DTDC Courier & Cargo Complaints & Reviews

Percel with AWB No.X14867783 is not delivered in 63 days and the customer support of DTDC is ignoring about the matter.Tracking status shows the percel is in taratola, kolkata, I contacted with this courier centre, They are telling, your percel is not arrived yet in this centre.please make a arrangement so that it will be delivered as soon as possible.

My name is shashank, i gave my phone for repair to micromax, they repair it and parcel it to my home but they cannot come to my home, otherhand they give my product to other person and the person is not related to me . i dont know where they give my parcel, my consigment code is v27560068 . give my product to me asa soon as possible

I have done a couriour from khrar mohali to noida bt it has been not still deliverd.i have contact many a times to couriour company but they are not responding me.they pick up the call but doesnt talk proprly.so plz do somthing.my name is ketan garg([protected])

The AWB No. A34167934
Seller "storefayada" has shipped item "SONY 20000mah POWER BANK WITH DUAL USB FOR ALL ANDROID MOBILE" (Item ID:[protected] on 13-Feb-16. Your product is on the way!
Estimated Delivery Date is 17-Feb-16.
The Shipping details are:

Courier name: DTDC
Airway Bill Details: A34167934 as per information given the article will delivered by 17.02.2016 but till date not yet delivered. please take action for early delivery

my contact no.[protected]

Dear Sir one cover booked on DTDC vizag on 15feb pod no. H62405352 and today is 20th feb still i didnot received cover i enquired in dtdc office they are saying that we are shifting office so it was delayed that is not the right answer for me kindly take action against them. My payment will delay due to their negligence.

I booked a consignment on 6.2.2016 vide Receipt No.H62256861. But the consignment not delivered at Hyderabad so far. The consignment has been booked at M\s. Ravi Agencies, Vijayamahal Centre, Nellore-524001. Three days back when I called the concerned person of DTDC, he informed that the consignment ha already delivered, which is not at all correct. Today i personally visited the DTDC of Nellore Branch, but no responsible person is available there. It is understood that the consignment has been returned without delivery and kept in the Office . They not at all informed me the present position of the consignment. I never expected this type of negligence on the part of DTDC. Now I decited to claim compensation of Rs.1, 00, 000\- as detailed below: Rs.120\- actual amount and Rs.120\- for my personal compensation, the remaining amount of Rs.99, 760.00 should be remitted to Tirumala Thirupathi Devastanam, Thirupathi for the Free Meals Scheme under proper receipt in favour of M\s DTDC. Submuitted for favour of necessary action please.

Item tracking status shows but i didn't receive item i raise a complaint yesterday but you didn't reply and calling but you're not attend call thats not fair

The courier is booked from mumbai.. clare road dtdc office on 14th Jan 2016. and till date not recd... plz help me i[censored] can..

Dear sir/Madam,
Booking the Courier from Baddi to Guargoan on 10/02/16. Till date not handover or delivered to Party. The detail of docket number is Z73189624.


Courier charged from Baddi to Gaurgoan is 190 Rs. But till date not delivered the same.
Please do the needful.

My brother has sent me an item 1 week ego through dtdc couriers and item is received in near by courier office but response from the office is very poor, they are not even attending the call from number and by calling from different number they are telling we will deliver in 1/2 to 1 hr but from last 2 days they telling the same thing...

I ordered "Philips IN-MMS 2550F/94 Multimedia Speaker (Black)" (Item ID:[protected] on 04-Feb-16. and it was to delivered on latest by 6th or late by 17th Feb. Its been too late and i have not received till now. I tried to tracked online but its still shows Kolkatta on 12 th Feb . I dont know where is it now and it must not take so long. Help!!!

My item has been couriered since 2/2/16 and has not yet been received by me.my trackin Id – Z[protected]
It's reached Panjim branch since 14/2 but is not delivered till now.No1 is even receiving the phone calls.pathetic as it's very urgent and already 2 weeks r wasted.

I recieved shirt and gift from my girlfriend which was badly damaged by your employees.They said that it was done by mice.so if your company couldn't handle such issues.please shut it down for the sake of public welfare.Please understand emotions of your customer and take necessary action on the culprits.
Robin Gupta

Z79593310..this package has not been delivered.but tracking system is showing it delivered which is wrong..I want my package..kindly look into the matter.

The guys in DTDC are repeatedly manipulating the tracking details such as location wise cargo status & timing. I have extracted below their online tracking status system. My booking tracking number is V27271215, dt.15-Feb-2016.
Origin:
T. NAGAR - DHANDAPANI STREET
- CHENNAI Booking Date
Monday, February, 15, 2016 Status
IN TRANSIT
Destination:
BHUBANESHWAR Status Date
Mon, Feb, 15, 2016 08:55 PM
Shipment Facts
No. of Pieces Doc Type Service Type
1 Parcel -NATIONAL BLUEShipment Travel History
Status Location Time Remarks
Monday, February 15, 2016
Processed & Dispatched from DTDC Facility NUNGAMBAKKAM BRANCH, CHENNAI 12:00 AM
Processed & Dispatched from DTDC Facility NUNGAMBAKKAM BRANCH, CHENNAI 12:00 AM
Shipment Booked NUNGAMBAKKAM BRANCH, CHENNAI 08:17 PM
Processed & Dispatched from DTDC Facility NUNGAMBAKKAM BRANCH, CHENNAI 09:27 PM
Processed & Dispatched from DTDC Facility NUNGAMBAKKAM BRANCH, CHENNAI 11:20 PM
Arrived at DTDC Facility TAMILNADU T/S, CHENNAI 11:54 PM
Tuesday, February 16, 2016
Processed & Dispatched from DTDC APEX KOLKATA APEX(AIR-SF-AC), KOLKATA 12:00 AM
Processed & Dispatched from DTDC APEX CHENNAI APEX, CHENNAI 12:00 AM
Processed & Dispatched from DTDC APEX CHENNAI APEX, CHENNAI 01:11 AM
Arrived at DTDC APEX CHENNAI APEX, CHENNAI 09:53 AM
Arrived at DTDC Facility AIRPORT APEX, DELHI 11:16 AM

X[protected]courier was returned back without contacting the person at least once.When I went to courier office they are telling they called on my mobile numebr.But I never received the call.

Customer service is pathetic and tracking the product is impossible.
Worst service.

I had parceled a courier(Microsoft Lumia 535 phone) with consignment number V23879045 from Panvel -MF 122, NAvi Mumbai in a secure pouch. It was told by DTDC that it would reach by 4th August, 2015. It got lost in the midway and inspite of repeated follow ups for the next two months via mail and mobile no. no such reimbursements as promised by DTDC has not been received till date.

I have mailed the Manager of Customer Care of Mumbai and MP region Ms. Vijayata Rao several times but no eagerness on the part of DTDC member staffs to update about it is seen except some lame excuses.

It has been told on the part of Kolkata Team that the case has been closed by the vigilance Team and Kolkata Team and that the courier has been lost has been confirmed but there s no sign of reimbursement.
After repeated follow ups the claim form has been sent to me by Mr. Jean Rodrigues, the Assistant Manager (CRM & CLAIMS) Mumbai which has been duly filled up and sent but after that no process has been taken forward .

So I would request you to help me in this matter to get back my reimbursement cause the mobile phone was new and was quite important to me. I have all the mails which had been sent to them and replies which I have received as proof . Kindly let me know if those would be of any help.
I would be really grateful if this matter gets sorted out as alrady its been 7 months.
- Joysri Datta

DTDC TRACKING NO: A33428055 .
I called at courier service. They told me to revert back in sometime but no information was received from their side

I am lodging a complaint related to DTDC Courier


Now when i am tracking my consignment number it is showing
delivered with verified by signature.

To whom DTDC delivered i don't know? Consignee address is mine and i didn't any
courier neither i received or signed.

Some DTDC courier has given two number


But both the above number is always busy and also in their site contact page always give error.

I keep trying to reach...

Dear Sir/Madam,

The phone number [protected] number of DTDC domlur, Bangalore but nobody answering the call. I am trying for four days. There is some irresponsible people they are not picking the call.