DTDC Courier & Cargo Complaints & Reviews

Sir,
I placed an order for Sennheiser CX 275 S In Ear Earphones with Mic through eBay.in, Airway bill number: M38396288 on 30/07/2016. The status on eBay says it is delivered to one Mr. Ajit on 1/8/2016, however I did not receive the product, nor do i know anyone by the name Ajit. The courier guy not only delivered the product to the wrong person, he did not even bother to call me when he had my mobile no. this is just ridiculous... What kind of confirmation process you have to ensure the right delivery? If I don't get my product intact, I'll file petition against you & let the world know about your services.

Raghavendra kamat

Incident Date: 01-Aug-2016
Service Provider Contact No.: [protected]
Customer Name : Viki Hase. Address: - C/O V. Ravi, 6-73/6, Chandrampalem, behind Varun Bajaj Showroom, Vishkhapattanam 530048.
Courier not received till date.
Courier service provider is not operative.
He is unable to submit courier @ above mentioned address & still courier not reached.
Very Poor Service provider.

My friend send me a watch vide AWB M35904820. It is shown on net as delivered where as same is not deleived to me. When I went to Sector 9, Rohini office, they said it is delivered and could not find my parcel.

I need my parcel.

Using DTDC I have sent an customer order from Bangalore to Jaipur on 20th July, since 23rd July its shown as out for delivery in Jaipur.I have contacted the customer service in Bangalore they are not able to track the package and are very unhelpful. Jaipur customer care are not responding(number:[protected]/4435502).The email i have been sending from past 5 days are being ignored.([protected]@dtdc.com)
I have been contacting the following head office
Address: No.3, DTDC House, Victoria Road, Bengaluru, Karnataka 560047
Phone:[protected]
I have sent the package from the following DTDC branch:23, 22nd Cross Rd, Parangi Palaya, Sector 2, HSR Layout, Bengaluru, Karnataka 560102.

I am sure DTDC has lost the package and they are simply wasting my time by giving me excuses.Since i am a small handicraft business when the products are not delivered to the customer i suffer a loss and also loose my credibility.
Therefore i request you to please help me out in this matter.
Desirable Solution:
-the package delivered to the address i have sent to OR
-the package returned to me and the courier charges refunded by DTDC OR
-In case the product is lost i want full refund of the package sent+courier charge.
Since it was a customer order, i have all the supporting documents to claim the money i have spent on the products & package.
Thanks and Regards
Kavya S
[protected]

Complaint about DTDC Rajapeth Employees
Phone Number : [protected]

The delivery office always asks us to come at their office form the delivery spot. They talk in a very rude manner. They always depend on the customers for picking up the package and thus is a matter of small corruption. corruption as they do not have to work for transporting packages in the city.

Solution : they Should deliver the package at the address mentioned.

Dear Sir,
My friend booked a parcel for UNA through DTDC (Consignment no Z[protected] on 22nd July. On 23rd July it is received at Ambala Hub (Contact no [protected], [protected], [protected], [protected]). But till now it is hold at Ambala Hub. When I call them they make new excuses everytime. I tell them if they cant deliver parcel then return it there from where it is dispatched and also return value which customer spends for zero-service. They tell me it cant be happen and cant return money. Also they not delivered the parcel and also refuse to refund money (3500(Item Value) + 550 (DTDC Charges)). Kindly look into this matter and help to solve these problems.

Thanks & Regards,
Nischait
[protected]

This is Meghna Basu. I have sent a mobile phone(samsung galaxy j 5 2016 edition worth rs.13000) on 30th july through DTDC Courier(Bangalore, hopefarm branch, a lady SUNANDA was there). I havewrapped this phone with a gift wrapper, but that lady told to unwrap this as phone need to be checked..I unwrapped that phone, and filled a form with all the details like phone imei number, battery number, model number, price e.t.c. I have paid RS.420. My mom has received a secondhand samsung galaxy grand with the same gift wrap. I have all the documents with me..Everyday they are keep me waiting, they are doing nothing. My secure pack number is 8056675. Even there manager does not receive my phone and customer care also not responding to my phone. Please help me to get this issue resolved as soon as possible. My shipping address was Behala, kolkata-34. Here I am uploading all my documents. From here you will get the the phone imei number which is completely differnt from the imei number of the phone which my mom receiced.

It has been more than 8 days since I have ordered my parcel
My parcel is at the Hadapsar centre since 5 days and no one at dtdc is bothered to deliver my parcel
I never had any problems with any other courier company
My parcel no is D29504259
I have been trying to contact dtdc but no one picks the call rubbish company
After this incident I advice anyone reading never ever send with dtdc pls never

I have booked a courier on 26/7/2016 from bangalore to tirunelveli but still now i dint receive the courier to my home i dont think so this ediotic are working in their concern or sleeping like a dogs, if i meet his manager or his owner i am going to sueee him mkc... Useless courier waster of money/useless courier waster of money/useless courier waster of money/useless courier waster of money/useless courier waster of money

The parcel with tracking no z90605461 has not been delivered yet. Plz look into the matter. They are having a very bad service. Never faced such a problem with any courier service. The courier was despatched on 8 july 2016 from haldwani but still not received in delhi. No helpline no works. Branch people not ready to help out. Incomplete details are being shown on tracking site.

Dtdc courier :1 box (Kids laptop returned to naaptol)
Tracking no.: z90605461,
Date :08/07/2016
Drom dtdc address : durga city centre, haldwani
Destination : naaptol online shopping pvt ltd, i3pl solutions,
Old no. B98, new no. B1331
New ashok nagar
Near pandey medicos
New delhi - 110096

Dtdc kolkata dum dum park office:

Content : samsung grand prime 4g mobile handset in the box
Worth: 10000 rs
Consignment number : v30987111
Sender`s name : gouri sankar sa
Sender`s address : 271, shyam nagar anada bihar, flat no. C-30, 2nd floor, kolkata 700055
Payment for courier + risk coverage : 430 rs
Packaged : 28th july 2016 8am


When received :

Consignment sheet : name was written wrong
No weight mentioned on the sheet
Description and sender`s signature missing
No tick on risk coverage
Received : 1st august 2016 12:15 pm
Found the mobile box seal broken and inside mobile was replaced with a broken sony ericssion model phone handset.

Metro plus delivery was charged. Complaint at dtdc site not working.

This is really going to be a frustrating concern for dtdc’s reputation and my patience. my family send me special box for special occasion booked my parcel on 22 july-16 and even today there is no respond, even after passed 10 days when time of delivery is 24 hours. its really frustating situation no one talking i inquired from ahmadabad they are keeping on hold for 20-25 min hold just one recorded tune we are listening like some one picked up phone and kept aside no proper response no one even calling for concern. i have called them more than 25 times but no response

I send courier through DTDC service.
my booking date is 22/07/016 karimangar (v& mdl & dist) and
my receive date is 27/07/2016 mubai (india).

two days delay service they do...

Dtdc courier :1 box (white shoes returned to amazon) docket no. d29015889 date:12/7/2016 from dtdc address :2-8-75 beside circus ground mukarampura karimnagar - 505001 beside circus ground karimnagar 505001 ph:[protected] / [protected]
Destination : manaaksh, sr1, shri ram colony, l n puri jaipur rajasthan - 302003, ph [protected]

Courier docket no:29015889 not yet updated (status) not yet recieved by reciepent

The parcel with tracking no z95978462 has not been delivered yet. Plz look into the matter. They are having a very bad service. Never faced such a problem with any courier service. The courier was despatched on 19 july 2016 from delhi but still not received in thane, maharashtra. No helpline no works. Branch people not ready to help out.Incomplete details are being shown on tracking site.

Regards
Supriya mhasalkar

Company name: horiba india pvt ltd, ground floor, new no 41. velachery road, little mount, saidapet, chennai. tel no: +[protected]. we have sent the courier on[protected] chennai to delhi. but still now not delivered the courier. that courier is very important. because all are original documents. we do not have duplicate copy. kindly find the courier as soon as possible. and acknowledge for the same.

I had courier item through DTDC but after 10 days when its not delivered I check and found its lying at same location. When I contacted they diverted matter to respective station and not responding, cutting the phone again and again which I am trying to follow-up for 5-7 days.
very pooooorest cheap worst service?

I have send a courier to tirunelveli from bangalore on 26th but still the courier have not reached my home, i have enquirer tirunelveli dtdc office what they are saying is we dont have frequent service for that area so we will come when we have more items to deliver, its ridiculous where you are getting more money and delay in delivery of item and no proper response, if any one sees this kindly dont go for dtdc courier waste of money waste of time and waste of energy. Ediotic persons who are working in this concern cant even treat the customer in a proper way. Please guys dont ever try to send any courier in dtdc courier.

I have booked pick up service (request id[protected] from bhilwara, rajasthan on dtdc.in. they said pick up will be scheduled with in 24 hrs.
Its more than 6 days but till now no one contacted from dtdc. i have tried calling dtdc office in bhilwara and jaipur, but they did not pick up the call.
I have also registered complain on dtdc customer care (case no.[protected] but that is also not answered.

This is pathetic service from well known courier service. i did not expect that from dtdc. it they cant serve the request, they should not take it and make people waste their time in waiting.

Parcel consignment no z96177622 not delivered yet. I booked on 23.07.16.
No response from company... Written mail and called numbers mention on website. All are fake.

Worse experience