DTDC Courier & Cargo Complaints & Reviews

CN No. B19310934 1. Consignment booked on 22 Apr 15 by Air Cargo for Panchkula, Haryana 134102 from Bidar< karnataka 585401. 2. In spite of innumerable complaints, consignment still lying at Kolkatta. 3. Deplorable service from DTDC.

The above consignment was dispatched from South extension Delhi on 27th April 2015 to my address in Bangalore. The track record shows the arrival at Chamrajpet office Bangalore on 29th April 2015. Thereafter it is simply showing 'out on delivery since May 4th. I made several calls to the office in the last 2 days but most of the time that I could get through I was put on hold for long duration and then disconnected. I was very rudely spoken to at the delivery section where I got connected a couple of times. I am not being told the reason for the delay & non delivery. My email complaint has also not been replied to . I am in urgent need of the document as I am going abroad shortly. I have already suffered from a lot of stress and the loss of money having made so many calls with no results. So much of my time has been wasted. I want an immediate action in this regard.

Dear Sir Plz.note Docket No.Z54219422 despatched on dated 30/04/2015 from Delhi to Ludhiana in name of R S Engineers.Document reached in ludhiana 02/05/2015.but till time not dealerved .Many time call customer care and local office, they said document trace and no proper reply. You are requested to please take necessary action.

Sir/Madam My parcel sent on 9th April 2015 bearing code no. D 21157749, has not reached the addressee in Dimapur. I want my parcel to be returned if not delivered, because it is very important for me. I trusted DTDC to send this parcel.

First of all nobody reply to mail.I want to courier no. K77408995 to another location i.e.19/9A, Met - gutad, Mahableshwar - panchgani Highway, Mahableshwar-412806.Its possible sent.Kindly confirm me either on [protected]@gmail.com or contact No.[protected].

D22459044 this is my consignment number.It has been almost 2weeks but my package has not yet being delivered from Kolkata to Hyderabad.what kind of courier service is this.I request you to please solve this matter as soon as possible. I paid 500rs for the delivery and this is the service I get.its really pathetic .

I sent a Parcel through DTDC LITE-EXPRESS SERVICE on Tuesday, Apr 28, 2015 from Kerala, Aluva PIN-683561(KL) TO The Merchant returns, unit no:1, Khewat, mewat-122105(HR). Tracking No:D22570908. My problem is that my parcel has not arrive at the proper location.DTDC took risk charge 200 Rps from me for insurance but no use.So, I requesting you, please help me to know where is my parcel now. I have attached my cash memo receipt of DTDC courier services. Most of problem is now created that no reply will not come from DTDC customer support mail/no body was not receiving my phone call from customer support number of DTDC Courier services.I checked my parcel tracking status through DTDC website but It was shown that my parcel present at Gurgaon apex from the last four days. Please help me find out my parcel. Thanking You. Regards, NIJOOB N.J Mob:[protected]

WE FOLOW UP OUR CONSIGNMENT NO. D22428066 FROM LAST 3 DAYS BUT WE DOES NOT GET OUR CONSIGNMENT TILL DATE AND WE TRACK OUR CONSINGNMENT YOUR WEBSITE AND SHOW STATUS OUT FOR DILIVERY AT DATED 1 MAY 2015. SO PLS CHECH YOUR END AND SOLVE OUR PROBLEM ASAP.

There is a parcel which had to be delivered to me on MAY 04, 2015.I checked regularly it's status but today morning. Now it is displaying status address is incomplete.I have provided proper address to DTDC along with phone number.I have received smooth delivery from many courier company like blue dart, fedex, and the bills and bank letters.I am very frustrated from DTDC courier because it's not first time DTDC has done misbehaved with me.Your delivery boy did not contact me. Ask from your delivery boy for this issue.Solve my problem if you can't resolve my issue I'll have to take some action.Regarding this issue I have contacted many times to DTDC on below numbers:- [protected],[protected] but no one was there to answer my call. My details are mentioned below:-Name: AWB:- z44041590

Hi.. I have shipped three boxes from London to Faridabad and it arrived me on time. Once i seen the one bax which was torn from the cornor compeltely and one of my Reebok running shoes( new condition Rs.8000) was stolen. below is the Shipment details: [protected] Senders Reference Nishant ketu Collection Address 4 Gordon Close, STAINES-UPON-THAMES, Middlesex, TW18 1AR, United Kingdom Delivery Address LIJO, DTDC COURIER & CARGO (UK) LTD, 203D ELGIN, CRESCENT EASTERN, BUSINESS, HEATHROW AIRPORT, HOUNSLOW, MIDDLESEX, TW6 2RX, United Kingdom Please investigate and let me know how to claim it from DTDC. I am reachable at +91-[protected] email nishant.[protected]@hcl.com Regards Nishant ketu

i sent a Parcel through DTDC LITE-EXPRESS SERVICE on Mon, Apr 27, 2015 from BISHNUPUR. BANKURA, PIN-722122(WB) TO The tvs electronics LTD.mewat-122105(HR ). Tracking NO-k78209229 My problem is that the parcel has not arrive at the proper location yet now. most of problem is now created that no reply will not come from dtdc customer support mail/no body was not received my ph call from customer support number of DTDC Courier services. through my tracking no. it was shown that my parcel present at gurgaon apex. last four days. pls help me. Thanking You. KOUSHIK SOO PH NO-[protected]

Hi, This is regarding consignment no. N95801143. Which was dispatched on [11/04/2015] through DTDC courier service to Italy (Its an important original document). As i have already mentioned on Packet. but till date the courier does not deliver.after so many follow ups they inform me that, your packet has been lost. Can some one please help me how can i register their complaint to higher authorities as my courier contain original govt. Document.

I have to get parcel with Ref Number B19305172 which was couriered on 28/04/2015 in Ballari, Karnataka state and Destination is Hyderabad, But till now parcel has not been received and trying to call customer but no response from them. When i tracked the status it is showing parcel at Nizamabad. How the parcel moved to NIzamabad from Hyderabad when destination clearly given as Hyderbad. Even I mailed to DTDC cc regarding this but no response from them. Could you please help me in getting my parcel as I need it urgently. Regards, Pandu Yarlagadda, 91-[protected]

I ordered an mobile phone Micromax yu Yureka from eBay With item ID[protected] on date 23rd April through online payment with pay paisa I'd [protected].. I received my parcel on date 2nd may... with docket no. D22548225.. but my mobile phone was stolen from the box.. and the seal was already broken... I got only a charger and a cable in it.. I want to register my complain against dtdc.. plz do a proper inquiry over it.. I received it from unnao branch... with regards Ishika Verma

Hi, On last Saturday the 25th April, I had booked a packet for courier from DTDC from Delhi to Kangra (HP) which they verbally promised me to deliver by Monday i.e. 27th April but it's 3rd May and still the courier is not delivered. Since, the promise is not in written so my complaint is not really against the delivery, but when I tried to reach them through their numbers which I found from the courier tracking page on the various sections of my consignment number while tracking, no one is picking up those calls, in fact the number mentioned are incorrect for a number of locations, which caused a lots of mental harassment to me. Moreover, same is the case with the emails, no one is really bothered to reply my emails, which clearly signifies that the company (DTDC) does not really care about the reasons and the need of the customer for which he/she opts their service even when it is costlier than the normal mailing by the indian post. I at only one occasion could get the reply out of my 10 + emails from whom I get one number which was not mentioned on the website and the person at the other side again fooled me by his false promise of the delivery by 1st May and when on 1st May I called them, they argued that it was Labour Day holiday. It is really the worst of any service and these companies, daring to behave this way signifies the way they understand the consumer only the source of income. I request the authorities to kindly take the strict actions against them so that in future they while promising, clearly let the customer think wisely against his needs and decide properly if to go for their services or not. In my case, these were very important medicines which I had told the courier executives as well while booking the courier but without understanding the, need they made a false promise and delayed the medicine course of my relatives by 8 days and the wait is still going. Thanks, Puneet Sharma Complaint Against: DTDC Courier AWB/ Consignment Number: Z48822531

Dear Sir/Madam, My parcel reached Guwahati on 01 May, 2015 and till date it had not been dispatched to me in Dimapur (Nagaland). DTDC Guwahati takes at least 3-4 days to send the parcel. It is the same always. Moreover, when the parcel arrives Dimapur, the courier does not deliver it to my house but calls me to collect it from a certain place. Very poor service!

Very Poor Service by DTDC I have odered a good from Amazon and that was delivered by DTDC. My product tracking no is Z47180958. on 30th april a courier boy of DTDC sailashree vihar branch of Bhubaneswar named ANSUMAN called me and told me to receive the parcel but i was out of town at that time so he told me that you can receive parcel by saturday(2nd may) 1st hour by 1pm. tomorrow at 1pm i called him and he said that i'll deliver you by 2pm and at 2pm i again called him then he told me that you personally collect it from our Main branch. I went to DTDC main branch of Bhubaneswar, there they told me the [censored]s and i didnot get my parcel. So is this kind of service are you giving to there customers????????

Sir I am trying to get through you with all possible means in a matter related to a breakage of item D20057052. I tried all possible things to get through you and this will be last option remains before proceeding with legal path. My problem with dtdc are as appended below Respected sir/madam Im an aggrieved customer begging for the kind help from your forum. In Nov 2014 i sent a packed led tv 40 inch from Thoppampady, Kochi, Kerela to Namchi South Sikkim through dtdc courier services with an insurance coverage of Rs25000.for the item. Due to some problems with the dtdc item was not able to delivered at the destination and it was recieved by my friend in Siliguri West Bengal in a total damage condition. He complaint it to branch officer and BO told to recieve the item and lodge complain to concerned office and Regional Office from where it was booked. I lodged written complaint and handed over all origional documents including shippment papers etc. But unfortunately with wholeheartly i would like to inform you that i have not recieved any letter or call... Money i can't thought about. Sir its a great financial loss for me due to the carelessness of dtdc. It is requested that necessary guidance may be provided for legal approach to this matter, if possible your personal intervention is appreciated Thanking you Yours sincerely Bishnu

This is to inform you that for past 3 days i have been calling at the trivandrum branch and not even once have they lifted the call. A couple of my goods that were to come through an online store have not been delivered by them One product is showing in transit for the past one week. The service is so poor and i had no idea this company was so useless. the product details are: AWB Number:[protected] Courier name: DTDC Airway Bill Details: Z51400478

Tracking Id/ AWB number - X13079696 On tracking, the courier status shows as DELIVERED on Mon, Apr, 27, 2015 12:30 PM. But I have not received the courier nor received a call at least from DTDC. Is it the DTDC Courier Services to update the status when it is not received. Kindly update me the status and inform at earliest.