DTDC Courier & Cargo Complaints & Reviews

Dear Worst Customer care Managers and Team of DTDC, D77884319 booked on 25.1.22 as on date 2.2.22 Not yet delivered and no any proper response from both of the booking and issueing off and branch managers.
Really very worst people working in your organization, even I have discussed with Nagercoil Branch Manager[protected]
mbl and Coimbatore Branch manager [protected] and they simply told that it will be delivered soon but as of now nothing is happening and Lot of time i have called but both of them not even attending my calls and I have Sent a Whatapp messages also not both of them read the message but no any response from Both the managers.
Hope why this kind of branch manager is required for your company for just paying salary without any customers service? really are they worth-able for salary or Justifying their value of Designation? what kind of service or benefits from them or any value added by this managers? Please take the action on this both the irresponsible managers and related Service team.

Your company charging more money but there is no any value added service to Customers? why ? Is this your service?

Kindly give your reply and action.

Regards,
M.Ayyappan
[protected]

Not received my courier pls check and resolve POD is B93163971 showing delivered but I'm not received any call or msg from DTDC office

Courier has been given at guwahati 24 th jan 2022 and after 10 days of duration it is not reached destination.As it is live plants it will be dead.Please take the necessary actions to get the courier as early as possible.The consignement Number is D69589608. Please do the necessary actions to sort the issue

It has been taking too much time to receive my courier. It reached near my town on 27 th Jan. Today it is Feb 1. I haven't received it yet. No response either through mail or phone. Kindly sort it out at the earliest.
Reference no. D40410676

This experience is subject to isolated incidents & should not reflect on the DTDC brand as a whole.
I have had a good history o[censored]sing DTDC services for a decade.
Getting back to the purpose of my reach-out: I had downloaded DTDC mob app on the 31st of Jan 2022 & raised a service inquiry for the 1st of Feb '2022 & paid INR325 through Paytm services to book DTDC pick-up service.
After waiting through the 1st of Feb 2022 & called the Domestic customer service number & connected with a representative after being on hold for 6 minutes.
The customer service was utterly disrespectful in a matter of clarity of speech/listening, which led to more frustration knowing my INR325 has gone down the drain.
This customer representative kept interrupting me & was not willing to listen to my concern.
My immediate concern is whether I will be able to get a refund for a service I never received & secondary concern is whether this particular representative is the only customer care executive that we consumers have to deal with.
This experience is turning beyond the meager amount of refund that I ask for.
I used +91 [protected] number for DTDC Mob App login

I sent my laptop to pune office on 21st January. and laptop received in pune office by 1st Feb.
Laptop display got damaged.

Note: I sent courier in Speed and Safe mode

tracking ID: C22225466

This complain is regarding consignment number K53275467 sent through DTDC.
I gave my consignment to DTDC team to deliver that in Bangalore on 15th January, 2022.
After reaching to the DTDC branch having postal code 562125, Branch name "Sarajapur-Sompura Gate[BF1714]" and addressed at "KRV Building, Opp to City Lights, Layout, Bangalore, Karnataka -562125".
They were not able to delivered my consignment and where not listening to me properly when I am communicating to them for my contact number.
I also raised a complain (Complain Number[protected], where I told them to call me on my number, if they will not be able to find the person.
But. they never called me nor they delivered the consignment.
They just mentioned that address is incomplete and they returned it back to my address.
So, I want them to pay the refund at least for that as they have wasted my time and my client time and also due to there miss communication my consignment is delayed by 1 Month.
I want them to pay the refund along with apology from them.

I has been ran a franchise of DTDC after I deposited such amount and I closed the franchise after a year because of lock down problems. After that I sent mail to CMO that I closed my Franchise and they were agreed. But the amount I deposited I did not received yet and no one is giving right response. What shall I do with this matter? Whether I should go legal nor the co, will take care to refund my deposit?...

The parcel was picked up on 4th Jan and till now it is not delivered. Have been following up for a month now but nobody is replying to the complaint.

Ticket no. Is 1871099
Tracking no. D83692869

Please help me.

My consignment number is D40470036.
My parcel is not delivered. It's showing address incomplete or wrong.
If this is the case can't you guys call at the given number and confirm the same... It contains some imp documents.
I hope my parcel will be delivered soon..
Address update-:
C/O Dr Shailendra Kumar Singh, Officers Accommodation
Kaladunghi Road, Lamachaur
Haldwani, Nainital
UTTARAKHAND
263139

All kitchen things full damage
How is responsible in my things
DTDC courier service office FROM nd TO both are I'm calling he both took rong wave,
Courier : AP EAST GODAVARI, KATHIPUDI TO TAMIL NADU, COIMBATORE MUTHU NAGAR,
see the proff in videos, images also
COURIER NUMBER : D69157472
this my courier number
This my contact number : [protected], [protected]

The parcel was shipped on 22nd January 2022. It's showing FDM prepared since 29th January 2022 but it still isn't delivered. Please look into this matter and i hope it gets delivered soon. Tracking ID is K53609479

I have sent the courier on 24/03/21 to rakes O Sharma gangyal branch hdfc Bank
But now they are claiming that they have not received the packet, while approaching the courier service, they don't have any details for the same, as they are saying thr system has no details after 3 months..we're am I supposed to go 🤔
Below is the pod details Z62116193
Supposed to be delivered to rakes o Sharma.
Pls call back on [protected]

I have not received this courier number Z71795011 from Delhi to hyderabad Masab Tank but he showing delivered but in charsheet delivery person write nahar and receiver mobile number on top of the courier but I didn't receive this

Tracking No. T70950257

I have not received the product from DTDC whereas there website is showing that the product is successfully delivered.

Please help me this.

H64645142 is tracking I'd I didn't received my package. On status its showing successfully received.

Parcel damaged completely. not usable anymore.
AWB Number:D20462937

I have booked a courier on 13th Jan and it’s now been more than 14 days and the courier is still stuck in transit at Chennai, I was told it will take 3-4 days max for delivery.
When connected to customer care after a lot of attempts one lady took the call and hung up abruptly the call when I asked for more detail

I booked a package consignment number K38287718 which was about to deliver in the location PIN: 731127 which is showing Area non serviceable DIR. If the location is non serviceable DTDC should inform their customer before taking the booking rather than wasting time and money. Please look into this matter as soon as possible.

I had an order booked on 20th January 2022, AWB D88717202. After 6 days have past, tracking shows "No data available " and SMS reply is "consignment number invalid ".
I am worried about my important package.
Please help.