DTDC Courier & Cargo Complaints & Reviews

DTDC
ORDER ID-#M61895
TRACKING ID-X79574624

My order hasn't been delivered since 3 days. I get messages as it will be delivered and end of the day the product isn't delivered
I get messages as in delivery failed local holiday otr. i need the parcel at the earliest.

DTDC is the worst courier service in India.

They neither tried to attempt for delivery of package nor they contacted through mobile for delivery. But they updated the package status as "Receiver refused Package" and "Receiver Not Available".

They are pure Liars. Filed complaint also with them but no proper response.

If they are not able to delivery the package why do they accept the package for delivery? Waste of money and time.

DTDC is the worst courier service.

We sent a parcel of fruits about 4kgs from gandimaisamma hyderabad DTDC on 30th April 2022 through air even after four days the receiver didn't get the parcel when we tracked it we got the message that the receiver refused to take(tracking no.H[protected].
But the receiver didn't get any cal or any parcel.
When we called dtdc Delhi branch (ph.no.[protected]) he talked very rudly told I do know anything if you want to give complaint you can proceed. Then we called to the hyderabad brach from where we sent the parcel he assured that he will enquire and give us the status .Again next day some another person from Delhi DTDC called(phone.no.[protected])
and told that I only refused it as it was smelling bad. We send fresh fruits and mensioned on the box (handle with care fruits). Who is he to refuse it without intimation. It's really very bad from your side we never expected it we are using DTDC from last 10 years. On 1st May they told he the receiver refused delivery and when we enquired on 3rd they told that it was smelling bad so we only refused if such thing is there they should have informed us. When we enquired they were telling cock and Bull stories after four days
That too we should be intimated with photoes and not even the branch from where we sent got any message. Only after we tracked we got all these information.
We didn't expect this type of service from DTDC. We need explanation regarding this and refund other wise we will give a complaint in consumer court. Expecting positive and quick response from you.

I have couriered a sweet Box from Bangalore to Assam. They informed that it'll be delivered in 4working days.
Now on 4th day when the shipment was out for delivery has been rescheduled without any information.

My wife's highly critical package with tracking ID K56018355 was shipped from Durgapur to Kolkata. The item tracking shows 'Delivered Successfully' today 09/June/2022 at 7:48PM but I have NOT received the item. I want to know where my parcel is, where it has been delivered to and I need the parcel to be delivered to my address immediately . Attaching screenshot of item tracking.

I send a courier on 23rd May 2022 from Hyderabad to Indore.
Consignment Number :- D23223180
The tracking shows it has reached Indore on 26th May 2022 but it has not been delivered to me. The DTDC costumer care has not resolved the issue and keep telling it will be delivered in few days.
Please resolve the issue. Tracking image attached.
Destination pin code:- 452013

Shipment No : D41697007

Mobile not dilivery

I have booked a shipment on 31 May 2022. Ref ID: D21661987. Today is 7 June and still not delivered even after raising query tickets many time.

I wanted to complain against DTDC Nautanwa. It’s my 3rd time experience, they never deliver to given address, instead always ask to pick it up from their office.

What’s the meaning of giving complete detail home address, if it has to delivered in DTDC courier office only?

They just always have some false reasons like delivery boy is not available to deliver, he met with an accident, tried to call on number...

Hello DTDC team,

What is happening with my courier subjected above?

Today is my wedding anniversary and i was anticipating the courier will reach my wife which had a smartwatch that i had specially bought for her and instead of being a day of happiness, it's rather disappointing that it's not traceable now and it's probably not reaching her as well?

Kindly respond at the earliest. This is a first such instance where i receive such an embarrassment because of your service.

Palakkad is afterall ~600 kms from Chennai and to such a short distance would it take this long? What is worse is it is not even traceable. Who can help?

Booked date: 01.06.22
Booked from: Thiruninravur, Chennai
Dispatched to: Palakkad, Kerala
Content: Smartwatch. Details attached.
Worth: 2499 + courier charges Rs. 85 (though it is mentioned as Rs. 75 in the slip)

Content:
https://www.amazon.in/dp/B09YV5TMZH?ref=ppx_pop_mob_ap_share

I can share the invoice to your executive as well.

Kindly call me if you need more details.

Thank you,
Jayan B
+91-[protected]

I have not received my parcel but they have updated it as successfully delivered in their tracking site. Call multiple times and sent multiple mails still no resolution no response.

I didn't received my parcel but they have updated it as delivered. Call to customer care multiple times and sent a lot of mail also. But still no response ni resolution Very pathetic.

When i check my order status it shows NO DATA AVAILABLE please help and resolve this issue ASAP I'm requesting you please deliver my order product it's urgent for me. So please respond quickly and deliver my order ASAP.🙏🙏🙏❤️

My parcel has reached pune market yard hub at morning 1130am, I am staying 1.5km away from the dtdc office. Tomorrow is a holiday we will receive our parcel only on Monday. It contained an emergency medicine. Even after paying extra money also parcel not delivered.
Poor service.

We, Om Industrials, Nagpur, would like to lodge a complaint against DTDC Courier and Cargo Service regarding non-delivery of the consignment after laps of 45 days. We have booked a consignment from Nagpur DTDC Khamla office for delivery at Leptaka, Dibrugarh Assam on 16th April 2022 with docket no D78001316. The material content is Govt Ordered measuring instrument having declared value of 75200/- with Eway Bill. The consignment has not been delivered to the desired destination. In this regard we are constantly trying to get the status of our consignment from DTDC on email address [protected]@dtdc.com but they are failed to give any satisfactory answer. We asked DTDC for return of our parcel, in reply they bluntly stating that they have lost the parcel. It is really disappointing to us receive such a regretfully service from a reputed service provider i.e. DTDC. Now we want complete reimbursement from DTDC along with penalty. Although there was not any insurance made by us they should return our parcel if they failed to delivered it.

Apple airpods is missing from my courier
And when i contacted the courier boy he cut the call again and again.
Please help me out
Courier was on the name of cherry
Delievery boy name sagar dhruva his phone no. Is - [protected]
Dtdc consignment no.- D13351884
From delhi to kolar karnataka sdumc medical college

Tracking ID : U16945595

Since two days I've been waiting for the parcel, and these lazy **'s are updating the status with "RECEIVER NOT AVAILABLE-(CIR)" and "OFFICE CLOSED OR DOOR LOCK-(CIR)". I have contacted the customer care support many times all they do is raise a complaint, and nothing happens later.

Please choose a better service to save your time, people.

The parcel is not delivered & marked 'door closed'. I asked the concerned local office to share proofs: call log SS, location etc, but none were shared. They are asking me to pick it up from their office. It is booked for delivery at my home, not from wherever you ask me to. You have intentionally not delivered the package and now marked as RTO.
Tracking no:[protected]

Condignment no. D35057453 sent from Palakkad to Pune Camp was receivdd only on the 8th day(yesterday) with the carton broken& contents in damaged condition. Complaints over email & through Customer Care number have not evoked any response till now. I am really sorry to say that the grievance reddreesal mechanism seems to be moribund in this Courier Company. I have suffered a loss of Rs 3000& the cost of mental agony to this senior citizen cannot be quantified. Hoping to get justice through this forum