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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 458

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S
Shaurya Dwivedi
Dec 26, 2015
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Website: www.dtdc.in

DTDC has the worst tracking system. My friend made a courier to me and provided me the tracking ID. I tried to track the product which was dispatched on 24th December 2015. The tracking details showed me the status on 17th November 2015. Moreover, if you track it on dtdc.in you won't get proper details at all. And if you track on dtdc.com, if you will get partial information, where as courier made through blue dart has perfect tracking system where they even mention if the product is out for delivery or not. I am unsatisfied by this system.
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    Guneet Chawla
    from Mumbai, Maharashtra
    Dec 25, 2015
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    Address: Lucknow, Uttar Pradesh, 226012
    Website: Www.dtdc.in

    These ppl treat the customer as garbage N after receiving money the service they is lyk we wil hav to go n pick the courier from dere office Dey r nt ready to deliver at the adress provided courier charges: 450 DTDC tracking no: Z76362044 And the office from where the parcel shud b deliverd is parag kanpur road lucknow Delivery boy contact number +[protected] name anirudh N the way dey tok is untolearteable
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      ydh
      from Pune, Maharashtra
      Dec 25, 2015
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      Address: Pune, Maharashtra, 411057
      Website: dtdc.in

      I sent my parcel from Hinjewadi DTDC on 21st Dec. 2015 and the estimated date to reach that parcel was 24th Dec. 2015. However, the parcel was urgent and was looped in Pune then Nagpur and again then Pune. Although when that cleared up, the parcel is now looped in Bhopal and Indore. Thus, the parcel has yet not reached it's destination on time. If this kind of service is provided then Indian Post is better than them. The cost is less and time taken is same. Some action shall be taken so that some improvement should be there. If they take so much money then they should work accordingly.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        Trip rachna
        from Lohaghat, Uttarakhand
        Dec 24, 2015
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        Not giving home delivery

        Address: Nainital, Uttarakhand, 263139

        Sir with due respect I would like to inform that dtdc is not providing home delivery in haldwani city, dist. Nainital ( uttarakhand). Due to this I have to receive by parcel myself by going there only. So its a kind request to dtdc to give home delivery in haldwani, uttarakhand (pin- 263139)....
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        Sivaamjuri
        from Pune, Maharashtra
        Dec 24, 2015
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        Address: East Godavari, Andhra Pradesh, 533102
        Website: Dtdc.in

        Dtdc of Rajahmundry people told me subbarao NAGAR of Rajahmundry 533102 not covered for delivery of a parcel. They said me to collect the parcel from office. I'm not able to collect the parcel from office I told them to deliver the parcel to the address. Instead of delivery of the parcel they return the parcel with reason customer shifted. I'm asking you one thing why did you accept the parcel from the sender. If it a un serviceable area. ? My parcel AWB number is - X16029743.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          Ananya Chauhan
          from Basi, Punjab
          Dec 24, 2015
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          Address: Hooghly, West Bengal, 171006

          DTDC misplaced my courier that was dispatched from simla to palampur . There was no reply or compensation from there end except misbehavior. Kindly look into the matter.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            sp86058
            from Visakhapatnam, Andhra Pradesh
            Dec 23, 2015
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            Address: Hyderabad, Andhra Pradesh, 500081

            I wanted to courier an imp docummet which needs to be deliveres the nxt day. Kphb dtdc told me it will b delivered the nxt day evening for which they charged 450(100 extra for faster delivery). When i tracked the number it says it will b deliveres after 2 days. Kindly let me know what kind of service u r providing n why was i given the wrong information. Awb no. [protected], booked at Bluedart for Rs.450 (total amount)
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              rohit7870
              from Delhi, Delhi
              Dec 23, 2015
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              Address: Ahmedabad, Gujarat, 382350

              This is rohit savaliya from ahmedabad gujrat i have done curior from surat to amreli on 19dec 2015 surat branch gave me commitment of delivery on 21st monday 2015 but today is 23rd not received me curiors still. and surat brach person not talking properly with customer. no one pick phone on office. and also rajkot branch office person nor receiving phone from morning to still evening. docket no. A33030643 not proper service of rajkot office. required action on surat and rajkot office. Very bad service thanks Rohitbhai [protected] Gujarat
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                vishals29
                from Dehra Dun, Uttarakhand
                Dec 23, 2015
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                I am a frequent online buyer. I had just shifted to BS block in Sector 70, Noida recently. Few of my consignments are coming from DTDC. Since the last month my courier is about to Deliver through Sector 70, DTDC Courier. Every time when my courier reaches their office they inform me that your courier is at our office and kindly come to office to collect. Today 3rd time sice the last month they called me in morning and said to collect your courier. I refused and told them to deliver, after my 3 follow ups they said that courier boy is unable to find your address and i.e. just a 100mtr away from their office. Pathetic courier services.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  bcpl
                  from Indore, Madhya Pradesh
                  Dec 23, 2015
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                  Address: Indore, Madhya Pradesh, 452001
                  Website: dtdc.in/tracking/tracking.asp

                  Sent a courier by DTDC on 17 nov 2015 indore to Delhi ..nither deliverd nor received back. i have concern person regard this but still not resolved
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                    Gopa Banerjee
                    from Mumbai, Maharashtra
                    Dec 23, 2015
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                    Address: 713325

                    Consignment no. K[protected] was booked from Burnpur (713325) centre of DTDC on 28.10.2015. When it was not delivered till 2nd. November I approached the DTDC person at Burnpur. He assured me that the consignment would be delivered shortly. On 4th. the tracking record showed 'attempted' but on enquiry from consignee it was gathered that no one called or came for delivery during all this period. On 6th Nov. when it was still not delivered we approach your representative at Burnpur again.After checking the records he informed that the consignment had been returned and was on its way back. After a week we enquired again at the DTDC local office and was informed that the package was sent again to addressee and this time the delivery will definitely be effected.It was end of November by this time . On 12th Dec. we went to the local office and confronted the person in-charge and was finally informed that the consignment was lost. The package contained a saree, a Deewali Gift for my daughter in law costing around Rs.2000/- beside the courier charges. I want compensation for the value of the couriered item and compensation for the harrowing experience I had to undergo. With regards,
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                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Dec 27, 2015
                    Updated by Gopa Banerjee
                    It has been four days but there has been no response from DTDC customer support.
                    Jan 10, 2016
                    Updated by Gopa Banerjee
                    Enquiries made by DTDC Noida centre on 08.01.2016.Provided the informations sought by them. No further communication.
                    Sep 21, 2016
                    Updated by Gopa Banerjee
                    No action taken. Asked to contact originating centre.When contacted, were told that since the consignment was not insured, nothing could be done.What should I do now?
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                      Siva Tejeswar reddy
                      from Bhopal, Madhya Pradesh
                      Dec 22, 2015
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                      Address: Bangalore, Karnataka
                      Website: www.dtdc.com

                      Saying express courier service isn't important, you need to prove it. My certificates are booked from my college in bangalore to the joining institiute in hyderabad a month ago i.e on Nov25 and till date it is neither delivered nor returned. your recklessness, carelessness may lead to the cancellation of my admission in the college. your going to be responsible for my delay of certificates.
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                        ashishjaiswal.aj
                        from New Delhi, Delhi
                        Dec 22, 2015
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                        Address: Hyderabad, Andhra Pradesh, 500084

                        My Consignment number is D24347419. The item was totally damaged and pic for same has been attached. I am looking for complete compensation. really bad experience with DTDC
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                          kk murali
                          from Angamali, Kerala
                          Dec 22, 2015
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                          Address: Kolkata, West Bengal, 700027
                          Website: dtdc.in

                          DTDC Couriers: Booked a document weighing abt 105 grams to Halol in Gujrat on 19th Dec 2015 vide Consignment note number V26136293 from Kolkata and was assured to be delivered by 21st Dec . Today 22/12/2015, 7 PM the document thro Online Tracking is showing "In Transit" status at Guwahati. The outlet where I booked (next to Chetla Police Station) the document is making excuses. Not sure what to do now... It is important document... the documents contained Bills which because of delayed in delivery has gone into a delayed payment to me by atleast 2 months... Its disturbing to note such pathetic service from such a courier.
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                            Arunroy Thattil
                            from Thrissur, Kerala
                            Dec 22, 2015
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                            Address: Thrissur, Kerala, 680306
                            Website: dtdc.in

                            Sir last week i have ordered an item in an online site. They sent my order via dtdc with tracking id z75925099.Now the courier has reached my nearby town . And your service providers are asking me to reach office & collect courier. I have ordered my package with home delivery. But now your service providers are not making it to home.Please take immediate action against this. Sincerely arunroy thattil [protected]
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                              Deepthi Dilip
                              Dec 22, 2015
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                              Address: Bangalore, Karnataka, 560057
                              Website: www.dtdc.com

                              Hello Sir/Madam, I am Deepthi residing in Bangalore. I sent a courier from DTDC Bangalore located in hennur cross on 14/12/2015, the CN no. being B24339223 containing an important document to be delivered in Thrissur(kerala).This courier was sent by me paying an amount of Rs.190 as speed post that will reach kerala in 2 days. After 3 days this courier was not delivered and when called to the office in kerala they told me it was a normal post. I then realised that the people in DTDC cheated me by taking extra money. And also adding this courier has not reached thrissur even today(22/12/2015).
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Noufal Ansari
                                from Thiruvananthapuram, Kerala
                                Dec 22, 2015
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                                Address: Ernakulam, Kerala, 682030
                                Website: Dtdc.com

                                The dtdc courier agents never delivers a consignment nor they contact us when they receive any consignmnet. And they say they donot hav any responsibilty to deliver the consignment either.. N wat is their duty..!! Neither do they inform nor they delivers.. Pathetic service.!!
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                And added to this .. When i asked them about this they refused to give me the product..!
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                                  premnec
                                  from Hyderabad, Telangana
                                  Dec 22, 2015
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                                  Address: Chennai, Tamil Nadu, 600113

                                  My particulars were returned to Chennai apex due to no service at my area and from Chennai apex it has been sent to tambaram branch to return to sender. But, it's been 10 days package is with tambaram branch and has not been returned to sender. I use to call tambaram branch more than 10 times daily. But, they are not taking up my call and not ready to respond back. Dtdc response is pathetic. Why did we choose dtdc. It's Because of the service you offer. But, it appears your reluctant in proving response. please let me know the status Asap. Thanks Prem [protected]
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Bhavdip Ghevariya
                                    from Bengaluru, Karnataka
                                    Dec 22, 2015
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                                    Address: Surat, Gujarat, 394101
                                    Website: Dtdc and other

                                    Customer mo. [protected] I booked a Courier at 31/08/2015 to Mumbai. And the tracking ID was A3Z412570 and When I tracked my Courier . I came to know that the Courier has been delivered after one month af the date of booking dated on 30/09/2015. But the receiver said that the and the courier contained Document and mobile and it was damaged in shipping. Which had insurance Cash back of 12500/- I request you that give me the certified copy POD Slip because without POD Slip I will not get my insurance cash back and I request to provide me POD slip in your Mota varachha branch they responded me we„ but as they tried their level best to get it from DTDC Mumbai branch. They had an conversation with them through e-mail but now Mumbai branch is not responding. Now as I am having harassment and its my request to you to provide me POD I within 10 days. If you won't help me to get POD in 10 days then as last option I have to go through consumer forum. Receiver address :-UB Insurance Associates C/O Apps Daily Solutions PVT LTD. 6th Floor, C-Wing, Oberoi Garden Estates, Chandivali Farm Road, Andheri (E), Mumbai 400072, INDIA.
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                                      Bala4101
                                      from Hyderabad, Telangana
                                      Dec 21, 2015
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                                      Address: Hyderabad, Andhra Pradesh, 500088

                                      Sir I send one courier from madhapur branch they taken 270 same courier sended from madhapur police station branch they taken 190
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