DTDC Courier & Cargo Complaints & Reviews

Dear Sir,
My doc is not reach in patna till date, kindly take action on this consinement urgently.


With Regards,
J.P.BHARDWAZ
ASST. ADMIN
GAMMON INDIALIMITED...

DTDC courier really Sucks.. Friends please do not go for this service. Worst experience l ever had. I sent a parcel from Chennai to Hydrebad on June 24th. And till now it did not reach the destination. No proper tracking of the shipment.The online tracking system sucks. And no response from the customer care numbers which is present on their website if I call. When I went to the courier office to check about the shipment the reply was pathetic....

Airway bill no- M35196147.

No one has come to deliver product, but he updated on Tracking site attempted.
No one called me on Phone.

After today our company will use "Falcon Air courier" for Pune Location.

Your DTDC Dealer Contact no:- [protected]...

Dear all please update or share your complaints on https://www.facebook.com/dtdccomplaints

And will make sure that your complaint should reach to highest level of management in dtdc

In any stage of life everybody come across a phase where their courier does not deliver to desired place and time and you are confused where to complain about the loss of time, money and prestige. This page is a little effort to...

I have sent some urgent medicine through dtdc courier to ibs hyderabad having consignment k88327503 on 21st june 2016 and that parcel reached hyderabad on 22nd june 2016 but still didnot get the parcel till date. Everytime when we are calling them they say that they will deliver tomorrow for sure. Dtdc should take serious steps in delivering their parcel on time and stop being irresponsible....

Received empty packet with broken seal. Product is missing. The customer care is not responding. Awb # - m36204433. I also went to their main branch but no positive response. The reply from dtdc customer support is really bad. Without investigating, they just replied packet is delivered.
How can they deliver empty packet and back off their responsibility.
Please help me resolve this....

Hello,
i booked a parcel on 16th of June from Jaipur to Gurgaon, providing all the necessary details, phone number of the recipient, etc. I am sadly surprised that DTDC one of the best domestic courier services of India has failed in delivering my parcel, no proper information can be traced from the tracking number from 20th June. I tried calling DTDC Jaipur and Gurgaon office but they never responded.

I need them...

I have booked medicine in a box and it was very urgent and while booking i the guy told it will be delivered in 2 days, but its been 9 days i have not received the parcel. There is no update online on the consignment. I have tried calling customer support many times no one answer the call, sent complaint email but there is no reply on this. Consignment number h[protected]. Please don't misguide the customer without understanding the emergency,...

Sir / madam,

As i have booked my courier from dtdc on 03.06.2016 from nagaon, assam to my home town, west bengal, but till date my home members did not received at my home town, and when i have gone to check the status on 27.06.2016 at dtdc branch on nagaon assam, they are saying that they have delivered, but the facts is that they have not delivery the goods, but kept at their office, and when i asked to show the acknowledgement...

The same adderess i got courier no x17197270 but courier no x17196501 returned stating "no service area" almost 10 days they played with me saying today or tommorow it will get delivered. The courier was dispatched on 16th and on 27 th june they are saying the area is no service area.
When the same dtdc one courier can be delivered to the same address, then why for same dtdc another courier it is no service area.
Very irresponsible...

My courier was booked on 18th june from jammu j&k. The package was booked for greater noida, ncr. Such is poor service of the courier service till today (27th june) i have not received the packet. The packet was very imprtant for me. Also my work has suffered a lot because the delay. I hope and pray it will be delivered to me.

I would request everyone not to book through dtdc.

They even don't phone which they...

My shipment number z93809518 was booked on 22 jun from aligarh and it is still showing as "attempted" though it was never attempted as my house is open. When i tried to call the given number""[protected] nobody is picking the phone. This shipment has very documents and i am clueless now. Even the customer care number[protected] is nobody picking up.
This is horrible....

I have transferred a packet of 5 kg from Rajhmundry to Addanki which consist of cranberry, be gay cream, calcium tablets, and almonds, the courier boy have delivered the packet open, when I checked later almonds packet of 2kgs is missing tracking number /consignment number D28413261...

WORST SERVICE EVER
consignment no F09601908
NIT FARIDABAD - BANGALORE
Estimated delivery 9th june
ive sent a parcel from NIT faridabad on 7th june to Bangalore, whenever i call customer care nobody picks up phone & when ever i call delivery boy nobody picks up phone i dont know where is my parcel is please deliver it it have medicines .. ive sent medicine to my relative & nobody delivered it he is in problem...

One parsel of mine is showing delivered on the address:

Rajat kumar tripathi c/o vasir khan, 164 near mcd school & durga
Mandir, jasola village. New delhi pin - 110025

And received by rajat as per the dtdc.

But i, rajat tripathi didnt get the parsel. I dont know whom they have
Delivered it.

Consignment number is: z90558476

Kindly solve the query as soon...

I, arun kumar singh serving in bangalore had done courier from bangalor on jun 2016 vide courier no B 31556708 . IT HAS TO BE REACHED ON 03 DAYS . BUT TILL TODATED IT WAS NOT DELIVERED AND NO ONE HAD CONTACTED THE PERSON. PLS DO NECESSARY ACTION IT WAS SO URGENT. DUE TO YOUR FAULT I HAD SUFFERED.

PLS GIVE ME JUSTIFICATION WHY WE BELIEVE ON U

PLS DELIVERY ON TODATE .CONTACT NO OF PERSON AS MENTIONED IS [protected]br...

My Courier tracking no. is V28220976.
It was booked on DTDC centre 20th june'16.
but the same has started shipping on 23 june'16 . it is evident in tracking site.
why there is delay of 3 days?

Eben there complaint/enquiry website is not working and no proper customer service is available.

the delivery centre of DTDC shall be questions and shall pay compensation on delay of my documents....

I have booked a parcel in my name Sudhir Ohdar and same was came to the gate of Crpf chandrayangutta Hyd on 30 may16 but not delivered and returned. Dtdc has not record parcel details to trace out. A rep called me from mobile no [protected] but he also not intimating details of parcel for tracking. He was called me on 30 may. As per your office record please intimate returning address of my parcel with pin code....

We have couriered 2kg weighing parcel from mangalore to bhubaneshwar on 1st june 2016. till now the parcel didnt reached to bhubaneshwar.
almost 20days over.very bad response to your local office at mangalore.last 10 days i continously communicating...they give readymade answer tmrw it will be delivered but till now not delivered, who will take the responsible our company lost 1lakh payment from our client.as per our scope of work...

I have given my courier to dtdc to send it from chennai to kota (Rajasthan)... They told me that they will deliver this around 2 days... Currently already 4 days finished and still my courier have not reached at destination.
My courier tracking number: c69025312
Till the branch is saying it will take another 3 to 4 days...
They have charged me for express delivery but there services are worst than normal delivery...br...