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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 53

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P
Pria_Chaudhary
from New Delhi, Delhi
May 2, 2022
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Address: Delhi

My DTDC tracking number is Z75396064. It is showing (ADDRESS INCOMPLETE OR WRONG-(CIR)). Also, DTDC people have not attempted to call the receiver even a single time! Please resolve my issue at the earliest.
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    M
    Melvin M
    May 1, 2022
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    My courier with tracking number M21541357 has been marked as delivered but the delivery guy never cared to call me or message me. It came from Rajasthan and destination was coimbatore tamilnadu.
    It contained important docs of mine.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      D
      DTC KI Bajani
      from Bengaluru, Karnataka
      May 1, 2022
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      I received a package sent from my hometown and it was an INDUCTION COOKTOP and it was broken.

      I want my induction back.

      How dare you people do this to my package? First of all, I wanted to know who the hell are you that you treated my package like that and it got broken.

      I have paid ₹1440 for my package delivery and you assured me that it will delivered safely. You guys didn't even put the safety sticker on my package.

      I want my product back. It was of ₹3700.
      I want it back or else I will take a very SERIOUS ACTION against DTDC.

      MIND MY WORDS!!
      +4 photos
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        D
        Dayamoy Mandal
        Apr 30, 2022
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        Address: Kothrud Pune

        I have sent a courier from Pune Consignment number is - P60843617.
        To Kolkata.
        But It was not received by us.
        And the courier item was missing .
        we believe that consignment taken by DTDC Person.
        Please help us to recover the Material
        +2 photos
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          V
          viswajithcv
          Apr 30, 2022
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          Address: Kunnamangalam, Kozhikode - 673570

          Shipment: D22448296

          Corporate shipment of laptop from my company in Bangalore to Kunnamangalam, Kozhikode -673571

          The franchise in Kunnamangalam (Manager Saju) refused to deliver the shipment to the recipient's address. Instead, they called and asked me to go to their office and collect it. On questioning this, Saju replied that the franchise has their own rules and they can't come to my location to deliver it. Although I contended that the shipment has been paid for door delivery, he simply denied it saying that I would have to go and collect it if I needed the shipment on time. Else, I might have to wait for 2 -3 days so that they could see if a delivery could be arranged (but they wouldn't guarantee it).

          Completely unprofessional behaviour and it's illegal to deny the service that the customer has paid for.

          Please take action against the franchise so that such incidents wouldn't occur in the future.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            P
            P Sharan
            from Mandapeta, Andhra Pradesh
            Apr 30, 2022
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            Resolved

            My dtdc order Id h66891712 which is showing delivered on 22/04/2022. but i didn’t receive any order. inspite my order taken by someone else with my signature. Dtdc office in mandapeta 533308 didnt inform me about my order. So plz enquire my order h66891712.
            when i contacted dtdc mandapeta office, no response from them.
            May 1, 2022
            Complaint marked as Resolved 
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Apr 30, 2022
            Updated by P Sharan
            My dtdc order Id h66891712 which is showing delivered on 22/04/2022. but i didn’t receive any order. inspite my order taken by someone else with my signature. Dtdc office in mandapeta 533308 didnt inform me about my order. So plz enquire my order h66891712.
            when i contacted dtdc mandapeta office, no response from them.
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              N
              Noor Nissa
              Apr 30, 2022
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              I have couriered my parcel from Kolkata to Bihar and paid Rs600 for same, but bihar DTDC guy is not delivering at door step to parcel and updating that we are not available.
              Tracking ID K38550110

              Pathetic service.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                R
                Rashee Barhai
                Apr 30, 2022
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                Address: Selaqui Dehradun
                Website: DTDC

                The sender has mistakenly entered the wrong pincode. He has entered 491001 but the write pincode is 497001. Please help me to resolve this issue. I'll be very grateful if you'll take action as soon as possible. Please do the needful !
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  K
                  Kajalvidhani
                  Apr 29, 2022
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                  I booked my parcel from ghaziabad to jammu but now it’s online status showing that the receiver refused delivery. I didn’t got any call from the delivery man not even any delivery came to my house as well as i had given them 2 numbers so that they can call me but no calls till now. Day after tomorrow it’s my brother wedding and the parcel is too important for us. So i request you to look into the matter asap and delivered the parcel tomorrow i.e. 30/4/2022

                  Name - Danish Mahajan
                  Consignment No. - U16509011

                  The complaint not resolved till now by mistake i clicked resolved that’s why i am complaining again
                  +2 photos
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                    K
                    Kajalvidhani
                    Apr 29, 2022
                    Resolved
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                    Resolved

                    I booked my parcel from ghaziabad to jammu but now it’s online status showing that the receiver refused delivery. I didn’t got any call from the delivery man not even any delivery came to my house as well as i had given them 2 numbers so that they can call me but no calls till now. Day after tomorrow it’s my brother wedding and the parcel is too important for us. So i request you to look into the matter asap and delivered the parcel tomorrow i.e. 30/4/2022

                    Name - Danish Mahajan
                    Consignment No. - U16509011
                    +2 photos
                    Apr 29, 2022
                    Complaint marked as Resolved 
                    Not resolved till now by mistake i clicked the button of resloved
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Apr 29, 2022
                    Updated by Kajalvidhani
                    Not resolved

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                      A
                      Ankit Jain3988
                      from Bengaluru, Karnataka
                      Apr 29, 2022
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                      For last 8 days they are making excuses and now they are not even replying my emails or picking my calls
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        D
                        Dtdc customer
                        from Chennai, Tamil Nadu
                        Apr 29, 2022
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                        Address: 8/4 Thulasingam st, old washermenpet, chennai 600021

                        My Tracking No: X78616651
                        Status is delivered but parcel not received for me.
                        Narendran
                        8/4 Thulasingam st, old washermenpet
                        Chennai 600021.
                        Above the address is my delivery address

                        My dtdc branch is parrys branch kindly take action in this branch.
                        +1 photos
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Apr 29, 2022
                        Updated by Dtdc customer
                        I already raise complaint & ticket but still no response.

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                          S
                          SKJajoo
                          from Vadodara, Gujarat
                          Apr 29, 2022
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                          Address: Shree Ram Dry Fruits, Jammu & Vicky DTDC Courier Service, Jammu

                          I am S K Jajoo from Vadodara. I have given order to M/s Shree Ram dry Fruits, Jammu for Dry fruits items and prepayment was done of Rs.5240.
                          M/s Shree Ram Dry fruits vendor has done courier of 8.1 Kg item, including the box weight. Items weight was 7.25 kg. But when i received the courier, the box was seal pack but the weight was less. It was approx. 5 kg. So immediately i opened it and saw that some of the dry fruits are missing (1 kg Badam Giri, 250 gram Akhrt, 1 kg Pista, & 1 Kg Jumbo Akhroot were missing in the packing),
                          I talked to M/s Shree Ram dry Fruits, Jammu and he told that he has send the material perfectly.
                          When i shared the invoice kept inside the box to the vendor, the vendor told that this tis not the real invoice and he shared me the real invoice on WhatsApp.
                          DTDC courier services has done this thief and they are hiding. I has already paid the amount, Both the Courier Service and M/s Shree Ram dry Fruits, Jammu vendor are denying to pay for the loss.
                          Please help in this regards for solving the problem and getting my left out material or payment back.
                          Below are the contact details of the Vendors and Courier Service:
                          M/s Shree Ram dry Fruits (Mr. Rajesh Dewan), Jammu - [protected], [protected]
                          M/s DTDC Courier (Vicky), Jammu - [protected]

                          My Self Address:
                          Satish Kumar Jajoo, Q. no-2/128, Gujarat Refinery Township, Jawahar Nagar, Vadodara-391320. Gujarat. (Mob No-[protected])
                          +3 photos
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                            AdityaSingh0210
                            from Rewa, Madhya Pradesh
                            Apr 29, 2022
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                            Address: Rewa (M.p)-486001

                            2 days ago they marked it "out for delivery in the morning " i got the message, now whole day i did wait for it, but later by the evening it was not delivered, so i checked the status on website it said delivered, though its still not recieved, the courier office guys also dont respond to the calls.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              Vinodreddyb1
                              from Hyderabad, Andhra Pradesh
                              Apr 28, 2022
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                              My package supposed to get delivered in the month of Aug 2021, but till now there is no update on the consignment nor from anyone. Please resolve and update me regarding my package. I need it asap.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                C
                                Chandranila Das
                                Apr 28, 2022
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                                I like to raise a complaint against one agent of DTDC courier service from Mumbai, Dombivli east area, Maharashtra. His name is Kaustubh Thavre.
                                The address is: Shop no. 1, Hari Om Niwas Prakash Society, DNC Road near Leva Bhavan Ramnagar Dombivli East, India 421201. It is Nekst Enterprises - DTDC Express Ltd.

                                He took amount from me for courier via air but sent via road instead. It is my company laptop and very urgent but he did not value my urgency and need but went for his money earning.

                                If this is the service agents that DTDC is opting for then I am afraid customers will raise complaint only, might even go for legal actions. I want action against this agent.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  viveks.singh1993
                                  from Varanasi, Uttar Pradesh
                                  Apr 27, 2022
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                                  Address: Varanasi, Uttar Pradesh

                                  I had book my consignment ( U[protected] from varanasi to Faridabad, but return back to varanasi apex from airport ( it contain an electronic item) which i had already told to courier agent but they booked under household. And asking me a money of ₹5, 000/- and refuse to give my product back.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    jaykant_kumar
                                    from Delhi, Delhi
                                    Apr 27, 2022
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                                    Address: New area Nutan Nagar Gaya Bihar Pin :823001

                                    Hi,
                                    My Consignment Number : UC[protected]IN is not deliver my address DTDC guys(Mobile Number [protected]) called me, collect your parcel from DTDC office when I asked him why he said we are not delver and his behavior is very bad and unprofessional. When we are reach DTDC office near Head Post Office Gaya Bihar, he taking Rs.20/- extra for without given any services just like a fraud .Please look into this matter and take a action.

                                    Thanks
                                    Jay Kant Kumar
                                    [protected]
                                    Gaya Bihar
                                    Pin: 823001
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Shyam Taparia
                                      Apr 27, 2022
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                                      I booked one packet in DTDC via prima plus service from Delhi Ncr(FBD) to Hyderabad which as per their collection centre told me second day delivery. I told them that it should be dilivered second day . They charges very heavy amount for 1kg of pacjet on the pretext of second day delivery

                                      Now packet reached second day at their dtdc centre and at 2.30pm it shows out of delivery.
                                      Today is 3rd day and still delivery not done .Sgowing out of delivery. When my relative at hyderabad contacted to dtdc office they told that they will deliver it may be in 1-2 days

                                      What nonsense prima plus service

                                      Packet kept hold in centre and only negligencies are doing by DTDC
                                      .
                                      Worst service dtdc
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                                        Ravi K Jaiswal
                                        Apr 27, 2022
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                                        Docket No. T11979088 dated[protected] from Sonepat (Haryana) to Vikroli (E), Mumbai.
                                        Against this docket no. Importanat documents sent to my brother Arun Jaiswal. After confirmation of Address & Contact No. from brother, documents not delivered to them, DTDC Courier Office returned the documents to Kundli, Sonepat.
                                        The documents are very important and submit to the office. But DTDC Office returned the documents.
                                        I also paid payment for this.
                                        Please solve the matter at the earliest and deliver the documents to my brother at Vikroli (E) Mumbai.
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