DTDC Courier & Cargo Complaints & Reviews

D/Sir, Consignment (parcel)No.D19694370 Dt.20.12.2014 has not been delivered so far although we were confirmed of delivery let us by today that is 23/12/2014 the material are most urgently required at destination. Please arrange delivery let us by tommarow i.e. Dt. 24.12.2014 without fail. Regards PAWAN GOENKA ([protected]) FOR SUMER & CO.(REGD) DELHI

We have booked a consigment (no. V[protected] on 19 th december'2014 from Solapur to Kolkata through DTDC plus. But till now it is not delivery. The document is very important, So it is unexpected from DTDC. It should be immediately delivered with out delay.

Hello, I've couried an urgent consignment on 17th Dec 2014, Wednesday from Bangalore to Trivandrum(Corporation limits).I was not able to get SMS alert on requesting the status, customer care didnt pick call.On tracking via website, its in Tansit even after a week[protected]. When I called Trivandrum Branch, they say the courier boy has gone to Shabarimala and so come and collect. They have no answer why the recipient was not even informed via call.I'm going to raise such irresponsible action of DTDC in consumer court.I would have better used Post than a courier.Such a pathetic courier, please try to resolve this.I will file for compensation of this delay and losses incurred. I will never ever consider DTDC as a courier company at all, can't even imagine that such a company can exist in this current world where customer service is at priority.

No. V20426740 . Its been more than 5 days my parcel is not yet been delivered and the delivery guy is not picking the call also [protected]. I paid more for express service and this is what the service you provide? and you have the worst customer service no one is responsible for the Parcel ? Kindly resolve this problem.

This is to inform that above said consignment has not been delivered to me till yet. Kindly do the needful as you have updated that it has been delivered. Moreover the phone number provided by you is not updated. Regards, Krishna Kant Sinha Press Clipping Section Parliament Library From: "Peopleskart.com" <[protected]@peopleskart.com> Sent: Mon, 22 Dec 2014 19:56:59 To: <krishna.[protected]@rediff.com> Subject: Order #13019 was delivered Order #13019 was delivered Hi Krishna, Great! Your Peopleskart.com Order #13019 was delivered to its destination on 22 Dec, 2014 10:15. View Tracking Details: https://peopleskart.aftership.com/X11153907 Tracking Number: X11153907 Detail Status: Delivered Courier: DTDC India Sign By: SIGNATURE Courier Contact: +[protected] Thank you very much! peopleskart.com http://peopleskart.com peopleskart.com http://peopleskart.com

My consignment number is Z41634861, and my package is not delivered at Mandavi Pearl City, Manipal UDUPI. From last three days, it is showing the same status. Receiver's address is 6 km away from UDUPI SORTING OFFICE, and 3 days have been passed since it arrived at UDUPI SORTING OFFICE. I called customer care but they are not telling me why my package is not delivered and they give some other number, which are not attended even after hours of call. I have spent around 60 rupees of my mobile balance on DTDC customer care. You can feel my frustration, as this was my first experience with DTDC. I am regretting, why i chose DTDC.

Hi, I was supposed to receive a courier by Friday evening. It was an express delivery for which we had paid extra bucks and I am still waiting. Its extremely disappointing that your customer support doesn't work whether it is - - online tracking of shipment - SMS tracking - it says it has no information of the shipment - customer support- I literally waited for 15 mins before I dropped the call - email tracking I have tried everything! I am leaving the city day after tomorrow and there is no information where my shipment is, whether I will receive or not. One of my friends also received his courier on the 4 th day which was also an express delivery. Why would we go for this option then and pay extra bucks. Please help !! Tracking number: V18187115 Thanks, Bandeep

I had send a Mobile Phone through DTDC from Kerala to Gurgaon(Haryana), 2 months back.But till date it had not yet delivered.When I compaint about it in DTDC they said they got many complaints like this from those who send parcels to Gurgaon, and they cant do anything regarding this now they are offering me an amount of Rs 250/ as compensation. My Phone cost is Rs.15000, itz a Brand new Phone send to company for free replacement.Please help me to get back my phone or equivalent amount.My consignment no: is R16240475...Hope for a good response..

PLEASE TELL SOMEBODY TO DELEVIER THE COURIER THEY ARE NOT RESPONDING TO MY CALLS Tracking No.: Z38628696 Reference No.: Shipment Dates Origin: BATHANDI - JAMMU - JAMMU Booking Date Monday, December, 01, 2014 StatusIN TRANSIT Destination: SRINAGAR -JK Status Date Thu, Dec, 04, 2014 12:00 AM Shipment Facts No. of Pieces Doc Type Service Type 1 Document LITE-EXPRESS SERVICE Shipment Travel History Status Location Time Remarks Mon, Dec 01, 2014 Shipment Booked JAMMU & KASHMIR BRANCH, JAMMU 06:51 PM Processed & Dispatched from DTDC Facility JAMMU & KASHMIR BRANCH, JAMMU 06:57 PM Wed, Dec 03, 2014 Arrived at DTDC Facility SRINAGAR BRANCH, SRINAGAR -JK 05:22 PM Thu, Dec 04, 2014 Shipment Dispatched for Delivery SRINAGAR BRANCH, SRINAGAR -JK 11:14 AM

My led tv is completely broken to pieces which came under the consignment in your dtdc van .. Also the dvd player speaker nd other electronic stuff are either dented or broken. Please take further steps as i had insurance coverage of rs. 1200. Of the tv...which now ur raipur branch is not willing to pay...also your two employes mr. Satyam of ambikapur branch and mr.amol of raipur branch have been misleading me over the phone for past two months which i have all the phone records...please take some immediet action or give some instant response Sending u photos Please take the refund step elsewise I am bound to legal action. Docket no. D19218357

Hi I send a courier from Bangalore 100 ft road DTDC office to Kolkata on 13th Dec and still it hast reached. I have tried all the options My consigment no is B16171096 On ur website it showing delivered on 18th Dec but i con confirm it hasnt been delivered to the correct address. The person phone number given there is also not correct who has signed off. I would like proof of delivery pls? This item delivery is VERY URGENT PLS i have reached out to DTDC office bangalore and that guy is really not helping . I have been continuously calling him from yesterday and he is yet to give me any status. this is his number - [protected] This courier was send to the below address in Kolkata Gautam Mashi 8/5 Mominpore road Kolkata 700023 PS Ekbalpore WB I tried reaching ur customer support multiple times but simply not able to reach through and amazed to find that in your website customer service section is not working i am really amazed by at your guys service. Pls someone getback to me at[protected]

My refference number is K75249693, which is showing that it is delivered on 17th dec. But it is not reached to me.When I called their dispatched office to know the details of the person name who delivered and received the courier, they are just harrashing me that they will inform me later.But when I called after some times they are telling that their computer was hanged, they have to ask log from different office etc. Please help me out.

I'm very much disappointment about the service you provide. For the first time when i booked my consignment from aurangabad it reached me the nest day, i was happy with the service and asked my client to book only Dtdc. But this time when there was a need of my goods, it is still in transit in pune since 3 days. very horrible service i could rate. i have lost my business bcos of the delay. the service lines are always busy which irritates us holding our phones for hours. Definitely i would never prefer or refer anyone next time to use the services from DTDC. My AWB consignment no is D20023247, booked on 16/12/2014 at 12pm.

two people with perungudi office. mobile numbers : [protected], [protected] i want to inquire them for my package. they are misbehaving with me and they are shouting at me. Is this the service you give? you shout at people? this is what the agents are supposed to do ? this is the worst service i have ever seen

My package with AWP Tracking No.: H37952447, status is "Shipment Returned due to RECEIVER NOT AVAILABLE". There were not a single attempt to deliver this packet to the address. It is my residence address where someone is always available. I also called DTDC Durgapur office and gave them the tracking number but they were very rude and said they don't know about it before they hang up the phone. When you accept a packet, you commit a delivery....

This is in regarding the courier with docket no. V20330745 which had been delivered in broken condition. At the time of submitting the same to the concerned person at Sector 11, panchkula branch, it was being informed to the concerned person that package contains breakable item so kindly ensure the safe delivery. He just inform us for 250 rupee's charge and ensured us it will delivered in same condition. It was a birthday present for my brother and this was really not expected from your DTDC. I expect a good response from your side, as such matter cannot be neglected and it is case of sheer negligence. Co-operation will be highly appreciated.

This is to inform you that as per your tracking status given below AWB / Ref. No. Status Date Time Location X11566918 DELIVERED Sat, Nov, 29, 2014 08:47 PM BURDWAN, the product was not delivered to me. You thought as this is a free product no one will go on search for tracking and check its tracking but not same like others I will see this to the end, this is an extreme fraud, first off all the respect you have from our eyes that you have lost. Now if you don't return my packet immediately after calling me on [protected] otherwise I have mail the same to the sender that is Procter and Gamble, not only that I will file case against you in Consumer court with the support of P & G team.

No Communication after our packages are booked. I have been trying to call again and again since today morning but all my call are in vain . I had booked a docket but wanted to stop its delivery ASAP. Never seen such stupid facility where i can inform something. and why do you have this customer care number 33004444 dont pay even for this. They all who pick the call are useless...

My courier consignment number is Z40937131. The consignment has not been delievered yet although I couriered on 05 December, 2014. And also, the nearest DTDC courier office at Udupi, which is 12km away from the place of delievery, refused to deliever the courier to door-step at Shankarpura. Extremely pathetic service.

Hi, this is a complaint regarding consignment no:D20065655 dated[protected] booked at kaduthuruthy dtdc.kerala. It was insisted by them as they will do the packing themselves. I received the parcel at MKCG medical college at 11.30am on[protected]. when found the parcel in damaged condition i insisted on complaining but i was told i should receive the product first.It was found that the packet was damaged by rats at two places(which was wrapped in a plastic sheet) &amp; the entire contents inside was damaged &amp; useless. The estimated loss is around Rs.3500/-. I request you to refund the money at the earliest. Thanking you, Dr.Antresa Jose