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DTDC Courier & Cargo Complaints & Reviews

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A
A M Danny
from Bemetara, Chhattisgarh
Jul 9, 2008
Resolved
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Shipment No.:U50345107 Reference No.: PRA-3972
Dear Sir,
need assistance form Consumer Complaints.in regarding blatant response from DTDC courier and cargo limited for not addressing my complaint. The shipment details of courier is enclosed herewith. The said Courier was delivered to me thru' franchisee of M/ DTDC, M/s Usha Enterprises Shop No.169 Sector 10, Bhilai. The inside article was removed from packet by nicely opening the parcel{ evident form the packet condition}. When inquired about the missing article the expressed their inability to help and asked to report to DTDC Supela Bhilai Office. I approached several no. of times to DTDC Supela(Bhilai) Office the told that they are searching for lost article. After few months the also expressed their inability to locate the lost or compensate. The complaint in this regard in written is given to Mr. Sahu at supela office the complaint and advise to report Mr Gopi Chaterjee Regional Head of Raipur Regional Office I telephonic-ally contacted them number of times to Mr. Gopi Chatarjee and Mr. Sumeet but nothing has been done so far. When informed about to DTDC customer care corporate office their also no response only details were asked no. of times.
I request Consumer Complaints.in to kindly help me to assist to recover loss and warn DTDC for such blatant response and harassment

Thanks and regrds

A.M.Danny
Mobile No. [protected]
3-A WHA Hospital Sector
Bhilai
Aug 14, 2020
Complaint marked as Resolved 

DTDC — stolen of articale

Dear Sir,

I, lpattabiramkrishna used services of DTDC for sending a parcel (Weight- 230 gm) to Hydrabad from visakhapatnam (consignment no:H[protected]. The service was utilized on30th September 2009.

But after three days of sending the courier from your franchise (Satya Courier Service, siripuram, visakhapatnam) the same is not delivered, the weight is decreased to 50gms and the item in the parcel is missed, why the problem occurs from such a big company like DTDC
The harassment form DTDC is not ended here, when the person at receiving end opened the courier we found the packaging is tampered and some of the items are missing from the parcel.

This is purely an unethical and unprofessional act by a reputed company like DTDC, also it leaves questions on the reliability and confidentiality of products sent through your courier.

The haressment caused by you to me is truly unacceptable and for the same i will file a Police Complaint against your organisation and will also go to media for showing the true face of your service delevery.

DTDC — late delivery of courier and theft of articles inside

I am writing this mail after suffering heights of inconvenience and deceit from your DTDC franchisee in old rajinder nagar 25/8.



I submitted my courier on 12th October to be delivered Bangalore and was assured by Mr.Navneet Kohli that it will reach its destination on 14th morning. Today its 22nd October and till now I have no clue where my courier is.



It was supposed to be a deepawali gift which only resulted in a shame and embarrassment for me.



Everytime I used to call the above mentioned person either his cell would come switched off or he used to talk really badly to me. And never ever I got a single call from his giving the status or the whereabouts of the courier.



It seems the trust India have built on this company is slowly diminishing because of cheats and frauds like them.



I would request you to kindly look into the matter and please take responsive action towards it.



Consignment No. Z00972841

DATE OF DESPATCH – 12 OCT-09

DTDC COURIERS OLD RAJINDER NAGAR BRANCH

ADD - 25/8





Dear all,



A few hours after sending this mail. The courier was received at the destination but to my shock and surprise the container was empty and without the watch which was inside it.



A few facts:



I delivered the watch at courier franchisee on 12th October to be sent to Bangalore and it was supposed to be received at Bangalore on 14th October.



After numerous calls the booking status was finally shown on website on 20th October.



And on 22nd October that is today when the courier was delivered it was an empty packet which caused a lot of embarrassment and tarnished my image in front of the recipient party.



I once again ask you to take a strict action on these touts so that justice can be done.



I am filing a court case against DTDC and the old rajinder nagar franchisee person Mr.Navneet kohli for fraud.



Attached are the receipts of the courier.
Please STOP DELIVERY of Shipment No.: F04653624 Reference No.: N/A
Booked by: VASHI BRANCH, MUMBAI On: Friday, October 30, 2009
No of Pieces: 1
Status: IN TRANSIT
For: HYDERABAD, 500016
Additional Details... F04653624

DTDC — Pilferage of consignment

This is my second complaint against my consignment P12266653.DTDC had stolen my consignment and not responding to my mails.Ms. kavitha fromgoregaon branch & Nagaraj
Customer Support Supervisor are not responding now who had earlier assured to delivered the consignment.Below is the status of my consignment which is still undelivered.I want my consignment any how or i am going to file a police complaints against this peoples.

Consignment Details...


Shipment No.: P12266653 Reference No.: N/A

Booked by: CHINCHWADGAON - PUNE On: Wednesday, March 10, 2010
No of Pieces: 1


Status: OUT FOR DELIVERY Last Scanned: Thursday, March 11, 2010
At : MUMBAI, 400092






Additional Details... P12266653

Date From --» To Status

Wed, Mar 10, 2010 PUNE PIMPRI BRANCH, PUNE MUMBAI APEX, MUMBAI Dispatched via Manifest # P1379259

Thu, Mar 11, 2010 PUNE, PUNE MUMBAI APEX, MUMBAI Received via Manifest # P1379260

Thu, Mar 11, 2010 MUMBAI APEX, MUMBAI GOREGAON BRANCH, MUMBAI Dispatched via Manifest # M9027817

Thu, Mar 11, 2010 MUMBAI, MUMBAI GOREGAON BRANCH, MUMBAI Received via Manifest # M9027817

Thu, Mar 11, 2010 GOREGAON BRANCH, MUMBAI Out for delivery via Manifest # M8084482

laptop book kiye 21-03-2015 delhi to supaul bihar laptop nikal kar paper bhar diya hai

my consignment no v21601746 hai aaj date[protected] tak koi samadhan nahi huwa mera complain ka ab hm ko lagta hai consumer form jana pade ga so plz contact me [protected] & solve my problem
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    P
    prakash ganna
    from Chennai, Tamil Nadu
    Jul 7, 2008
    Resolved
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    i had a consignment of two parcels from delhi to be flown in to goa, but on opening the box i found three pda's from my package missing, and the tornn part of the box beign re-packed carefully by the thieves from a dtdc packing tape.i reported this to the area manager of dtdc, who assured me of the fast processing of the claim, but after three months of reverting the manager asks me to contact the shipped agent for this claim, who says (the shipping agent) that his liability seizes after 15 days of delivery of the consignment.now the manage r drops my call and eve doesnt respond properly.think have to go to consumer cell for the same.
    Aug 14, 2020
    Complaint marked as Resolved 
    hi i m rajesh i live in tamil nadu and i ordered a product from ebay and the shop keeper from mumbai sent it by DTDC for a person staying in tamil nadu they are sending the parcel tru rajastan(jodthpur) and they say it ll be dealyed since it should go to delhi abd then only it ll come to tamil nadu..
    ware wa, ,
    wat a job???
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      R
      Radha Gopala Krishna P
      from Pune, Maharashtra
      Jul 4, 2008
      Resolved
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      I am unable to trace the courier with documents were which were posted in Hyd (to Chennai) on 02/07/08, with the docket number H[protected]DTDC Couriers Ltd).It is very important & the consequences will be serious.
      I am really unsatisfied with the service you provide.Kindly look into this & trace my IMPORTANT documents.

      Regards
      Radha Gopala Krishna
      [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
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        N
        Nagesh Boyina
        from Bengaluru, Karnataka
        Jul 2, 2008
        Resolved
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        Resolved

        Hi,

        I have couriered the small cotton box on 26th March 2007 to Mumbai office from Native place Srikakulam. At that time of booking they have given me the receipt. After few days we have called the destination point and they said that they havent received the courier yet. So immediately I have given the complaint to the DTDC and they have given me the refgerence number :2649. So again I have started the mail communication with the senior and responsible persons and finally they have decicded that courier got lost in Mumbai. This was confirmed by last week. After that I have called to Hyderabad location and they said that they need mail confirmation from Mumbai for this lost of goods to raise the claim form. Mumbai people are not sending the onfirmation mail to Hyderabad office and they are keep throwing the ball into Hyderabad branch. In between I am suffering with the problem.

        Dont we have any thing to do and get the amount about loss of my goods. Can you please help me to resolve this issue.
        Aug 14, 2020
        Complaint marked as Resolved 
        Need Urgent Help!

        I have sent important documents

        From Location :- E-96, Jeewan Park,
        Uttam Nagar,
        N.D.59

        To Location :- Divergent Infosoft Techonologies Pvt. ltd
        Unit 1&2 AIV
        Okhla Industrial Area
        N.D.-20

        This Document was never received by addressed recepient as per him.

        I need help in getting the POD of this transaction with DTDC, unfortunatly the tracking No. i have lost. But i have exact dates remebrd and From - To which i have mentioned above.

        Sent date B/W 02-Aug-2007 and 10-Aug-2007

        regards
        Baljinder Singh
        [protected]
        hai, i have sent dd/moneyorder to narayana college principal gudavalli vijayawada from kadapa, to give this dd to my son.but, it didnot reach to my son.it was too late. please check it sir.
        Respected Sir,

        I booked my courier from Bhejaut Damanjodi Orissa on 05.02.09. But it has not delivered yet. DTDC Courier has Insured me that your courier will be delivered till 08.02.09. Sir, Please kindly take care. I'm very this courier.

        Regards,

        S.K.Punia
        M/s. Engineers India Ltd., (A Govt of India Undertaking)
        Nalco Expansion Project, Damanjodi - 763008
        Orissa.
        Ph.[protected],[protected]
        i have not recevie my courier from gujarat,
        my docket no=[protected],
        please check this docket no and give me reply my email

        cotton box — not delivered yet

        dear sir,
        i m thashin,i m from chennai.on13/09/2010 i sent a courier to tirupur in the name of md shaffi and bill no is:A12935348.but sofar it did not deliver.i complaint to tirupur office and chennai offie but no one gave me poper response they keep saying my courier is going on going on.but kind of service u r giving.pls try to sort it out as soon as possible and in future make sure it should not happen again.

        regards
        s.thashin
        chennai
        mob:[protected]

        courier is not delivered

        my courier still is not delivered to its respective address.

        order not received...Reg

        My order noZ55918807 this is receiving your dtdc kotha kota branch manager 23/7/2013.But not send and not given any information.Please take nessecery action.
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          A
          Abdul Rab
          from Delhi, Delhi
          Jul 2, 2008
          Resolved
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          Hi,
          I am very much disappointed from your service. I Have send a important document by your courier service on 26 June 2008
          My consignment no is B45564211.
          Address is :
          Farhat Bano
          Sabir Manzil,
          house no-70
          A-Sector,
          Ease Kamla Nagar(BHEL)
          Bhopal-462021

          I have called 11 time on its local office phone no is [protected]
          and your customer care service 7 times on no. [protected]
          Form 30 June till now but still I dint get a proper response .
          By end of the day I need proper response and a suitable reason why it is still not delivered.
          This is my final complaint after that I sue in consumer forum.
          It will not good for you company reputation .So please take this issue as urgent priority

          Thanks & Regards,
          Abdul
          Aug 14, 2020
          Complaint marked as Resolved 
          Dear sir
          We want your your custome care no
          what is the cost will you charge for 250gms pack from chandigarh to guntur(andhra pradesh state) by AIR (very urgent)
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            P
            Priyadarsha Gore
            from Ghugus, Maharashtra
            Jun 22, 2008
            Resolved
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            I had ordered a Computer hard disk on internet from Delhi. I live in Pune. The seller immediately shipped the consignment no. z68539809 by DTDC courier on 14/6/08. But I have till date not received the consignment as on 22/6/08. When inquired at company's PUNE PIMPRI branch office, they tell to complaint with the branch who shipped. Nobody cares about the consignment. When checked on courier website www.dtdc.in, it says the consignment was booked on 19/6/08 and status as OUT OF DELIVERY. This is pure cheating with customers, showing wrong Booked date even though the consignment was booked on 14/6/08. This company is CHEATER, CHEATER, CHEATER, CHEATER. They make false promise to ship the consignment with 2 days anywhere in India.
            NEVER EVER DEAL WITH THIS COURIER COMPANY.
            Aug 14, 2020
            Complaint marked as Resolved 
            I had couriered a vry important document to Dr. Pratibha Joshi, Pinnac Garden, Kothrud, Pune-38 on 28/05/2009 morning. It hasn't reached the concerned person. I am curious to know the details immediately.

            Ms. Shalaka Parker,
            The United Church Of Christ,
            Oppo. Dr. Beck Company,
            Pimpri, Pune-18.
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              R
              Ravi Khanna
              from Kalavai, Tamil Nadu
              Jun 13, 2008
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              I am living in Bangalore where I don't get quality mangoes like Malda.My father sent me a parcel of mangoes from Muzaffarpur to Bangalore on 09-Jun-08.It was sent through Air way .Since 10th of the month I started following up for the consignment.The doc Number I was given was K28619430.We were told that it would be delivered in 2 days.When I called this morning(4th day) I was told that it was returned back to Delhi.The number I called was[protected] and the lady in charge asked my whole details and promised me to call back.But I don't have any solution.I am sure these mangoes are going to be rotten.I want DTDC to compensate every loss I have suffered.In other case I will have to move to consumer court.
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                M
                Malik Sadique A.Latiff
                from Chennai, Tamil Nadu
                Jun 4, 2008
                Resolved
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                MERA PAN CARD ABHI TAK MUJKO MILA NAHI HAI ME NE 20 MAY 2008 KO APPLY KIYA THA. MY ACKNOWLEDGEMENT NO.[protected]

                PLZ REPLY
                Aug 14, 2020
                Complaint marked as Resolved 
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                  M
                  M Pavan Kumar
                  from Jalakandapuram, Tamil Nadu
                  Jun 2, 2008
                  Resolved
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                  Dear Sir,
                  I, M. Pavan Kumar, have booked a consignment for Pune (2800 grams) on Praneel Enterprises, MF-591, Khamla, DTDC, Nagpur on 26/5/2008. My consignment no bearing M34926594. Our consignment has to reach Pune on or before 29/5/2008(Most Urgent). When we enquired at franchise, we were told that if we book the consignment through airmail, the consignment would reach within two days and also I was told that I have to remit extra charges to book via AIRMAIL. I was charged Rs. 300/- towards airfare and assured the delivery of the consignment on 28/5/2008. But the consignment was not even reached on 29/05/2008. I have made lot of calls Nagpur, Pune and Mumbai DTDC offices, but nobody was unable to answer the question “why the delay?” The Customer care people are not in a position to give any answer satisfactorily. Simply we will check it out!. Later the consignment was delivered on 30/05/2008.

                  I have incurred lot of expenditure on telephone calls to Nagpur, Pune and Mumbai DTDC offices. Although my consignment was not reached within the date, Because of which I have faced lot of mental tension and loss.

                  I seek clarifications from DTDC in this regard:

                  1. Why delay in delivering the consignment though it was booked through airmail?
                  2. Why customer care office, Mumbai, Nagpur and Pune people are not in apposition to give any answer? (I have a record of my telephone calls to your offices)
                  3. I seek return of excess (Airfare) charged.


                  M. Pavan kumar, NAGPUR
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Dear sir

                  i stay in hyderabad working as a admin in sbi credit cards, few days back a couier boy
                  has came to my office to delivary the courier i have taken the cover and i just went outside
                  for few seconds when i came back my mobile was missing and he ran away by looking down
                  and going fast, this is what happen to me, so pls can you tell me how can i catch that boy
                  because here we have so many dtdc services in that where i have to search and this was happend
                  on[protected], can you take a action on this i will mentioned my office address so that you can enquiry on that,
                  ADDRESS
                  Padmavathi plaza,
                  plot no.26, 2nd floor,
                  sindhi colony,
                  s.p.road, secunderabad-500003.

                  pls take the action on it becauase it is precious to me.

                  thanking you

                  Regards
                  vindhya.([protected])
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                    K
                    kira kenney
                    from Chennai, Tamil Nadu
                    May 15, 2008
                    Resolved
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                    non-serviceable area

                    Being an eBay user I get lots of packages delivered by couriers from the eBay sellers successfully.
                    Only ONE company -DTDC refuses continuously to bring the packages to my door, although price of delivery is included in eBay charges I must pay.
                    The DTDC calls me to come and pick the packages up at the office (8 km away!) myself, stating that my area is NOT SERVICED.
                    When I asked how that is determined where they do...
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                    jeevan talegaonkar
                    from Kolkata, West Bengal
                    May 10, 2008
                    Resolved
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                    I did send a POD Z69972688 on 17th Apr 2008 from South City I Office of DTDC to be delivered to Partur/ Jalna/ Maharashtra at monetary consideration of Rs 50
                    I understand from the intended recipient that he never got it. So today on 10th May 2008 when I tracked down the POD from DTDC Customer Care No.[protected]/441/442 (Shashikant) I came to know that it was never delivered because the place is not in delivery list. My 1st question is WHY THE HELL DID THEY BOOK THE ORDER THEN?
                    Interestingly, I was told that the courier was sent back to DTDC office of south City I where from it was booked on 28th Apr. I did call that office and checked with the proprietor Yadav [protected] about the same but he has no clue and had left working with DTDC on 23rd Apr itself which DTDC is unaware of since they are still sharing the same bugger's no with me
                    I need to know the status of my courier rightfully as a customer from DTDC legal counsel or customer care and due explanation for this harrassment.
                    Thanks
                    Jeevan Talegaonkar
                    [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    what is this is it is a courier service. i send a courier to Hyderabad last 5th from kerala week and after two day i came to Hyderabad today is 10 th now itself friend didn't got . then tell me what are you people doing. if you people cannot delivery at right time then shut down it and go and sleep.
                    I have sent a draft through DTDC Currior at Kestopur Branch on 30.06.08
                    The draft is supposed to be delivered at GPO, Delhi.

                    Till date the draft is not received at their end. I visited several times at the branch office at Kestopur.
                    The person concern always becomes annoyed. On 15.07.08 when I requested again He misbehaved with me and used unperliamentary words and insult me and also pointed out that I could do nothing because he has a very influence in the Company I .Rather He will put me into trouble because he is also very influencial person in that locality.
                    Myself is working in a Government Company and throurh DTDc currior I we also sent many of our official letter as well as personal letters. I also reside at Kestopur.

                    Is it so that customer will be insulted and threatened for knowing the status of the undelived letter.
                    AWB No : T 30434683 dt 13.09.08 which should be delivered by 15.08.09 not delivered because of their casual attittude and connecting this to the wrong area and ph no they are giving none of them are working if we do not get this envelope by this afternoon we are going to lose one big order is DTDC is going to bear the loss kindly track this courier and deliverit to the right place imdtly if not we have to take this matter to consumer court

                    W R
                    Manjula
                    Cell :[protected]
                    some one send me courier kerala to haryana consignment no o09620376.after one week i'm going to DTDC branch office 140, shopping complex, sector -14 sonepat .there baanch officer told me there no service to dtdc.no one call my no .when serivce is not there why booking branch take it. booking branch code 2700281 CANNANORE .
                    plz slove my problam .hopping give me posstive responce.
                    ombir saroha
                    HARYANA
                    [protected]
                    My consignment No. H56813164.

                    I couriered one parcel to Kharagpur (West Bengal) on 27th Jan 2009 through DTDC, Maitrivanam, Ameerpet.

                    Online track engine is showing the delivered status on 29th Jan 2009 at Kharagpur but my receiver didnot received yet.

                    Please do the needful and make it delivered.
                    my courier is dispatch to hudrabad to jamshedpur on 22.07.2009, his biltey no H60348532, but i have not found, please sent status my courier.
                    R Sir, I want contact no o[censored]r aurangabad maharashtra office.immidiately. or call me on [protected]
                    SUB : Worst service from DTDC Courier .

                    Docket no: T35128296. date of booking : 13/08/09.

                    from sivakasi to bangalore.

                    today is 20/08/09.

                    till today i have not received the consignment.

                    online tracking shows it is held up.

                    Who is responsible to deliver this ????.

                    if i call to the customer care they are giving me the contact no of a person from dtdc named santhosh and the no is [protected] if i call to this no: either this no will be busy or not reachable or call will be disconnected.

                    can DTDC rectify this problem.

                    I sincerely request DTDC That any delay in Delivery of the consignment please inform the receiver or Give the correct person for handling this..

                    Regards

                    Vinod Kumar.
                    mobile no: no response from dtdc ..
                    This is with reference to my consignment which was send thru dtdc courier from Chennai-Bangalore


                    The consignment had all the proper documents, But still it has been seized by Sales tax authority people.

                    I had my association with several courier companies like TRACKON, S.T.COURIERS, PROFESSIONAL & SOME NON REPUTED Courier company, But we never face such problems, My association with dtdc just started a couple of months back... We feel like they are one of the worst service ever got in this couier industry... My sincere advice dont use service of dtdc... even if they do it for free of cost..

                    I wish to use the worst words which i have ever learnt in my life but for the sake of my upbringing am holding them.

                    naveen
                    ARIHANT MARKETING
                    CHENNAI-14
                    Dear Sir,
                    We have one items through your dtdc courier under docket no. Z97615764 on dated 01.09.09 to HHML Haridwar in the name of Mr. N.R.Nandi ( mobile no. [protected] ).But this item not delivered till now, please give feedback as earlier as possible.This mater is most urgent

                    Regards
                    Shailesh Singh
                    Dear Sir,

                    I, lpattabiramkrishna used services of DTDC for sending a parcel (Weight- 230 gm) to Hydrabad from visakhapatnam (consignment no:H[protected]. The service was utilized on30th September 2009.

                    But after three days of sending the courier from your franchise (Satya Courier Service, siripuram, visakhapatnam) the same is not delivered, the weight is decreased to 50gms and the item in the parcel is missed, why the problem occurs from such a big company like DTDC
                    The harassment form DTDC is not ended here, when the person at receiving end opened the courier we found the packaging is tampered and some of the items are missing from the parcel.

                    This is purely an unethical and unprofessional act by a reputed company like DTDC, also it leaves questions on the reliability and confidentiality of products sent through your courier.

                    The haressment caused by you to me is truly unacceptable and for the same i will file a Police Complaint against your organisation and will also go to media for showing the true face of your service delevery.
                    very very poor and shameless service dtdc have.
                    they are charging at thier sweet will, they have charged a whooping rs 330 for a 2 kg and 100 gm regular consignment of mine from PUNE to HYDERABD.

                    many phone calls and e mails even to thier head office in bangaore, pune NO RESPONSE.

                    NOT EVEN AN acknowdegmnt.

                    I WILL NEVER DEAL WITH THIS CHEATS AGAIN .
                    I applied for a Driving Licence vide receipt No. PR-7445 dated 21 Oct 2009 but till date the driving licence not yet received inspite of my all out efforts. As per online status, the status of my Driving licence is as under:-
                    ++++++
                    Driving License Despatch Management - Online Tracking System
                    Driving License Details...
                    Cash Receipt Number : PR-7445
                    Airway Bill Number : L21078848
                    Received From : TRANSPORT DEPARTMENT ( PALAM ), DELHI
                    Booked On : 22/10/2009
                    No. Of Pieces : 1
                    Weight : 0.100 Kg
                    Status : DELIVERY
                    For : 23/10/2009


                    Report Generated on Wednesday, November 04, 2009 at 8:46:53 AM

                    ++++++++++++++++++++

                    It should be a black listed Company as early possible.
                    (Ram Kumar Dedar)
                    VERY VERY WORST POOR SERVICE and CUSTOMER CARE SERVICE BY DTDC
                    we have send the courier through DTDC delhi to baglore doc no:- Z00394212 when we check the status it showing wrong status it shwoing lucknow status.And it is very urgent
                    Dear,
                    I have send one courier dated 26/11/2009. Hamirpur to Kanpur from Birla sun Life insurance co. ltd Hamirpur, till date courier not delivered 02/12/2009. time 11am.This activites is followes regulerPOD NO. Q18869168.I have many calls from DTDC Kanpur office not reply properly so i am very fed up your service to locall boy & office of DTDC. Please took the action against your local office as soon as possible.Otherwise I will go to consumer court.
                    i have sent the an important document through DTDC courier, thinkg you will give good service.on 11.1.2010 to mangalore. till date not reached the destination, courier reached to me.


                    From,

                    Kropex india
                    singasandra


                    To,
                    Madhava
                    Padav chowtra house
                    bikernakatta, kandettu
                    mangalore-575005
                    We regret to note that consignment (Medical Items) Docet no # Z07729996 booked at NOIDA (Phase-2) on 28/01/10 for AJIT SAVE, D - 86, SAHJANANDKRUPA SOCIETY, BEHIND YOGESHWAR SOCIETY, NOVINO-TARSALI ROAD. TARSALI, VADODARA - 390010 (GUJARAT) has not been delivered till date i.e., Feb 03, 2010 in 6 days !

                    After talking with BARODA Frenchise of DTDC, there reply is as follows:

                    1) They are received on 31.01.2009
                    2) They denied to deliver these condignment on my address.
                    3) They are give me contact no of Mr. Mishra ([protected])
                    4) Mr. Mishra is denied to diliver on my address.

                    It should be a black listed Company as early possible.
                    I never seen such a worst courier company like DTDC courier, I also strongly recomend to Blacklisted as a Courier Company.
                    This to inform you that we have sent two bundles which were very important to kerla.One bundle has reached there but second one is not the docket number for the second one is K38373608 please try to find the other bundle because its a very important as it is document of government office so you need to track the things any how,
                    so over this matter as quick as soon as you can
                    Is it courier service or some thing else i dont know, I am sending 2 courier to Delhi but it is delivered in broken condition, local service people could't able to answer, I never seen such a worst courier company like DTDC courier, I also strongly recomend to Blacklisted as a Courier Company, Some of the heldup cases also they could't able to inform the custmer
                    Dear Sir,
                    i have not received the our consinment.
                    my docket no . - H69318569
                    Date - 22/02/10
                    I am Amritpal Singh an employee of "Johari Digital Healthcare Limited, Jodhpur" made a courier from Amritsar to Johari Digital Healthcare Limited G-584, EPIP, Boranada, Jodhpur, Rajasthan on the 2-3-2010. I was given the dockit number Z07239404. But very sorry to inform you that my consignment has not delievered on the other side till yet. When I contact your officials at jodhpur branch they failed to answer me in a proper manner and disconnect my call.
                    That packet contains my very important documents and a few electronic components which costs upto 5000 rupees. Day by day I have to bear a major loss and time loss just because of your mistake.
                    So you are requested to traceout my packet as soon as possible otherwise I am free to take any legal action against you and your company. Hope you will take deep concern of my problem.
                    I received a call from DTDC (NITIN phone number [protected]) informing that a letter in my name has been returned by their delivery person indicating residence shifted. Call came on my mobile. When I replied to their crosscheck method that I am at the address stated. Knowing fully well that their delivery person has deliberately flapped, the person didnot heed to my request to get the letter delivered quickly, he rudely explained their process and told to deliver the letter only after 3 days. the letter seems to be interview call I contacted DTDC corporate office and then Pune manager ( Mr prasad mob [protected]). Despite talking 30 minutes on phone issue could not be resolved and I am told to wait for the letter for 3 days. This is ridiculous. their delivery boy does a flap and nobody in DTDC heirarchy is ready to rectify the mistake and earn goodwill of consumer
                    One document vide consignment note no.Z[protected] was sent to PORT BLAIR on 12/03/2010 fron kanpur with a firm assurance that it will be delivered on 15/03/2010 but till 19/-3/2010 it was walking from DELHI-CHENNAI-CALCUTTA.
                    Till date no response.
                    A five star rated very very THIRD CLASS COURIER.
                    DTDC is the worst courier, I have ever seen in my life. Even if you write an email to thier Chairman & MD, he will remain silent. IF YOU ARE IN URGENCY, PLEASE DON'T SEND BY DTDC. AND FOR HEAVEN SAKE THIER RAIPUR (CHATTISGARH) IS THE WORST OF THE LOT. IT SUCKS
                    ur service is very bad very very bad. i have sent a gift for my girl friend on her birth day before five day on 28th of march but ur bad service did not sable to send the parcel, ..very bad . shut down ur company
                    I have never seen any company such a non responsive and not committed courier company like DTDC. this company should be banned from doing courier business. I have sent some original papers to be delivered with in Mumbai Municipal limit, but this kind of job also they cannot perform. I am not aware whether they have lost it or misplaced it. docket no M53451526 Dated 01/06/2010. their agency partner is also not giving any proper response, reply and feedback.
                    my brother booked a coriour Z09434756 dated on7-6-2010 atRAJENDER B BLOCK, 2F1815, DELHI.It is not reached at here in 284, Dayanand colony, Hissar-125005, Haryana.I was trying to get it, but the people in Hissar office is not responding.why this guys are like irresponsable .Do what you can get my coriour soon.
                    samuel kutty mc,[protected],
                    email:samuelkutty12rediffmail.com
                    Yes it is a worst courier services ever found
                    I am Pinto residing at Bommanahalli bangalore, a consignment was sent to me from Mumbai the person from the DTDC franchises at bommanahalli called me over phone and asked me to go to there office and collect the courier, for which i denied stating i was at my office so asked them to deliver the courier at my home, but those people have cut the consignment at one side taken out a part of the item and again packed it with same kind of tape and delivered it to my resident where my father received without checking at that time. later i found this has happened to my consignment and tried to call DTDC corporate office at bangalore for asking there customer care no to log a complaint against these matter, But i was shocked that there is not even a single person to give me a proper repond. the person at corporate office who received my call does'nt know what is customer care she is so negligent in ans my call. I really dont know what the hell services provided by these frauds, Just fooling people with the brand name. the consignment may be of low value but its there duty to deliver it properly and do justice to the monye they earn and food they have. I would suggest people do not depend on these courier agencies they give franchises not to proffesionals but to illitreates and class 3 basturds. and ultimately this is what will happen to ur consignment. I would also strongly recomend to Blacklisted DTDC as a Courier Company. I will see to it that these people lose business atleast from my family, friends & the company i work for which is giving these 420's business of nearly 60, 000/- to 65, 000/- per month.
                    DTDC is the bad in service and behavier, they accept courier anywhere and called the customers to pickup, if anybody insist to deliver to the address they simply use to write " PARTY REFUSED "and sent to somewherelse, The behavier of the staff is very indecent to the ladies who are alone in the home.
                    I received a package from chennai vide C28728842 without any other referrence for which somebody called and asked to come and collect the package, when I asked them to deliver to the address he refused and kept in the office which is 15km away from my office.One of our office staff went and collect with other office documents, MY APPEAL TO THE PUBLIC, PLEASE DO NOT USE DTDC COURIER ANYMORE"
                    N.Sundararajan
                    [protected]
                    Horrible experiance. Loss of goods& Documents, late delivary, irregular service, irresponsable delivary should be the other name of DTDC Courier service.
                    This is one of the worst courier company in India. A consignment was sent to me in Kerala from Delhi. This has not recahed me even after lapse of 13 days. Similarly a consignment sent from Mumbai to Kerala took 15 days to be delivered. DTDC is the most unprofessional and useless courier. Think twice before sending any consignment thru DTDC.
                    sir/madam,

                    kindly tell me aout this corrior detail .concen person is saying that its delivered but we d


                    Consignment Details...
                    Shipment No.: Z17118879 Reference No.: N/A

                    Booked by: LUCKNOW (LOHIANAGAR) - LUCKNOW On: Monday, August 09, 2010
                    No of Pieces: 1

                    Status: DELIVERED Last Scanned: Tuesday, August 10, 2010 @ 1200 Hrs
                    At : DELHI, 110015

                    Received By: SIGN

                    Additional Details... Z17118879

                    Date From --» To Status

                    Tue, Aug 10, 2010 NORTHERN RO, DELHI CONNAUGHT PLACE BRANCH, DELHI Received via Manifest # 63646511

                    Tue, Aug 10, 2010 CONNAUGHT PLACE BRANCH, DELHI CONNAUGHT PLACE - PALIKA BAZAR, DELHI Out For Delivery Via Manifest # 45273789







                    Track Another Consignment...


                    Consignment No. Reference No.


                    Click Here To Track Multiple Consignments







                    Consignment No. Reference No.

                    Enter Multiple Consignment Numbers Upto
                    25 Seperated By Comma.
                    Click Here To Track Single Consignment


                    Report Generated on Thursday, August 12, 2010 at 2:20:22 PM


                    id not recieved till now.

                    Regards,
                    SHUCHI UPADHYAY.
                    I had couriered an envelope of rakhi on Friday, 20th august 2010 from pune branch to Chiplun. Reference nos was (CN no.P[protected]. I was assured of the timely delivery of my courier within 2 to 3 days. Today it is 12 days passed and still my courier is not delivered to the destination address. I received very bad response from the pune DTDC office and complete non-cooperation was faced. There after I personally called Chiplun DTDC office and was told that the courier is still not received in the chiplun DTDC branch either. Finally I checked on the DTDC website and understand that the parcel was dispatched from camp-pune branch on 21st Aug 2010 and DTDC system is showing that the parcel is still in transit.
                    After paying the heavy charges for the courier, I have a genuine expectation of at least getting the correct status and cooperation from the DTDC. I am completely disappointed by the kind of treatment and service I have received.
                    Today we had talk to Mr Sushil Mobile Number [protected] from Lucknow DTDC office for one of the consignment which had been taken from our office (Aroma telecom pvt Ltd) in lucknow, everytime he had given the Nuisannce through the phone and everytime he told that he cant Pickup the consignment from our Branch Office.Today It happened again and he talk with my exceutive in wrong way and challenge to him that he cant send any body to pickup the consignment.

                    Kindly look in to this issue if it will not solve then we are not running business with DTDC.

                    Shuvendu Majumdar
                    [protected]
                    dtdc is a fake company, should be banned
                    I never seen such a worst courier company like DTDC courier, I also strongly agree to Blacklisted as a Courier Company.
                    docet no
                    z 14871714
                    Ya i agree with this comment, even i have sent a courier from mindtree, bangalore to chennai and its not delivered yet, and they say its delivered that area is there in ECR, chenai and its marked to a famous SW company then also they are not able to deliver and they have not returned also. DTDC should be black listed.

                    Ashok Sana.
                    An important parcel booked through DTDC courier vide doc no K 45448708 on 21.12.10 from sector v saltlake kolkata to DAYANADNAGAR, DANDIAPALLY, ROUIRKELA.On 27.12.10 upto 18hrs .it shows on consingment tracking that house found locked.When I reached at rourkela office your person telling that they delivered on 25.12.10.but, I SAROJ SINGH is proper man did not recived that courier.
                    HOW DTDC PEOPLE DELIVERED WITHOUT VERIFYING THE PERSON???
                    IS IT NOT DTDC PEOPLE DOING 420 IN DELIVERING???
                    WHAT THE HELL YOU PEOPLE DOING COURIER WORK???
                    WHY NOT DTDC BANNED???
                    DTDC IS RESPONSSIBLE FOR THIS AND DTDC HAS GIVE COMPENSATION FOR THIS PARCEL???
                    DO IMMEDIATE AND PROPER ACTION FOR TRACE OUT MY PARCEL IT SI VERY SERIOUSE MATTER???

                    SAROJ SINGH
                    [protected]
                    [protected]
                    DAYANANDNAGAR
                    DANDIAPALLY
                    ROURKELA
                    SUNDERGARH
                    ORISSA
                    DTDC is the worst courier service. I have sent some really important papers through this on 4th jan 2011. Till date they have not reached there when they were supposed to reach Delhi on 6th Dec in morning itself.

                    You better deny i[censored] cant provide the service properly.
                    I have sent important stuff through DTDC courier, thought you will give good service on 28.01.2011, Friday Agartala to bangalore (K[protected]. My Friend has got my stuff after One week. When I called Agartala Center they have given me Bangalore Jaksandra Center Phone Number. When I called Center Manager Patil pick up my call and misbehaved with me. They overwritten my Phone number (my no is [protected] and they changed it [protected]). This is not first time, always they are provide poor services and their behavior with Customer very poor. I never seen such a worst courier company like DTDC courier, I also strongly recomend to Blacklisted as a Courier Company.


                    Priyabrata Das
                    [protected]
                    i was supposed to receive a documentfrom Sushen Medicamentos on 23.03.11 from Ahmedabad. the docket no is A20330863 from dtdc courier.till date i have not received it it had to come in THE NAME OF INDO GERMAN PHARMA ENGINEERS.so please let me since its a delay from your side.

                    PLEASE CONTACT ME ON MY CELL WHICH IS MENTIONED

                    [protected]
                    MARIA
                    Your service is not good at Rajaumundry. We use to recieve hundreds of couriers to GMR VPGL located at Vemagiri of Rajamundry urban limits. They are not delivering properly. One courier was sent to me on 8th(H[protected] April 2011 from Rajam, Srikakulam which I have not received so far. I think you have to pullup your socks to deleiver the couriers. other wise close DTDC we will go for some other thing.
                    AAP SHREE TIRUPATI COURIER SERVICE
                    TRY KARKE DEKHO PLZ BAHUT ACHHA RESPONSE MILEGA
                    GUJARAT MAHARASTRA MP RAJASTHAN NORTH ME BEST SERVICE HE

                    GOPAL THAKAR
                    STCS
                    CHANDIGARH BRANCH
                    [protected]
                    I am suppose to received the courier from Delhi vide POD No. Z36436950 which was booked on 25th of April, 2011 but till date i.e. 3rd May, 2011 i have not received the said document. Even after follow up with their office firstly they are not picking up the phone secondly if they then they have standard answer it will reach by 3 PM after that they start giving time it will reach by 4 Pm then 5 PM then 10 minutes etc... even I have spoke to Mr. Sharukh who is sitting in Tulsiani Chambers is also the useles fellow and dont know how to handle the customer and he also do the same thing with me. REALLY ONE SHOULD STOP BOOKING THE CONSIGNMENT WITH DTDC COURIER AND BRING THEM ON ROAD THEN ONLY THEY REALISE.
                    Please try to do it???
                    Nihil Desai
                    [protected]
                    On 4th of March I have send a Courier from New Delhi to Mumbai Bandra (E) PF office. when after 2 or 3 days I track the number on DTDC site it was showing Delivered. So, I thought I is ok and through the slip no. now when I send one of my friend to Bandra PF office to see the position they are saying please show me the slip. or give me the Doc. No. How and where I should found the DOc. No. Please conform.
                    Thanks
                    My Mobile No is [protected] and E- mail ID is [protected]@gmail.com
                    C/O B.N.Biswas, 722, Ghoshpara Road, UTTARAYAN(PALTA) WB PIN -743122
                    24.05.2011

                    प्रिय महोदय/महोदया
                    दि. 12.05.2011 को मैंने बैरकपुर (कोलकाता-700120) से वाराणसी के लिए आपकी डीटीडीसी कूरियर सर्विस के माध्यम से एक डाक (CN NO. K[protected] भेजी थी जो अभी तक प्रेषिती के पास नहीं पहुँची है | मुझे दुबारा एक आदमी के माध्यम से फिर से अपनी सामग्री भिजवानी पड़ी, जिसके कारण न मेरे कार्य में सिर्फ विलंब हुआ, बल्कि मुझे आर्थिक नुकसान भी उठाना पड़ा | मैं आपकी डीटीडीसी को एक स्टैंडर्ड कूरियर सर्विस मानता था, जिसका मुझे एक बड़ा खामियाजा उठाना पड़ा |
                    अब मैं चाहता हूँ कि उक्त डाक मुझे वापस लौटा दी जाय क्योंकि अब उसकी वाराणसी में कोई जरूरत नहीं रह गई है | मैंने क्षेत्रीय ब्रांच (Contact No.[protected]) को भी अपने इस आशय की जानकारी दे दी है |
                    क्या मैं उम्मीद करूँ कि मेरे नुकसान की भरपाई आपके द्वारा की जाएगी ? मैं आपकी तत्संबंधित कार्रवाई का इंतजार करूँगा |
                    सधन्यवाद,
                    भवदीय
                    डॉ. रामरक्षा मिश्र
                    Dr. R. R. Mishra
                    Contact No. [protected]
                    I have sent courier from sasaram (bihar) to gurgoan (Harayana) on 26th may 2011 and paid rs 50/- for delivery charges as well. courier person assured me this address lies in his date base and courier will be received there by monday. but we called the same person, he provided me a helpline no. of patna and I came to know that address is not in his panel so it retuned back. I ask about my money as you gave me wrong assurance to deliver the couried, he irrated and disconnect the call just saying jo karna hai kar lo ab kuchh nahi ho sakata. in this way they are cheating.
                    from
                    Raj kumar
                    [protected]
                    In their website there is a customer care number for every city but 80% of these number are either not in service or no one answer. I did a mistake by sending my important documents through this small Ghhatiya courier service. It should be black listed.
                    A consignment containing text book of a child was despatched from CHADNI MARKET office Kolkata on 28/06/2011 vide their REF NO- K 47 826 935 addressed to Mr Sanjay Kumar HGA of LICI Raxaul branch office PO-Raxaul Dt- Champaran(E)
                    BIHAR PIN- 845305, but after 15 days tracking showing it is in transit. Most surprisingly no one is responding neither from the Remiiting Office nor from the middle offices. Patna, Muzaffar have not contacted or replied. Customer care unit was forced to take the call and left with sweet assurance yielding no result. The examination for the child is due on 15/07/2011. Now I plea atleast all the Life Insurance corporation employees not to make any deal with DTDC they will make you to run Door to Door to get your consignment with the result it is lost in transit.
                    They have acted most irresponsible way. Hope since the book was for the child of Chief Executive of NEPAL LICI Office, he will make effort to blacklist the Courier for ever to deal with. Atleast I will plea for.

                    Sushil Kumar Mukherjee
                    16.CR AVENUE
                    LICI "JEEVAN PRAKASH"BLDG
                    kolkata[protected]
                    To Head of department
                    Costumer Support, DTDC, Delhi
                    it is regret to post that i have made a couier from DTDC services from transyamuna branch on 7-08-11 ref consignment no-F05477236. its been nearly a month but the courier had not been received to its place..
                    i made a all efforts to contact to their concern head but failed to do so.. i even called to branch manager of trans yamuna.. but did int received any responded. i made complaint though customer support and talked to jaisen at delhi office but his way of talking is so harsh that i can't explain.i made him 15 mails but he haven't replies.today on 3-09-11 i again called customer care and talked to preity there.and asked for complaint no.she refused and disconnected my cal.is this a way of talking to customers.

                    Its really shame on his huge networking company.
                    Regards
                    Shivam nathani
                    [protected]
                    DTDC Should be Blacklisted as a Courier Company.This company is very very bad company as International caurrier. The staff also thief. they cheated me. I have proof on email which send by staff of dtdc.
                    I don't have much dealings with DTDC. I sent 1 consignment through them. Their service was hopeless. The staffs lack culture and sincerity to their job. I will never send anything through them in future. They are a blot to the courier industry in India.
                    I think they recruit only and culture less girls for attending the calls at office. I dealt with Kochi branch in kerala. The authorised people are very fast to apologize to customers instead of finding out what happened and rectify it in future.

                    Regards,
                    Mathew George
                    [protected]
                    [protected]@hotmail.com
                    brother inlaw despatched courier for jaipur by dtdc courier service he
                    >
                    booked this courier from new mumbai panwel Do booking date 6 sept 2011
                    >
                    i recived this courier 7 sep but i recived only parsel but my mobile
                    >
                    phone is missing your mumbai brach write a letter and take
                    >
                    profma invoice recived my brother inlaw collect all related docoument and
                    >
                    then he despatched this courier for jaipur and your officer collect
                    >
                    courier charge extra charge but i recived empty parsel so pls i
                    >
                    request do need ful and give my mobile phone and i attch docoument
                    >
                    My consinment no is M65852851
                    Why the hell DTDC guys take up the booking when they don't have the service at a particular location. I pissed off with DTDC services.

                    Guys never and ever prefer DTDC.

                    Your's
                    Zak
                    Yes. DTDC Should be blacklisted.

                    One Consignment[protected] booked on May 29 th 2012 from Faridabad to Patancheru.

                    Till today[protected] material was not delivered.

                    More over there is no intimation from them.

                    In Last month also same thing was happened it took 20 days to deliver the material from the date of booking from Gurgaon to Isnapur.
                    I totally agree with you. I am going through similar experience. Not only it is not delivered, customer care numbers never respond. There is no person accountable from DTDC to resolve or listen to the issue. Even after a week of sending it & continuously tracking, it is not yet delivered. This company should be sued for compensation and harassment.
                    From: Jaiswal, Sneha

                    Sent: 15 April 2014 14:30

                    To: 'css.[protected]@dtdc.com'

                    Subject: Complaint req. docket #[protected] DOTZOT<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />


                    Dear Concern,


                    Can I have the delivery schedule for the docket #
                    [protected].???


                    As this is out for delivery on 14.04.2014. However, same has not
                    yet been delivered.


                    Furthermore, I haven’t received any response from all the number
                    of PATNA APEX (HO) as well i.e.[protected] / 3269865 / 3215352 / 3249039.


                    However, I have also tried to contact to your Raxaul branch i.e.
                    [protected]/[protected] but haven’t received any response.


                    Do let me know the further course of action or else let me know
                    …..


                    Regards,


                    Sneha Jaiswal
                    This company should definitely be banned by the government.

                    Worst customer service ever, if you use this service you can be sure that your item is lost forever.
                    i totally agree that this company should be black listed as their staff/management are not caring about any complaints.

                    my courier is missing

                    mera courier 20 april ko raurkela orrisa bheja tha & wo 22 april ko raurkela branch m recieve ho gaya h aisa mention h bt wo bol rahe h ye auto recieved hua h so unhe nhi pta mera courier kaha & i really don't know your service
                    Dtdc courier services should be banned as they are looting the innocent people. Very very bad services. Zero ratings
                    I am surprised that such a fraud is still able to do business despite so many complaints against them! I guess this is possible only in India where customer complaints are just ignored by such frauds. And Customer grievance mechanisms exists only on paper. I want to know what action has been taken against this company who is clearly taking his clients for a ride?

                    Please advise steps that we should initiate so that action can be taken aginst this company and he is made to pay for (a) false promises regarding delivery schedules (b) lack of customer service enquiry numbers & (c) the absolutely third rate services that he offers.
                    very poor service
                    The parcel has not reached the destination even after 10 days and i am not able to track it online with the consignment number...pathetic service! Please don't go for thier service..this company has to be shutdown as soon as possible.
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                      Z
                      Zorawar Singh
                      from Chandigarh, Chandigarh
                      May 5, 2008
                      Resolved
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                      Resolved

                      Sir/Madam

                      I had sent a courier using the above mentioned company, DTDC courier Ltd, from their franchisee office in phase 9, Mohali, Punjab, on 19th April, 2008.The package contained books and was adressed to Col. Satpreet Singh, c/o DTDC courier Ltd, Binnaguri, Distt. Jalpaiguri. The person who took the package from me said that it will be delivered on the 7th day. When the package was not delivered on the said date i went to the phase 9 office again and asked for a feedback on the status of the package, after repeated visits and phone calls, they logged a complaint with the customer care and gave me a complaint number, i then personally went to the regional office in sector 35, Chandigarh and checked the status of my complaint where in i was told that it is difficult to trace the package and i will be called back in a day. I did not recieve any call from then and finnaly the courier got delivered on 5th May, 2008. The delay has caused much inconvenience as the books were sent for a purpose which has now not been fulfilled and so have i spent so much cash on petrol and phone calls contacting these people again and again.

                      Please guide me as to what relief can i get.

                      Regards,
                      Zorawar Singh
                      {+91-[protected]}
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      hi am paramjit singh mr. shashi pal send some document to me from bombay on my address #4678 darshan vihar, sec 68 mohali, i want to know where is my package.
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                        C
                        C. D'silva
                        from Mumbai, Maharashtra
                        Apr 22, 2008
                        Resolved
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                        DTDC - courier that DOES NOT home deliver

                        I had sent a letter (less than 200 gms in wt, charges were Rs.80/-) from Vashi to Goa on saturday 19-Apr, hoping it would reach on 20-Apr. But being a sunday, this courier service is closed on sundays. So the courier reaches their Panajim office on monday.

                        Then the reciever gets a call from the Panajim DTDC branch and asks him to come to the office and collect his letter. They supposedely DO NOT home deliver to remote parts...
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                        135 found this helpful
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                        A
                        ashok yadav
                        from Mumbai, Maharashtra
                        Apr 16, 2008
                        Resolved
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                        Resolved

                        I was sent a parcel (study material) from CBD belapur DTDC branch on apr0508 to my Bangalore address charging Rs.400.
                        I have been in touch with these people since the very next day for the parcel was very important to me.
                        After 2 days i got a reply from DTDC customer service[protected] that this parcel is back to Mumbai due to wrong address, I did not buy this as the address was fully correct and I already have recieved many parcels on this so after I insisted, the representative lodged my complain (35990) on apr1508, today when i followed up with them she told that the parcel in delievered to your sender's address (system says) which was not true. I got in touch with frenchisee in Belapur and here is the truth.

                        The DTDC guy in CBD Belapur told me that the cover of the parcel got torn while on way to Bangalore (due to irresponcibility of DTDC) that is the reason it is back DTDC belapur.

                        Now they again want money for sending it back.

                        I have sevaral concerns..

                        1- If the cover was torn due to their mishandeling how can they tell me that your address is wrong.
                        2- Now as the parcel is lying in DTDC CBD belapur how can the customer service tell me that it is delievered to the sender's address that too with exact time.
                        3- Why should I pay for the fault done by DTDC.

                        Please guide me

                        regards
                        ashoky
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        forgot to mention the consignment No. of this courier was m32938266.
                        Dear Sir
                        we have not recevied courier following docket no & Date
                        B[protected] date 09/07/2008
                        heloe
                        sir/madam
                        mera ek parcellmayank jain ke naam se delhi se arcadia share office se shamli bheja gaya tha jisme kuch important document the jo aapke shamli branch ne miss kar diye jiska mujhe abhi tak koi jawaab nahi mila hain aap us parcell ko jald he mujhe deliverd kare nahi to main consumer forum main complain karne ke liye majboor rahoonga
                        POD NUMBER: 70994589
                        thanks
                        MAYANK JAIN
                        hi, , , , one my friend has sent me a courier doctument by consignment NO-O09620376 dated wednsday 17;2008 but so far we have not received the same .plz check and send me.thank you
                        my address.
                        ombir saroha Lab.Tech.[E.C.E]
                        Room NO-209
                        B.M.I.E.T
                        Bahalgarh road [behind fazilpur power house]
                        sonepat-131001[haryana]
                        mobile no-[protected]
                        hello sir,
                        i couriered my documents to chennai british council. but they said thatthey did not recieve any courier. my courier number is H53270989. so kindly please check my courier status.thank u.
                        actually its been 2 days that my courier is not been delivered which is very important for me and had been sent that courier from mumbai to delhi on my address...my docket no. is M37754953...would like to know the status...what went wrong that its not been delivered even in 2 days.
                        please send me contact details of belapur office of dtdc courrier
                        My brother has sent a cover with office documents 3 days before . Still i dd not get those . It was very urjent me to submit those documents i n my office
                        ATTENTION ALL

                        this is to advice you to donot send your courier c/ments through DTDC. rather than you found your c/ments at scrap center.

                        NO FAIT on my words, please visit B-101, back side 1st floor Naraina phase-1 new delhi- 110028 this is office address of DTDC intracity you find your c/ments is huge bags is awated for scrapsales man for sale. & this all is running with under the direction of Mr. Saileswar Ganguli, GM DTDC Intracity (ex Gm DTDC Courier & Cargo) & Mr. Amit Shankdhar, AGM, DTDC Courier & Cargo.

                        even at lates around 90 kg doc found at the laxmi nagar scrap center for DTDC.

                        when you find these c/ments kindly re-concile the bookingdate, manifesting date & Delivery date in theirs software.

                        DTDC is the most currpetd organasation in the country

                        BE AWARE DTDC is FRAUD COMPANY.

                        MR SAILESWAR GANGULI & MR. AMIT SHANKDHAR IS THE WHOLLYSOLLY INCHARGE FOR THESE FRAUDS
                        sir i did not recieve courier of my pan card plz detil of your office in yamunanagar
                        dear sir,

                        we booked one courier with ur courier co.dtdc but that courier is delavered till.also we booked

                        our all courier by dtdc but in that courier your co. said to us there is no service.also on that same address we sending lots of courier by dtdc .corier is not come back to us /what happend with that courier we dont know .please chaeck it out.

                        Delivery item was opened

                        I have received opened item in delivery, or might be DTDT person handed over the delivery to a wrong person. Please let me know the person name who had received this parcel.
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                          Dr.Geeta A Kurhade
                          from Neyyattinkara, Kerala
                          Mar 30, 2008
                          Resolved
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                          Resolved

                          I was sent a consignment (My purse containing my LG mobile phone and a Sony digital camera (worth Rs 25000 Indian Rupees) from Mexico city, by Garza Tello Y Asociados SC, Camino A STA Teresa No. 187-C PISO -5, COL. Parques DEL Pedregal Mexico, D.F.14010 with shiipers identification no GTA 9EC 506 L56.Shiipers account number 581/907 Telephone no.[protected] on 19th Mrach 2008 at my address
                          DrGeeta Kurhade, Professo's Bungalow no.9, GMC campus, Nagpur-440003, India.
                          The consignment tracking number is H[protected]
                          To my surprise I recieved my consignment in the open packet kept in a polythene bag.I was asked to check th contents right here in presence of DTCD emplyees. I was given a declaration form to sign.It had mention of every small thing except my digital camera.
                          The company employees told me that if the camera is missing I can lodge a complain. I am sure the sender had sent it with the consignment.
                          Can the company provide me any clue about where the camera went missing?If the need arises I can prodeuce the emails confirming that the camera was ent with the consignment.
                          I shall be grateful to anybody who can help me get it back.
                          I am ready to furnish any information neede in this context.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          I have a complaint against DTCD. Acer computers have sent a parcel to me care SBI, Thuravu, Pudukkad, Thrissur Kerala vide docket No. 01097748 from Cochin on 12th Jan, but I have not received the same.
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                            A
                            Abhishek Pandey
                            Mar 26, 2008
                            Resolved
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                            Resolved

                            I have sent a courier from Bangalore to Varanasi on 18th March 2008. It was a cheque to be submitted latest by 21st. The DTDC guy said it will be delivered in two days. But today even after 8 days (26th March 2008), the courier has not been delivered. The consignment number was B43529072. When I called their Bangalore helpdesk number, they just took my cell number and said they will call back. Today again I have called and forced them to register a complaint. But even after this, nothing is happening.

                            These people are charging the entire amount of courier upfront and that's why they are not bothered about the delivery of the consignment. Shame on them. DTDC sucks.
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            ombook — COURIER NOT RECEIVED

                            THIS IS MY TRACKING NO. ZB5939146
                            I NOT RECEIVED COURIER

                            PLEASE SEND COURIER BELOW ADDRESS

                            SANJEET DAS (mobile [protected])
                            G 13-16, MGF, METROPOLITAN MALL
                            M. G. ROAD, DLF. GURGAON-122002
                            HARYANA

                            DTDC — Consignment not Delivered

                            27th June a persel send by my father from kolkata to Noida
                            But this persel are stlle undeliverd now.

                            DTDC — Courier is not delivered

                            I've Couriered an article on 4th July from Perungudi-DTDC (Chennai) having Consignment No#: C25094314. It should rech Begum Pet, Hyderabad. Till now it didnt reach. I've called Chennai Customer Care. But no proper response from them as there is no tracking details are available.

                            Whats this service? Seems to be poor service. Why can't they track properly and answer customers?

                            DTDC — The Courier not delivered

                            I have booked a courier from Pune on[protected] and was supposed to deliver in Bhopal in 3 working day.The CN is p10826014
                            It is quite irretating that even now it is not delivered to the location.
                            I want to longe a compliant against the company and also want to claim the compensation amount agianst the sent good.
                            I sent a courier on 18.08.2009 (Tuesday) through DTDC (Simmakkal Branch, Madurai) with the detailed delivery address. The delivery address is Rev. Sr. Dr. GERARDIN JEYAM, Controller of Examinations, Holy Cross College, Nagercoil-4, Kanyakumari District. It is quite irritating that even now it is not delivered to the above said location. I want to longe a complaint against the company and also want to claim the compensation amount against the send goods.

                            Expecting immediate reply

                            Regards,
                            Dr.N.Vasudevan
                            delivery or not

                            DTDC — Delay Service

                            We sent a couier to Jammu (J& K) dated: 23.04.15 with CN No. Z53526308. But receiving date:29.04.15. its too late. We sent some important documents.due to delay we suffered with big loss.Who is the responsible for it.

                            DTDC — My parcel is broken through DTDC

                            i received my parcel broken. I do not have any other option other than consumer forum. The parcel is very valuable to me. Parcel number: H37232783

                            DTDC — Toooooooo delay.....

                            The consignment was dispatched on 30th March'2015 from Hyderabad hub but still it not received. Consignment number is V22023500. So kindly verify and solve the issue.Thanking you...

                            wrong track id

                            track id : D18143737
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                              RAJESH KUMAR PASWAN
                              from Anand, Gujarat
                              Mar 13, 2008
                              Resolved
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                              Resolved

                              SIR/MADAM
                              A LETTER WAS DISPATCHED THROUGH DTDC TO INDIAN OIL COR.LTD VARANASI (UP) ON DATED 04.03.2008 FROM NEW DELHI. DOC NO IS- Z66984250. TILL DATE THIS LETTER COULD NOT REACH TO OUR ADRESS. I TRIED TO CALL DTDC OFFICE AT VARANASI WHOSE LOCAL TELEPHONE NO IS -3251713 & 3298054. BUT I AM SORRY TO SAY THAT DTDC OFFICE IS NOT RESPONDING. I TRIED CONTINOUSLY FOR 2 DAYS. THEY ARE NOT RECEIVING THE CALL. ONE TIME THEY SWITCHED OFF THEIR PHONE SET. THIS IS VERY UNFORTUNATE THAT SERVICE AT VARANASI IS VERY BAD. OFFICIAL SITTING AT VARANASI OFFICE IS VERY CARE LESS. PLEASE TAKE NECESSARY ACTION
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              I HAVE NO RECIEVED CHEQUE FROM ARVIND PRESS CAPS BHIWADI OUER COURIER NO.Z82689217
                              i ha ve no recieved a cheque from M/S arvind press caps ltd issued from 16/12/2008
                              our courier slip no.z82689217
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                                Kamlesh Gagrani
                                Mar 5, 2008
                                Resolved
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                                Resolved

                                Sir

                                I had sent a cheque through DTDC Courier & Cargo Limited on 20.02.2008 more than one lakh rupees to Sr. Branch Manager, L.I.C. Shahpura (Bhilwara), Rajasthan vide theirReceipt No. Z 64410457and another cheque on 27.02.08 for Rs. 2,386 vide receipt No Z 64655633 dated 27.02.08.

                                I enquired receipt of cheques from L.I.C. Shahpura on 1st March 08, I was surprised to learn that both the cheques are not delivered to them. I reported this matter to DTDC Courier & Cargo Limited, Sector - 18, Gurgaon (Ph No.[protected]/ Mob. [protected]). They were of the view that their services are not for Shahpura (Bhilwara). I asked why you have taken such delivery where you have no point of delivery. They assured me to return back the said packets containing cheques within 1-2 days, but till date I have not received my cheques.

                                I shall appreciate for an urgent action to get my cheques returned to me.

                                Regards

                                Kamlesh Gagrani
                                E-122, Masjid Moth
                                Greater Kailash Part-III
                                New Delhi
                                Mob. No.[protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  V
                                  Vasu Ramanujam
                                  from Thiruvananthapuram, Kerala
                                  Mar 1, 2008
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                                  Here is the gist of the compliant email i sent across to DTDC, for which i have recieved no response yet.

                                  Dear Sir/Madam,

                                  I have been a very satisfied customer of DTDC and have been using your services regularly and have been recommending your services both in a official and personal capacity.

                                  However, my experience today dealing with your customer service personnel ( I called at[protected],[protected],[protected] makes me rethink if I can confidently utilize DTDC for future shipments.

                                  1. First off, the person who attended my call ( after 15 attempts, no less), abruptly hung up even before providing me a chance to look up the consignment number she was seeking. I had already given her the shipment # and was in the process of getting the consignment number when this happened. I am sure DTDC can do better than this in handling customer queries and in responding courteously to your customers.
                                  2. What is the point in having multiple contact numbers, if there is no one to pick up the call/ respond to one’s queries ?

                                  I was/am awaiting an important official shipment. Online DTDC tracking says it is in chennai Apex and I was wondering if I can directly pick it up , as I was not sure of the ETA of the shipment to my home in Nanganallur.

                                  I hope you take this in the right spirit and address your shortcomings in this critical area of front end customer service.

                                  Please feel free to reach out to me at XXX-XXXXXXX if you need further information and I will be glad to clarify any questions you may have.

                                  Thanks,
                                  I REGRET TO STATE THAT I was to receive a courier cover consignment no.Z71158774 from New delhi which was booked at New Delhi on 24.05.08. But I am yet to receive that cover. NOW I HAVE LEARNT FROM DTDC MUMBAI OFFICE THAT THE SAME HAS BEEN DELIVERED TO SOME MITTAL AND CO. IN MITTAL TOWER AT 16TH FLOOR WHEREAS IT SHOULD HAVE BEEN DELIVERED TO ME AT 16TH FLOOR MITTAL COURT. I HOPE THAT I RECEIVE MY COURIER AT THE EARLIEST
                                  I am unable to trace the courier with documents were which were posted in Hyd (to Chennai) on 02/07/08, with the docket number H49524631.It is very important & the consequences will be serious.
                                  I am really unsatisfied with the service you provide.Kindly look into this & trace my IMPORTANT documents.

                                  Regards
                                  Radha Gopala Krishna
                                  [protected]
                                  Can we file a case against DTDC in consumer court and get compensation.
                                  Dear bro,

                                  I have been waiting for a consignment which was sent from Kerala on 28-04-09 tobangalore and i havent yet received it todayi.e.2-05-09. It's baffling that even the location of the office to which the courier was delivered in bangalore cant be traced and is not mentioned as there are many branches. Add to it the inept attitude of the delivery people who deliver couriers at their own wish!!!
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                                    R
                                    Rajeesh V.S
                                    from Pune, Maharashtra
                                    Feb 25, 2008
                                    Resolved
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                                    Poor Service

                                    DTDC is claiming himself as India's number one courier company on their site ( www.dtdc.com) , which will attract normal customers to do the business with them. They are also marketing their online tracking information tool, which will help customer to find out their consignment status over the web. But ground reality are too bitter, they are worst than worst from any low profile courier company.

                                    I have booked one courier...
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