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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 66

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I
irfan__maddy
from Kolkata, West Bengal
Jan 17, 2022
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I placed an order on Pepperfry which is shipped by DTDC/DOTZOT with awb:[protected] . It shows delivered but order not received. No calls no from delivery boy, no delivery otp shared to anyone. When I am talking to Pepperfry its saying "All orders delivered by us have proof of delivery with signatures. In case you haven't received your shipment, please check with family members, neighbors, security, and anyone else who may have accepted the order on your behalf." and in reply when I am asking proof they aren't giving any proof .
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    H
    himmy pandit
    from delhi, Delhi
    Jan 17, 2022
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    I have not received any call or message from the courier delivery agent.
    Now, I'm tracking the shipment [ D11005531] and getting the status on portal on 17th January 2022, at 18:43 Hrs. Not Delivered(RECEIVER NOT AVAILABLE-(CIR)) "

    Even the agent did not called me!
    please help me and resolve this issue as soon as possible
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      V
      Vinayak Vasishta
      Jan 17, 2022
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      With due regards,
      I am a student of VIT Chennai but am currently living in shimla. I contacted dtdc in chennai to pack and ship my belongings from my hostel in VIT Chennai. Someone from dtdc over there went to my hostel and picked up everything. Later in the day he packed everything in two pieces. In one of the piece was my guitar and in the other was everything else. When i received my guitar it was broken in two, despite me telling them to pack it properly it was just wrapped in some cardboard and no proper box was provided for it. I tried contacting the customer care. They asked for some details which i sent on Saturday but I have not heard from them since. My consignment number is D20336363 and complaint ticket number is 1763384
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        M
        Muskan Rahuja
        from Gorakhpur, Uttar Pradesh
        Jan 17, 2022
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        My package with AWB Tracking No.: X64504795, status is "Shipment Returned due to RECEIVER NOT AVAILABLE" and last status is "Returned parcel delivered ". There were not a single attempt to deliver this packet to the address. It is my residence address where someone is always available. I also called DTDC Delhi office and gave them the tracking number but they were very rude and said they don't know about it before they hang up the phone. When you accept a packet, you commit a delivery. All courier company attempt delivery at least 3 times before they can send a packet to the sender. I would like to know on what ground this packet has been returned? I want my order back asap.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          P
          prith_4557
          from Kolkata, West Bengal
          Jan 17, 2022
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          Not Delivered(ADDRESS OK BUT NO SUCH PERSON-(CIR))

          I have sent a courier from Kolkata to Neyveli (PIN-607803) on 10th January, 2022 with the consignment number K38132626. I have also given the Contact No. of both the sender and the receiver. But the Online Tracking System says that "Not Delivered(ADDRESS OK BUT NO SUCH PERSON-(CIR))" on 13th January, 2022. NO SUCH PERSON is next to impossible as per my knowledge because I communicate with them on regular basis and inform them about the courier...
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          S
          Sahil Vidhani
          Jan 16, 2022
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          Address: MIDC Mumbai
          Website: www.dtdc.in

          I have not received my parcel M30255756 which is sent on 31st Dec 2021 from Mumbai to Ahmedabad. In the initial days, Branch Manager Pravin Manjrekar told me that we had made mistake by sending the shipment without scanning. Later he told me that we will give you refund for the mistake from our end. Now, from last 4-5 days he is not answering my calls. This is really a horrible experience with DTDC.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            S
            Sumit Kale
            Jan 15, 2022
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            Address: Premanand Society, Navi Peth, Pune

            So i send books from delhi to pune.. It was 40kg parcel.. Firstly they didn't told me proper details about price .. They cost me double the amount of established prices.

            When my parcel reached pune it was all wear and tear.. The box was all teared.. Books in that box was folded and some books got damaged..

            I have proof with photos.. From payment amount to courier delivered...
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              D
              damodar thakkur
              Jan 15, 2022
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              Address: umbergaon new gidc

              Urgent materail from himachal i had booked by flight then also till now i had not got delivery of my materail .because this i am getting loss of 2000 daily
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                M
                Mohi Thamiz
                Jan 15, 2022
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                When I called for courier status.call attender was rude and provide false statement.They resend the courier to the sender without my consent.Service quality is worst and rude.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  G
                  geenex systems
                  Jan 14, 2022
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                  Address: shopno 4,5,6 karamat market nishatganj lucknow up-226006

                  Not deliver aur ye nikla hai 3-9-21 ko gurgaon se
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Jan 14, 2022
                  Updated by geenex systems                   plz cheacking immidiatly
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                    P
                    PRAKASH Reddy
                    Jan 14, 2022
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                    Hi.. my tracking no D11249458. It's shows delivered. But I am not received. I raised complaint but no response from DTDC.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      P
                      Preethy PK
                      Jan 14, 2022
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                      I was available at the address waiting for the parcel with fee stated by one of the personnel.
                      However, the delivery driver never approached my door, did not ring the bell nor knock the door, my number was available as well he could have called me. But instead they straight away stated as failed attempt which is not acceptable at all as I left important meetings/work and stayed home waiting for this international parcel. This is quite annoying and distressful and loss for my time and away from my work. Now this is holiday period now it will take almost another week to deliver, completely unacceptable delay. Worst service.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        I
                        Indu Kaladhar
                        Jan 13, 2022
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                        Address: DTDC, Madinaguda, Hyderabad

                        HI

                        I have sent a shipment on 4th Jan and till now it has not been delivered. Tracking shows the shipment is out for Delivery mode from 8th Jan. it has not been delivered.

                        AWB# H27334705

                        regards
                        Indu Kaladhar
                        [protected]
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          A
                          ashok599859
                          Jan 12, 2022
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                          Hi this is ashok kumar reddy my tracking no k51642747 l called customer lots of time i sent emails no reply very irresponsible courier i never seen like this never before from last 3 days it is in mumbai itself no one knows y it is still there right now it is very important to me please help me out of this and in my life i never use this courier
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                            R
                            Ramesh Myil
                            Jan 12, 2022
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                            Address: 8A 3/15 Levengi puram, Mariamman Kovil backside, Tuticorin-628003, Contact number is - 8903854869,9894555486

                            This is Ramesh from ICICI, I have registered one courier mail on 7/01/2022 to tuticorin location, Still customer not received the courier, please find the below reference number and address. C22148874 and 8A 3/15 Levengi puram, Mariamman Kovil backside, Tuticorin-628003, Contact number is - [protected], [protected]
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Jan 12, 2022
                            Updated by Ramesh Myil                             This is Ramesh from ICICI, I have registered one courier mail on 7/01/2022 to tuticorin location, Still customer not received the courier, please find the below reference number and address. C22148874 and 8A 3/15 Levengi puram, Mariamman Kovil backside, Tuticorin-628003, Contact no -[protected] and [protected]
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                              S
                              Sandeep Kr Yadav
                              Jan 11, 2022
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                              Address: Rewari

                              Dear Madam/ Sir,

                              I have not received my courier. When I have checked on DTDC tracking it shows delivered successfully on 10th Jan 2022.
                              Reference no is[protected].
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                M
                                MithunRaj25
                                Jan 11, 2022
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                                My package with tracking number X76398678 says was delivered on 3rd but I haven’t received the package or even a call from DTDC regarding the attempt to deliver. I’ve been trying to get a resolution from them since 3rd and all I get for answer is that they are trying and will call back within 24hrs.
                                I’ve spoken to 4 different individuals through their customer helpline, and it’s the same response every time. And I haven’t got a call back from a single one.
                                The package is worth upwards of 10k and has personal belongings of emotional value. Do get this resolved ASAP
                                Very dissatisfied with the service
                                Wouldn’t recommend or ever use your services again
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  B
                                  Bhargavi Chintha
                                  Jan 10, 2022
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                                  Address: Bachupally

                                  Customer dint receive the item but they updated it as delivered and took by security
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                                    M
                                    Memsana
                                    Jan 9, 2022
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                                    I had made this booking for delivery of a laptop from Bangalore to Imphal on 10.11.2021, consignment no. D82426845 and had made a payment of Rs.1342/- However, the pick-up never happened and I have been asking for a refund ever since but not received any refund yet. I received an email stating that refund has been initiated on 24.11.2021, but no amount credited yet to my account. I have written several emails to customer support team but no proper response received so far and no refund.
                                    Kindly do the needful at the earliest and refund the amount paid to you for a service which didn’t happen.
                                    +1 photos
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                                      1
                                      105ml
                                      from Bengaluru, Karnataka
                                      Jan 9, 2022
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                                      No-B81364025

                                      Parcel in transit for long time at karmanghat branch (telangana)and its v.v urgent.
                                      Plz help nd solve asap, as it has to reach tomorrow 10th of Jan at any cost
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Jan 09, 2022
                                      Updated by 105ml                                       It's not resolved
                                      Jan 09, 2022
                                      Updated by 105ml                                       Not resolved
                                      B[protected]
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