DTDC Courier & Cargo Complaints & Reviews

The worst courier service I have ever encountered. Better late than never, this company should wind up or Govt should enforce unethical service providers to pull down their shutters. I booked a letter to be delivered from Jammu city on 14 july 2015 (consignment number Z[protected] to be delivered at office at Parliament street, New Delhi. The letter is yet to be delivered after 8 days. DTDC website since 15 july shows "Out for delivery". Have been following the issue with them on phone with delhi office and more than a dozen visits to their Jammu outlet. DTDC dealing persons, as per them, are trying to find out the correct position. It is not only frustrating but also utterly non-professional way of handling the customers. My personal request to all those who read this comment is to never deal with DTDC and also spread this word widely to help common people falling prey to these unprofessional and unethical service providers. Kuldeep Khoda

Kesari tours sent me a courier consignment number M22144352 thru DTDC courier on 14 Jul 15. However it was returned although correct address was provided. Inspite of repeated complaints the consignement cant be traced. This guy from Shimoga Kiran (mob [protected]) is also lost and cant provide any solution.

There was a shipment which was made on Saturday, 18th July 2015 from Dombivli via DTDC Plus (an elite courier service provided by DTDC) and it was supposed to reach Nanded on Monday, 20th July, 2015 as informed by the local courier center in Dombivli. After talking to the DTDC officials on Monday regarding this matter, they said that being a holiday on 18th July, the shipment was not able to process on 18th. So they said that the shipment will be received to me by Tuesday, 21st July. But after repeated follow ups, the shipment is not received to me till date. It is a good for nothing company which claims that they are best courier company in the world, but they are no way close to good

The Company Consignment has booked on dated[protected], and it has reached on dated[protected] to Dubai. Consignment No. is N95866937. From that date it has not delivered to our Fujairah Office, UAE. Now your management is telling it is not traceable. Why? Request to deliver the Consignment a soon as possible.

Hi, I availed DTDC courier services for delivering some of my important/necessary stuffs to Jhargram, West Medinipur on on 8th Jul, 2015.On that particular time I was convinces that my belongings will be delivered withing 5 days.So as pet their assurance it should have been delivered on/before 14th Jul, 2015 but still it is undelivered to the destination.While contacting to the DTDC destination branch (i.e. Kharagpur) they refused to take any responsibilities on the issue moreover the ay clearly told me they can't tell any specific time when the delivery will be made (due to some issue from their end).I called the DTDC customer care several times but could not get any response from them(call was not received).I made the full payment of INR 2310 on 8th Jul itself and having the copy of the invoice.Please suggest on this so that I can get back my stuffs safe. Please find the DTDC consignment no :D23645695.Your early and prom[pt response is heartily appreciated. Regards, Dhiraj Sharma Contact:[protected] Email:dhiraj.[protected]@gmail.com

Sir my name is Nitish Kumar and i have booked a parcel of 38 kgs from Bihar Sharif nalanda to Jammu J&K (Postal code from 803101 to 180004) by DTDC courier which is the most safest service in India as i know, At the time of delivery i found that item in totally broken and damaged condition and i have put the remarks in receiving paper same. At the time of booking he has told me that we will indicate that this parcel contains music system...

Hi team, I have multiple complaints against DTDC couriers. I have tracking num DTDC - B22590634, the tracking team says it is delivered. I have not received the parcel. The customer care executives are so very rude, no response on emails. This is the worst courier company.

I had booked a post on 19 June at your booking office in Kaushambi (Ghaziabad) vide docket No. Z59142416 addressed to the following: Central Public Information Officer (CPIO), Railway Board Room No.5, RTI Cell, Rail Bhavan Rafi Marg, New Delhi -110 001 However, when it did not reach the addressee, I enquired online through your website that the package could not be delivered due to shifting of address by the recipient. This is a total nonsense on the part of your company. I had sent another post to the same address through another courier just two weeks before and it reached successfully in reasonable time. Then how is it possible that a government office shifted to another location within just two weeks. I am sure that your delivery person did not take the pain to go out of his office to deliver the post and just marked the reason for non-delivery sitting in his air-conditioned office. There was very crucial documents in the post which has not been delivered by your company even in a month due to which I have suffered huge losses. The cause of much more harassment is that your company did not even take the pain to give me a call so that I could collect my packet despite of the fact that I had given my full address and mobile number on the envelope. Even more, when I visited the booking office today evening, the personnel there were behaving as if there had occurred nothing serious. I can not imagine how a reputed company like yours can be so insensitive to its duties. Your company not only irresponsibly refused to deliver a very very crucial post citing wrong reasons, but also it failed in informing me its inability to deliver the packet. It was I who initiated enquiry about the delivery when I did not receive a reply from the addressee in one month. A responsible person of the company must visit the above mentioned address of Railway Board and enquire if the address has really shifted out. Due to negligence on the part of your company, I have suffered huge losses and I will take every step to recover it from your company. I am going to file a suit in court of law for a damage of Rs. 5 lacs against your company this week itself in case I don't hear satisfactory assurance from a responsible officer in your company.

A Parcel was booked on 16/5/15 at DTDC, Vandalur, Kelambakkam Road, Chennai office vide Consignment No.D22416455 for delivery to Kushal Kumar Gupta, 16 Office Lane, West Bank of Melarmath Dighi, PO-Agartala, Tripura (West), PIN-799001, Mob. No.[protected]. But after 2 months it remains undelivered to its destination. Wrote several letters to different DTDC offices, over phone, got reply "we are helpless Sir". Tracking history shows it has been delivered to Jammu ! Please bring it back and deliver it to the actual person immediately. Different times contacted with your "Pothari Sorting Office at Chennai" - they are not cooperating inspite of their mistake. Try to contact several days with Jammu office No. [protected]. But failed because nobody is bother to receive the telephone call. Other two mobile nos. of Jammu office are always switch off position. Now what to do. Hope you could realise my condition. Please do something immediately.

I booked my parcel through DTDC courier Mahipalpur Branch. On 26 Jun 15 i received my parcel consignment no. D22194918 in bidar. All the four parcels were in very bad condition among them one cartoon is totally damaged. It was re packed in a plastic rag by dtdc. When i checked the items i found my some cloths missing. My one jaceket and one ladies jacket are missing whereas one blanket is taken out from its cover and is totally wet. I made online complaint with dtdc customer care vide complaint no. 00483744. Till date no response has been received from dtdc.

Booked one Parcel from Chennai Office (Vandalur, Kelambakkam Road, )on 16th May, 2015 for : Mr. Kushal Kumar Gupta 16, Office Lane, West Bank of Melarmath Dighi Agartala, Tripura (West) Pin- 799001 Ph No- [protected] Consignment No.D22416455 Tracking history shows "Delivered to Jammu". Please take the necessary steps so that I can receive the parcel immediately because it contains valuable books, Research papers and documents. Hope you will understand the urgency and take it seriously.

DTDC Reference number - V23612107. I can not believe that DTDC is such a crooked and cheater company. They have out rightly stole our goods and denied delivery with a false alibi. How a courier company do like this. They open our package and stole the goods. My Father-in-law has sent me with lots of sentimental value and paid extra to deliver it faster. Package arrived at Bangalore from Lucknow and got held up here without delivery. We have to sue this company for stealing our goods and tormenting us at sentimental level. It has caused mental stress.

Dear sir,
I book courier no Z60698875 dated 9.7.2015 from Agra but yet not received the package. When i check on website they showed package is in your meera bagh branch so please kindly see my problem and my phone number is [protected]

Dear Sir, My courier packet booked on dated. 3/7/2015 with docket no. V23066116 which was carrying New Purchased Mobile phone (Lenevo A7000) is misplaced by your company during the transportation. This is to inform you that no body is either responding my call or telling me the status of my packet till now. Kindly arrange to deliver my packet by today or I will take some strict action on it.

i booked a consignment on 07th July 2015 from nellore to hyderabad having consignment no:D22736091 through dtdc courier it was not delivered till date after completing 10 days..courier people are not responding even i have made many calls to them.please look into this matter.

Case no. 00553044 secure pouch no: 0163566 consignment no: v22797476 with insurance & secure pouch.
Dtdc is not bother of this. They simply waved it out very casually.
Please look after this matter . They are misusing needful's need. Attachment is given
Ajoy singh
[protected]

Hi, I have booked a order from Amazon.in with Consignment no Z61001448. It has not reached the destination yet.A person called me yesterday and said I am calling from DTDC, I have a Courier and you come at my office to take it then I said I am not able to come at your office so you come at my mailing address. After than he said I can't come at your mailing address you do come at my office otherwise I will be return you order. So I said I will complaint then replied you can do anything. The mobile no of DTDC Courier person is : [protected] Thanks and Regards Salik Ram Maurya [protected]

Hi, I have booked a couirer with Consignment no H45442897 from Miyapur, Hyderabad to Surat on 19th June and It has not reached the destination yet. i tried calling all the customer care numbers and the calls are not even picked up. I mailed them and there is no reply to that, Your action is appreciated in this record

AWB #: H45192994 One extremely urgent document was booked for me from Hydrabad on July 9'2015. Unfortunately, I am yet to recive the item. Their customer care is pathetic and website shows no update. I really need your support in receiving the matter ASAP.

A product from Jabong order no: [protected], Tracking no:[protected], Dtdc courier service is handling my product. they shows the product will deliver on 13th July, but on today it delayed 3 days and when i contact there they told me that it transmitted to my location malappuram. When i contact to malappuram office they told it didn't reach there.