DTDC Courier & Cargo Complaints & Reviews

code of courier H35288744 LAST WEEK 20TH COURIER WAS POSTED FROM VIZAG UNFORTUNATELY WITHOUT KNOWING ME 2THOUSAND OF MONEY WAS KEPT IN A BOOK AND CLOSED WITH FEVICOL AND LATER COVERED AND PACKED IN A ENVELOPE BY MY SISTER SOME O[censored]R PERSONS OPENED THE COURIER AND TEARED THE PAPER NEATLY AND MONEY WAS STOLEN THIS OF BAD BEHAVIOUR TO OPEN COURIER FEELING SAD TO LOST MONEY

Consignment No. - V19989843 I sent a courier from Pune (Aundh Branch) on Wednesday 24 December 2014 to Bastora, Goa. The following are my complaints: 1. While booking my courier, I asked the woman at the desk if the courier would be delivered by Thursday (25 Dec) as it was a Christmas gift that I was sending & I was assured that it would be delivered in 48 hours. Later on, I was told that they "suddenly" declared 25 December as a holiday which is why the courier was not delivered. 2. On Friday (26 Dec), I received a call from the Mapusa branch asking me to ask someone to collect the parcel from their office as they could not deliver it to the given address. I told them that was not possible and I needed someone to deliver it to the house address mentioned. The lady at the other end of the line was very rude and told me that it was the Pune branch's fault for not checking whether the delivery was possible or not and that the Goa branch would not deliver the parcel. I told her to please sort it out and that since the parcel was already late in being delivered I was not responsible for who went to deliver it as I had already paid the entire shipment amount and no one had informed me that there would be a problem in delivering it to the given address. 3. Today (27 Dec) I had someone go to the DTDC office in Goa and they were told that the shipment was sent back to Pune because of an incomplete address. I have received no call despite my phone number being given. Also the Goa branch refused to speak to me on the phone when my person was at their office even though it was their fault. They also had the audacity to tell me that no phone number was mentioned in their records and that is why I had not received a call. Your organization seriously has a miscommunication problem within and I don't understand why the customer has to bear the brunt of it. I am seriously displeased with the way this situation has been handled and I doubt that I will ever do business with you ever again. Please ensure that this does not happen with another customer and that my parcel is delivered to me safely back in Pune and my money is refunded back.

We sent courier from Erode to Bangalore with the sample pieces.But when it reached to Bangalore, 2 pieces of the sample got lost. It is worth of 200 Rs. They took only the two pieces and tied as such. It's really a loss for me and it disappointed me very well. There is no response from staffs when we went and complaint. I stopped giving courier in DTDC. Very poor service.Please look into this and take necessary action, else the name will be spoiled

Track no.X11264422. I received a call from dtdc office Mysore on 23 stating that I have to be a given a parcel, the caller made the point that the delivery boy has visited our house for the past 3 days, could not deliver the parcel as the house was locked, later, the caller said that the courier would be delivered on 24th, the whole day we were waiting in our home but no one turned up, again we called up dtdc office in mysore on 26th regarding the courier, the caller said that the parcel would be delivered before 4 p.m But again it was a false promise, when I called the office around 5.p.m. one Mr. Anil, rather in a rude voice refuted my claims stating that the office has not received any calls from us against the above mentioned track no.Also, he said that the company shall not provide any stipulated time to deliver the goods. This is preposterous, how could you expect us to stay in the home all through the day to wait for your delivery boy. DTDC which has international reputation cannot afford to have such rude imbeciles as office assistants, to add to the dirt, the manager or the chief of the office was not there and i could not contact him. The irresponsible, negligent attitude of the staff of DTDC office of Mysore is certainly unacceptable. All other courier services call our mobile no before coming to the house just to easen the . transaction, But your staff seem to be ignorant of this customary services. I appeal to the authorities to set right the office and make it more courteous and customer friendly..,

I HAVE SEND THE PACKET THROUGH YOUR COURIER SERVICE FROM ROORKEE TO JAMMU ON 18.12.2014 UNDER THE CN NO.Z405 68302 .TILL TODAY THE SAID PACKET HAS NOT BEEN DELIVERED. WHILE TRYING TO CONTACT THE CUSTOMER CARE ARE NOT RESPONDING AND I FAILED TO UNDERSTAND TO WHOM I SHOULD COMPLAINT FOR STATUS OF THE ABOVE SUBJECT CONSIGNMENT. IF YOU ARE NOT ABLE TO PROVIDE THE SERVICES PROPERLY THEN WHY YOU ARE MAKING THE BOOKING AND HARRASING THE PUBLIC. PLEASE EXPLAIN THE MATTER IMMEDIATELY BEING THE DELIVERY PACKET MOST URGENT & SUPPOSED TO BE DELIVERED TILL DATE . IF NOT HEARING FROM THE CONCERNED RESPONSIBLE OFFICIAL, THEN I WILL BE FORCED TO REFER THE MATTER TO CONSUMER REDRESIAL FOR HARRASMENT AND ACTION TO TAKEN AGAINST THE DTDC FOR LOSS SUFFERED.

Our parcel couriered at Hyderabad on 11:00am 23.12.2014 to dispatch to Visakhapatnam by speed post, for that they demand Rs. 250/-. For actual service they demand Rs.125/- only. The parcel reached at Visakhapatnam at 4:00pm on 24.12.2014. But not delivered to the address. The second day is Holiday for DTDC Visakhapatnam. At Hyderabad Courier people say 25.12.2014 No holiday for their service. What is this ? It is bad service. If it not possible for their service say we can't. This not proper way. Are you require photo proof, go through your tracking my consignment no.: V20364823

DTDC is totally useless company urge people/companies use blue dart or any other premium service but not DTDC. I have been asking for scan copy of POD from their Rajkot office, the person (nilesh : [protected]) has been wasting my time. For 2 days iam calling him from Pune and he days he will do it in 10 mins or he will ask Jamnagar person to mail me scan copy in 10 mins but nothing. Surprise that person just does not have any sense of any...

Dear Sir/Madam, I am not satisfy with your service i have a courier DTDC Courier Shambhu Nagar, Meerut (Uttar Pradesh).But the courier is not deliver to me some one call me dtdc shambhu nagar branch and said take your courier i not deliver to you at your address.if you don't take your courier with in two days than i return back courier to sender. and the language of calling person is very bad... Courier Contact Person Number is:- [protected]

No. F08688869 . Its been 10 days my parcel is not yet been delivered. I paid more for express service and this is what the service you provide? and you have the worst customer service no one is responsible for the Parcel ? Kindly resolve this problem...

As i booked the courier on 21st dec, but he told on that day no service, it was very urgent to send application for my degree certificate, i told him to sent on 22nd, but for more than one day i can't able to track the parcel, i contact them and call center no one is picking the call, according to the database of dtdc booking is done on 23rd dec, but i have the bill which booking is done on 21st dec. i extremely dissatisfied with the service of dtdc because still it is not reach the destination.

As i sent my railway tickets on 16th through DTDC and my courier was in jalandhar on friday i.e 19th december. but thet did'nt deleivered my courier to me. As calling them again and again on saturday and requesting them, they did'nt deleivered my courier. As i was having my train on sunday which i missed due to their negligency which suffered me a lot. I want to take some of the major actions against them.

D/Sir, Consignment (parcel)No.D19694370 Dt.20.12.2014 has not been delivered so far although we were confirmed of delivery let us by today that is 23/12/2014 the material are most urgently required at destination. Please arrange delivery let us by tommarow i.e. Dt. 24.12.2014 without fail. Regards PAWAN GOENKA ([protected]) FOR SUMER & CO.(REGD) DELHI

We have booked a consigment (no. V[protected] on 19 th december'2014 from Solapur to Kolkata through DTDC plus. But till now it is not delivery. The document is very important, So it is unexpected from DTDC. It should be immediately delivered with out delay.

Hello, I've couried an urgent consignment on 17th Dec 2014, Wednesday from Bangalore to Trivandrum(Corporation limits).I was not able to get SMS alert on requesting the status, customer care didnt pick call.On tracking via website, its in Tansit even after a week[protected]. When I called Trivandrum Branch, they say the courier boy has gone to Shabarimala and so come and collect. They have no answer why the recipient was not even informed via call.I'm going to raise such irresponsible action of DTDC in consumer court.I would have better used Post than a courier.Such a pathetic courier, please try to resolve this.I will file for compensation of this delay and losses incurred. I will never ever consider DTDC as a courier company at all, can't even imagine that such a company can exist in this current world where customer service is at priority.

No. V20426740 . Its been more than 5 days my parcel is not yet been delivered and the delivery guy is not picking the call also [protected]. I paid more for express service and this is what the service you provide? and you have the worst customer service no one is responsible for the Parcel ? Kindly resolve this problem.

This is to inform that above said consignment has not been delivered to me till yet. Kindly do the needful as you have updated that it has been delivered. Moreover the phone number provided by you is not updated. Regards, Krishna Kant Sinha Press Clipping Section Parliament Library From: "Peopleskart.com" <[protected]@peopleskart.com> Sent: Mon, 22 Dec 2014 19:56:59 To: <krishna.[protected]@rediff.com> Subject: Order #13019 was delivered Order #13019 was delivered Hi Krishna, Great! Your Peopleskart.com Order #13019 was delivered to its destination on 22 Dec, 2014 10:15. View Tracking Details: https://peopleskart.aftership.com/X11153907 Tracking Number: X11153907 Detail Status: Delivered Courier: DTDC India Sign By: SIGNATURE Courier Contact: +[protected] Thank you very much! peopleskart.com http://peopleskart.com peopleskart.com http://peopleskart.com

My consignment number is Z41634861, and my package is not delivered at Mandavi Pearl City, Manipal UDUPI. From last three days, it is showing the same status. Receiver's address is 6 km away from UDUPI SORTING OFFICE, and 3 days have been passed since it arrived at UDUPI SORTING OFFICE. I called customer care but they are not telling me why my package is not delivered and they give some other number, which are not attended even after hours of call. I have spent around 60 rupees of my mobile balance on DTDC customer care. You can feel my frustration, as this was my first experience with DTDC. I am regretting, why i chose DTDC.

Hi, I was supposed to receive a courier by Friday evening. It was an express delivery for which we had paid extra bucks and I am still waiting. Its extremely disappointing that your customer support doesn't work whether it is - - online tracking of shipment - SMS tracking - it says it has no information of the shipment - customer support- I literally waited for 15 mins before I dropped the call - email tracking I have tried everything! I am leaving the city day after tomorrow and there is no information where my shipment is, whether I will receive or not. One of my friends also received his courier on the 4 th day which was also an express delivery. Why would we go for this option then and pay extra bucks. Please help !! Tracking number: V18187115 Thanks, Bandeep

I had send a Mobile Phone through DTDC from Kerala to Gurgaon(Haryana), 2 months back.But till date it had not yet delivered.When I compaint about it in DTDC they said they got many complaints like this from those who send parcels to Gurgaon, and they cant do anything regarding this now they are offering me an amount of Rs 250/ as compensation. My Phone cost is Rs.15000, itz a Brand new Phone send to company for free replacement.Please help me to get back my phone or equivalent amount.My consignment no: is R16240475...Hope for a good response..

PLEASE TELL SOMEBODY TO DELEVIER THE COURIER THEY ARE NOT RESPONDING TO MY CALLS Tracking No.: Z38628696 Reference No.: Shipment Dates Origin: BATHANDI - JAMMU - JAMMU Booking Date Monday, December, 01, 2014 StatusIN TRANSIT Destination: SRINAGAR -JK Status Date Thu, Dec, 04, 2014 12:00 AM Shipment Facts No. of Pieces Doc Type Service Type 1 Document LITE-EXPRESS SERVICE Shipment Travel History Status Location Time Remarks Mon, Dec 01, 2014 Shipment Booked JAMMU & KASHMIR BRANCH, JAMMU 06:51 PM Processed & Dispatched from DTDC Facility JAMMU & KASHMIR BRANCH, JAMMU 06:57 PM Wed, Dec 03, 2014 Arrived at DTDC Facility SRINAGAR BRANCH, SRINAGAR -JK 05:22 PM Thu, Dec 04, 2014 Shipment Dispatched for Delivery SRINAGAR BRANCH, SRINAGAR -JK 11:14 AM