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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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S
SREEJESH KL
from Bengaluru, Karnataka
Nov 27, 2007
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I have sent one Booklet through DTDC Marathahalli Branch, Bangalore-37 to my native place Trivandrum, Kerala-11. in the name of my Father, Mr.K.Krishnankutty Nair on 21/11/2007. It reached to my Father on 23/11/2007. The envelope when he got was almost in celotaped form. When he opened, he has seen that the top almost 75% portions of the booklet is missing. The booklet, I sent was actually Sodexhopass Coupon worth Rs 2500 and what my Father got is only the last few portions of the coupon worth Rs.300. I checked it up here and the DTDC Courier Marathahalli Branch Manager told me that normally there are lots of branches, parcels will go before going to Trivandrum and it might have missed somewhere and hence he cannot trace it out. The Courier parcel number is B39304010.

Please do the neeful.
Aug 13, 2020
Complaint marked as Resolved 
LOST MISSING DOCKET CONSIGMENT ARTICLE PARCEL ITEM

I am from pune on verge of losing an article sent by DTDC courier service to Mumbai. Its been 17 days now the article has reached no where, several callings to customer care and only answer I get is “the article is coming back due to short address” but the address was mentioned absolutely right and crystal clear on the article.

This is really a frustrating and very annoying experience for me with DTDC

Now I am middle of big email communication thread between DTDC officials, who are still searching and hung in the process finding my article.

After requesting again and again to take this matter on priority and deliver my item back to me ASAP, absolutely no response.

Sometime it looks so funny to me that I am begging DTDC to return my own article, but by now I am starting to believe that they don’t have it anymore, some of there people might have stolen it.

As these days they are only recruiting Thieves in there company.

Most of the Indian people are starting to think these DTDC people are not trustworthy anymore and these thinking will multiply more with time on brand failing to deliver quality service.

Also customer service guys promised to respond in 24 hrs but don’t get back even in 48hrs and I am really feeling sorry for myself why I choose DTDC at 1st place when in pune I got all big courier giants like first flight, blue dart, Aramax etc they might be little expansive but important thing is that at least your goods will be delivery satisfactory and now I even started to think that Speed post seems to be a better option then choosing DTDC Indian post might be slow like tortoise but will eventually win the race in steady and consistence way.

It’s been bad starting of year 2008 with a loss of RS 2500/- and that too with brand like DTDC.

I request you guys not to send articles or parcels through DTDC because they have employed all big stealers in there company.
respected sir,
sir i want know the status of my courier. my doc. no- K28546754.
please inform me.
waiting your repl.
thanking you
suman das
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    R
    Robin Goel
    from Bengaluru, Karnataka
    Nov 15, 2007
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    I have sent one courier from MYsore to Sikandrabad (U.P.) on 3rd NOv. 2007. According to DTDC representative it will delivered on 6th Nov. But today is 17th Nov, it didn't reach till now. I am quering about that courier dailt in branch and they give me contact no for reginol manager Mr.Vyanktesh ([protected]). I contacted Mr. Vyanktesh, he said we are following up this consignment. from 7th he is repling same but on 16th he replied i can't do anything in this case as i m not handling Delhi region. I didn't get reply form delhi office. So contact delhi office.
    In that consignment my assignment were there which have to be submit on 10th Nov. Due to DTDC couroier my semester has become worst now i am not able to sit in examination.Still it is not reached.

    Other case happened with DTDC, my one friend sent one gift from Panipath to Sikandrabad (UP) on 10th. they have promised that it will deliver on 12th. But it deliverd on 14th.DTDC has stolen that gift and they delivered only empty box at Sikandrabad.

    Can i get my money and that gift back?????
    Please don't send anyu courier through DTDC.
    Aug 13, 2020
    Complaint marked as Resolved 
    they really resolved your issue?
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      B
      Birendra Kumar Srivastava
      from Mumbai, Maharashtra
      Nov 14, 2007
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      Regarding Consg : Z59706689

      Sir
      My self Birendra Kumar booked a consignment of a marriage card from Noida ( Uttar Pradesh , number of the consignment : Z59706689 dated 07th Nov 2007 to Anil kumar Gupta Bokaro Steel City House no 2110 , Sector 12A , pin 827012 Jharkhand .

      Today is 12th Nov 2007 and still my packet is not delivered to the destination , I had tried my best to track the consignment but no one is helping me out its very urgent sir as you know it has marriage card and need to distribute as early as possible , I am very puzzled , talked to Kolkatta office no response , I also talked to Raipur ( Miss Durgi ) they are also helpless , and here the local sender your franchisee is talking to me in a very rude manner saying that if you enquire like this I am going to stop you packet I am surprised that in stead of helping your customer is this the value service they are delivering , please help me out from all this .

      On your net tracking I am getting a detail that the consignment is reached to Jamshedpur but they are deniying saying that there is no concern with Jamshedpur for the same .

      Hope for a favourable response .


      Thanking you in anticipation



      Regards,
      Birendra Srivastava
      Broadcast Engineer
      STAR TV New Delhi

      [protected]
      Aug 13, 2020
      Complaint marked as Resolved 
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        R
        R DINESH
        Nov 14, 2007
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        Dear sir,

        A Box has been couriered through DTDC courier on 5th November and the packet has been deliverd at Delhi on 13th November.

        As a customer I have been charged Rs.360/- for Air mode and the actually delivery has been done through surface mode.

        I tried talking to various offices in Delhi and I haven't got any satisfactory response from the courier.

        I feel cheated and expect some justice to compensate the loss incurred by me.

        Thanks & Regards
        Dinesh R
        Aug 13, 2020
        Complaint marked as Resolved 
        LOST MISSING DOCKET CONSIGMENT ARTICLE PARCEL ITEM

        I am from pune on verge of losing an article sent by DTDC courier service to Mumbai. Its been 17 days now the article has reached no where, several callings to customer care and only answer I get is “the article is coming back due to short address” but the address was mentioned absolutely right and crystal clear on the article.

        This is really a frustrating and very annoying experience for me with DTDC

        Now I am middle of big email communication thread between DTDC officials, who are still searching and hung in the process finding my article.

        After requesting again and again to take this matter on priority and deliver my item back to me ASAP, absolutely no response.

        Sometime it looks so funny to me that I am begging DTDC to return my own article, but by now I am starting to believe that they don’t have it anymore, some of there people might have stolen it.

        As these days they are only recruiting Thieves in there company.

        Most of the Indian people are starting to think these DTDC people are not trustworthy anymore and these thinking will multiply more with time on brand failing to deliver quality service.

        Also customer service guys promised to respond in 24 hrs but don’t get back even in 48hrs and I am really feeling sorry for myself why I choose DTDC at 1st place when in pune I got all big courier giants like first flight, blue dart, Aramax etc they might be little expansive but important thing is that at least your goods will be delivery satisfactory and now I even started to think that Speed post seems to be a better option then choosing DTDC Indian post might be slow like tortoise but will eventually win the race in steady and consistence way.

        It’s been bad starting of year 2008 with a loss of RS 2500/- and that too with brand like DTDC.

        I request you guys not to send articles or parcels through DTDC because they have employed all big stealers in there company.
        i want parbhani corrier serivers avelabel or not avelabel
        this company is charging enormously and compare to other courier services two to three times more. I have decided not to go for dtdc hereafterwords. K. R.Somashekar
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          R
          Ravi
          from Mumbai, Maharashtra
          Nov 9, 2007
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          Missing items

          This is the second time I am losing an article sent by DTDC courier service. First it was a soft toy. When asked about it, it was told that if a list was enclosed with it, nothing will be lost. Next time a soft toy was sent along with a Tee shirt. This time the toy reached safely. Tee shiort is missing.

          The interesting thing is, they did it so well that there are no marks of tampering in the envolope.

          What...
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          R
          Rajeev Goel
          from New Delhi, Delhi
          Nov 8, 2007
          Resolved
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          Hi,

          As I told you this is regarding delivery.I sent my courier dated 3rd nov 2007 from DELHI to CHHATARPUR(MP).But yet it is not deleverd(8th nov 2007).And as per the company policey it is being deliverd within three days. So in that case what can i do please do needful as possible.

          Thanks
          Aug 13, 2020
          Complaint marked as Resolved 
          This is to inform you that I am Jitendra Chand have not received yet my material bearing consignment no.Z40000355 and after tracking through sms it is showing that it was delivered to Mr P Kubawat who is a very unknown person to me and the same is not delivered to my address of delivery. Please note that my delivery address is 12/3, Patel Colony, Jamnagar, Gujurat where as it was delivered at Ahmedabad. How can it be possible?
          Also on today morning, I made telephone contact with Jamnagar dtdc office and a madam told me that the parcel was within the office and was on delivery to my mentioned address above but in the evening by not receiving the product, I again did phonicly follow up and a person of office said that there was no parcel in my name.
          I am facing these pathetic problems and why the tracking shows my parcel delivery to an unknown person to me and not of my courier address?
          Seeking your positive action to solve the problem on urgent basis.

          Regards
          Jitendra Chand
          Contact No.[protected]
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            N
            Nalin Chovatia
            Oct 23, 2007
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            I lost my rakhi sent to NEW PANVEL through DTDC courier.
            I already complain about it at DTDC.
            but no one can respond why this happen.
            Aug 13, 2020
            Complaint marked as Resolved 
            Sir/Mam
            Shipment no. Z[protected]Date28/09/07)
            I have no receive till date 4/010/07
            I say sorry to u you’re some Employee misguided
            Me & my friend
            Your side People say we delivered your courier but today when we check the status of shipment then we find out shipment is noida (parichowk) delivered by noida branch
            Your Employee does not know value of costumers
            MR PARSAD CELL NO [protected]
            MR SATICH PN NO 246223
            WHEN WE SAY PLEASE SEND POD NO OF SHIPMENT THEN AVOID US BY MR PARSAD & MR DEHRIENDRA (PH. NO.3082750~755) WHY I DONOT KNOW, AND THAY TOLD US PLEASE CHECK YOUR END WE DELIVERED MATERIAL.
            THIS TYPE RESPONSED YOUR SIDE FOR COUSTMER
            PLEASE Suggest ME WHAT WILL I DO?

            Kishor Kumar
            [protected]
            LOST MISSING DOCKET CONSIGMENT ARTICLE PARCEL ITEM

            I am from pune on verge of losing an article sent by DTDC courier service to Mumbai. Its been 17 days now the article has reached no where, several callings to customer care and only answer I get is “the article is coming back due to short address” but the address was mentioned absolutely right and crystal clear on the article.

            This is really a frustrating and very annoying experience for me with DTDC

            Now I am middle of big email communication thread between DTDC officials, who are still searching and hung in the process finding my article.

            After requesting again and again to take this matter on priority and deliver my item back to me ASAP, absolutely no response.

            Sometime it looks so funny to me that I am begging DTDC to return my own article, but by now I am starting to believe that they don’t have it anymore, some of there people might have stolen it.

            As these days they are only recruiting Thieves in there company.

            Most of the Indian people are starting to think these DTDC people are not trustworthy anymore and these thinking will multiply more with time on brand failing to deliver quality service.

            Also customer service guys promised to respond in 24 hrs but don’t get back even in 48hrs and I am really feeling sorry for myself why I choose DTDC at 1st place when in pune I got all big courier giants like first flight, blue dart, Aramax etc they might be little expansive but important thing is that at least your goods will be delivery satisfactory and now I even started to think that Speed post seems to be a better option then choosing DTDC Indian post might be slow like tortoise but will eventually win the race in steady and consistence way.

            It’s been bad starting of year 2008 with a loss of RS 2500/- and that too with brand like DTDC.

            I request you guys not to send articles or parcels through DTDC because they have employed all big stealers in there company.
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              N
              Neha verma
              from Delhi, Delhi
              Oct 23, 2007
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              Irresponsible Courier services

              This mail is a complaint mail against DTDC courier services at sanpada branch , Vashi.
              i have no idea what kind of services are DTDC people providing
              people in DTDC office are illeterate and extremly arrogant.
              they had to deliver a courier which had a clear address of lntinfotech mahape which your highly professional workers delivered to Reliance life insurance which is no where close to the mentioned address.
              i...
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              R
              Rajinder Singh
              from Chennai, Tamil Nadu
              Oct 15, 2007
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              Resolved

              Cheating and no response on complaint registering

              Dear Sir,

              I m rajinder Singh Prop of M/s Superior Technologies, New Delhi,
              We sent a courier Doc No Z59851370, from New delhi to Vapi(Maharashtra ) on 10th Octobet 2007 and till on 15th October,2007 we have not recieved any update yet & These are the importent documents which we have to deliver before 14th, this in not the first time when we are facing these kind of problem so we allways decided to not to use the...
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              aradhna rai
              Oct 12, 2007
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              late delivery of packet

              TWO PACKET WAS DESPATCHED ON 24.8.07 FROM GREENPARK (NEW DELHI) , UNDER CONSIGNMENT NO. F02777959 AND F02777958 FOR Dr.R.N.RAI 9612 P.P.N COLLEGE HOSTEL,PARADE KANPUR(U.P) PIN – 208001.THEY SAID THAT IIT WILL DELIVERED ON MONDAY THAT IS ON 27.8.07. BUT IT IS DELIVERED ON 29.8.07 AT 6:30 IN THE EVENING.IT CARRIES RAKHI WHICH WAS ON 28.8.07 BUT IT REACHES AFTER THIS FESTIVAL I HAVE CONTACTED TO DTDC, GREENPARK NEWDELHI AS WELL AS PARADE...
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              H
              HARWANSH SINGH KHEBERI
              Oct 11, 2007
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              Resolved

              Delayed services

              One envelop was send from pune on 23 may 2007, docket no. p06660447, but was not received up to 29 may 2007. What type of service is this and dtdc claims that they are the best service provider....
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              Nitasha Rathi
              Oct 5, 2007
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              Missing courier content

              This courier content lost complaint.

              I had couriered (slipper) on 7th August 2007 to Sharjah, UAE (Airway bill no. *N91731035*) through Barton Center, Bangalore Office (BLR-098).

              After 4-5 days, the packet was delivered with the key product missing.

              Only brochure and CD was inside, Slippers were missing.

              Since then I am following with BLR-098 and corporate office (Divya) but with...
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              ATANU MONDAL
              from Delhi, Delhi
              Oct 4, 2007
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              SHORT MATERIAL RECEIVED

              I HAVE SEND THREE SHAREES THROUGH DTDC COURIER NO.F02960652 BUT WHEN WE RECEIVED THERE WAS TWO SHAREES AND PACKET WAS FULLY SHIELD....
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