DTDC Courier & Cargo Complaints & Reviews

documents — worst consumer service

my grandpa send a courier from pudukkottai district to bavani komarapalayam.the courier has came to your office ,but your office persons call us to collect the courier from your office.do you think that u pupil's only doing business and u r not able to deliver because u were busy.what the service u doing is very worst i have never seen such a worst service in dtdc or proffesional couriers.r u doing business for ur shake or to serve the customers.here after i will not use ur courier and better inform my neighbhours ,friends and all the known persons not to use ur courier.reply me what the hell u r doing.

DTDC COUIRIER AND CARGO PVT LTD — CHEQUE NOT RECEIVED

Dear Madam/sir,
This is to further my conversation with one of your staff at P.F. office, Barkatpura on 30.10.08 regarding my P.F. cheque of which i had applied on 1st of Aug.The details are as follows:
P.F.No:27403/801 dated 01st Aug 2008.Kindly enquire about the same and get back to me to the earliest.

Regards,
B.Ranjith Kumar
[protected].

dtdc courier and cargo limited — NOT RECEIVED OF COURIER IN 9 DAYS

I WAS SENT A ENVELOP BY COURIER TO NEW BONGAIGOAN FROM BAREILLY ON 10/01/2009.COMPANY HAD ASSURED ME COURIER WILL REACH TO DESTINATION BY
12/01/2009 OR 13/01/2009.BUT COURIER HAS NOT RECIEVED YET.WHAT IS THE RELIABILITY OF THE COMPANY.

dtdc courier and cargo limited — loss of parcel

sir ,
i have sent a idea data card netsetter from delhi the branch code is ZL5030 on 21st oct. to begusarai (bihar) for nishant kumar jha. but till date( 11th nov.) it has not reached and they are saying packet has been lost. and after complaining various time through phone as well as through letter they are not responding anything for this i am feeling cheated by dtdc courier and cargo limited.
my courier no. is z21766995. dtdc was much reliable to me but i think it was my wrong perception as nothing has been done regarding this.

amritesh kumar
[protected]@gmail.com
[protected]

dtdc courier and cargo limited — loss of consignment

Dear Sir/Madam,

I had booked a consignment by DTDC Courier and cargo limited, from Lucknow (Khun Khun Ji road branch) for Gurgaon on 28 September 2011 (To address- Miss Shilpa Verma C/o Mr. Pradeep Mehra, 484, sector 21, pocket-A, Gurgaon. Phone no.-[protected]) (consignment number Z[protected]. The shipment contained 2 spectacles with their cases and an extra empty case. It was completely opened and shown to the office employee, and even I had declared their approximate value in written to the company. Office employees themselves packed (not in front of me) and shipped the consignment.
The consignment was delivered on 30 September 2011, and on opening the packing, only one spectacle with its case and one empty case was found. The received spectacle was also not in good condition; its frame was tempered, glasses were scratched and it was put in wrong case.

On repeatedly calling and mailing the company officials, they finally replied that since the complaint was sent after 36 hours of delivery, nothing can be done. And their sole argument is that they delivered the shipment in the same condition as it was sent.
But, I dont understand, how could it be checked before opening it?
Now, the company is not ready to accept the responsibility and to make any compensation.

Please consider this as a matter o[censored]tmost imporatance and do the needful as soon as possible.

Thank You.
Sincerely yours-

Dr. Ajay Kumar Singh
B/404, Gautam Buddha Hostel
C.S.M. Medical University, Lucknow

Phone No. +91 [protected]

DTDC — Unable to deliver consignment

Hi,

I have placed an order from Anytimeretail.com and after delay of 20 days when I called them they told me it is out of stock and can't send that same product so after a discussion we reached to a conclusion that they will swap the product but the offer will remain same that is on Buy One and Get One.

They placed a request for the delivery on 22nd Feb.
My only concern is what is my consignment doing in DTDC premises since last 10 days.
I want you to kindly action and do the needful.

****Missed in details****

Anytime Retail Order No. 1014688
DTDC Consignment no. B80900516

I inform DTDC that they are responsible for stealing my mental peace and I demand an immediate answer for the inconvenience caused to me. I will drag them to court and will sue for mental harassment.

DTDC — Z52872216 DT 06.04.15 STILL NOT RECEIVED

It is very pain ful that the c'ment no Z52872216 dt 06.04.15 still not received. Is now a days DTDC is not taking care of the c'ment. And customer care does not care about the clients. Regards Rakesh chettri [protected]

my parcel

my parcel tracking number is Z46296159. where is it

missing shipment

Hi,

i have booked a courier from Bangalore to Guwahati on April 2nd , booking id :- B94205023. this did not reach Guwahati and no one answers at the Customer Care. I dont know what to do. This is discgusting. please help.

my packet is not delivered.

i have courier charge 150 r, bt this not delivered so i want refund my money.

DTDC — Bad service

Very bad courier company.Absolutely negligent.Extremely bad customer service.No one appears to be interested in their jobs/nor have any info as to where your package is, Switches off their phones, so that you dont call to find out what is happening.Never use this courier at all

I sent a courier to Lucknow through this courier company on 29-July-2009 from its Aundh branch, Pune.They told me it will be delivered on 31st-July-2009.But it was delivered on 5-Aug-2009.
I called daily to Aundh office but could not get satisfactory response.On 4-Aug-2009, they gave me DTDC head office number but no one picked up the call.The consignment no.is P10327677

I sent a courier to Agra through this courier company on 21 oct 10 from its SUPER FRANCHISEE, branch, Meerut.They told me it will be delivered on 22 oct 10.But it was not delivered on till date. what are doing the all persons I called daily to SUPER FRANCHISEE, office but could not get satisfactory response.The consignment no.is Z0763859


Consignment Details ...

Shipment No. : Z98052821 Reference No. : N/A
Booked by : MEERUT SUPER FRANCHISEE, MEERUT On : Wednesday, October 21, 2009
No of Pieces : 1
Status : IN TRANSIT
For : AGRA



Report Generated on Tuesday, October 27, 2009 at 2:29:00 PM

my shipper copy no B59219414

my shipper copy no59219414

Dear Sir/Madam

This is to inform that I placed a cheque for delivery at one of the DTDC centres at Mumbai(Malad) on 27/10/2009.The person in charge assured me that by 30/10/2009 it will; reach the destination that is Kolkata.
It reached Kolkata on 05/11/2009.The destination was my Share Broker.I hope you can understand the money as well as reputation loss that I can make in such situations....
I repeatedly mailed them at [protected]@dtdc.com and [protected]@dtdc.com..But they gave wrong reports which did not match with the reports that were availabe from their website.

I again complained them...but no response till date..Detals are given below
Airway Bill No: M47741019

Customer Name: Parthasarathy Sarkar
Customer Email: parthasarathy.[protected]@gmail.com
Booking Dt: 27-Oct-2009

Sender Address: C-55,Unity Apartment,Bafira Nagar Malad (W),Mumbai 95
Sender City: Mumbai
Sender Zip: 400095
Sender Telephone: [protected]

Recepient Address: Suman DeyK & A Securities PVt,Ltd 104 Maa Sarada
Road,Pioneer park Barasat
Recepient City: Kolkata
Recepient Zip: 700124
Recepient Telephone: [protected]


Thanks and regards
Parthasarathy Sarkar

I HAVE BOOKED COURIER FROM INDORE ON 07/03/2011 WITH THE URGENT SERVICE SO THEY CHARGED ME FOR THEIR FAST SERVICE AND ASSURED ME TO DELIVER MY PARCEL ON NEXT DAY BUT IT IS NOT DONE ON TIME,IT DELIVERED ON 10/03/2011.IT SHOULD BE DELIVERED ON 08/03/2011 BECAUSE MY BOOKING IS WITH THEIR PRIME TIME PLUS(NEXT BUSINESS DAY DELIVERY SERVICE).

DTDC — missing product

My product has been missing from madiwala master franchaies from 22-3-15 my tracing no. is R17634289

non delivery my article.

My Parcel Tracking no. B18757444 not delivered for me. Pl. as above article delivered immediately.

not delivered by courier at a time

I have sent a courier from DTDC courier service. my courier number is V17849318. DTDC promise to me to delivered the courier within 72 hrs but not yet deliver my courier. so i want to return my money.

Still In Transit

My package is still in transit for 1 weeks!! Plz help!!

DTDC Couriers — Premium delivery - Not delivered in time

Please find the below shipment details, booked through Premium Delivery. There was a comittment for delivery before 4 PM, today. But till now the consignment is not reached Chennai and as usual we are getting the lamb excuses of Flight cancelled, etc. Your customer support is not able to extend right feedback and in turn, we get very pathetic and irresponsible response mentioning that they cann't do anything for this delay and these are not avoidable.

Shipment No. V00325795
Booked by: SECUNDERABAD, HYDERABAD On: Friday, April 25, 2008

Status: IN TRANSIT
For: 600020

Any further delay in delivery will spoil the purpose of sending the consignment through premium delivery. Can any one track my consignment and update the status?

DTDC — Courier not received in Time

Please refer consignment number K33708992 being sent from Kolkata on 18.03.2009 for Bangalore.

I have been following up with various branches of DTDC. Its already 5 days and I am yet to receive my courier. The document reached bangalore on 19.03.2009 and that to at a branch near to the address of delivery but it was re directed to various other branches

This has caused huge loss to me and it call for immediate action against DTDC.

Regards,
Sumit Khanna

siir my courior from patna was recieved by dtdtc at sunday evening 17 may and they take 140 rupees for that one and said that it will recieved on 19 may and in that courior my certifictes copies are attched and my application submitted on the last date 20 may but I have no recieve that one on 19 may and my admision is not sucess in that course .I recieved that massage in the evening of 20 may.my name is hemanmt kumar sharma and that courior come from sweta kumari patna rajendra nagar road no12 .and recieved on .shop no317 joy trading company gur nanak auto market kashmiri gate delhi 110006 .I AM NOT STISFIED FOM DTDC COUROIR SERVISE AND PLESE DO SOME THING FROM THJIS MATTER I REQUEST POLITILY

sir, sorry to inform you thet its seems to be one of the worst courier service i ever seen the Phone no mentioned in your docket never responds and the officers responce on this is more pathetic they never respond or irresponsibly. My consignment No H 60954296 was booked on 27 from hyderabad but after even lapse of over 6 days the courier is untraceable and though you charge exorbitantly in the market the service is appalling...please take a note and respond immediately...

AIRWAY BILL N92648489, ORGIN OFFICE CODE- 2f2240 weight- 5k.g, parcel find

DTDC — Delivery not on time

Hi

Please note we had sent a courier (Tracking Number - Z[protected] from Lucknow to Dehradun on 27th May 2010 which has still not reached its destination address. Today is the 7th day from dispatch and we have still not got the parcel.

My question is - "Is DTDC credible enough to be called a courier service".

I expect full refund of the charges given to DTDC and also some strict action to be taken against the company for such a callous attitude.

Regards
MJ

DTDC — Courier not delivered on time

I gave a courier on Saturday. It should have been delivered by now. But no sign. No number is available where i can track my product. I believe other courier companies are better than DTDC. At least they deliver the product on time.

Regards
Namamee

Hi

Please note we had sent a courier (Tracking Number - Z[protected] from PANIPAT to MODINAGAR on 30th May 2010 which has still not reached its destination address. Today is the 7th day from dispatch and we have still not got the parcel.

My question is - "Is DTDC credible enough to be called a courier service".

I expect full refund of the charges given to DTDC and also some strict action to be taken against the company for such a callous attitude.

Regards
SUNNY TOMAR

A30647648-DRF

Dear team, I want DRF copy of doc ate no :A30647648 of DTDC I am not receive above courier at my place.take necessary action for this issue.

tracking detail shows delivered but i have not received the package

While tracking the order it is showing that it has got delivered but i have not received my package yet. Kindly look into this

Tracking ID AWB NUmber Z37710347

Package not yet delivered and not customer care not able update the status; no tracking available

Courier not reached to the address

I have called by courier person told that your courier is arrived here collect from office but it's a home delivery then why it is not send to my house address

This is to bring you notice that my consignment no.Z80595446 was not delivered which was very urgent and was returned without any notice ,therefore you are requested to please take some action against it as i am suffering alot because of this carelessness.


thanks and regards
PANKAJ KUMAR SINGH- [protected]

On 23rd Sept, I had send one parcel from Pune to Delhi via DTDC courier. And till today its has not reached the receiver. I have called multiple times to DTDC customer care no and from 25th Sept the status update they have is "Its out for Delivery" Dropped few mail to there team as well, and only reply I got in past 3 days, we are checking on it. The parcel which I had sent had to be delivered to Lens Kart Delhi office. As, I was returning a product which I had taken from them on 16th Sept. Now, I am worried that since this parcel has not reached Lens Kart on time, I wont be able to return my product and would loss approx 1800 Rs

on 30september I had sent a parcel(consignment no. V[protected] to Agra in urgent. But it is not delivered yet. and I had paid rupees for urgent delivery . Which is ₹290 for 1.2 kg item. And your. Shopkeeper. Does. Not have manners to talk to costumer.
please take action for this otherwise I'll take judiciary action agains him. .
dtdc shop at. Janta store Bapu nagar. Jaipur

I had booked a parcel from Gurgaon, Haryana for delievry at Jammu, J&K on 11Aug 14 vide despatch no -Z30228219.
The DTDC tracking showed that Packet has been delivered on 13 Aug 14 at 1120h .However, during discussion my acquaintance later, I learnt that packet has not been delivered. I raised this issue telephonically with DTDC 14, Jammu, Shivaji Chouk, Nanak Nagar, Jammu . The concerned staff at the reception insisted that item has been delivered to the Addressee, my acquaintance however maintained that item has not been received by him.
I visited Jammu on 4 Nov 14 and i sought to see the DTDC delivery slip which should have been signed by the recipient but there was no such signature nor his mobile number was annotated which normally is written by the recipient after taking delivery. Mr Arun the supervisor informed me that the delivery agent was an casual employee who has left service .
I have following queries : 1.Why the tracking shows false information of having delivered the item when actually it has not been delivered ? 2.Why would any one rely on DTDC for service ? 3.When the matter was brought in notice of the staff should they not retrieve the item and deliver it? The staff at DTDC informs that I am informing of non delivery after but the fact is the concerned staff never enquired it till I visited the DTDC facility at Jammu.
Please ensure that parcel is retrieved and delivered to the addressee and action is taken against the staff for falsifying the tracking information.
Thanking you

Sahil Sharma

My consignment AWB No is X13082787. On tracking it shows that it's delivered but i didn't got this consignment. it shows that i have received the parcel. Please provide me the signed docket for the parcel .

A parcel was handed over to the representative of DTDC at Vasant kunj on 22nd may 2015 for mumbai via surface. Docket no for the same being -D21063455
Till date the parcel has not been delivered and on talking to the dtdc people they inform that the delivery to the below mentioned address can only happen before 11Am and after 9 pm as it is in a mall, which is quite absurd as the store opens at 11am and shuts at 8 pm. Thus the same can never be delivered by dtdc. It hns been 14 days since the parcel was handed over and the same has not been delivered.
MOGRA
#25 skyone level 1
Pheonix mills
S b marg
Mumbai -400013

Courier sent on 11.06.15 to Saharsa, Bihar from Rashbehari, Kolkata vide C No. K79688901. However, it has not been delivered tii date & we are not getting any assistance from any of the DTDC centres at Rashbehari & Saharsa.

Despite online complain vide case number is 00450334, we did not get any assistance. This is just unexpected from a company like DTDC. We just want our parcel to be delivered at the earliest considering it to contain original confidential documents to be submitted to North Bihar Power Distribution Corporation Limited.

ur company name is varrsana isapt Limited we sent regular courier to our Bagru(Jaipur) branch.
Every time your Bagru branch refuse to deliver the courier at our office.
When ever we tell them to deliver our courier the person says we dont have gut to deliver your courier and i[censored] want to take your courier you will have to come and receive it.
Recently we have booked a courier Z57423367 dated 24/06/15 which is still not delivered to our office.
Secondly Z57423010 on 26/06/15

DTDC is a brand name and i thil this is ruining you goodwill as we can chosse any other courier company but i customer loose is equal to 100 customer loose as its mouth publicity.

So look in the matter and take urgent action

Regards
Pushpak Khemka
[protected]

A Parcel was given on 16/5/2015 in DTDC Office, Vandalur, Kelambakkam Manin Road, Chennai vide *Consignment No. *D22416455** for delivery of the same to the undernoted destination within 4/5 days - KUSHAL KUMAR GUPTA, 16, OFFICE LANE, WEST BANK OF MELARMATH DIGHI, AGARTALA, TRIPURA (WEST), PIN-799001. MOBILE NO.[protected]. But even after a loss of ONE MOHTH 25 DAYS PASSED till date the said Parcel has not yet been received where it should be. Instead when i am tracking its present location it's shows delivered to Jammu. Agartala is the North Eastern Part and Jammu is a different part of the country. I have written so many letters (Emails) to DTDC Customer Care and different branches/offices of DTDC operating in India. It is very much unfortunate that no one have given any reply of that. The parcel contains Research Papers, important documents, valuable books etc.

dtdc is a bad couriers

Mai kabse ye products refund ki hai ...the status showing deliveried.if delivered why u nt give me pod..koi action lo...nehi to all media nd social site pai ye lunch karunga.contact me -[protected]

Parcel not delivered & pathetic customer care service.

D17916417 DTDC parcel was sent to Guwahati but not yet received. The chikbanaswadi ofc from where he had sent the parcel is just not reverting to our request and hangs up the phone once we call them.

Missing My parcel

My Parcel No- M07836412 i Parcel my parcel on[protected] i ask to give me complaint form dtdc office but not recive at know.

shoes — missing of 2 pairs of shoes

director shoe company agara had send a parcel of docket number[protected] from agara to rewa on 26 02 2010 but i got the parcle in rewa on 10 03 2010.n 2 pairs of shoes are missing in the parcle n when i complained in the rewa office then they ignore my complain. so i please request u to fullfill my loss

my contact no : [protected]
email - [protected]@gmail.com