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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jan 21, 2026
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DTDC Courier & Cargo reviews & complaints page 458

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K
Kingsuk Ghatak
Jan 4, 2016
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Address: Nadia, West Bengal

Dear All, A product which I bought from flipkart and the same thing siftted in the date of 28 and kalyani dtdc branch received and open the bag in the date of 01/01/16. Till now I not get the product. When I call to Kalyani office but the staff behabior is not good with me. My siffment id is [protected]. And the staff contac no is [protected].
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    manideep.arigela
    from Noida, Uttar Pradesh
    Jan 3, 2016
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    Address: 560100

    Hi Sir/ Madam, I have to receive one consignment from DTDC on 22nd May 2015. But I didn't received it till now, so I went to their office 4 to 5 times, every time they are saying like they are checking but didn't get back. So I have sent an email to their management regarding the same. They are also not responding properly. I HAVE ALL THE MAIL COMMUNICATION WHIH I HAD WITH THEIR MANAGEMENT. Please help me on this. Thanks. MAIL COMMUNICATION BETWEEN ME AND DTDC MANAGEMENT: [protected] Forwarded message[protected] From: "mani deep" Date: 27 Jun 2015 7:25 pm Subject: Regarding the Missing of my Consignment with ref no: H45212992 To:, , , Cc: Hi Team, I have to receive the consignment with reference no H45212992 on 22nd May 2015, but i didn't get any call from the delivery boy regarding the delivery on that day. But when am checking the status online, it is showing as the product is delivered. Please find the attached screenshot of the online status. After 6 days, i went to Konappana Agrahara branch for inquiry, The delivery boy told he delivered the product at my place. So i came back and checked with the security people at my place, they told they have not received any parcel. On the next day i went to konappana branch again and asked them to show the sheet in which the people used to sign when you deliver the product, but they haven't showed that to me. After that the boy told he has not delivered any product at my place. Delivery boy details: Konnappana Agrahara Branch ph no of boy: [protected] After i went so many times to that branch, they suggested me to check at Madiwala branch. So i went to madiwala branch, there i met pradeep ([protected]) and explained the same.He suggested me to send this mail. Contents in Consignment: 1) Normal Spects with optical power of -8. 2) Cooling goggles with optical power of -8. Totally both of them costs 5000. I am having some questions regarding your service: 1) When i have to get one parcel, before that the delivery boy has to call me for delivering that product, but i have not received any call. 2) After 6 days i went to konappana branch, there i didn't get correct response from them. I went 3 to 4 times and waited for 40 min every time.Simply they are telling that they are checking. 3) Without delivering the product to the customer, how you people updated the status as "Delivered" ? 4) Why the delivery boy told at first he delivered the product and after that why he told he has not delivered the product? 5) Why the konappana branch people didn't showed that Delivery sheet ? Is this the service you people are offering to the Customers? Now its 27-jun-2015 . so from may 22, till now approximately more than one month still i didn't get my consignment. I am sending this mail because I hope that i will get a solution for my issue. My Details: Manideep Arigela, Flat no 102, E block, Green garden apartments, land mark: Chicken shop, Kammasandra road, Huskur Gate, Electronic city, Bangalore-560100 Ph: [protected] [protected]. Thanks Pradeep for helping me out in this issue because you are the one from whom i am getting good response. Thanks in Advance. Thanks & Regards, Manideep.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Sabarna Saha
      Jan 2, 2016
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      Address: Cooch Behar, West Bengal
      Website: www.ebay.in

      Dear Sir, this is Sabarna Saha. I bought one cover from EBay it was coming through of your courier services. The tracking number is Z76155457. It shows on status that it delivered, but sorry to say it is still not delivered. Please it is my sincere request to the authority to take necessary steps as early as possible. If you need my address again I'll send it too. Name-Sabarna Saha Address - ward no 07, P.O-Mathabhanga, Dist-Coochbehar, Pin-736146 Email ID-sabarna.[protected]@gmail.com phone number -[protected]
      Aug 5, 2021
      Complaint marked as Resolved 
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Dear Sabarna Saha,

      Kindly share your Paisa Pay ID or registered email id with us so that we can assist you further.

      Thanks & Regards,
      Team Ebay
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        D
        Daniel Gurung
        from Gobardanga, West Bengal
        Jan 2, 2016
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        I had book one item on 13 Feb 15 for west Bengal vide CN No. C58524509 but till date item has not been delivered at its addressee. Please look into my matter. Numerous complaints has been lodged...
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          S
          Stalin D'Cruz
          from Mumbai, Maharashtra
          Jan 2, 2016
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          Address: 411057

          This is to inform you that the dtdc branch at boomkar chowk next to sayaji hotel, pune 411057 has showed no interest in followingup with us and by not sending our parcel, and said that they have dropped it with the watchman on 24th dec 2015 reason being that no one was at home, but there is always someone at home. no watchmen in this society will accept any parcel as they directly send the delivery guy to our home. I beleive they have lost the parcel. We always had to contact them for an update, and the reply was that they will be sending it soon. Dtdc has been very careless in this, it was a very important document as it was a degree certificate. The delivery guys name is Arvind and his supervisor name is Eknath. The delivery was couriered from Delhi and the awb no: Z77295053. Thanks, Stalin Dcruz Mobile number [protected]
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            M
            monita
            from Delhi, Delhi
            Jan 2, 2016
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            Address: Patna, Bihar, 800001

            ONE WORD FOR DTDC COURIER SERVICE - THIEF. Guys please don't use this courier service. This is worst organization. I think some gangs of thief opened this service to loot people in legal ways.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              Abhithakur74
              Jan 1, 2016
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              Address: 201309

              I'm a student of Amity, so they use this useless dtdc to courier study materials to their students. But bloddy DTDC guys, taken their service charges from university and called me[protected] to say that "we have recieved your books by mistaken because KHORA is a No Service Area and you have to come to collect your books from their khora branch" I mean does it makes any sense that they operating their office from no Service area. I just want to say they are bloody dacoits and I'll do negative publicity as much as I can. You bloody dacoits(DTDC) get ready to be business less. Abhishek [protected]
              Aug 5, 2021
              Complaint marked as Resolved 
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Dear Korotania's RamMe

              We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
              Please feel free to give us your feedback at [protected]@dishtv.in.
              Have a nice day.

              Regards,
              Online Team
              DishTV
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                B
                Bharath Kumar R
                from Mumbai, Maharashtra
                Jan 1, 2016
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                I requested for proof of delivery

                Address: Bangalore, Karnataka, 570024
                Website: www.dtdc.in

                Dear sir/madam, I have sent one parcel to the below mentioned address through your DTDC service with docket no B27382330.so, kindly provide me the proof of delivery dsr report and please it required on urgent basis the courier sent address is TO PRASHANT srivastava house no 189 anantpura katra azamgarh 276001 UP Tel - [protected] But no one helped me to get the proof of delivery by dtdc company Regards Bharath Kumar...
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                nevinjacob
                from Mumbai, Maharashtra
                Jan 1, 2016
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                Address: Thane, Maharashtra, 401107
                Website: www dtdccourier com

                My company has using dtdc courier service from many months but from 6 months i having lot of issues like * the delivery is taking more than 1 month * if gone to outlet they saying they dont know * if call customer service that will connect * if connect they say they dont know any thing go to out let * and if go to out they even say same thing
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                My company has using dtdc courier service from many months but from 6 months i having lot of issues like
                * the delivery is taking more than 1 month
                * if gone to outlet they saying they dont know
                * if call customer service that will connect
                * if connect they say they dont know any thing go to out let
                * and if go to out they even say same thing
                i have not getting any answer from anywhere i lost client coz of dtdc its loss for me more than 50k please do some thing urgent
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                  S
                  sukhendu tarafder
                  from Pune, Maharashtra
                  Dec 31, 2015
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                  Address: Pune, Maharashtra, 412114

                  Hi, I have booked a currior service( letter and form) from Pune to Bangalore on 27/12/2015. And as per DTDC it should be delivered on 30th Dec'15. But still not delivered. referece no- p35320677 Please help.. Thanks Sukhendu
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  bekar service
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                    Rajkishore162
                    from Balasore, Odisha
                    Dec 31, 2015
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                    Address: Balasore, Odisha, 756001
                    Website: dtdc.com

                    A parcel was coming through DTDC courier to Balasore, Odisha, 756001. I have order with name Subhashree Behera. But It delivered to Someone named S.Singh. I didn't get the product. And courier boy couldn't tell about the product. Product tracking number is "X16053692". Take strict step against this. Apart this when I received other product some parts are missing from the packaging. I request you take immediate step against the courier service.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      S
                      sbi 10749
                      from Mansa, Punjab
                      Dec 30, 2015
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                      Address: Bathinda, Punjab, 151301

                      A dtdc courier supposed to be delivered at our address was kept by the company. When asked they said your office was closed on Saturday 26 the December but they didn't even tried to deliver the courier on Monday(28/12/15) that is working day for all offices. When I tried to contact the courier agency they told us that they visit once a week only to deliver the couriers to our place.
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                        Yasdani
                        from Mumbai, Maharashtra
                        Dec 30, 2015
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                        Address: 524137
                        Website: Dtdc.in

                        Hi this is shaik from kovur, on[protected] my brother sent one electronic product to Bangalore with DTDC courier (consignment no : V[protected]but the product not reached to Bangalore after they done primary enquiry they confirmed product got missed some where I applied claim amount for that, I have all bills, document, claim documents every thing I have with me but still i did not get any thing from them almost more then 7 months completed that product value 8999 rupees i sent many emails to customer care department no response please solve my problem and get my money from them contact me if you need more information from me. Thanks . Shaik yasdani [protected], [protected]. [protected]@gmail.com
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Jan 10, 2016
                        Updated by Yasdani
                        Please solve my problem
                        Jan 10, 2016
                        Updated by Yasdani
                        Please solve my problem
                        Jan 11, 2016
                        Updated by Yasdani
                        Hi team,

                        No response from anybody.
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                          agk020
                          Dec 30, 2015
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                          I have already complained for non deliver of parcel which had sent on 23.11.15 the details complaint dt 24.12.15 raised to your dealer is as under "Kind Attn : Mr. Chavan Dear sir, I have send one parcel thru your DTDC courier vide Docket no.P34590969 dt.23.11.15 to Chennai, on following address : - Mrs. Pallavi Sandeep Gargate Qtr No. C-11, DAD QUARTERS, Behind Madras War Cemetry, Nandambakkam, Chennai - 600089 Cell No.[protected] I think due to natural calamities it deled, but till date it is not delivered and also not return back to my address. If it is at Chennai please deliver it to new address as below : Mrs. Pallavi Sandeep Gargate Office of the Controller of Defence Accounts 618, Anna Salai, Teynampet, Chennai - 600018 Cell No.[protected]" I once again request you to look into the matter for delivery of parcel and confirm per return mail, my mail id is [protected]@solconindia.com
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                            sujitd007
                            from Pune, Maharashtra
                            Dec 30, 2015
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                            Address: 411028
                            Website: dtdc.in

                            Hi, I have a complaint against the courier service, My product still not delivered to china, and when asked for the delivery proof no one entertaining, I mailed at least 20 times to: intl.[protected]@dtdc.com magarpatta.[protected]@fr.dtdc.com [protected]@dtdc.com AWB No.: N95978487 Please update me asap, before I filled a complaint in consumer forum
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                              psmruti_ranjan
                              from Bhubaneshwar, Odisha
                              Dec 29, 2015
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                              Address: Jhunjhunu, Rajasthan, 333031
                              Website: www.dtdc.in

                              One of my parcel which was booked on[protected] vide docket no Z78731675 for Pilani, Rajasthan from Delhi has not delivered yet and neither the courier company could able to trace out the product. There is no update since[protected] when tried to track through their site. Hence, it is requested to look into the matter and order the courier company for compensation of Rs. 5000/-
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              there is no response from the company neither they delivered the product
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                                Gaurav Garg944444
                                from Noida, Uttar Pradesh
                                Dec 29, 2015
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                                Address: 110092

                                Dear Sir I have orders some items through online website and i have got a massage on 9 december that your packet was sent through DTDC vide awb No. X16024776 and it was now showing that your courier is delivered on 18 dec bt i didn't received any thing. please tell what can i do now.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Never use this DTDC courier the worst service in our country
                                I too have same problem I didn't get the the product .please help.
                                Call [protected]
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                                  annmarychinchu
                                  from Patna, Bihar
                                  Dec 28, 2015
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                                  I have booked one parcel for Panchkula, Haryana on 22/12/2015.I was told that it will reach by 24 .The status shown when tracking the no is office closed, which was opened that day.If they are not getting the exact place they would have called up and asked the recipients no which was given.And today is 28 till the parcel not recieved.please do the needful.consignment no is v26451646
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                                    zade133
                                    from Mumbai, Maharashtra
                                    Dec 28, 2015
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                                    Address: Nagpur, Maharashtra, 440032

                                    Sr/Madam, I wish to inform you that I have booked my parcel from Jalalpura Nagpur office for New delhi on 19/12/2015, but very unfortunate to say about your service that the said parcel has no been received by the addressee till date. So, look into the matter at the earliest and do the needful so that the same should be received by the receipant at New delhi. Docket number of parcel is M28524063 booked date 19/12/2015 FROM DR PRASHANT D ZADE, SENDER of PARCEL FROM NAGPUR
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Medzer
                                      from Noida, Uttar Pradesh
                                      Dec 28, 2015
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                                      Address: Ghaziabad, Uttar Pradesh, 201014

                                      We are highly suffering due to worst delivery system by Nyaykhand, Idirapuram, Ghaziabad(U.P.) Franchisee. He either do not send delivery boy to deliver or whenever he sends the delivery, incase the office person is gone for lunch, he returns the document to consigner without any call or re-delivery.it is badly impacting the business. This is the regular habit of this franchisee.His behavior is also very unprofessional. If immediate action is not taken, we shall move for a legal action against the franchisee and company. The contact no. of the Franchisee is [protected] Sincerely Medzer Pharma (A Div. of Panax Trading Co.) A-209, IInd Floor, Rajhans Plaza Ahinsa Khand-1 Indirapuram, Ghaziabad
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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