Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Last updated Apr 19, 2024
Complaints 11613
Resolved
1310
Unresolved
10303
Quick Links
Statistics
Share
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
DTDC Courier & Cargo
Customer Service Contacts

DTDC Courier & Cargo Phone Numbers

Phone
+91 80 2536 5032
1665
1263
+91 80 2536 5039
627
824
Fax
+91 80 2551 4461

DTDC Courier & Cargo Websites

DTDC Courier & Cargo Head Office Address

DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 67

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Raj Baranwal
Dec 18, 2021
Report
Copy

Wrong pincode in tracking

I have posted BOOKS from GAYA, BIHAR(823001) on Dec 17 2021 to New Delhi(110060). My consignment number is G90873294. But while tracking, its showing 521356 as destination pincode. I don't know whether its a technical glitch or a mixup. I tried to customer care but couldn't reach them. Please help....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
austerearun
from Delhi, Delhi
Dec 18, 2021
Report
Copy

Shipment # V92296369 not delivered

Address:Exhibition Road Patna

My Shipment number V92296369 not delivered on time and is further explaining restricted area, where as they have charged Rs. 350/- for express delivery....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sasonian
Dec 17, 2021
Report
Copy

Dtdc owner from kalimpong harassing customer

Dtdc owner from kalimpong pin code 734301 harassing customer, they are not delivering courier to the customer address. They are calling customer and threatening customer to come and collect parcel from their courier office else they will cancel our parcel ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Digvijay Gadhari
Dec 17, 2021
Report
Copy

Overcharged for courier (Tracking number: P81666657)

Address:DTDC, Prahalad sadan building, Shop no.3, Mamta chowk, Dighi, Pune - 411015

DTDC agent of Dighi Pune overcharged me for my courier. He collected 100 Rs. from me where it is showing 65 Rs. on MyDTDC app while tracking. when I asked agent to give me proper receipt then he said we don't have that and he gave me printout of manual bill from internet and wrote 100Rs. by himself.
I want refund of rest of the amount and please take appropriate action so that this will not happen again with anyone else.
br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sagar Nalamwar
from Bengaluru, Karnataka
Dec 16, 2021
Report
Copy

Delay and no response for courier

At the time of booking our agent say it will be delivered In express service on date 13 or 14 December 2021 . But from 12 dec 2021 no update on dtdc portal, after call to customer care he not give proper answer and say due to liquid consignment banglore airport security stop this and not forward to hub.
But in actually no liquid item in consignment, our team not accepting our mistake,
And what is the use of our express service?...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sagar Nalamwar
from Bengaluru, Karnataka
Dec 16, 2021
Report
Copy

Delay and no response for courier

At the time of booking our agent say it will be delivered In express service on date 13 or 14 December 2021 . But from 12 dec 2021 no update on dtdc portal, after call to customer care he not give proper answer and say due to liquid consignment banglore airport security stop this and not forward to hub.
But in actually no liquid item in consignment, our team not accepting our mistake,
And what is the use of our express service?...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
H
Hari Manikindi
Dec 16, 2021
Dec 16, 2021
This thread was updated on Dec 16, 2021
Report
Copy

No response

Address:Pikkili Ramanjineyulu, allagadda, kurnool district,t b road, pin code 518543, 6301021261
Website:Not received my courier

Last time tracking update 9/12/2021
Now 16/12/2021 tracking update no
No responsed
Why are you stopped tracking
9th to 16th in transit
Chitradurga sorting office DTDC courier
Stopped tracking

7/12/2021 booking date
Now 16/12/2021 in transit

V63665907 AWB

Address booked
Shanthamma name
Challakere,
Kattapanahatt,
Yallamma...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
K Spandana Reddy
Dec 16, 2021
Report
Copy

Consignment Redirected

I was expecting a delivery on 15th Dec 2021 via tracking number X76692873.
It has not been delivered yet and in dtdc tracking website, it shows "consignment redirected".

The tracking details clearly shows that the consignment had reached KPHB and out for delivery from Balanagar on 15th december itself but nobody from dtdc had tried to contact me in this regard.in the consignment, my name, address and phone number was...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Srinu22D
Dec 16, 2021
Report
Copy

Package not delivered but website says otherwise

Address:CUTTACK

Package T06951848, is not delivered but DTDC says it's delivered for last two days. Ki dly hire less fraudsters!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manimarand
from Cuddalore, Tamil Nadu
Dec 16, 2021
Report
Copy

consignment not delivered

Complaint Detail: Booked consignment is NOT DELIVERED to the recipient.

Company: DTDC Courier & Cargo Pvt. Ltd.

Consignment Booking No. C[protected]date 04.12.2021)

Delivery location: within the state

I was booked a consignment through the DTDC courier at Cuddalore in Tamil Nadu on December 04, 2021 for sending TO the location at Poraiyar in Tamil Nadu. Passed out of 10 days, the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suma Kunty
Dec 15, 2021
Report
Copy

I have not received my shipping...

My tracking ID is H26874717
And I have booked complaint as I did not receive my shipment..
Complaint number 1478320......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jibin Jobi
from Kochi, Kerala
Dec 15, 2021
Dec 15, 2021
This thread was updated on Dec 15, 2021
Report
Copy

Very bad behavior DTDC Courier office representative

I am fed up with this dtdc courier. This courier sent my products back to the supplier without contacting me to collect these from office. So that i called the courier service and asked about the incident. Then they replied very harshly and harrassed me. They didn't even check the reason why its not delivered to me and they said there is no responsibility in this. Atleast they the haven't called me to deliver the product and products gone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pratibha mittal
Dec 14, 2021
Report
Copy

Not received my parcel

My tracking ID K37961910 not received but showing delivered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shafique1190
from Delhi, Delhi
Dec 14, 2021
Report
Copy

Complaining about custom fraud in INDIA

Address:Okhla phase 2, Delhi

Hi, One of our relatives send courier from UK london to Delhi, India.. today I received a call from DTDC office which is located in okhla new delhi, and they are asking me to pay 12883₹ for the custom.. Are u guys serious??? Even the stuff itself not the worth that amount.. hence, I’m gonna complaint to their higher authorities. They are just looting people in INDIA..
Below I’m gonna attach my tracking ID...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aparna Indulekha Nair
Dec 14, 2021
Report
Copy

My cargo has not yet reached the destination

Address:Palakkad, Kerala

I had sent 2 box parcels from Palakkad, Kerala to Gaya Bihar on 3 Dec 2021. They informed me it will take only 6 days. Now it's 14 Dec 2021 and still the cargo has not reached the destination. Whenever I am calling the Courier service people over there, they are telling it's dispatched. Now the status is showing Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR)). But I had given the correct address and Pincode. It contains my very urgent books...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aditya Biju Janardh
from Kalpetta, Kerala
Dec 14, 2021
Report
Copy

Return Product not delivered

Address:Parippally, Kollam, Kerala
Website:www.dtdc.in

I sent a courier through DTDC from Parippally branch to bangalore. I booked fast delivery and it should be delivered within 2 days. But it reached there after 4 days. Also the product was broken so it was returned without accepting. I waited so long and I got a status that it got returned back to Quilon branch and it's delivered. But I didn't got the product yet. The product is worth Rs. 2000 and extra for the fast and safe delivery. I still...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anup Anvekar
Dec 14, 2021
Report
Copy

Regarding tracking id. B96280031

Address:Mangalore

Product delivered lately than expected and as promised by DTDC, due to this delay the product got damaged. Hence we need reimbursement for this damage happened due to delay in delivery, we will be waiting for your early response....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vasu mohta
from Surat, Gujarat
Dec 14, 2021
Report
Copy

Courier not received yet

On 26 October /2021
I send a courier to my customer from SURAT to SOLAN(171102)

Almost 2 month gone

But courier had didn't receive to my customer till today

When i go to dtdc surat ring road office they said that courier successfully delivered
When i check tracking no.on website they shows courier delivered
But their is no sign of receiver on book
I said that to...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sahil uttam
Dec 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Showing wrong address or invalid cir

Shipment number z69544051
It showing wrong address or invalid cir
But every information is right
Even courier person didn't even tried to contact if he was having trouble finding my address or I would have gone up to him if he can't come to my address
But every thing got wasted
Pathetic service...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Subhashini asks
Dec 13, 2021
Apr 27, 2022
This thread was updated on Apr 27, 2022
Report
Copy

Unethical & Unclear practices

Hi,
I am Subhashini, one of your customers who trusted prepaid process and paid a sum of ₹3515 for delivery of personal belongings from Bangalore to Thanjavur.

On Dec 6th 2021, Unaware of actual weight of all of my parcels, I quoted an approximate weight and dimensions while booking 2 pick-up requests via MYDTDC app.
1. 36 kg consignment: D[protected] a bag of clothes
2. 15 kg consignment: D[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy