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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 459

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R
rohit7870
from Delhi, Delhi
Dec 23, 2015
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Address: Ahmedabad, Gujarat, 382350

This is rohit savaliya from ahmedabad gujrat i have done curior from surat to amreli on 19dec 2015 surat branch gave me commitment of delivery on 21st monday 2015 but today is 23rd not received me curiors still. and surat brach person not talking properly with customer. no one pick phone on office. and also rajkot branch office person nor receiving phone from morning to still evening. docket no. A33030643 not proper service of rajkot office. required action on surat and rajkot office. Very bad service thanks Rohitbhai [protected] Gujarat
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    vishals29
    from Dehra Dun, Uttarakhand
    Dec 23, 2015
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

    I am a frequent online buyer. I had just shifted to BS block in Sector 70, Noida recently. Few of my consignments are coming from DTDC. Since the last month my courier is about to Deliver through Sector 70, DTDC Courier. Every time when my courier reaches their office they inform me that your courier is at our office and kindly come to office to collect. Today 3rd time sice the last month they called me in morning and said to collect your courier. I refused and told them to deliver, after my 3 follow ups they said that courier boy is unable to find your address and i.e. just a 100mtr away from their office. Pathetic courier services.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      B
      bcpl
      from Indore, Madhya Pradesh
      Dec 23, 2015
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      Address: Indore, Madhya Pradesh, 452001
      Website: dtdc.in/tracking/tracking.asp

      Sent a courier by DTDC on 17 nov 2015 indore to Delhi ..nither deliverd nor received back. i have concern person regard this but still not resolved
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        G
        Gopa Banerjee
        from Mumbai, Maharashtra
        Dec 23, 2015
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        Address: 713325

        Consignment no. K[protected] was booked from Burnpur (713325) centre of DTDC on 28.10.2015. When it was not delivered till 2nd. November I approached the DTDC person at Burnpur. He assured me that the consignment would be delivered shortly. On 4th. the tracking record showed 'attempted' but on enquiry from consignee it was gathered that no one called or came for delivery during all this period. On 6th Nov. when it was still not delivered we approach your representative at Burnpur again.After checking the records he informed that the consignment had been returned and was on its way back. After a week we enquired again at the DTDC local office and was informed that the package was sent again to addressee and this time the delivery will definitely be effected.It was end of November by this time . On 12th Dec. we went to the local office and confronted the person in-charge and was finally informed that the consignment was lost. The package contained a saree, a Deewali Gift for my daughter in law costing around Rs.2000/- beside the courier charges. I want compensation for the value of the couriered item and compensation for the harrowing experience I had to undergo. With regards,
        +1 photos
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Dec 27, 2015
        Updated by Gopa Banerjee
        It has been four days but there has been no response from DTDC customer support.
        Jan 10, 2016
        Updated by Gopa Banerjee
        Enquiries made by DTDC Noida centre on 08.01.2016.Provided the informations sought by them. No further communication.
        Sep 21, 2016
        Updated by Gopa Banerjee
        No action taken. Asked to contact originating centre.When contacted, were told that since the consignment was not insured, nothing could be done.What should I do now?
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          S
          Siva Tejeswar reddy
          from Bhopal, Madhya Pradesh
          Dec 22, 2015
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          Address: Bangalore, Karnataka
          Website: www.dtdc.com

          Saying express courier service isn't important, you need to prove it. My certificates are booked from my college in bangalore to the joining institiute in hyderabad a month ago i.e on Nov25 and till date it is neither delivered nor returned. your recklessness, carelessness may lead to the cancellation of my admission in the college. your going to be responsible for my delay of certificates.
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            A
            ashishjaiswal.aj
            from New Delhi, Delhi
            Dec 22, 2015
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            Address: Hyderabad, Andhra Pradesh, 500084

            My Consignment number is D24347419. The item was totally damaged and pic for same has been attached. I am looking for complete compensation. really bad experience with DTDC
            +3 photos
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              K
              kk murali
              from Angamali, Kerala
              Dec 22, 2015
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              Address: Kolkata, West Bengal, 700027
              Website: dtdc.in

              DTDC Couriers: Booked a document weighing abt 105 grams to Halol in Gujrat on 19th Dec 2015 vide Consignment note number V26136293 from Kolkata and was assured to be delivered by 21st Dec . Today 22/12/2015, 7 PM the document thro Online Tracking is showing "In Transit" status at Guwahati. The outlet where I booked (next to Chetla Police Station) the document is making excuses. Not sure what to do now... It is important document... the documents contained Bills which because of delayed in delivery has gone into a delayed payment to me by atleast 2 months... Its disturbing to note such pathetic service from such a courier.
              +1 photos
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                A
                Arunroy Thattil
                from Thrissur, Kerala
                Dec 22, 2015
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                Address: Thrissur, Kerala, 680306
                Website: dtdc.in

                Sir last week i have ordered an item in an online site. They sent my order via dtdc with tracking id z75925099.Now the courier has reached my nearby town . And your service providers are asking me to reach office & collect courier. I have ordered my package with home delivery. But now your service providers are not making it to home.Please take immediate action against this. Sincerely arunroy thattil [protected]
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  D
                  Deepthi Dilip
                  Dec 22, 2015
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                  Address: Bangalore, Karnataka, 560057
                  Website: www.dtdc.com

                  Hello Sir/Madam, I am Deepthi residing in Bangalore. I sent a courier from DTDC Bangalore located in hennur cross on 14/12/2015, the CN no. being B24339223 containing an important document to be delivered in Thrissur(kerala).This courier was sent by me paying an amount of Rs.190 as speed post that will reach kerala in 2 days. After 3 days this courier was not delivered and when called to the office in kerala they told me it was a normal post. I then realised that the people in DTDC cheated me by taking extra money. And also adding this courier has not reached thrissur even today(22/12/2015).
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    Noufal Ansari
                    from Thiruvananthapuram, Kerala
                    Dec 22, 2015
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                    Address: Ernakulam, Kerala, 682030
                    Website: Dtdc.com

                    The dtdc courier agents never delivers a consignment nor they contact us when they receive any consignmnet. And they say they donot hav any responsibilty to deliver the consignment either.. N wat is their duty..!! Neither do they inform nor they delivers.. Pathetic service.!!
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    And added to this .. When i asked them about this they refused to give me the product..!
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                      P
                      premnec
                      from Hyderabad, Telangana
                      Dec 22, 2015
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                      Address: Chennai, Tamil Nadu, 600113

                      My particulars were returned to Chennai apex due to no service at my area and from Chennai apex it has been sent to tambaram branch to return to sender. But, it's been 10 days package is with tambaram branch and has not been returned to sender. I use to call tambaram branch more than 10 times daily. But, they are not taking up my call and not ready to respond back. Dtdc response is pathetic. Why did we choose dtdc. It's Because of the service you offer. But, it appears your reluctant in proving response. please let me know the status Asap. Thanks Prem [protected]
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        Bhavdip Ghevariya
                        from Bengaluru, Karnataka
                        Dec 22, 2015
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                        Address: Surat, Gujarat, 394101
                        Website: Dtdc and other

                        Customer mo. [protected] I booked a Courier at 31/08/2015 to Mumbai. And the tracking ID was A3Z412570 and When I tracked my Courier . I came to know that the Courier has been delivered after one month af the date of booking dated on 30/09/2015. But the receiver said that the and the courier contained Document and mobile and it was damaged in shipping. Which had insurance Cash back of 12500/- I request you that give me the certified copy POD Slip because without POD Slip I will not get my insurance cash back and I request to provide me POD slip in your Mota varachha branch they responded me we„ but as they tried their level best to get it from DTDC Mumbai branch. They had an conversation with them through e-mail but now Mumbai branch is not responding. Now as I am having harassment and its my request to you to provide me POD I within 10 days. If you won't help me to get POD in 10 days then as last option I have to go through consumer forum. Receiver address :-UB Insurance Associates C/O Apps Daily Solutions PVT LTD. 6th Floor, C-Wing, Oberoi Garden Estates, Chandivali Farm Road, Andheri (E), Mumbai 400072, INDIA.
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                          Bala4101
                          from Hyderabad, Telangana
                          Dec 21, 2015
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                          Address: Hyderabad, Andhra Pradesh, 500088

                          Sir I send one courier from madhapur branch they taken 270 same courier sended from madhapur police station branch they taken 190
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            A
                            amitkamboj2511
                            from Mumbai, Maharashtra
                            Dec 20, 2015
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                            Address: 135001

                            Dear sir, Dtdc yamuna Nagar is a poor & liar service provider. They don't dilver parcel to my location in city. Even giving wrong information to the sender. Always they used to mention that the adresee not found & also the mobile is switched off. I found this two times in last week & came to know abt all this now. Shipment about which I am talking about is From Amazon.com shipment tracking id is:[protected]. Another shipment tracking id is:- Z74679304.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              S
                              Sauhard Verma
                              from Bengaluru, Karnataka
                              Dec 20, 2015
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                              Address: Bangalore, Karnataka, 562106
                              Website: dtdc.in

                              I couriered a Mobile phone(iphone 4s white) from Bangalore to Sheohar district(Bihar). After a month when it didn't reach the destination, I contacted the insurance company. After a week, they said that the parcel is lost. I asked about the compensation but i didn't get get any response from them. After that I tried calling them a lot but they are not even picking up my call. The tracking number of the courier is "B23911837".
                              +1 photos
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Hi

                              V62289624
                              My ticket no- 392498

                              I have not received the consignment but the status shows delivered.

                              It's was expensive courier worth of 25000/-
                              Mobile phone seal piece.

                              How can you irresponsible like that very worst experience now who's responsible for my courier

                              How can name be sing
                              No phone call made today as well.

                              Without conform person how you people
                              Delivery the courier

                              I need to expedite this case immediately as the product was not delivered.

                              I am trying to reach thought phone to (Nellore AP) costumer care DTDC phone number shows invalid some of my num not picking call

                              Regards
                              Dheeraj Singh
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                                Prasanth Mohanan
                                from Ernakulam, Kerala
                                Dec 19, 2015
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                                Address: Ernakulam, Kerala, 682018
                                Website: dtdc.in/tracking/tracking_results_detail.asp

                                I had a courier from Bangalore(B[protected] which was shipped on 30th November and the destination was Cochin. When checked the tracking status it shows it has reached destination city courier office on December 2nd but till now not delivered to me.Tried contacting over phone and email but till now there is no response.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Bushu09
                                  from Panaji, Goa
                                  Dec 19, 2015
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                                  Address: 403401

                                  Tracking no Z77077418 System shows transit 03/12 Panjim But item is not yet received Shaikh ismail [protected]
                                  +1 photos
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                                    venkataramana murty
                                    from Bengaluru, Karnataka
                                    Dec 18, 2015
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                                    Address: Bangalore, Karnataka, 560016
                                    Website: www.dtdc.com

                                    Hi, Tracking no:H61757722 arrived Bangalore on 13-Dec-15, but it's still not reached To address. Can u check and do the needful. Mobile:[protected] Courier To address Ch.Venkata Ramana Murty As 3, Svs Ananda nilayam Rama Murty Nagar Bangalore - 560016
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Narsing B
                                      from Hyderabad, Telangana
                                      Dec 18, 2015
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                                      Address: Hyderabad, Andhra Pradesh, 500073
                                      Website: www.suzalkem.com

                                      Dear Sir, We are Suzalkem Technologies Pvt Ltd - Hyderabad, having PAN India customer base. Our esteemed Customer Hailing from Muzzafar nagar booked with Docket No. Z73222459, consignment on 14/12/2015 to Hyderabad. After several communication for consignment delivery, no proper response from local DTDC persons. Finally the document delivered to wrong address and we have occurred heavy loss on not getting our consignment. We hope that the problem is addressed from your end at top priority and helping in getting our document. Regards, Narsing For Suzalkem Technologies Pvt. Ltd Ph:[protected] e-mail: [protected]@suzalkem.net
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        Shanay Shah
                                        from Mumbai, Maharashtra
                                        Dec 18, 2015
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                                        Address: 400064

                                        Awb # - b27620640 blr - bom awb # - z73252074 mrt - bom still we have not received the courier. Also no one comes for the delivery to our office. It's a usual problem from dtdc. Otherwise we have to tell the deliver for not sending through dtdc and find some other freight service. Thanks 1st floorabove .S.S mini dor house near evershine mall chincholi bunder link road, malad ( w ) mumbai- 400 064 mob- [protected]
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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