC parcel with Tracking Id/ AWB number - D23074356 . But in DTDC Tracking sites its mentioned "DELIVERED signed by receptionist" with time. Please let me know where my parcel is? I have not received any call or text from DTDC delivery person. Its a big parcel and I have no idea where it is. Dear DTDC, pls deliver my parcel, its very urgent.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  G
                  Gitanjali aroraa
                  from Mumbai, Maharashtra
                  Jul 4, 2022
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                  Address: Nirlep House, GD Ambekar Marg, Parel Village, Parel East, Mumbai, 200014

                  I sent laptop via DTDC courier company consignment number D14352853 and was charged extra money for packaging and safety of the courier by DTDC courier company shetye market, Bhoiwada, Parel, Mumba, Maharashtra.
                  The laptop was received in a damaged state. The screen was broken.
                  Compensation should be granted for the same
                  But no one is ready in company to talk for costumer grievances.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    A
                    AmmuAmrutha
                    Jul 4, 2022
                    Resolved
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                    Resolved

                    Address: DTDC courier, Hyderabad

                    A courier with consignment number B10397332 was sent from Davangere, Karnataka to Hyderabad ( pin 500019) on June 29, 2022.

                    Upon tracking it's shown that the courier has been delivered on July 2nd, 2022. But i have not received the courier. Kindly help me out for that courier is valuable.
                    Jul 6, 2022
                    Complaint marked as Resolved 
                    I had raised the issue in the DTDC portal as well. Next day I received the call from the courier office saying that the courier is there at the office itself and they will deliver it soon. Thus the problem got solved. So along with giving consumer complaints, raise the issue in the DTDC tracking site & most probably the courier will be there at the office itself or go directly to the delivery office and you will get it there evn though they have already marked delivered upon tracking.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      B
                      Bindu K Reddy
                      Jul 4, 2022
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                      Address: Bakthipura Gate, Attibele - Anekal Road

                      I don't know why it's showing RECEIVER REQUESTED DELIVERY ON ANOTHER DATE .
                      but they didn't contacted me at all .
                      I don't know what had happened with my order
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        G
                        Gauri Jee
                        Jul 4, 2022
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                        Sir/madam.
                        I am sending a parcel number M15198537 from Mumbai to Jharkhand but there is a mistake in writing the pin code. The pin code should be 835207. The parcel is in transit.
                        Please if you can help me it's urgent.
                        +1 photos
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          J
                          Jillbz
                          from Jalandhar, Punjab
                          Jul 3, 2022
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                          Ordered fastag from Airtel thanks app on 26/06/2022 After more than a week got message from Dtdc your package is delivered but the package not received by me yet
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            K
                            Kakkode
                            from Palakkad, Kerala
                            Jul 2, 2022
                            Resolved
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                            Resolved

                            My Product delivered wrong address

                            Address: Delhi

                            I am ordered ikall z1 mobile through bajaj emi store, , , ,

                            but DTDC courier have delivered wrong adress
                            or wrong person,

                            I am also compained DTDC

                            so till now i didint reveive product
                            So please deliver my product or please make retun policy and refund it...
                            +2 photos
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                            S
                            subbu somisetti
                            Jul 2, 2022
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                            My name is Subramanyam from Vijayawada, Bhavanipuram (Andhra Pradesh).I'm not receiving any courier from DTDC every time I should go and pick up the courier though DTDC point is 5-6 kms distance, it's not at all fair for the Company like this.for more details u can contact me on [protected]
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              R
                              Rainbow Voyage
                              Jul 2, 2022
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                              Website: Www dtdc.in

                              Dear sir/mam,
                              the parcel B11124786 was valuable to me and was booked on 17 jun 22. I have been pleading for about 40 times since weeks and its was past their promised maximum delivery time of 12 days.
                              Dtdc's customer team is conveniently just ignoring my messages straight. My package is nowhere to be found after last being dumped at chennai on 19 july 22,
                              no status update on website and after lying to me initially, no one from dtdc is even responding to me now.

                              I have lost hope that this fraud service will finally take some action to trace my package and i may assume that dtdc has cheated me. After facing loss and harassment from them, i am forced to put this matter into the notice of consumer court for necessary action.
                              +2 photos
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                S
                                sumanth belagali
                                Jul 1, 2022
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                                Tracking number B11099218
                                The delivery rescheduled multiple times without even attempting delivery and also the customer service was not helpful...
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Jul 01, 2022
                                Updated by sumanth belagali
                                It was a medical product requiring urgent delivery
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                                  S
                                  Sarojkumar701
                                  Jul 1, 2022
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                                  Dear, myself Saroj Kumar running a Computer Shop and Data recovery center in Patna (Bihar) by the name DIGITAL WORLD, We sent a courier carrying 12 Hard Drives via docket no V72378200 dated 15.06.2022 supposed to reach on 18.06.2022 but your person didn't deliver at reciever's address. He kept the courier with him and put online that it has delivered to our business friend's Office NDR LABS, Jaipur and also used fake sign. After talking to the person sitting at your jaipur branch he said it has been delivered to your reciever's address. We enquire to my friend but he refused that he didn't receive any courier yesterday. We again called at your office and he said we handovered your courier to delivery boy but delivery boy refused that he didn't take recieve any courier from dtdc office. We again mailed at your office but no reply from your side. We said this courier has very important and crucial data in those hard drives. I hope you will take a strict action in this matter as these kind of activities might harm your reputation. Thanks.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Thaslima L
                                    from Kollam, Kerala
                                    Jul 1, 2022
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                                    Address: Dtdc, Mevaram, kollam, kerala

                                    My home is within 2km from their office.dtdc mevaram, kollam, kerala)But they hesitate to deliver my item. Already the item was late. So i enquired. But the staff was so rude and misbehaved. And they said they wont deliver my product and will definitely return this. They were too rude and misbehaved and cut my call. Even i called them back and they didn't attend the call.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Thadiparthy swetha
                                      Jun 30, 2022
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                                      I have not received my package. but in the shipment tracker, it is showing as delivered with someone else's name as the receiver. this kind of service from dtdc is not expected. blue dart and other courier services have excellent service. please resolve the issue asap as I have books in the courier for my upcoming exam.

                                      tacking number :D22551078
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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