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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 458

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S
sbi 10749
from Mansa, Punjab
Dec 30, 2015
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Address: Bathinda, Punjab, 151301

A dtdc courier supposed to be delivered at our address was kept by the company. When asked they said your office was closed on Saturday 26 the December but they didn't even tried to deliver the courier on Monday(28/12/15) that is working day for all offices. When I tried to contact the courier agency they told us that they visit once a week only to deliver the couriers to our place.
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    Yasdani
    from Mumbai, Maharashtra
    Dec 30, 2015
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    Address: 524137
    Website: Dtdc.in

    Hi this is shaik from kovur, on[protected] my brother sent one electronic product to Bangalore with DTDC courier (consignment no : V[protected]but the product not reached to Bangalore after they done primary enquiry they confirmed product got missed some where I applied claim amount for that, I have all bills, document, claim documents every thing I have with me but still i did not get any thing from them almost more then 7 months completed that product value 8999 rupees i sent many emails to customer care department no response please solve my problem and get my money from them contact me if you need more information from me. Thanks . Shaik yasdani [protected], [protected]. [protected]@gmail.com
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Jan 10, 2016
    Updated by Yasdani
    Please solve my problem
    Jan 10, 2016
    Updated by Yasdani
    Please solve my problem
    Jan 11, 2016
    Updated by Yasdani
    Hi team,

    No response from anybody.
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      agk020
      Dec 30, 2015
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      I have already complained for non deliver of parcel which had sent on 23.11.15 the details complaint dt 24.12.15 raised to your dealer is as under "Kind Attn : Mr. Chavan Dear sir, I have send one parcel thru your DTDC courier vide Docket no.P34590969 dt.23.11.15 to Chennai, on following address : - Mrs. Pallavi Sandeep Gargate Qtr No. C-11, DAD QUARTERS, Behind Madras War Cemetry, Nandambakkam, Chennai - 600089 Cell No.[protected] I think due to natural calamities it deled, but till date it is not delivered and also not return back to my address. If it is at Chennai please deliver it to new address as below : Mrs. Pallavi Sandeep Gargate Office of the Controller of Defence Accounts 618, Anna Salai, Teynampet, Chennai - 600018 Cell No.[protected]" I once again request you to look into the matter for delivery of parcel and confirm per return mail, my mail id is [protected]@solconindia.com
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        S
        sujitd007
        from Pune, Maharashtra
        Dec 30, 2015
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        Address: 411028
        Website: dtdc.in

        Hi, I have a complaint against the courier service, My product still not delivered to china, and when asked for the delivery proof no one entertaining, I mailed at least 20 times to: intl.[protected]@dtdc.com magarpatta.[protected]@fr.dtdc.com [protected]@dtdc.com AWB No.: N95978487 Please update me asap, before I filled a complaint in consumer forum
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          psmruti_ranjan
          from Bhubaneshwar, Odisha
          Dec 29, 2015
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          Address: Jhunjhunu, Rajasthan, 333031
          Website: www.dtdc.in

          One of my parcel which was booked on[protected] vide docket no Z78731675 for Pilani, Rajasthan from Delhi has not delivered yet and neither the courier company could able to trace out the product. There is no update since[protected] when tried to track through their site. Hence, it is requested to look into the matter and order the courier company for compensation of Rs. 5000/-
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          there is no response from the company neither they delivered the product
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            G
            Gaurav Garg944444
            from Noida, Uttar Pradesh
            Dec 29, 2015
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            Address: 110092

            Dear Sir I have orders some items through online website and i have got a massage on 9 december that your packet was sent through DTDC vide awb No. X16024776 and it was now showing that your courier is delivered on 18 dec bt i didn't received any thing. please tell what can i do now.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Never use this DTDC courier the worst service in our country
            I too have same problem I didn't get the the product .please help.
            Call [protected]
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              annmarychinchu
              from Patna, Bihar
              Dec 28, 2015
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              I have booked one parcel for Panchkula, Haryana on 22/12/2015.I was told that it will reach by 24 .The status shown when tracking the no is office closed, which was opened that day.If they are not getting the exact place they would have called up and asked the recipients no which was given.And today is 28 till the parcel not recieved.please do the needful.consignment no is v26451646
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                zade133
                from Mumbai, Maharashtra
                Dec 28, 2015
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                Address: Nagpur, Maharashtra, 440032

                Sr/Madam, I wish to inform you that I have booked my parcel from Jalalpura Nagpur office for New delhi on 19/12/2015, but very unfortunate to say about your service that the said parcel has no been received by the addressee till date. So, look into the matter at the earliest and do the needful so that the same should be received by the receipant at New delhi. Docket number of parcel is M28524063 booked date 19/12/2015 FROM DR PRASHANT D ZADE, SENDER of PARCEL FROM NAGPUR
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  M
                  Medzer
                  from Noida, Uttar Pradesh
                  Dec 28, 2015
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                  Address: Ghaziabad, Uttar Pradesh, 201014

                  We are highly suffering due to worst delivery system by Nyaykhand, Idirapuram, Ghaziabad(U.P.) Franchisee. He either do not send delivery boy to deliver or whenever he sends the delivery, incase the office person is gone for lunch, he returns the document to consigner without any call or re-delivery.it is badly impacting the business. This is the regular habit of this franchisee.His behavior is also very unprofessional. If immediate action is not taken, we shall move for a legal action against the franchisee and company. The contact no. of the Franchisee is [protected] Sincerely Medzer Pharma (A Div. of Panax Trading Co.) A-209, IInd Floor, Rajhans Plaza Ahinsa Khand-1 Indirapuram, Ghaziabad
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    K
                    k_jitendra
                    Dec 28, 2015
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                    Address: 344001
                    Website: dtdc.in

                    I was supposed to receive a consignment from my previous organization. They have shipped it on 16th November 2015 with AWB number K83363373, but due to negligence of DTDC courier I have not received till now. I have contacted regarding this to DTDC, yet no reaction from DTDC. Also send a mail to DTDC dated 15 december 2015 with a complaint number 01259114.
                    +3 photos
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      Ashok Gajendra Nayak
                      from Mumbai, Maharashtra
                      Dec 28, 2015
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                      Address: Bhadrak, Odisha, 756126

                      I have booked one Printer Hp through DTDC Courier on 17/12/2015 Vide Docket NoD25756457. to Bhadrakh Station. The Branch Co-ordinator is there, from my side person is returning back due to not pick up the mobile Phone
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        Yangaiah Thokala
                        from Bengaluru, Karnataka
                        Dec 28, 2015
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                        Address: 560001

                        Parcel not delivered and no response : Docket Number : D26195341, A parcel was booked to me on 18th December, 2015 from Delhi and reached DTDC office Chamrajpet office. I have tried to call DTDC office, Head office, Regional Office and everyone no response and parcel is not delivered yet . Very Bad and worst service by DTDC. had a very bad experience
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          asutoshdesai
                          from Surat, Gujarat
                          Dec 27, 2015
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                          Address: Surat, Gujarat, 395009
                          Website: www.dtdc.com

                          Worst company i have ever worked with. spoiled my career. i have sent a courier to canadian embassy from dtdc surat 21st dec 2015, i was told by staff ther courier will reach nova scotia embassy by 25th or 26th at most. i got a call from dtdc local office on 23rd that they need my photo id proof before they dispatch courier i sent them immidiately. by that time my courier was not even moved out from their office. and i called today asking when it will be delivered as its 27th today and nova scotia wont accept my courier application after 29th and i got a reply that he can tell me anything till 1st of january. so there is no use of me sending application i wasted 60 thousand INR for visa fees too. worst company i ever dealt with beware of this mf cheaters
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            S
                            Shaurya Dwivedi
                            Dec 26, 2015
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                            Website: www.dtdc.in

                            DTDC has the worst tracking system. My friend made a courier to me and provided me the tracking ID. I tried to track the product which was dispatched on 24th December 2015. The tracking details showed me the status on 17th November 2015. Moreover, if you track it on dtdc.in you won't get proper details at all. And if you track on dtdc.com, if you will get partial information, where as courier made through blue dart has perfect tracking system where they even mention if the product is out for delivery or not. I am unsatisfied by this system.
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                              Guneet Chawla
                              from Mumbai, Maharashtra
                              Dec 25, 2015
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                              Address: Lucknow, Uttar Pradesh, 226012
                              Website: Www.dtdc.in

                              These ppl treat the customer as garbage N after receiving money the service they is lyk we wil hav to go n pick the courier from dere office Dey r nt ready to deliver at the adress provided courier charges: 450 DTDC tracking no: Z76362044 And the office from where the parcel shud b deliverd is parag kanpur road lucknow Delivery boy contact number +[protected] name anirudh N the way dey tok is untolearteable
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                                ydh
                                from Pune, Maharashtra
                                Dec 25, 2015
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                                Address: Pune, Maharashtra, 411057
                                Website: dtdc.in

                                I sent my parcel from Hinjewadi DTDC on 21st Dec. 2015 and the estimated date to reach that parcel was 24th Dec. 2015. However, the parcel was urgent and was looped in Pune then Nagpur and again then Pune. Although when that cleared up, the parcel is now looped in Bhopal and Indore. Thus, the parcel has yet not reached it's destination on time. If this kind of service is provided then Indian Post is better than them. The cost is less and time taken is same. Some action shall be taken so that some improvement should be there. If they take so much money then they should work accordingly.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Trip rachna
                                  from Lohaghat, Uttarakhand
                                  Dec 24, 2015
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                                  Not giving home delivery

                                  Address: Nainital, Uttarakhand, 263139

                                  Sir with due respect I would like to inform that dtdc is not providing home delivery in haldwani city, dist. Nainital ( uttarakhand). Due to this I have to receive by parcel myself by going there only. So its a kind request to dtdc to give home delivery in haldwani, uttarakhand (pin- 263139)....
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                                  Sivaamjuri
                                  from Pune, Maharashtra
                                  Dec 24, 2015
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                                  Address: East Godavari, Andhra Pradesh, 533102
                                  Website: Dtdc.in

                                  Dtdc of Rajahmundry people told me subbarao NAGAR of Rajahmundry 533102 not covered for delivery of a parcel. They said me to collect the parcel from office. I'm not able to collect the parcel from office I told them to deliver the parcel to the address. Instead of delivery of the parcel they return the parcel with reason customer shifted. I'm asking you one thing why did you accept the parcel from the sender. If it a un serviceable area. ? My parcel AWB number is - X16029743.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Ananya Chauhan
                                    from Basi, Punjab
                                    Dec 24, 2015
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                                    Address: Hooghly, West Bengal, 171006

                                    DTDC misplaced my courier that was dispatched from simla to palampur . There was no reply or compensation from there end except misbehavior. Kindly look into the matter.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      sp86058
                                      from Visakhapatnam, Andhra Pradesh
                                      Dec 23, 2015
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                                      Address: Hyderabad, Andhra Pradesh, 500081

                                      I wanted to courier an imp docummet which needs to be deliveres the nxt day. Kphb dtdc told me it will b delivered the nxt day evening for which they charged 450(100 extra for faster delivery). When i tracked the number it says it will b deliveres after 2 days. Kindly let me know what kind of service u r providing n why was i given the wrong information. Awb no. [protected], booked at Bluedart for Rs.450 (total amount)
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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