DTDC Courier & Cargo Complaints & Reviews

Regret informing you above parcel booked under your so called PLUS service from Gurgaon to Jalandhar on 7/5/2015 was expected to deliver on 8/5/2015. On 8th I tried to contact your all offices. Your Jalandhar HO landline was continuously busy for 3 hrs[protected]. I contacted your Chandigarh office[protected] they couldn't give me any reply. I got your Jalandhar HO branch manager's phone number. Tried from 5:30 PM to 8:00 PM phone was not picked up. Will you please review upon your service especially DTDC PLUS and intimate me upon the status. I went for SMS tracking and just got case no.00315288 Manoj Kumar Hallan, [protected]

After giving the details of material I.E. Docket no. To ASHRAM Road Branch the representative of call said that material is already delivered to Sanand-office than after calling at Sanand-office people their are replying that material is not recived ask again to Ashram road Branch as they do not have any System to track down the material than after again I call the main branch and ask for status they are confirmed in saying that they have delivered that material to sanand on (6th of may second lot etc).. Than again I call sanand office they are not at all accepting that material is there, you follow-up with main branch only . Again I call at main branch they now reply material will be delivered tomorrow (9th May ). Still I'm not confirmed that I will receive my material when on which date and time.

Hi, As per your DTDC ITEM delivered ON 02 May 2015 but i did not receive the item, tracking no is X13092262. I have called to DTDC customer care so many times but no one is picking phone. Finally someone ( Gurgaon DTDC Apex center) picked my phone and told me mail to dmc.[protected]@dtdc.com, i mailed to dmc.[protected]@dtdc.com i got a mail from LUCKVINDER SINGH PTADEL ([protected]@dtdc.com) we finding your parcel and update you, but after his mail no one reply me. I maill to all email ids (inboundcrm.[protected]@dtdc.com (inboundcrm.[protected]@dtdc.com); csshead.[protected]@dtdc.com (csshead.[protected]@dtdc.com); [protected]@dtdc.com ([protected]@dtdc.com); [protected]@dtdc.com ([protected]@dtdc.com)LUCKVINDER SINGH PTADEL ([protected]@dtdc.com); dmc.[protected]@dtdc.com (dmc.[protected]@dtdc.com) but NO ONE REPLY ME. Customer care also not reply me, what should i do. Detailed Result Tracking No.: X13092262Reference No.: S01448546 Shipment Dates Origin: PROCTER GAMBLE HYGIENE HEAL TH CARE LTD - MUMBAI Booking Date Saturday, April, 25, 2015 Status DELIVERED Destination: GURGAON Status Date Sat, May, 02, 2015 07:52 PM Shipment Facts No. of Pieces Doc Type Service Type 1 Parcel -PRIORITY SURFACE Receiver's Details Received By Relationship Contact Number SIGNATURE RELATION NOT MENTIONED Shipment Travel History Status Location Time Remarks Saturday, April 25, 2015 Shipment Booked BHIWANDI EXPRESS DIVISION, BHIWANDI 09:56 PM Monday, April 27, 2015 Processed & Dispatched from DTDC Facility BHIWANDI EXPRESS DIVISION, BHIWANDI 12:00 AM Processed & Dispatched from DTDC Facility BHIWANDI EXPRESS DIVISION, BHIWANDI 12:00 AM Processed & Dispatched from DTDC Facility BHIWANDI EXPRESS DIVISION, BHIWANDI 02:05 PM Processed & Dispatched from DTDC Facility BHIWANDI EXPRESS DIVISION, BHIWANDI 04:57 PM Friday, May 01, 2015 Processed & Dispatched from DTDC APEX DELHI APEX, DELHI 09:03 PM Saturday, May 02, 2015 Arrived at DTDC APEX GURGAON APEX, GURGAON 10:05 AM Arrived at DTDC Facility GURGAON APEX, GURGAON 11:15 AM Regards. Rajkumar raj.[protected]@hotmail.com

Dear Sir I want to register complaint for non delivery of my courier which was sent through DTDC. It was having important document. DTDC(Tracking number --: Z[protected] delivered it to wrong address. Instead of delivering it to my address of Sector 22(B) they handed over to someone in Sector 22(A). When i checked the status it was showing delivered. I suspected that it got delivered to wrong address and i myself went and ask the receiver but they are unable to find it now. That courier was having parking sticker of my office premises for which i have to pay heavy fine. I want to held DTDC responsible for this loss. I tried several times their number but they never pickup the phone. Kindly help. Regards Shailendra

I had once sent a parcel from Delhi to north east and the parcel took insane amount of time to get delivered wic was a very important parcel for me . I really wanted that it reached the destination on time which they promised before booking . It was very urgent. The customer care of dtdc is , its almost non existent . you can never reach them . They never take your call . SO u are left helpless because nobody is there to care about the customers grievances . I have my lessons learned . I am NEVER EVER GONNA USE DTDC SERVICES EVER AGAIN. THIS WILL BE MI LAST . I AM UTTERLY FUSTRATED.

Sir I had send a courier to MEWAT, Haryana from Haridwar, Uttarakhand with tracking id #Z52970920 on 29th april which was supposed to be delivered by 1st of May 2015. But the package is still not delivered by them and there tracking system is also not working. I had tried to contact them many a times but there contact no.s are not working and they people does not replied for any of my mail. Kindly help me out in this regard as the courier contains a return package to AMAZON.IN which is supposed to be delivered till now so that my refund could be processed.Please help me out and kindly reply me for this mail. Thank You With Regards Devansh Singh

Dear sir, Im flying officer M Sriram, working for Indian Air Force in Jaisalmer, Rajasthan My complaint is against non delivery of dtdc consignment no Z51340154 It was booked from Delhi and tracking status showing as delivered on 31 mar at the following address where as it was originally not delivered. Flying officer M Sriram, Officers living in 296/1 Officers mess C/o air force station, Jaisalmer-345001 During that period neither the courier boy has tried to contact me on my mob no [protected] or [protected] nor he texted me about delivery. When i enquired about the consignment he was saying it was handed over to security guard at main gate and his name is not known and more over he is claiming that he had spoken to me and after that only he had handed it over to the guard. I asked the local jaisalmer dtdc office staff about this and they are not replying in a decent manner and further saying that the onus to collect the courier is with me. The name and mob no of courier boy are Mr Hakam Singh [protected] upon enquiring the courier boy accepted that he has not delivered personally to me... The package contains CASIO EDIFICE EF-554SP WRIST WATCH SHIPPED FROM LAJPAT NAGAR, DELHI-24 TO ABOVE SAID ADDRESS... Pls do needful...

CN No. B19310934 1. Consignment booked on 22 Apr 15 by Air Cargo for Panchkula, Haryana 134102 from Bidar< karnataka 585401. 2. In spite of innumerable complaints, consignment still lying at Kolkatta. 3. Deplorable service from DTDC.

The above consignment was dispatched from South extension Delhi on 27th April 2015 to my address in Bangalore. The track record shows the arrival at Chamrajpet office Bangalore on 29th April 2015. Thereafter it is simply showing 'out on delivery since May 4th. I made several calls to the office in the last 2 days but most of the time that I could get through I was put on hold for long duration and then disconnected. I was very rudely spoken to at the delivery section where I got connected a couple of times. I am not being told the reason for the delay & non delivery. My email complaint has also not been replied to . I am in urgent need of the document as I am going abroad shortly. I have already suffered from a lot of stress and the loss of money having made so many calls with no results. So much of my time has been wasted. I want an immediate action in this regard.

Dear Sir Plz.note Docket No.Z54219422 despatched on dated 30/04/2015 from Delhi to Ludhiana in name of R S Engineers.Document reached in ludhiana 02/05/2015.but till time not dealerved .Many time call customer care and local office, they said document trace and no proper reply. You are requested to please take necessary action.

Sir/Madam My parcel sent on 9th April 2015 bearing code no. D 21157749, has not reached the addressee in Dimapur. I want my parcel to be returned if not delivered, because it is very important for me. I trusted DTDC to send this parcel.

First of all nobody reply to mail.I want to courier no. K77408995 to another location i.e.19/9A, Met - gutad, Mahableshwar - panchgani Highway, Mahableshwar-412806.Its possible sent.Kindly confirm me either on [protected]@gmail.com or contact No.[protected].

D22459044 this is my consignment number.It has been almost 2weeks but my package has not yet being delivered from Kolkata to Hyderabad.what kind of courier service is this.I request you to please solve this matter as soon as possible. I paid 500rs for the delivery and this is the service I get.its really pathetic .

I sent a Parcel through DTDC LITE-EXPRESS SERVICE on Tuesday, Apr 28, 2015 from Kerala, Aluva PIN-683561(KL) TO The Merchant returns, unit no:1, Khewat, mewat-122105(HR). Tracking No:D22570908. My problem is that my parcel has not arrive at the proper location.DTDC took risk charge 200 Rps from me for insurance but no use.So, I requesting you, please help me to know where is my parcel now. I have attached my cash memo receipt of DTDC courier services. Most of problem is now created that no reply will not come from DTDC customer support mail/no body was not receiving my phone call from customer support number of DTDC Courier services.I checked my parcel tracking status through DTDC website but It was shown that my parcel present at Gurgaon apex from the last four days. Please help me find out my parcel. Thanking You. Regards, NIJOOB N.J Mob:[protected]

WE FOLOW UP OUR CONSIGNMENT NO. D22428066 FROM LAST 3 DAYS BUT WE DOES NOT GET OUR CONSIGNMENT TILL DATE AND WE TRACK OUR CONSINGNMENT YOUR WEBSITE AND SHOW STATUS OUT FOR DILIVERY AT DATED 1 MAY 2015. SO PLS CHECH YOUR END AND SOLVE OUR PROBLEM ASAP.

There is a parcel which had to be delivered to me on MAY 04, 2015.I checked regularly it's status but today morning. Now it is displaying status address is incomplete.I have provided proper address to DTDC along with phone number.I have received smooth delivery from many courier company like blue dart, fedex, and the bills and bank letters.I am very frustrated from DTDC courier because it's not first time DTDC has done misbehaved with me.Your delivery boy did not contact me. Ask from your delivery boy for this issue.Solve my problem if you can't resolve my issue I'll have to take some action.Regarding this issue I have contacted many times to DTDC on below numbers:- [protected],[protected] but no one was there to answer my call. My details are mentioned below:-Name: AWB:- z44041590

Hi.. I have shipped three boxes from London to Faridabad and it arrived me on time. Once i seen the one bax which was torn from the cornor compeltely and one of my Reebok running shoes( new condition Rs.8000) was stolen. below is the Shipment details: [protected] Senders Reference Nishant ketu Collection Address 4 Gordon Close, STAINES-UPON-THAMES, Middlesex, TW18 1AR, United Kingdom Delivery Address LIJO, DTDC COURIER & CARGO (UK) LTD, 203D ELGIN, CRESCENT EASTERN, BUSINESS, HEATHROW AIRPORT, HOUNSLOW, MIDDLESEX, TW6 2RX, United Kingdom Please investigate and let me know how to claim it from DTDC. I am reachable at +91-[protected] email nishant.[protected]@hcl.com Regards Nishant ketu

i sent a Parcel through DTDC LITE-EXPRESS SERVICE on Mon, Apr 27, 2015 from BISHNUPUR. BANKURA, PIN-722122(WB) TO The tvs electronics LTD.mewat-122105(HR ). Tracking NO-k78209229 My problem is that the parcel has not arrive at the proper location yet now. most of problem is now created that no reply will not come from dtdc customer support mail/no body was not received my ph call from customer support number of DTDC Courier services. through my tracking no. it was shown that my parcel present at gurgaon apex. last four days. pls help me. Thanking You. KOUSHIK SOO PH NO-[protected]

Hi, This is regarding consignment no. N95801143. Which was dispatched on [11/04/2015] through DTDC courier service to Italy (Its an important original document). As i have already mentioned on Packet. but till date the courier does not deliver.after so many follow ups they inform me that, your packet has been lost. Can some one please help me how can i register their complaint to higher authorities as my courier contain original govt. Document.

I have to get parcel with Ref Number B19305172 which was couriered on 28/04/2015 in Ballari, Karnataka state and Destination is Hyderabad, But till now parcel has not been received and trying to call customer but no response from them. When i tracked the status it is showing parcel at Nizamabad. How the parcel moved to NIzamabad from Hyderabad when destination clearly given as Hyderbad. Even I mailed to DTDC cc regarding this but no response from them. Could you please help me in getting my parcel as I need it urgently. Regards, Pandu Yarlagadda, 91-[protected]