DTDC Courier & Cargo Complaints & Reviews

Am booked my parcel in Visakhapatnam Dwaraka Nagar branch on 19th October by evening to Dindigul, Tamilnadu still no tracking and not trace this parcel so many time am gvn complaint in DTDC Dwarakanagar & Area Office but no one not responding for this complaint, i need this parcel urgent delivery inside 2sets of school dress and one LR booking copy is there my house hold items sent thru VRL on 19th these Households are reached to dindigul but courier is still not reached who pare the demarge cost, no one not response so many times am try to mention cell no, no one will not pick my call my booking no was D21856145

Rgds
Rajshekar

This is to inform you my Shipment Reference No.: S01846022 and Reference No.: S01846066 is deliver to wrong person, and I assume this is serious issue for me and your company, I need this Item deliver to me and if DTDC fail to deliver this Item then I will surely go to consumer court and claim with penalty.

The following are the tracking details of items purchased by me on line and dispatched via DTDC. [protected] [protected] I received a call on 28.10.15 from DTDC, Kochi office asking me to collect the items from their sub-office at N.Paravur as the did not facilitate delivery at the mentioned address. I personally went to the sub office but they denied any receipt of the above mentioned items. On contacting Koch office the asked me to hold till they track the whereabouts of the item but they did not get back. On 02.11.15 I contacted the Kochi office again and to my surprise they said that the items have been sent back due to non delivery. It is such a lousy reply from DTDC. The person who contacted me was one Mr. Vibin - [protected]. Kindly look into the matter at the earliest.

Case Issue: ============= The details are as follows: Regarding tracking number "k80907050" 1)I called to dtdc office because i did not get the delivery of my courier having above tracking number. 2)They told me that the courier has been delivered but till date i did not receive the courier. 3)This incident happened on 16th oct'2015, phone number to which it should be delivered is [protected]/[protected]. 4)This courier was delivered by Deelip as told by DTDC person. When i called him on Thursday he told me that he delivered it to right address. But when i told him it was not the right person then he told me that he will investigate and let me know. But till 31st oct he did not update me anything about the case. 5)On 1st November 2015 (Sunday) when i called him he told me that today is sunday and our courier is closed. ======================= PROBLEM: 1)When i called him on Thursday, and i told him my issue. He told me that he will get back on it. Question is why he did not get back to me? 2)My leave was on sunday so i called him up on sunday so why he is not helping me out today? If it is urget then he should take the responsibility. This is how the work goes i think. 3)On this i did not get any resolution from DTDC or the courier boy. Please help me in getting this issue resolved asap.

Hi. I have sent one parcel to Bangalore which contains 3 items - electronic radio, headphones set, chocolate box. Consignment number : V26007834 DTDC office : madhapur, Hyderabad. Employee name : Aruna. When it was received by my friend, she found that headphone set is missing and half of the chocolates are not there. When I called madhapur, they responded strangely that they are not responsible for missing. Could you please look into this. Please get back to me Ramesh P [protected] ram.polishetti @gmail.com

My friend couriered 5 Sodexo booklets from DTDC, Undri (Pune). When I recd. the parcel in Ghaziabad, it had only 3 booklets and 2 booklets were stolen from it.
I lodged a complaint and got to know even in their system they have this information that when parcel was booked at the first DTDC centre it's weight was 200gms and parcel with same weight was recd. at Delhi APEX but when it was sent to and recd.at the next DTDC centre it's WEIGHT WAS REDUCED and it was 70gms only.
Still there is no action on my complaint# 00986619. AWB - P34145660.
My cell number - +91-[protected]

HI, I have not received any parcel on Tracking Id/ AWB number - X15255904. But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip. Please reply me asap. My mobile - [protected] Thanks Kamakshya...

My valuable certificates with consignement number Z66980124, was delivered on Mon, Aug 31, 2015 to my address IIT Guwahati. But without notifying me, the parcel have been returned and till today I have not received it. I went to their office as suggested by DTDC personnel but they were unable to return my parcel containing valuable certificates. DTDC should be bring to book for laxity in their work.

I have booked a parcel fron DTDC courier kadugodi branch Bangalore on 16th October to kolkata.It reache Kolkata DTDC Apex Rajarhat facility on 18th October.Now its 30th October 2015 and still they did not deliver my parcel.When I tried to contact the DTDC offices in kolkata they did not peak the call.Also When I tried to contact from where I booked the parcel, that guy peak the call and then cut the call when I said about the courier.When I went that facolity where I booked this parcel, they gave me a manager number and told me to try to contact him.That manager told me to go and search the parcel yourself.What a response from him. Very poor service and management of this DTDC courier. Now no one is responding to the calls. What to do now?Any suggestion

I wanted to courier a Gift to my home. The DTDC guy suggested to take DTDC green services so that it will be delivered in third business day. I was sending it from Mumbai to Korba (Chhattisgarh), he took Rs 570 for that. Now today is fourth day and the guy from DTDC korba has no clue where the cargo is. he said they can try to deliver it on 5th day. Consignment no - V25718017

Courier no. K82630369 was booked on 25th October, 2015 and till date it is not delivered. Status is Out for delivery 27th October, 2015. But today on 29th October, when i had called Phoolbagan, VIP Market office of DTDC, the lady there is saying that there is no person to deliver the courier and kindly get it collected. I should get a call from DTDC office on 27th October, 2015 regarding impossibility to deliver, why should I call? However I have a train ticket for 30th October, 2015 in the courier which i have to get it cancelled. Who is going to bear the cancellation charges at the last moment

My father sent my wedding cards to be distributed among my colleagues on 21/10/15, parcel number H49458296, through DTDC, it reached vellore on 24th, but they did not send it to my address, despite my many calls to both the customer care, local office and courier boy, to make matters worse none of them coud speak or understand either english or hindi. My father also paid a huge amount saying that these are wedding cards and need urgent delivery. it is useless to distribute the cards now, its very late. I think services like this company are the worst, i saw the reviews and came to know that this is the worst courier company. this company should ideally be Black listed.

I have open an corporate account in dtdc company (FAIR DEALS -[protected]) for cash on delivery.
and i have shipped 279 parcel by dtdc company.
that time they told me that your order will delivered in 5-7 days, but almost 25 days has been gone till yet i don't have any update by dtdc.
Even they provide us customer care no[protected]Sneha) but no 1 is want to talk to us. No one is there to receive our call.

And 2nd they told us that payment will be transfer to merchant account on every Tuesday & Friday, but till yet we have received payment once in a week without any updation they transfer.

we have also talk to Mr. Rajesh sharma([protected]) regarding delivery status but here also we are helplless.

We have also talk to Ms. Shobha () regarding this she is also told me that payment will credit in account on every Tuesday & Friday.

I humble request to DTDC, if you are not able to work with us or if you have this type of worst service then please shut down your business.

From
Vijay Kumar( FAIR DEALS)
[protected]
[protected]@gmail.com

I was expecting a courier from dtdc courier services, i have checked online the shippment received in Bangalore on 26th Oct and it was out for delivery but still on 28th it was not delivered Consignment number is D23423448 While call ing no one is picking the call Numbers are [protected] [protected] [protected] [protected] Please no one use this courier service Others are far better than this

1 piece of parcel waybill N96131317 containing imprtant papers is not arrived on the given address this parcel is to kulwant singh C/O guilliers 24 1-1 Vic, barcelona Spain Plzz tell me where is my parcel. It conatains very important papers.this parcel from- Jasvir singh s/o ajit singh Village chahal khurd PO kamam Pin code 144513 Punjab(india)

Dear Sir/ Madam


My consignment booked from surat on dtd 21.10.15 and shipping address was ghaziabad.


After so many follow up till date i haven't received my shipment. My compliant no. is 01000710 dtd 24.10.15 & it was assured by Dtdc shall be resolve in 24 hrs. However Shipment is already received in delhi Dtdc apex.on 26.10.15 at 2.35 Am but still not delivered to ghaziabad.
I have call to[protected] nd other no. is[protected] noida center but no body answering properly.

After my compliant in customer support know I comes to know that vehicle has been saized by sales tax on 26 th oct. So first wrong information given by DTDC that its not deliver to shahibabad.

Secondly DTDC is a reputed courier company they have a road permit & all consignment along with bills hows it's possible sales tax saized the vehicle.

Today is 28th & no further information that how much time it will take to release the vehicle.

Due to that my business is effected who will compansate that one.

Kindly take this matter on urgent basis & give me solution with dates.


Rrgards
Ajay kumar
[protected]

The Most WORST service ever in all the couriers, and this is not first time. I have to receive this package (z70288134 is the AWB number), it dispatched on oct 21 2015, and today is 28th oct 2015, it must come from Delhi to Visakhapatnam, It reached to visakhapatnam on oct 26th, but i'm unable to get my package even today.
The person who is responsible ( courier boy) is not responsible at all. I was there in my office, and he said I was not there, afterwards i even contacted the office and they said, courier boy will dispatch the package, but now after 75 hours also, still he is not responsible to delivery my package.
This is not first time from DTDC, It happened many times before also. But package is important, that's why i have to write this.
May sure DTDC recruit people who can do "their work".

I arranged for a pick-up from DTDT Malad branch for a parcel to be delivered to Kolkata on 12-Oct-2015. Mr. Ankit Gupta came to pick up the parcel and gave a receipt with consignment no. V22374527. But till date the parcel has not been delivered after 16 days. I went to DTDC branch at Marve Road (Phoenix Enterprises) and met Mr Avinash Sawant and narrated the whole incident. He have me contact no. of Mr Nitin who is the area manager of Malad. Nitin contacted Mr Anil in Kolkata and told him to make the delivery ASAP. Whenever I call Anil he tells me the delivery will be done tomorrow. No Mr. Anil and Mr. Nitin both are not picking my calls to respond to my complaint. Please look into it and do the needful at the earliest.

We booked a fridge from Delhi to Ujjain, the DTDC courier accepted the consignment and the consignment number is D21754737, we have not received the fridge yet and earlier they use to say that it will be sent in a week or so but it has been 6 months and we have not received the fridge and the concerned person is also not answering phone now . kindly help us resolve this issue

We had couriered a parcels from Gwalior To Daman on 22/10/2015 but yet this a parcel not reach the destination.

I had taken too much follow-up with your DTDC team but nobody is giving proper answer.

This courier is too much important for us .

Details :

Courier Name - DTDC Courier & Cargo LTD
Pod NO - z64111038.