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DTDC Courier & Cargo Complaints & Reviews

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V
Vikas Mishra
from Delhi, Delhi
Jan 9, 2016
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Address: New Delhi, Delhi, 110059
Website: dtdc.in/contact_presence.asp

Hi, i had sent My old phone to Kolkata for my wife through DTDC Vide docket no-V24019681 Dated 29/09/2015. I had also paid 2% for Insurance towards 4000/- value (Docket Enclosed). Same consignment lost by DTDC they confirm it after lots of followups. after that they asked to fill claim form to get insurance claim amount. i had filled claim for insurance amount on 16/10/2015 (Enclosed form). till now i have not received claim amount have called them above 100 times. now DTDC saying franchises had not paid insurance amount to DTDC that is why they didn't insured my consignment and franchises (Ravi International) saying they had given money to them. i have been following with them for last 3 months badly. have made above 100 calls they are making me fool every time by saying its franchises mistake or DTDC. I need money towards my harassment. i want them to pay towards falls commitments and claim amount. this not is only about 4000/- but they could have done with many others. Please help and advise. Franchises Contact Details M/S Ravi International, Andheria More Delhi Mr. Ravindra Kumar : [protected] DTDC Courier Ms. Anita Jain[protected] Regards Vikas Mishra +[protected]
DTDC Courier & Cargo customer support has been notified about the posted complaint.
True, On 26th August 2017, my consignment# D35330629 was booked at DTDC Express Ltd, Mankar Chowk, Wakad, Pune 411057. I was assured that the parcel would reach the Destination by 31st August 2017. But till now it is not yet delivered to the destination. I am not getting any response from DTDC Staff for the consignment status. There was no follow-up or call back arranged in-spite of leaving my details behind. There is no clue where is my consignment.
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    Vijendra Raj
    Jan 9, 2016
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    Address: 205262
    Website: dtdc.com

    My AWB/consignment no-v26930105 is not receive and no correct information provide and no exact date of delivery and no receive my call any branch of dtdc
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      rahultheprince
      Jan 8, 2016
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      Address: Pune, Maharashtra, 411057
      Website: www.dtdc.in

      Hello, I am obliged to write this I am not at all satisfied with the false commitments DTDC makes. On[protected] I had booked an urgent parcel with AWB No: V27401469 from Pune Hinjewadi Branch and which was supposed to be delivered by yesterday[protected] as per commitment made by the employee in DTDC while booking the parcel. I had paid Rs. 420-/ for fast service (DTDC Blue) so that I can get it ASAP. From two day it is being laying in Delhi and showing the same status. What is going on with DTDC? DTDC people are taking huge money from us and in the name of Blue/Plus fast services they are providing us such a slow services. If I would have booked it from Blue Dart or any other courier spending this much of money, I might have got it earlier before. I just need compensation for wrong commitment made, failing to which I would be obliged to escalate this issue to next level. Regards, Rahul Arora
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        Saliq Bhat
        from Rohtak, Haryana
        Jan 8, 2016
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        Address: Anantnag, Jammu and Kashmir, 192101
        Website: www.dtdc.in

        Sir, I am here to raise a complaint against DTDC office at Anantnag(192101) J&K.It is unfortunate to say that the courier persons are refusing to deliver me products at my home.The head( Javaid Ahmad) calls me and tell that i should come to office & collect it.Also sometimes they deliver the product at my relatives.i don't know what is the matter with them.I usually pay RS50-100 for the shipment of products, then what is the fun if i have to spend another RS20-50 to go there office and collect it.please look into the matter and solve my issue as soon as possible.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          r19248a
          from Chandur, Telangana
          Jan 8, 2016
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          Address: Medak, Andhra Pradesh, 502313
          Website: INDUSIND.COM

          Sir D25038877 in this consignment, (stationary) parcel dispatched, on 15.12.2015 CHENNAI TO (V&M)NARSAPUR-(D)MEDAK PIN502313 we are contact to local courier office (RAMULU, MOB-[protected]) he is confirm this parcel delivered at MEDAK& they mob no also given. after we contact to medak office, (SRINIVAS, MOB-[protected]) but he not responded and telling irresponsible reasons, so kindly CONFIRM AND RECTIFY THE PROBLEM.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            tqqnaq
            from Bengaluru, Karnataka
            Jan 7, 2016
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            My courier has been dispatched on 29th December .It was expected to reach its destination at January 3rd. But not yet received .
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            tracking no is Z77233441
            Dear Sir
            Sent a parcel from jodhpur to jeypore(odisha, pin:-764001) on 19 Dec 2015. Shipment no. *Z[protected]

            I was assured that parcel would be delivered by 26 Dec.
            However, parcel not delivered till date. On query from despatch office jodhpur, I was told that the parcel has not reached jeypore.when I ask d guy of the jodhpur office he said for security reason the parcel back again ...so where my stuff gone then ...I, m very disappointed with the service so plz kindly sort this problem ...give me call on [protected]

            This kind of error is not expected from DTDC at least.

            Please take corrective action against erring staff and compensate me accordingly

            Please acknowledge my complaint at my mail id [protected]@gmail.com

            Regards
            Ashif Mohammed Khan
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              Vamsi Allam
              from Bengaluru, Karnataka
              Jan 8, 2016
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              Address: 560037
              Website: dtdc.in

              Its been more than one month and i haven't received my courier. The customer service is worst. Whenever i call the customer care they say they are looking into the issue. They sent me a proof of receipt, but the signature on that doesn't match at all. Order Number: Z70047850
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                81sree
                Jan 6, 2016
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                Address: Kottayam, Kerala, 686010

                Hello, my courier had been dispatched since 24th of dec and I am still waiting for it. Was supposed to get in 4 days. Your tracking system is not updated yet. sending mails nobody responding. Mt dtdc tracking number M28590524
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  ANURAG kant nigam
                  from Bengaluru, Karnataka
                  Jan 6, 2016
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                  Address: 560037
                  Website: dtdc.in

                  I went your one of the office located in Marathalli to courier my mobile, office owner was packing my item and while packed, in sudden i asked him about rates. He told 1325 for 250 gms mobile packet. I denied and he told you have to pay 150 rupees for cancellation now as he has created on receipt. However he doesn't show me the DTDC standard rates. I need assistance on this issue so that I can decide whether I need to go to police station to complaint about this office or to consumer court.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    alita.ds
                    Jan 6, 2016
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                    Address: Dakshina Kannada, Karnataka, 574142
                    Website: no website

                    Hello, my parcel had been dispatched since 29th of dec and I am still waiting for it. Was supposed to get in 4 days. Your tracking system is not updated yet. As i am paying full amount to deliver to my home and they don't. We need to go to a shop and take it from there. What is the use of paying full amount of courier charges. My courier consignment no is m25348093. Pls do the needful
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Hello, my Courier had been dispatched since 24th of dec from Mubai to Kerala and I am still waiting for it. Was supposed to get in 4 days. Sending many mails no body responding. Tracking Number M28590524. Poor service
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                      mishra.rakesh510
                      from Mumbai, Maharashtra
                      Jan 6, 2016
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                      Address: Bangalore, Karnataka, 560093

                      Hi, I tried to reach you [Apex surface ]over the phone but i didn't get any response . Could you please let me know when i will receive my courier . Courier ID: D24428816
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        anjaneyulugopalam
                        from Bengaluru, Karnataka
                        Jan 6, 2016
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                        Address: 533103
                        Website: dtdc

                        I have booked a cover to be delivered at Hyderabad and the DTDC Expess Limited Rajahmundry has issued consignment number E 72320599 dated[protected] by charging Rs.350/- and they said the over would be delivered by 10 AM on[protected] at Hyderabad. They also said they would ring up the addressee by 10 AM on[protected] and deliver the same before 10 AM. I have requested them if the same is not possible to deliver before 10 AM it is to be informed to the addressee so that he will go and collect the same from the local office at Hyderabad. No proper response from them. I inquired at Rajahmundry and they are not giving proper response and giving wrong numbers of the delivery boys. DTDC Head Office Now the time is 1 PM date.[protected]. G.Anjaneyulu [protected]
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          PK Sahu
                          from Pune, Maharashtra
                          Jan 5, 2016
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                          Address: Pune, Maharashtra, 411016
                          Website: Ebey.in

                          Vivaan Mamy Poko Pants XL (12-17 Kg) Buy 1 Get 1 Packet Free [protected] Courier name: DTDC Airway bill number: h66396629 Hello, Above my order details. purchase date 28-Dec-15 but till now i didn't recived my product or anble track. and didn't get any help from Ebey So please help me to resolved my issue soon. Thanks Prashant ([protected])
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                            Akshat Mittal
                            from Mangalore, Karnataka
                            Jan 5, 2016
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                            Address: New Delhi, Delhi, 110063

                            HI, I booked a shipment from Delhi to Bangalore on 28th Dec'2015 and I was told that it will reach before 31st Dec'2015 . Today its 5th Jan'2016 the shipment is still not delivered at the receiving end. Totally frustrated from this type of service.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              George Vikson
                              from Paravur, Kerala
                              Jan 5, 2016
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                              Address: Ernakulam, Kerala, 682023
                              Website: dtdc.in/tracking/tracking_results_detail_map.asp

                              Hello Team, I have a shipment from ICFAI university sent on Dec 16th via DTDC D23414886 and I could see its arrived at Cochin DTDC APEX on 19th but not delivered so far. when i called up for an update I was told that the delivery address damaged. I was not sure if the delivery address damaged how its reached from Hyderabad to Kochi ? I have provided the delivery address at least 5 times now by mail, Facebook and customer support number. However not seen any update nor delivery. The team is really irresponsible and this was my critical books and the delay caused my studies for the exams on Jan. They will have to do the Compensation if i have any trouble in exam due to the delay. Thanks George Vikson [protected]
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Anils15
                                Jan 4, 2016
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                                Dear Sir, I need to inform you, my pocket tracking no. is B29162674 and i have send some document for Mumbai on 30/12/2015. But my document gone to patna Kindly check and send to G Gheewala Mumbai
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  mukul raizada
                                  from Chittaurgarh, Rajasthan
                                  Jan 4, 2016
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                                  Address: Bangalore, Karnataka, 562125
                                  Website: www.dtdc.com

                                  I have booked the consignment on dated 18/12/2015 from Aligarh to Bangalore vide CN No. Z73285927, but the same has not been delivered till 4 Jan 16 even after repeated oral/online complaints vide case number 01322086. Customer Care centre peoples of Bangalore continuously give us the FORGE information regarding the consignment and cheat us continuously by updating on portal that "ATTEMPTED" even though the consignment has not reached the nearest hub as per their portal... The online tracking Info shows that the above consignment has reached Bangalore on 20th Dec 2015 morning. I am really fed up with the service of DTDC and if the SERIOUS ACTION is not taken immediately, I have to move under the Shelter of Competent Court ! Recipitent Address: Sh. Sachin RAIZADA House No.63, PENINSULA PARKVILLE, THINDLU VILLAGE, SARJAPURA HOBLI, ANEKAL TALUK, BANGALORE, KARNATAKA, PIN-562125 Senders Address: Mukul RAIZADA 7, STATE BANK COLONY JANAKPURI MARRIS ROAD, ALIGARH, U.P-202001
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Jitesh k.
                                    from Gurgaon, Haryana
                                    Jan 4, 2016
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                                    Address: Gurgaon, Haryana, 122102

                                    On 31 December my friend from Mumbai sent me a package It was come to gurgaon on 2 Jan 2015. And today on 2:00 pm its saying its delivered. How's that possible? I was at home all the day. Please help guys. My tracking no. is M28656333. Let's all get together and stop this fraud company. Call me on My no. [protected]
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      swapnil2371990
                                      from Mumbai, Maharashtra
                                      Jan 4, 2016
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                                      Address: Mumbai City, Maharashtra, 400030
                                      Website: dtdc.in

                                      Complaint against delivery man of dtdc courier respected sir / madam my name is swapnil sunil shivalkar today i had recived call on my grany number [protected] from dtdc courier man he had called my grany that plz come outside at bus stop i will not come at u r door...My grany had requested to him plz sir come at our door...U supposed to come at shipping address... He replied chaiye toh loh varna mein jata hu then grany intimate me of his behaviour...And i had gone where he had called me ...At that time he was not there...I had waited for 45 mins over there...He not there...Then i had remove my bike and gone to search him he meet me on road which is 15 mins far away from earlier destination...And unfortunately he was that person...Earlier also i had complaint against him regarding harrasment to my family members... Actually i had registered on reward me as a free sampl
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        nganing gs
                                        from Bengaluru, Karnataka
                                        Jan 4, 2016
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                                        Address: Bangalore, Karnataka, 560010
                                        Website: www.dtdc.com

                                        I am very disappointed by your services. I have send my goods from Bangalore to Imphal(Manipur) on 10/12/2015 with Consignment no.D25501107 But on reaching the destination at Imphal on 16/12/2015, The DTDC Nagamapal office at Imphal call up and told us to come and collect the goods since it was dark and they said they cannot deliver due to vehicle problem. Thus, I call up my cousin bro to go and collect the goods. when my Cousin bro brought the goods at home, it was found that five shoes, two wallets and one Leather Bag from the goods was found missing. when we call up the Nagamapal DTDC office they said the goods was send broken from Guwahati office, when we call up Guwahati office they said they goods was send without any defect. Thus they were blaming each others and I really don't know what to do. They exact lost of my goods was more than 10k. Now, i am doubtful whether to continue with your services in future. Kindly put up this matter at the earliest. And request to compensate the lost or arrange to return my lost items
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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