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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 69

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J
Jaya_Maity1991
Jan 5, 2022
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Address: No.12, Ashoka Enclave, Ground Floor, Haines Road, Frazer Town, Bangalore - 560005

My order from the website www.workstore.in (Order ID[protected] was sent via DTDC ( Tracking No. X[protected] on 10th December 2021 and was supposedly delivered by DTDC on 20th December.

When I received the message on my contact umber [protected] that it has been delivered, I contacted DTDC where they mentioned that the delivery person will do the delivery tomorrow. Next day they mentioned that this will be looked upon and we will take action to get that delivered. Post which I made multiple calls but every time they respond that we are looking into this.

Now they are responding that they have lost the package. But they do not wish to compensate or provide any remedy.

Please help in resolving this.

My email ID is Jaya.[protected]@anz.com
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Sambit Rath
    from Pune, Maharashtra
    Jan 4, 2022
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    Address: DTDC Gachibowli, Hyderabad

    Hi
    DTDC is the worst courier service in the country and my experience has been very bad with them recently..
    I booked an electronic item with them to be delivered and they are showing product as not delivered since the door was locked when the delivery boy never came to the place... these are first rate crooks and their customer service is the worst ... never take their service
    Inspite of repeated calls they have not been able to still resolve the matter never use their services
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      A
      Anitha K Santosh
      from Bengaluru, Karnataka
      Jan 4, 2022
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      Address: 251, DSR RAINBOW HEIGHTS, ORANGE BLOCK, HSR SECTOR -2 BANGALORE- 560102

      I haven't received my DTDC COURIER with the ORDER NO C21247614 yet. its been more than a month now. The first time I got in touch with the DTDC near me they said it is yet to be delivered and that it is stuck in the
      the Chamarajpet DTDC branch. On contacting the concerned person there, it was told that it has been delivered. They sent a receipt of the same but the receipt contained a fake receiver's signature that is not mine. I tired getting back to them, but no response. Now the vendor is asking me to pay for the parcel, I haven't received. I request the DTDC to do the needful with immediate effect so that I can get my parcel.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        V
        Venkateshmanoj64
        Jan 4, 2022
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        I have sent the courier from Bangalore to Chennai on 29th December. It was supposed to be delivered on 31st December. However, still the package has not been delivered. I have sent multiple emails, called multiple times and raised online query.

        They are not providing any solution to me. When I call to the customer care, abruptly they are disconnecting my call. Such an unprofessional behaviour. I made a blunder mistake by choosing this unethical delivery partner .

        Consignment:B96745826
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          A
          Aushna
          from Bengaluru, Karnataka
          Jan 4, 2022
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          Address: Rangpo, Sikkim, 737132

          DTDC just sent a sms to come and collect the package. They did not even place a call. The next day on calling them, the are not agreeing to deliver at my location. I offered to collect it from the nearby DTDC office. That too they are causing un necessary delay. Not delivered yet. It is a PERISHABLE item (food). Even on mentioning this they are not bothered. Worst and unprofessional behaviour from DTDC. Highly disappointed. This is not the first time. It is a regular practice for them to ask customers to collect their shipment. I doubt if they have even employed people for doing the delivery.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            A
            antlin
            from Chennai, Tamil Nadu
            Jan 4, 2022
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            B[protected] This is my consignment number. The status is shown as delivered to self by dec 2nd in the DTDC website. But I haven't received the package yet. I have contacted the DTDC customer care and raised ticket in their website. But i am not getting any proper response. They keep on redirecting me to another person, I need my package immediately as it has some important stuff.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Jan 09, 2022
            Updated by antlin             Still I haven't received any response from the courier company
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              L
              latha10
              from Chennai, Tamil Nadu
              Jan 4, 2022
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              Courier lost

              This post is about DTDC Express Limited and how they lost a courier of mine in November 2021. My cousin bought me a coach bag and sent it through his friend who came to Hyd. The friend sent the bag to me by DTDC Express Limited and he didn't know the value so he put it as Rs 500. DTDC lost the courier and when I sent them the actual bill of the bag (Rs 11000) and other details, they tell me they will pay me only Rs 500. Should I take legal...
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              Ramatulasi Ghanta
              from Hyderabad, Telangana
              Jan 4, 2022
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              I have booked DTDC courier from Bhagalpur, Bihar to Rajahmundry on 18th December 2021. Consignment no is D69626421. From 22nd December onwards no update in tracking. I already gave complaint to DTDC customer care on 27th December. But still now issue not resolved. Please try to resolve this issue as soon as possible
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                H
                Hiran K K
                from Noida, Uttar Pradesh
                Jan 3, 2022
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                Address: Malabar PG 394, 3rd Cross Rd, Tavarekere, Chikka Adugodi, Brindavan Nagar, S.G. Palya, Bengaluru, Karnataka 560029

                Shipment number is D69707243 which has to be delivered on 03/01/2022 but current is shown as CIR . I haven't received any call or update regarding delivery. Please check to it and do the needful for quick delivery of product.

                Address Details for Shipment

                Malabar PG
                394, 3rd Cross Rd, Tavarekere, Chikka Adugodi, Brindavan Nagar, S.G. Palya, Bengaluru, Karnataka 560029
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  N
                  Narayani V Manapadam
                  from Dharmapuri, Tamil Nadu
                  Jan 3, 2022
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                  Consignment B97029078 showed on 3rd Jan 2022 as 'Out for Delivery.'
                  However, around 7PM on the same day, it showed as 'Not Delivered - Restricted Entry - OTR'.
                  I was never contacted by the delivery person.
                  And what does the reason mean? I received 3 different parcels from 3 different courier services on the same day without any hiccup.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    S
                    Sufiyannursumar
                    from Gondal, Gujarat
                    Jan 3, 2022
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                    Address: India tours and travels kadia line mg road near jillani mobile gondal 360311

                    Hello

                    I have got message of delivery from dtdc today on 3rd January, but i haven't got my shipment, in tracking it is also showing delivered. I haven't got any call or confirmation from the company.
                    Kindly do the needful

                    My shipment no. Is X76396807

                    Mob [protected]
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      P
                      Partho Mukhopadhyay
                      Jan 3, 2022
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                      Hi, My docket No: is V63552597. I have done the courier on 31st of Dec 2021 having faith on DTDC. It was from Dhanbad to Serampore (Around 4 hrs journey), I thought that it can easily reach within 24 hrs. And your person at DTDC Hirapur, Dhanbad person offered me the premium service, hence I paid double the charges i.e Rs 240 for the same, since it was some important court papers.
                      But to add to my misfortune, it has still not reached and showing its at Serampore.
                      I called your call centre person for East zone. She being so rude, just said it will reach today (i.e 3/1/2022) and disconnected. Is it the way you treat your customers?
                      Very annoying and disappointing.
                      Now I would request you to act fast and confirm me the delivery status of the same and oblige me.
                      What kind of customer service are you providing even after taking double the amount?
                      Why should we trust you?
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        G
                        Gurbir singh sohal
                        Jan 3, 2022
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                        Address: Chabhal 143301

                        Tracking no t07099391 my courier is not recieved but online show delivered on 31st dec 21 please do needful
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          G
                          Gurbir singh sohal
                          Jan 3, 2022
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                          My courier is showed delivered on 31st dec 21, but i have not recieved my courier until now 3rd
                          Jan 22
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            H
                            Hema25
                            from Kanpur, Uttar Pradesh
                            Jan 1, 2022
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                            I tried so many times but he is not pick up the call, [protected] courier boy number
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Jan 01, 2022
                            Updated by Hema25                             Courier boy is careless don't pick up the call
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                              A
                              Ansarigh
                              Dec 30, 2021
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                              Courier not delivered: RESTRICTED ENTRY

                              My package with tracking no. D10961408 has been booked on 24th December 2021 from Pune to deliver it to Surat with proper address and phone number.
                              The packet is NOT DELIVERED saying RESTRICTED ENTRY - OTR today (30th December 2021.
                              Earlier we were told that it will be delivered within 5 working days. Can you tell me what am I supposed to do right now?...
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                              Vinod.surya
                              Dec 30, 2021
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                              Address: Byrathi rammna layout 4th cross, Near priya wood works .kothanur post

                              Reference Number
                              X32190190

                              Didn't received my courier but got sms message to phone saying item is delivered successfully.. already raised issued but no response.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                S
                                shwetangi srivastava
                                Dec 30, 2021
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                                I had sent a v important document through DTDC courier from Bangalore to a Delhi location and same got delivered to some other wrong address. Facing lots of difficulties due to their negligence. I tried contacting DTDC customer care several times (Bangalore and Delhi) but no body helped and ignored my request despite of requesting them again and again. They mispresented the address by stating that "we have delivered to the address mentioned on the courier " and I kept on telling them that correct address is mentioned the courier receipt (which was given to me by the courier boy who was taking the docket from my office address)

                                Tracking id - V63280121
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  N
                                  Nehak110822
                                  from Patna, Bihar
                                  Dec 30, 2021
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                                  Address: Patna ,BIHAR

                                  We have used the DTDC courier service to courier a bday gift to Vadodara Gujarat. But when we recieved the product, it was broken and damaged, even the product was not the same product which we have sent. It seems as if the product was exchanged in the between. This was not expected from a reputable company like DTDC COURIER SERVICE. It was a bday gift to someone. Worst service ever.

                                  The product was a SILVER PEN, sent from Patna ( BIHAR ) to Vadodara ( GUJARAT ).
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Vasanti_vasu
                                    from Hyderabad, telangana, Telangana
                                    Dec 30, 2021
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                                    Address: Hyderabad

                                    It's been 4 days since my parcel was in transit and now it all shows is "misrouted"
                                    When will it reach to the placed I have sent
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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