DTDC Courier & Cargo Complaints & Reviews

Dear sir, Dtdc yamuna Nagar is a poor & liar service provider. They don't dilver parcel to my location in city. Even giving wrong information to the sender. Always they used to mention that the adresee not found & also the mobile is switched off. I found this two times in last week & came to know abt all this now. Shipment about which I am talking about is From Amazon.com shipment tracking id is:[protected]. Another shipment tracking id is:- Z74679304.

I couriered a Mobile phone(iphone 4s white) from Bangalore to Sheohar district(Bihar). After a month when it didn't reach the destination, I contacted the insurance company. After a week, they said that the parcel is lost. I asked about the compensation but i didn't get get any response from them. After that I tried calling them a lot but they are not even picking up my call. The tracking number of the courier is "B23911837".

I had a courier from Bangalore(B[protected] which was shipped on 30th November and the destination was Cochin. When checked the tracking status it shows it has reached destination city courier office on December 2nd but till now not delivered to me.Tried contacting over phone and email but till now there is no response.

Tracking no Z77077418 System shows transit 03/12 Panjim But item is not yet received Shaikh ismail [protected]

Hi, Tracking no:H61757722 arrived Bangalore on 13-Dec-15, but it's still not reached To address. Can u check and do the needful. Mobile:[protected] Courier To address Ch.Venkata Ramana Murty As 3, Svs Ananda nilayam Rama Murty Nagar Bangalore - 560016

Dear Sir, We are Suzalkem Technologies Pvt Ltd - Hyderabad, having PAN India customer base. Our esteemed Customer Hailing from Muzzafar nagar booked with Docket No. Z73222459, consignment on 14/12/2015 to Hyderabad. After several communication for consignment delivery, no proper response from local DTDC persons. Finally the document delivered to wrong address and we have occurred heavy loss on not getting our consignment. We hope that the problem is addressed from your end at top priority and helping in getting our document. Regards, Narsing For Suzalkem Technologies Pvt. Ltd Ph:[protected] e-mail: [protected]@suzalkem.net

Awb # - b27620640 blr - bom awb # - z73252074 mrt - bom still we have not received the courier. Also no one comes for the delivery to our office. It's a usual problem from dtdc. Otherwise we have to tell the deliver for not sending through dtdc and find some other freight service. Thanks 1st floorabove .S.S mini dor house near evershine mall chincholi bunder link road, malad ( w ) mumbai- 400 064 mob- [protected]

Dear sir, i have purchased a data card through Amazon, Trades Avenue Services, D-4/245, Sanagam vihar, New Delhi-62 through online. Due to faulty item, same has been returned through DTDC courier on 22 Sep 2015 containing receipt number of DTDC courier K82065265 from Dimapur, Nagaland. But still now it has not been delivered by DTDC to the Trades Avenue Services. Lot of mails have been sent to CSS.[protected]@dtdc.com and Trades avenue services. Also, my friend has been approached at DTDC, Delhi Apex, Ph-I, Industrial area, Naraina, Delhi. But no fruitful results has been come out. There are so many calls through phone with DTDC, Delhi Apex has been made by me. But till now, the item has not been delivered to Trades Avenue Services. Hence you are requested to investigate this matter with DTDC, Delhi Appx and help to deliver the item to Trades Avenue services so that i can enable refund amount of that faulty item. Thank you with warm regards.

Consignment No:[protected] Myself, Atanu Mazumdar, have experienced an awful service of DTDC where five boxes were delivered from Kolkata to Vadodara. All the boxes were packed satisfactorily at DTDC, Ranikuthi branch, Kolkata office in my presence by DTDC personals with packing tape and hard PVC tape, and surprisingly, all the boxes were found torn out. Books were damaged, pital(brass) utensils were found dented, box with food materials came out of the packing, and were placed inside a sack when received at Vadodara. I had never expected such poor service of DTDC who doesn't care about the condition of the materials, and now I'm regretting for my choice of DTDC. All these happened on transit to Vadodara from Kolkata, as understood. I had a talk with Mr. Purnendu Roy Chowdhury of DTDC, Ranikuthi Branch, Kolkata (Ph.[protected] regarding the packing made at his DTDC office, who was equally surprised. And, after sending immediate feedback to DTDC customer service thru' mail, they had not come up with a single reply, SO POOR CUSTOMER SERVICE DEPARTMET. I urge others to avoid DTDC on the basis of my experience. Atanu Mazumdar [protected]

Sir/madam, I had send DSC token through DTDC courier service in shalimar garden branch, Sahibabad . having CN No:Z71156843 dated 15/12/2015. But my client has not received the DSC token that token was carrying crucial information of my client .which is not only risky for the client but also cost my company's reputation. please look into it urgently Regards Ajay pandey Pandey and Company [protected]@pandeycompany.in Mob No:[protected]

Dear Sir, This is reference to your documents sent from Lucknow to Delhi We would like to inform you that mention consignment not traceable. On getting your complaint we have rechecked all the possible location, but could not be found. We regret the inconvenience caused to you and your customer. Please suggest us the alternate and advice for further to close this case. We sincerely apologies for the same and assure to be extra careful in future. We at DTDC understand the seriousness & have alerted the concerned officials in our system regarding this lapse. Hence, we are indeed thankful to you for having brought this to our notice, assuring you of our quality services at all times & request for your patronage always, Thanks and Best Regards Yogesh Kr Dogra-AZM-Nz-2-Css A-7, SECTOR-7, NOIDA -201301 Phone:[protected]/7 भ्रष्टाचार के खिलाफ जीरो टौरलेंस

I had sent a Cargo reference number: N89030587 to India in Goa thru DTDC London Uk, last week, but Today When I called home My Mum said it was sort of a Bag wen I sent a Box, nd that bag consisted of all old used utensils which i never sent, whereas my goods wer lik new clothes nd chocolates nd household items lik curtains etc.. As christmas was approachin i thought o sending gifts too.. What do I do now?? I am missing my cargo nd the delivery guy jus keep sayin that its ours wen its not, so we asked him to take it back.. What do i do now? The picture attached is the cargo recieved which isnt mine at all

DTDC have taking order for courier r parcel service not with in there service area. and telling customer's to receive the parcel from even 100 km far distance also. Without service providing area why they r taking order's.

I have sent a courier from Ramapuram, Chennai to Nizampet, Hyderabad. Consignment number :C64344500 on 07/12/2015 but the item still not delivered and am not able to even track the shipment as the DTDC website not showing the details when i entered for tracking. I have paid 400 for the courier and the DTDC team is not even responding about my shipment delivery. I have personally enquired in DTDC Hyderabad nizampet office and they are saying ' We didn't get any courier' The courier need to be delivered immediately otherwise please take legal action on DTDC courier services.I also need penalty for the delay and for the no response. Thanks, Santosh [protected]

A courier of mine dispatched from Jaipur to Ramgarh on 11 dec 2015 consignment no F09284285. I have not recieved courier till 16 dec 2015. Kindly tell us whethet any time limit for deliver in your courier or not. If not then not commit any customer for delivery time. I am so regret to believe on you because my work had been hampered and time never comes back.

I had used DTDC courier services to send a courier to Bhopal from Mumbai dated 20 /11/2015 with docket number M25358744. The courier company had told me that this parcel will be delivered to the consignee with in 3 to 4 days; but today as of 15.12.2015; the courier has not been delivered to the consignee. Upon inquiry they are telling me that courier is held up at sales tax and I need to pay penalty of 800. This courier contains faulty mobile signal booster and I am sending the same to pantagone satellite company for replacement. I had purchased this product from them 2 years back and I do have bill from then too. Before sending courier I already informed DTDC guy that this is faulty piece and I am sending the same for replacement and he reverted that no issues we will get it delivered in 3-4 days. However now they are asking me to pay penalty amount without any reason. I asked courier guy that this is not my fault then why are you asking penalty amount from me then he said you are correct but my senior asked me to collect penalty. Request you to get in touch with them and resolve this matter at the earliest as per your conveniance. Pls register my grievance ASAP and as I am mentally and physically tired with followups with DTDC Courier. Thanks in Advance!

I was expecting a delivery sent from ASANSOL to PUNE with the consignment number of D24209008. It was sent from Asansol @30/11/2015. The address there provided was my office address and it was supposed to reach my office. They gave us a time gap of arnd 5-7 days for the product being delivered.Instead there was a phone call from someone from DTDC Pune at around Saturday dated 12/12/2015 which is a non-working day. They told me that since its a holiday so they are unable to deliver it to us and asked me to rather collect the product from there warehouse which I denied and asked them to rather send it to my office address on the very next Monday(Working Day) dated 14/12/2015. They agreed to my point but later when I was going to track the product the status was showing Item is returning as it was denied.When I contacted them they said that since they have a reputed name in the market so they return unattended things.They gave us a time gap of arnd 5-7 days for the product being delivered but it took around 12days for just a phone call and that also letting me know to pick up the item from the local warehouse.The item was sent on a urgent basis and was also sent from my family.

Hi, I have availed expresses service of DTDC, but the package is being delayed and its clear that DTDC doesn't have express services on ground. This is the second time I am facing this issue with them and this is cheating with the customers by charging extra for a service when DTDC actually doesn't have it. I tried(many times) calling there customer service care but no one attended the call. Even the complaint feedback form doesn't submit on their site. This time my package is to be delivered to Visakhapatnam and its already delayed by 2 days. No sense in going for DTDC courier again. I request for refund of extra charge I paid for express service. Date of Incident: 16 Dec 2015 Package Dispatched on 12 Dec 2015 From Ghazibad( 201014) To Visakhapatnam(530005) Consignment no: V25930366

A courier has been dispatched via DTDC with tracking No. Z73585841 on Monday i.e 7 Dec 2015 and supposed to be delivered to pune. But till date I haven't received the same. Online status is Attempted at Wed, Dec, 09, 2015 12:00 AM. Are they serious? Who delivers at 12 in night. When I checked status via the courier person, he is saying that the consignee has been shifted and courier is coming back. I am staying here since 5 years, also the courier person should have called me if this is the issue. This is not acceptable that my courier is returned without any enquiry. That was an urgent courier that's why chosen DTDC service but due to their negligence and carelessness it has been delayed to 1.5 week and don't know how many more days to go. After all this, DTDC pune with number [protected] confirmed on Saturday that I will get courier within 2 days. Now yamunagar courier is saying it has been returned to yamunanagar. On what basis they are running their business. 1. Firstly they have returned my courier with wrong reason and without any enquiry. 2. Secondly, it being said that I will receive courier in 2 days 3. Thirdly, when I am waiting for 2 days, it has been confirmed that courier has been returned to yamunanagar. After this I got a reply on email from "[protected]@dtdc.com" the s/ment has reached the booking origin kindly get into contact with booking origin for rebooking of the s/ment and getting this connected to pune again. Again I got a reply from "yamunanagar_jagadharird.[protected]@fr.dtdc.com "THIS PACKET TODAY RCVD IN YAMUNA NAGAR BRANCH. I WILL REDESPATCH THIS PACKET FOR PUNE AGAINST AWB NO.- Z73602127. IT WILL RCVD VERY SOON IN PUNE OFFICE. Now I again checked online status of new consignment number which is displayed as "Z73602127, IN TRANSIT, Wed, Dec, 16, 2015 09:06 PM, CHANDIGARH". Are they nuts. It is just 10.43 AM of 16 Dec and status have been updated for 9.06 PM. Seriously???? How one can update status for future? I don't have any status update yet for my courier.

Dear Concern, I have send a very urgent doctors prescription from Karnal to Kishanganj through DTDC on 8th of December. The currier has come Purnea (Nearby Kishanganj) on 12th of December but still the shipment not delivered which is most urgently required. Kindly help