DTDC Courier & Cargo Complaints & Reviews

The following item has been shipped by the seller from Chennai through DTDC courier on 27-Dec-2014 and it was required to deliver the item to Aizawl by 03-Jan-2015. However, the item has not been delivered to me as it was supposed to be. I submitted a claim on ebay on 17-Jan-2015 and I was informed to resolve the problem within five days. But my problem has not been solved. Moreover, it cannot be tracked until 29-Dec-2014 while the item was in Kolkata. I therefore request you to kindly check the circumstance and take action as soon as possible. Item :[protected] Courier Name : DTDC Airway Bill No : V19298756 from : [protected]@hotmail.com

Dear sir This is to inform you about the pathetic service of your service provider. I have sent courier from uttam nagar for new friends colony on 15 Jan but didn't deliver yet almost 1 week gone due to this I am facing many problems in term of money and work commitment. I am taking follow up from last 4 days by call but they always said we will deliver today. No value of their's own word. Due to this I am in very big problem. Plz look at this matter and tell me how can trust on your service in near future. At least on call they can speak the real matter so that accordingly I manage forward work but now work time all lapse. You can't solve my problem due to your mistake but at least now you can return my documents so that I manage . plz urgently do tomorrow only early morning. CN.no.:------- Z44650030 From dtdc uttam nagar to Mr.Deepak medicare agency pvt.ltd 26-d khizrabad new friends colony. New Delhi. 110025 ... Details of service provider. (I also talked below no:) okhala branch .[protected], 48452251 approx 15 to 20 calls. Miss.puja[protected] .(15to20)call Mr.anish.[protected]

Your office in Trivandrum are not providing home delivery at all, not even to the area next near to the office. If you are continuing like this, You will get no more business and you will be shut down forever. Do something about it. I have 2 really bad experience with your service in Trivandrum, They will just keep the product in the office and ship them back to the seller, no one is there to deliver the product to the house. Maybe the staffs are careless and lazy and irresponsible, you better check it.

My Courtier which is sent via URGENT Mode (NATIONAL BLUE) of DTDC courier is not delivered till now. It was sent on tuesday - 20/01/2015 from Delhi to Pune(Hinjewadi). On calling the customer care and Operations team of DTDC i got a rude response telling me that it will be delivered tommorow that too not sure. I have paid the charges o[censored]rgent delivery and this is the kind of service i am getting from DTDC. Seriously pathetic the kind of service DTDC provide and the kind of people sitting in the operations team. Thanks, Nitesh [protected]

My urgent courier dispatched from Sector-9, Rohini, Delhi to Gurgaon on 1 January, 2014 has not been delivered from 20 days. Consignment number of the courier is: Z41542947 Tracked on DTDC website which shows it has been delivered in DTDC, Gurgaon on 3 Januray, 2015 but still has not reached the destination address. Repeated attempts to contact DTDC customer care by phone and email have failed as I have not got a satisfactory explanation as yet. I am greatly disappointed with such a lax courier service and unhelpful customer care. I have no other option but to got to the Consumer Court. You are requested to look into this at the earliest.

i been being very harsh with this compliant pod No -B17256628. I have asked for receipt acknowledge copy for above pod. For that DTDC team is taking almost 48 hrs & till time i can't have any update. can i have any update !!!

Dear sir, I have sent my royal enfield bullet vehicle no.UGA 6826 on 6th of january 2015 from rishikesh to kuthuparambu, kannur Dt, kerala state.But unfortunately i am not able to track my bullet through the bar code no.i informed to customer service this isssue and they suggested me to contact the booking agent.I contacted many times to my booking agent in rishikesh, but he is postponing the matter day by day.only the answer i am getting from is tom mo row, and this tommorow never comes.I spent a lot of money and i trusted your service a lot, Could you please help me in this situation. The consignment no showing in my consignee copy is G90079993.

I have send one small parcel from Amritsar to panvel ( mumbai) having docket no. Z40822415 on 6 jan-2015. But when parcel not delivered i enquired abt it. After my enquiry i received a email from css.[protected]@dtdc.com ( panvel branch) abt my parcel, css.[protected]@dtdc.com send me a burnt pic of my parcel. Which is shown in attachments. I ask for claim, but till now no claim submitted by panvel branch. When i contact the Amritsar court road branch, they ask me to give a claim letter. And I do submitted the claim letter at court branch amritsar, when i visit the Amritsar court road branch to know abt my claim status, the madam sit in front office see me and went inside and ask other employee tell me that m not in office. This is so much rude behavior of the Amritsar branch. I have genuine claim of Rs 750/-. But no body bother it. Very poor service dtdc have. thanks Bir inder singh 4715-guru nanak wara, p.o. khalsa college amritsar-143001 [protected] [protected]

1. I have sent a wrist watch through your courrier services wide consignment No. F08623217 through DTDC COURIER SERVICE from hyderabad to Gurgaon. 2. I am very sorry to say that the recipient (SBI CARDS, CORRESPONDANCE DEPT, GURGAON, 122002) has received empty package without the wrist watch. 4. You are requested to please check back at your end that where that wrist watch has gone missing, it appears to me that my trust on DTDC has been subdued. 5. You are also requested to kindly acknowledge this email. Please look into the matter as in the age of internet and web this kind of security lapse will certainly be proliferated and will bring bad name to the company.

I have send one small parcel from Amritsar to panvel ( mumbai) having docket no. Z40822415 on 6 jan-2015. But when parcel not delivered i enquired abt it. After my enquiry i received a email from css.[protected]@dtdc.com ( panvel branch) abt my parcel, css.[protected]@dtdc.com send me a burnt pic of my parcel. Which is shown in attachments. I ask for claim, but till now no claim submitted by panvel branch. When i contact the Amritsar court road branch, they ask me to give a claim letter. And I do submitted the claim letter at court branch amritsar, when i visit the Amritsar court road branch to know abt my claim status, the madam sit in front office see me and went inside and ask other employee tell me that m not in office. This is so much rude behavior of the Amritsar branch. I have genuine claim of Rs 750/-. But no body bother it. Very poor service dtdc have. thanks Bir inder singh [protected] [protected]

Dear Customer Care This is to bring in your kind notice the lax attitude of your staff at kolkatta .Your staff has not responded properly not delivered the goods .They told me that good will be delivered on 20.01.2015 afternoon and today we are standing on 21.01.2015, still the same .I have lost business on that account and will be passing on the same to you also.I have already instructed our office staff at Noida to stop delivering the goods through DTDC immediately .Our concern is HT MEDIA LTD and docket number is D21031899 . fyi & na regards amit koul [protected]

My courier came back via dtdc as it could not be delivered due to some reasons and they took almost 5 days for getting it back. The representatives are also not very helpful and they are misguiding. I have done the courier on 6 jan 2015. and also while getting it back they are telling pay more money (Rs 250) and they will send my courier in one day to the same address on which they have not delivered previously.

In spite of several follow up by phone, mail and contacting with franchisee the item vide tracking no Z40710019 still not delivered at the destination by DTDC courier service. My consignment was booked on 10.01.2015 from Haridwar to Gurgaon for returning the purchased product to Myntra.com. After 10 days the status of delivery is same. DTDC staff is not responding at all on phone or email. I totally got fed up with the service of DTDC which does not care the importance of delivery and the implication of consumer. There is no any proper complaint system to rectify the problem. It is disgusting that after 10 days passed still consignment is on same status. Worst courier service i have ever seen. Please i am requesting to solve my problem and make the item delivered as soon as possible. Regards Manas Kumar Bharti Mob:[protected]

I havent recieved my courier(AWB #Z[protected] till now and status is showing as delivered .i have been calling to customer care as well but nobody is even responding .i had some very imp document for delivery.My Name is chetan sharma and contact no is [protected] help to solve my problem

Wesley Jacobs [protected] or [protected] code is +27 - if you don't know how to add it correctly : +[protected] [protected]@hotmail.com Im from south Africa JHB Sandton The packaged never arrived, Tripti papnoi who sent me the package called dtdc in mumbai and they keep telling her that they have contacted me with instructions on what i need to do to get the package or that the package stuck at customs or a combination of the 2 that they contacted me what to do to get it at customs because its stuck there. no one answers there emails or my calls. I just want the package already, i was suppose to get it in 3 days and its been weeks. they made a mistake on there system and they even admitted it but the parcel should still reach since the address is correct.

I had sent a parcel from amritsar to navi mumbai (panvel) on 6th 2015, having docket no Z40822415, but it burnt with fire.after my enquiry, received a parcel burnt pic from css.[protected]@dtdc.com. Now i have genuine claim but not ready to pay me this claim of Rs 750/-. I also give written claim letter to dtdc amritsar court road branch. Also email to css.[protected]@dtdc.com, ashbani.[protected]@dtdc.com and bm.[protected]@dtdc.com. When I visit the Amritsar court road branch. The madam ( who is in court branch) see me and went inside the office and.ask.other employees that told.me that madam is not here. Plz visit sometimes again. Now i tell to all person never deal.with dtdc because no body is responsible for your product. If my problem not solved I filed a case in consumer court. thanks Bir inder singh [protected] [protected]

My Tracking Number is Z43997485 which was supose to deliver to saharsa address 852201 but from patna regional office is was sent to jhumritalia rachi .. Kindly Explain me why the ministry confidential letters are being misplace and who will be responsible for it .. it Next 24 Hours please rectify your mistake otherwise action will be taken against your company. Regards Parth Tilak [protected] [protected]@gmail.com

Have booked a consignment vide c/n no H38635602 dt 10th Jan to Thurakapalli Village, Shameerpet Mandal Have contacted the booking branch at Mogalrajapuram, Vijayawada but unable to get the assurance about delivery of consignment please help & revert Thanks Ravi Mob [protected]

had couriered a 16k mobile from Bangalore to Nagpur on 27th of Oct 2014 which has been lost or stolen. The DTDC authorities have been informed as soon as the tracking portal of dtdc was updated with wrong delivery details. The consignment number is V19758669. The portal was updated with recipients phone number as [protected], which is highly absurd. It has been a biggest mistake of choosing dtdc courier service. I am sick and tired or reporting the issue here and there. DTDC has been highly irresponsible and hasn't shown any concern or regret on its part. Can someone please direct me where exactly should i be reporting my complaint to immediate effect? Thanks, Ankita

MY PACKET N95678614, I HAD SENT THIS PACKET FROM PUNE TO CANADA ON 9TH JANUARY AT MAGARPATTA DTDC BY PAYING 2000/-. I WAS GUARNTEED A DELIVERY ON 15TH JANUARY. THE PACKET REACHED TORONTO AIRPORT ON 13TH JANUARY, BUT AFTER THAT THERE WAS NO UPDATE ON PACKET. NO STATUS MESSAGES ARE BEING POSTED AS TO WHAT HAPPENED BETTWEN 13TH AND 16TH JAN. ON 17TH JANUARY AFTER MAKING SOME 50 ODD CALLS TO DTDC PUNE, THEY JUST TOLD ME THAT PACKET WILL BE DELIVERD ONN 19TH JANUARY. WHAT IS THIS ??? WHY DO YOU EVEN COMMIT IN THAT CASE. WHAT HAPPENED TO PACKET BETWEEN 13TH JAN AND 16TH JAN IS STILL UNKNOWN. THE PACKET IS STILL NOT DELIEVERD. THIS IS A NON-SENSE SERVICE, BETTER I WOULD HAVE SENT IT BY SPEED POST WHICH IS CHEAPER AND PROVIDES A BETTER SERVICE. AND NOWDAYS EVEN REGISTERED POST DELIVERS IN 7 DAYS. THIS WAS VERY IMPORTANT TO REACH ON 15TH JAN. MY APPLILCATION IS DELAYED BY 4 DAYS WHICH HAS COST ME A LOT. PROVIDE DETAILS OF WHAT HAPPENED BETWEEN 13TH JAN AND 16TH JAN ????