DTDC Courier & Cargo Complaints & Reviews

Hi, I have sent a courier via DTDC with Consignment No : B26870126 on November 7th, 2015 from DTDC Courier, 4th Main Rd, BEML Layout, Brookefield, Bengaluru, Karnataka 560066 (Contact no : [protected] /[protected]. It was to be delivered to Bhilai, Chhattisgarh. I was assured that the package would reach within a week's time and not yet delivered. Through the tracking facility from the DTDC website I could see on November 10th, 2015 it was dispatched from Mumbai. And now the tracking site is not working at all. Each time I tried to track with the DTDC person over phone or by visiting the centre they assured it would reach in few days. But at last, they made a statement the package is lost and asking me to raise a complaint on '[protected]@dtdc.com'.As suggested, I sent an email complaint on Dec 10th and didn't receive any reply till now. I asked the booking Branch person to refund the package amount and courier charges, he said its not possible. I kindly request you to do the needful to get my compensation amount I spend on the sweets and the courier charges and the harassment that I faced while approaching the DTDC courier service personnel. Thank you!!

This email is in regard the harassment i am facing with DTDC courier against doc num z7056474 i ordered to delieiver a sweet box on Nov 26, 2015. through:- Vijay communication*, *RZ-62S, vashist Park west sagar pur* bus stand Police station. i was 100 % assured that it will be delivered Which is yet not delivered and in return on Dec 4 i received an information through Hoshiar pur that we can not deliever so ask your relative to collect your box from their office which is not at all acceptable. in return when i filed an email complaint on dec 7 i received response Dear Sir / Madam "on give below details address belong to Non serviceable are. Its belongs to village area. so we are unable to delivery this shipment at village area. If you want refund your amount and also courier charges so please contact to booking branch. They are pay for that." now i want you to help me out and i want an compensation of my sweet box which must have been ruined and the mental harrasment which i faced from past during contacting your company

Doc No. D25143539 dated[protected] dispached from Mumbai by Mrs Patel Enterprises not yet rrecived. Your office at ranchi is reporting that you will recived tommoro for last seven days most of time they do not pickup the phone. Mithlesh D&D, Ranchi [protected]

HI, My document number is M28424418, that was book on Wednesday from Jabalpur, k.t. road, Mob no [protected], to Bengaluru, till today I can't got it, this is very bad experience with you, when I track the document today that is same update shows from Friday. I badly required my document urgently. please sent it fast to me as soon as possible. Anurag [protected]

This is regarding the AWB Z73738429 which was submitted at DTDC Gurgaon on 9th Nov 2015 at around 10:15 am. It was to be delivered to Jaipur on 13th Nov 2015 as told to us. Unfortunately it has not been delivered yet and we haven't received any call either. It's already more than a month now. We had words with Ashish, franchisee owner of DTDC where shipment was booked and Prashant from Operations team on 17th Nov 2015 and both of them committed that the shipment will be delivered next day in any case. But still I do not see any results. The shipment contained Bhai Dooj teeka which happened to be on 13th Nov 2015. Due to non delivery of shipment, our sentiments have been deeply hurt. Request you to look into the issue and take appropriate actions on urgent basis.

My courier number H63151066 my brother sent sim card from ap to bangalore on 01-12-15 till now i did not recived that i call so many times to the numbers [protected] and [protected] they even did not pick the calls what is the status of my courier at least sent to return address

A parcel containing some cosmetics and packed food was sent by surface courier from Kolkata to Tirupur on 20th Nov( Consignment number D[protected]. On Dec 8th the local DTDC (lakemarket, Kolkata) calls me and says that parcel was returned due to wrong address. The address was my home address in Tirupur.( so it was not wrong as multiple international and national mails have been sent in the past. Anyways when I went to take my parcel back, the I found the package is damaged. On asking, the DTDC agent could not give me a satisfactory answer. So the complain is for damaging the courier goods.

I had sent a mobile to New Delhi on 04th of November and it has been more than a month since the parcel was sent. The package wasn't delivered nor returned to me. The package is missing. Consignment number C62437271. I want the money that the mobile costs. Where should I file the complaint? What's the procedure?

Your dtdc people are very very bad treat to customer. My consig no is D24077126. Visakhapatnam to Delhi. Yessturday ur person has told this ll be delivered on today till 11pm.not yet recd and they said agin today it will be deleved on monday and i needed very much urgent vizag dtdc person always giving wrong commitment. Pls take on high priority on this.

I send a parcle davanagere to Hydrabad.the parcle could not reach in time.the hydrabad branch cannot take responsibility and when i call them they give irresponsible answers

Hi Team, Greetings ! Today I need to drop a courier for my urgency.. I stepped in to the DTDC Courier center located at Kalewadi Main Rd, Hanuman Nagar, Sambhaji Nagar, Thergaon, Pimpri-Chinchwad, Maharashtra 411017, India Ph: +[protected]. I asked him . I need to drop courier to Kurnool, Andhra Pradesh, how much is the charge ? He replied 125 Rupees but he will charge me for 100 Rupees.. Sounds strange !! I questioned him, Using the same DTDC, My dad had couriered me for 60 rupees - 4 days back, now you charging me for 125 rupees ( Double rate ) .. May i know what the reason behind it ? Myself seen certain plans listed there ... which is his duty to show me .. and look Even I asked Rs 125 that is for Rest of India, How the price come down to 100 Suddenly ? He replied in Hindi .. " 40 rupees ke lia dimak kya chat rahey hoo.. ? ".. ( Actually it is not at all expected.. ) I said can you just answer me .. He rudely said to Get out of my Office .. Verna Mahenga Padegaa ... That the main reason I pick his image and courier book delivers to him.. Which is intolerable, please do take needful action about him... I dont know, what he thinks of himself, a cheap mentality person..WHO IS HE ??? Now, My question to you .. How much is the charge for South Zonal states ( Andhra Pradesh ) ? May i know How the rates varying state to state ? Even he not aware of what he being asked ?, what is expected from him ?, Rude with Customers ? Unable to discharge his duties properly ..What far you bearing this manner-less guy ? Even educated people are making fools like this ... Just think about the position of illiterates.. what sort of business that he doing there by keeping Name : DTDC .. showing something and charging something else. why it cant be computerized ? " Is this way you behave with customers ? " " I went there by seeing Brand Name DTDC not by seeing his humongous-fame . I feel skeptical, how you hired manner-less, ruthless, Mediocre people like this.. ( Please find attached the face of irrespective guy ) " Could you develop a computerized system for weight and for corresponding money rather lying on these manual entries ( which is not expected ) !! you are making business because of trust from public.. Please don't spoil it ..Don't loose your customers just for the sake of irrespective and Irresponsible guys like him.

I have sent a packet from HDFC Bank, Lakadikapul branch, Hyderabad to our Mumbai office . Till date it has not been received . The packet has been sent on 08/12/2015 with POD number H50055603 . Please check and inform details to my email ID - rajesh.[protected]@hdfcbank.com

Sending date:02.12.2015 Sent from KOLKATA Actually the courier was sent from Kolkata on 02.12.2015.But still the courier was not delivered.And we are unable to track the courier. So i request you to take necessary steps and look into the issue so that i receive my courier at the earliest.

Dear sir, I have sent a courier containing Rs 5 Lac of fixed deposit receipt in original to Jai prakash associate sector 128 Noida from sector 10 panchkula, haryana, consignment no is Z72773105 dt 2/12/2015 . i have talked to shri ranjeet at ph no [protected] of branch manager shri hira noida they have recd the pkt but not delivered

I had sent a courier from hi-teach city, Hyderabad to Gurgaon sector 48 by consignment number H49801940, on 4th December 2015 and till today 11/12/2015 is showing transit on web tracking, and both cities customer care call center is not receiving a call, the number are[protected] and[protected], after lot of struggle i get connected by phone and they provided a number of Mr. Vindash ([protected]), when i called he is very lazy to reply and taking as if i am asking for a charity from him and later he given another number [protected], on this number a lady is so aggressive and angry as if i did a crime to send courier by DTDC. Finally without any conclusion I am praying god to reach my courier on destination ASAP. They don't have any important for the person who is sending courier by them, even though they are charging very high for a simple courier

Dear concern, I have courier on 21/11/2015 to Rajdhanwar, but in the delivery status it is showing delivered to Dhanbad. but till date neither we have received the courier nor my Rajdhanwar branch premises. You are requested to solve the issue on urgent basis.

Dear concern, We are not receiving my courier but on the status it is showing Delivered I want to Know who receiving my courier, Kindly provide the details on urgent basis. Docket no is D24600062, D25582436

Dear Sir/Mam, I am a regular customer of DTDC courier using your service for the official purpose, but I am highly disappointed about the transparency that you are giving in your service is at stake so is the reputation of the company towards the customers. I had sent a courier from Old Rajinder Nagar, Dwlhi to Alkem Labs, Lower Parel, Mumbai on 5th Nov 2015 the reference no for the same is Z74449670. On the website its showing that it's been delivered but its not received at the other end. I have been taking the regular follow up from the courier dealer situated in old rajinder nagar market bit not getting the pod from your end. It's only adding frustration at my end that I lost an important document & neither I am getting any response from the courier dealer nor from your end. Request you to respond with a positive feedback over the same or else I would ask every known person not to use your service since your service is so poor Sumit Dhamija [protected]

I sent a courier via DTDC Bhayander branch to Ambala on 19th December. This was a package from my brand. Consignment number: 1. The package was never delivered. 2. The Ambala courier guys claim that they did not find anyone in the recipient's home (this is false) 3. Though I had given 2 recipient phone numbers, they never called 4. They did not leave a note for the recipient to collect the courier. 5. The online system showed the courier was delivered on 21st December causing further confusion. 6. Until 7th December, no one knew exactly where the package was 9. After numerous follow ups with the local office, customer care in Mumbai, in Delhi, over twitter and email, we find out on 7th that the courier has been returned 10. The local courier lady is rude on the phone ordering us to come and collect the package and refuses to take any responsibility 11. Despite numerous messages over twitter to get them to send back the package to Ambala via express delivery, they say they can't do anything. My package was delayed and never delivered. This is a loss of reputation for my brand as a startup. It cause lots of confusion and mental agony to both me and the recipient who is very disappointed. Above all, DTDC's twitter handle refuses to re-deliver and end the problem

I had sent a HTC M7 mobile phone with accessories from Bangalore to Kolkata vide AWB B26421167 on 4th December 2015. The packet weighed 495 grams at Bangalore and when it was received at Kolkata it weighed only 355 gms. The packet was slit open from the bottom, the mobile phone removed and the box with accessories was put back and sealed with cello tape. Help me get my phone back. the phone cost me Rs.16, 300