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DTDC Courier & Cargo Complaints & Reviews

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Last updated May 6, 2024
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DTDC Courier & Cargo Phone Numbers

Phone
+91 80 2536 5032
1665
1263
+91 80 2536 5039
627
824
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+91 80 2551 4461

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DTDC Courier & Cargo Head Office Address

DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 496

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J
javsyed777
from Mumbai, Maharashtra
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courier delivery not on time

Address:New Delhi, Delhi

Dear Sir, I have a very bad experience of sending my courier using your service. On friday 10th april 2015, I have booked two courier parcel(tracking no.V22050969 and V[protected], one for Allahabaad(UP) and one for Varanasi(UP) ...by availing DTDC plus service, which means that my parcel should be reaching the receiver on next day 11th april 2015. But today when I checked it on DTDC website in the afternoon...both the courier tracking...
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A
AUTHOR PULKIT
from Aligarh, Uttar Pradesh
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Non-delivery of goods and negligence on part of local office

Address:Bijnor, Uttar Pradesh

I sent 2 parcels (weighing around 30 Kgs) through Bijnor office to be delivered to Mumbai on 6th April, 15. First of all when I asked their representative what is the minimum weight for which they can book a cargo then they replied me that it is 30 Kg. So, somehow I managed to brought those parcels at their office. When I reached there they said they have no idea regarding weight and they need to ask their boss from Meerut regarding the same....
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M
mbaisms
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packet not delivered

we had sent a packet, but its not deliverd showing address is not found though the address is correct and others are able to reach eaisly .i called to the dtdc center they did not responded properly, mis ritu received the call and very rudely she speak . dtdc center number-[protected], chattisgarh consignment no-B20151003...
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B
borong
from Bengaluru, Karnataka
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Denial of insurance claim on damage consignment no D20057052

Address:Ernakulam, Kerala

Respected sir/madam Im an aggrieved customer begging for the kind help from your forum. In Nov 2014 i sent a packed led tv 40 inch from Thoppampady, Kochi, Kerela to Namchi South Sikkim through dtdc courier services with an insurance coverage of Rs25000.for the item. Due to some problems with the dtdc item was not able to delivered at the destination and it was recieved by my friend in Siliguri West Bengal in a total damage condition. He...
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Address:Gurgaon, Haryana

EEXPRESS COURIER VIDE CONSIGNMENT NOTE NO.V21234502 DATED[protected] The Chief EXECUTIVE OFFICER - DTDC. "WITHOUT PREJUDICE" Sir's, With deepest regrets, this is to inform you that a parcel was sent to JALANDHAR vide above mentioned as subject consignment note number vide your EXPRESS SERVICE, but till writing of this mail I.e. 18.00HRS On[protected] has not so far been delivered to the consigned. Inspite of countless telephonic...
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Amanmeet Singh
from Gurgaon, Haryana
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poor service and wrong commitment

Address:New Delhi, Delhi

I had sent a small courier yesterday i.e. 10 April 2015, i clearly was confirmed that it will be delivered the very next day i.e. on 11th Apr 2015 after lunch before 5pm. But now when i enquired i am being told that the flight got delayed so we cant help in this and your parcel will be delivered on monday. I was confirmed twice that it will be delivered tomorrow for sure, for which they charged me premium amount . Also on checking on net...
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Bhupesh vaishnav ji
from Jabalpur, Madhya Pradesh
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official documents courier delivered in worst situation

Address:Bilaspur, Chhattisgarh

I am really upset about your delivery system. i have received a courier from CHILDL LINE INDIA foundation mumbai on dated 12.04.15, I found this documents in open envelop and and documents are in very worst condition .it was official / sensitive documents delivered in Bilaspur Chhattisgarh .some letters and documents are missing. Please take necessary action against the service provider....
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Srivatsan Parthasarathy
from Mumbai, Maharashtra
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DTDC courier, not able to track and No response

Address:Pune, Maharashtra

I sent a courier through DTDC from Pune to Bangalore on 30th April 2015. It has still not reached. When I tried, I found with the consignment number given, it says could not be found. DTDC call center person said that I should contact the place where I sent. That person picked up phone and said that many parcels are stuck due to some problem & asked me t send consignment number. I sent but still no response and now the person is not picking...
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Jithu Sudhakar
from Belgaum, Karnataka
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Secure Courier consignment sent to wrong collection office

Address:Bangalore, Karnataka

Sir,

I had sent a couple of time-sensitive documents from Bangalore to Trivandrum via DTDC on 8th April 2015 (Consignment No. V[protected]. The courier office person in Malleshpalya, Bangalore took Rs. 225 for the package (Secure Courier Rs.50 + Express Delivery Rs. 175). He said the package would be delivered on the morning of 10th April 2015. As of now (10th April 2015, 12.30 pm), the package has not been received at the delivery...
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A
aneesh.ku
from Hyderabad, Telangana
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cheque

Address:Thrissur, Kerala

hi, my cheque (R[protected] is not received yet...but it shows that it was delivered i repetitively write for the same thing to customer care executive...but they not properly reply every time when i drop a email...your customer care executive call me and asking the same repetitive questions...they even not knowing my query/problem...after such long time... today the first male executive can not able to answer my query...he simply hand over...
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R
raviksethi
from Delhi, Delhi
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Courier send at wrong address

Address:New Delhi, Delhi

Dear sir, i was courier one small parcel through dtdc SF032 branch on dated[protected] from delhi to alwar but today when i see online status of this then it shows at merruth when i was trying to talk with costumer care on these no's[protected], 14, 15, 16 they even dont pick phone when receive call after 20 minutes they told me that we register your complaint and talk to you very soon. i am very disappointed and i have never thought...
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Address:Pune, Maharashtra

I had sent a courier through your company on 9th March 2015. POD No. - P31490461 from Pune to Noida. The courier did not get delivered at the destination and yet in the tracking it showed as delivered. After about a month's follow-up we were informed that the courier did not actually get delivered, but wrong update was given by the delivery boy. This was an important courier which was to go to our client and has cost loss of goodwill. I...
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L
LKOLUM
from Mumbai, Maharashtra
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Docket not delivered -Still under intransit

Address:Lucknow, Uttar Pradesh

Dear Mr. Anurag Shukla, As discussed with you, on line docket tracking status is still showing under “in transit “, pls check and arrange to resolve on urgent basis- VENDOR_NAME LOCATION INVOICE_NUM INVOICE_DATE INVOICE_AMOUNT VENDOR_SITE_CODE C FORM NO DOCKET NO DATE Status as on Date-9.4.15 ALPEX EXPORTS PVT LTD Total 1, 074, 147 ...
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R
rajkrbhat
from Guwahati, Assam
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Money charged from addressee

Address:Kamrup Metropolitan, Assam

Consignment No - N95697621 The consignment had a book which was sent to an address in Pakistan to Ahmed Rashid. DTDC had charged Rs 2930 from me. But Ahmed Rashid was also charged Rs 600. Kindly return the money to Ahmed Rashid. DTDC did not tell me that an extra amount would be charged from Ahmed Rashid. Please let me know the action taken at the earliest possible. Otherwise i will have to explore legal options....
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Address:Pune, Maharashtra

I sent my imp document via DTDC service (KUNAL MARKET, Chaphaker chowk) on Feb 27, 2015 but still courier has not reached at destination. When tracked online, it was returened due to incorrect address. I called both officeses (To and From) they are not helping at all.. They are not even providing updates on my case No. I am tired of calling them as I am currently outside India....
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prana69
from Mysore, Karnataka
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Case# 00216883 : Case Status : New...Consignment No : B20110308

Address:Bangalore, Karnataka

Consignment No : B20110308 I sent a parcel from bangalore to bhubaneswar via DTDC courier but still While tracking my parcel in DTDC tracker its showing in TRANSIT (GUWAHATI) from previous 9 days.Please go ahead to solve this issue.And deliver it to bhubaneswar asap. SENDER: Pranab Kumar Mishra, MAVENIR SYSTEMS Pvt. Ltd, Manyata embassy business park, Outer ring road, BANGALORE RECEIVER: Mr. Pranbin Sahu, Plotno-2267, Opposite bhagavati...
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Address:Mumbai City, Maharashtra

1. Pathetic customer service from you guys. a. It took Customer Service 5 days to reply back to an irated customer for a mail marked ‘IMPORTANT’. b. Unprofessional way of handling a query. c. No phone call from you guys even after asking so. d. Unavaiability of Customer Service on phone. [The phone wasn’t picked for 10+ times] 2. Even more pathetic experience with respect to courrier delivery (Sent: 11:30 AM, 30th march, 2015 &...
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A
akash39
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tracking Query: X12819717 | UNABLE TO DELIVER

Address:Faizabad, Uttar Pradesh

Hello, I have a consignment(X[protected]. As by online tracking its showing that it was out for delivery since Saturday in Faizabad(224001) .But 6 days has been passed & Still I haven't received it. On contacting to the Local help desk they are unable to give any satisfactory answer even most of the given no are not functioning. Pls look & help......
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H
himanshu1485
from Delhi, Delhi
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not delivered the product

Address:Kheda, Gujarat

hi, my product (dotzot tracking id:[protected] is not received yet...but it shows that it was delivered on 2 dec-14... i repetitively write for the same thing to customer care executive...but they not properly reply every time when i drop a email...your customer care executive call me and asking the same repetitive questions...they even not knowing my query/problem...after such long time... today the first male executive can not...
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M
mkluh
from Kanchipuram, Tamil Nadu
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NOT GIVING PROPER SERVICE

Sir I send a item throw DTDC Courier on[protected] at 1000 Hrs at Amity University Jaipur. I received a call from DTDC Courier Jaipur that collect your item from office, we will not give you at your address given on this, because this 20 KMS away from our office. When I booked, why they told me that we can't give on this address. He told me that if you will not collect todey, we will send it back. I face so many problem....
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