DTDC Courier & Cargo Complaints & Reviews

We have sent a package through DTDC but it is not delivered and marked as delivered. When raised a query to DTDC they are telling that the courier has been delivered and sent a document with the details. Awb number was D84783563 booked it through Shiprocket
There is no receiver name and signature and simply company is telling that the courier has been delivered which is not acceptable. Please look into the issue and do the needful.

Hi,
Tracking id of my dtdc shipment - D12186696. The delivery guy didn't even call and submit the status on tracking website as " Receiver refused delivery". And no of times i called customer care and i asked them to stop the package wherever it is so that i can get it collected but different executives are saying different things, no one helped. and the return process of that package is initiated. Even I sent one of my relatives also to Indore apex to get it collected because the executive said it is at Indore apex. But then got to know that it is returned. And now also the status is not updating on the website and I havee no information on where my package is. I am very disappointed with the service.

Hello,

I want to complaint about Nibuchour Kotdwar Uttarakhand 246149 courier services. The wrost services I ever felt. My company sent a Desktop for me and this courier branch told me to take this from their office as they don't want to deliver this. Another I bought some books from Delhi and they sent a courier to this office but again when I call them they told me that you have to pick up it from their office and when I said to them why they don't want to deliver this then they told me they will deliver tomorrow. I am doing a night shift till 7AM so when they called me at 10AM I was unable to pick up the call but I called back him at 11AM he was talking very rudely and told me that now he will not deliver my courier to my house. Very bad courier services and now on I don't want anyone to courier me anything from this service I prefer Amazon and Flipkart rather than this service because atleast they understand customer situation and also talked to the customer with much appreciated way. The courier guy called me again and asked me to come in another location to pick up the courier at that time only me and my mother were in home so I politely said to him that neither my mother nor me are able to come that location so after that he came to my house but he was talking very ridiculously to my mother and told her 'you also came to the location which I was told to your daughter'. He was talking very insolent with my mother. I am writing this email but not sure if your services could address this complaint.

Thank you.

The shipment number is D12248980

I bought Brand New HP laptop from Emax on dated 24 Feb 2022. Product was already registered on HP website and warranty has been started from 30 Jan 2022. Salesperson gave us that product with fake offer and false statement. Refused to provide the invoice while saying you will received through email. As per invoice there was big difference as salesperson told us. From 24 Feb 2022 till today 08 March 2022 i am just calling them and sending emails but there is no positive response except their acknowledgment. They admitted their mistake but still i am waiting from their response.
it is requested please do the needful as i am got sick because of this and having loss day by day.

I HAVE SEND MY COURIOUR (CONSIGNMENT NUMBER B[protected]
NOT DELIVER TO ME, IN ONLINE IT SHOWING SOME ONE ELSE PHONE NUMBER AS DELIVER, I HAVE REISED COMPLINT 4 MONTHS OVER NOT RESOLVED TILL NOW
agent not lifting calls, & customer support not giving replay to my mail

MY MAIL ID [protected]@gmail.com

I handed over a parcel having Medicines to dtdc lite on 5th March 2022 at Jolly grant, dehradun. The person who took over the parcel said that the parcel will be delivered by Monday (7th March 2022) positively.
The parcel started from my place on 7th March and not 5th March which is really disgusting. I would have myself delivered the same if I had gone there personally.
The packet is not delivered till date, i.e. Tuesday, 8th March 2022. Presently, it is showing at Samalkha Apex at present. (12:39 p.m.)
Also the person who took the parcel said that he will charge me Rs. 125-140 at the maximum as the parcel weighed 885 grams. But when I received the receipt, he charged me Rs. 190 for 1 kg 200 grams, saying that the size of the parcel was big. How come the weight increased from 885 grams to 1 kg 200 grams.

I am the receiver of shipment number D20613895 and since today I have been calling "Pari Chowk branch" to deliver my shipment. Their phone number is always unreachable and now at 19:19 hrs they have mentioned "Receiver Not Available". I live in a gated society and no one from DTDC even came to main gate to my society. How is it possible I am not available.
Please look into this and deliver my shipment otherwise I will be forced to...

Hi,
I had sent a courier on 26th Feb 2022. It contains company Laptop. It's very important to be delivered. The tracking number is : D11597619. Please confirm about the delivery of the package ASAP. It shows Not Delivered (Receiver not available)
Thanks in advance.

I have couriered my mobile phone on 01 march 2022 from Vasco-Goa to Mhape-Navi Mumbai, till Date Receiver Didn't received the parcel and now the courier company is saying that the parcel is missing and we cant do any thing for it.

ABHILASH ENTERPRISES, BF 921 Vasco-Goa
Consignment No:- B98033430
PH:- [protected]

I have booked cheques to my company(German remedies) to Ambala, Haryana on 21/02/2022 from your Ganapathy main branch.POD NO:F30760265. But till date Courier not delivered to company. Many time asking to booking branch and customer care(from LR contact no) not response any body.this company cheques year ending billing pending for the cheques pending. So please response me. Mobile no:[protected]

Other wise i give Compliant to police station.

I've couriered my laptop from lucknow to bangalore using dtdc premium service . But they broke the laptop. I need the refund of the damage done by dtdc.

Tracking id : V92835436

Hi i made a courier from whitefiled Banglore Dtdc courier to Hyderabad. Of weight 1 kg it was documents and they took the charges around 950 which is more more than actual charges please can you raise a complaint for this

Hi, the asset was dispatched on February 24 th from TUmkur and reached Chitradurga sorting office on 2nd march, from 2nd March it is showing went for delivery, no updates from branch, no customer care number, no proper response. This is the worst service i had never seen. Iam going to give complaint to the police.

We had booked DTDC packers and movers to shift our household items from Bangalore to Tirunelveli. Consignment number: [protected]. Firstly, for shifting a house, they did not send promised size truck but sent a mini 7 ft truck even after collecting the list, we had the call and get a 14ft truck after a lot of calls.
Unloading as a service was added in the invoice, however no team arrived at destination for unloading. There was only a driver to unload double cots a big sofa. I need a refund for the amount taken for unloading as a service. This is the worst packers and movers experience we have had.

Received DTDC Smile number 9244 at 6:39pm but courier person did not turn up. called DTDC customer service who had given me New Sangvi DTDC number [protected] which is not in service but they had no other alternative number. checked on website courier boy stated office locked door closed which is a lie. I have been waiting for the courier at my address same as provided for shipping since morning. The person has not turned up at all. This is an important parcel for me and I have never seen such worse courier service ever.

Please make sure my parcel remains intact and is delivered to me undamaged else I will have to press charges against DTDC for having such irresponsible franchisee owners. None of the phone numbers are functional and customer service is clueless.

Regards
Florence Pillai

I have get medicine dispatched by doc no T10809658 from Parwanoo (HP) to Joginder Nagar (HP).
By tracking the same, this packet was return back mentioning location not serviceable.
Since these are medicine for my old mother, we are suffering due to bad service by you.
Need these medicine delivered immodestly otherwise I will lodge a complaint with state Consumer form.

I ordered shoe from insta page. I paid full amount in advance. They sent the parcel screenshot with the consignment number Z73502639. But it is showing as Bandel, West Bengal. But my delivery destination is Chennai Tamilnadu.

My parcel with awb no K38268125 has not delivered to my address but in tracking it is showing delivered

I got a call from the agent at 6pm on 1st March that I have a courier and was told that they don't provide the service near my near so to collect the same from there office, I was not able to collect the same on the next day due to some work and the same person called me today(2nd march) at 8pm and when I told him about the same, the person started shouting on me saying that " you are careless and you should be responsible to collect it from the office, If you don't collect it we will send it back and I am on leave for next 11 day so I will open the office late whenever I want, you collect your parcel within that time." and hang up the call.

Parcel on name: Ajay Gaonkar
Area: Mudhol
Pincode: 587316
Data of incident: 2nd march
Client's number: [protected]

Your agent in Kolkata booked Cargo under LITE, took money and now sent delivery via roadways. It has been a week.
I am going through mental agony.
Do you even care?