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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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DTDC Courier & Cargo reviews & complaints page 69

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I haven't received my delivery from DTDC courier(Tracking ID D[protected].But the status is showing that my parcel has been delivered. I am trying to connect with them over call and tried to mail them as well but I am not getting any assistance/support from DTDC.
My deliverey address is Pragati Nagar B[protected] korba chhattisgarh. The delivery was shipped from Gurgaon.
Please help me....
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drtribhuwan
Dec 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Parcel not delivered (B96565705)

Sir
I had ordered from online site ItsyBitsy and the seller had sent the parcel via B96565705 to my son Shivendera Singh at Gaur city 2, Greater Nida West (UP).
Please check the delivery status. On 01 Dec 2021 delivery executive of noida ph3 branch gave an excuse that receiver not available. My daughter was in the flat all day. Next day firstly he wrote an excuse that address is incomplete or wrong and on the same day later...
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Tracking No. D69212050
Reference No. [protected]
This shipment has reached Baroda (Delivery branch ) on 30th November 2021.
Since then we have not received the delivery of the shipment in the same city till date. When we track it online, it shows delivery rescheduled from last 6 days .. It show's out for delivery in the morning and in the evening they update it as delivery rescheduled . How could you people reschedule...
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Address:Agarpara Super Franchisee(HALISAHAR - STATION ROAD)

Tracking no is C21592050
Courier book date : 4th December 2021,
out for delivery : 7th December 2021 12:19 pm,

Delivery status : Showing "Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR))"

But address is correct.

Receiver address,
Nandita Chakraborty,
Holding No. 578, Malancha Road, Gorurfari, Naihati,
North 24 Parganas, West bengal,
Pin Code -743135br...
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N
Nivedhasabari
from Karur, Tamil Nadu
Dec 7, 2021
Jul 28, 2022
This thread was updated on Jul 28, 2022
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DTDC Laptop Delivery issue

Dear Team,

I have sent the Laptop through DTDC courier from Karur to Chennai on Tuesday(23rd) and it was received at receiver end on thursday(25th) but not in good condition
It was damaged and not properly delivered even it was sent as DTDC plus service

Kindly check and revert back me with details about this issue and check for claim process as it was damaged at receiver's end.

Consignment...
+12 photos
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Sree999
from Delhi, Delhi
Dec 7, 2021
Dec 9, 2021
This thread was updated on Dec 9, 2021
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Consignment damaged/spoiled inside item.

Hello i booked one box - consignment number H64664340 from anaparthi branch to hyderabad at december 1st. 3rd december our person received the box at hyderabad. But the box was damaged. The rats were bitten and the box was damaged and inside items also spoiled by rats. Who's is the responsibility?? Check attached damaged box picture below please..
I will share the damaged box pic to customer support team also they did not responding....
+2 photos
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Prakhar Singh Kushwah
Dec 7, 2021
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Delivery Denied multiple times.

Address:Wankaner, Gujarat

For my consignments, I was never called first of all. I had to search their number online and even then delivery was denied stating the area is not serviceable. The delivery executive on the weekdays told me their office is closed when I went to collect it and messaged to next day to collect from the office which is 11 kms far. This has been happening for so much time. Courier people are very negligent and do not care about the parcel at...
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Anamika Vanparia
Dec 6, 2021
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Usage of abusive language.

Address:6, Sundaram Building, Lambe Hanuman Rd, Opposite Varachha Co. Op. Bank,Afil Tower, Shivnagar Society, Surat, Gujarat 395006

I called dtdc varachha branch owned by srikantbhai khatva to ask for the update only parcel because it was delayed, in the first call the person didn't responded clearly and he disconnect call while I was asking him for help, so dialled another number assuming someone else will pick it up, but it turned out to be his number and he suddenly started shouting and started using abusing manner of speech.

Stores GST No: 24CBFPK4920H2ZU...
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SurabhiYadav
from Shikohabad, Uttar Pradesh
Dec 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery on wrong address

Address:naveen mandi gate, near shiv temple agra road, shikohabad. pin code 283135.

I got following message from DTDC courier and cargo yesterday-
D83302635 is out for delivery.Plz share SMILE CODE (2885) with Dly Agent, for Zero Contact Delivery. DTDC won't ask for any payment OTP
I received this message on 5 November 2021 at 2:17pm
After that i tracked my shipment and found that it has been delivered at wrong address. It has been delivered to someone else named singhttt. I neither know this person...
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A
amarpamnani
from Bengaluru, Karnataka
Dec 5, 2021
Dec 16, 2021
This thread was updated on Dec 16, 2021
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Parcel received opened

Today DTDC person tried to deliver broken shipment which I denied to receive as there were clothes, chocolates worth of 25K in value. I don't know what all they stole so I didn't accept the parcel as I want to know why at the first place parcel was opened as if companies like DTDC is cheating like and they can't train/feed their employees properly so that they don't do such things. please help here.

Consignment number - D10429491...
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Amitesh_kumar12345
Dec 4, 2021
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Status shows delivered but courier not delivered

AWB No. D72957496 courier not delivered but status shows delivered please help...
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Sir/mam
Cosignment No.R44449370 not received so far. But, in dtdc tracking it shows it was delivered on 27.11.2021. In the address mobile no. has been mentioned. but no call. Please do needful for getting my parcel please....
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Aravindan R
Dec 4, 2021
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Delivery taking 10 days within india

Dear Sir or Madam,
his is follow up to my earlier complaint with DTDC order R43301256. I
got a call from dtdc support Mr. manikandan and he had requested whether I can pickup the parcel. Really not sure what we are doing here. He was saying there is no delivery person available for last 10 days to have the parcel delivered. How can a courier company say this . This is just appalling and unbelievable. This has been sitting at...
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Vshlkhatri
from Powai, Maharashtra
Dec 3, 2021
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Parcel not yet received it's been 10 days

It's been 10 days someone sent me a gift and i haven't received it and when i am tracking the order the parcel isn't moving since 4 days. Please register a complaint as it's an expensive gift.
Tracking id - A92472259
Mobile number- [protected]...
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AshishBagaria12
from Hazaribagh, Jharkhand
Dec 3, 2021
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Missing item in Docket

Address:Hazaribagh

Couroied two mobile phones, packed was opebed and items were missing at the time of delivery. Photos and video evidence were provided through customer care.

Docket - K52003528
Sender - Shree Balaji Sales hazaribagh
Reciver - Zheng Yang

Contain - 2 Mobile handsets

Action - Need return of handset or refund.

Shree Balaji Sales
[protected]...
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M
moose moose
from Thiruvananthapuram, Kerala
Dec 2, 2021
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Very irresponsible customer care

I chose one day delivery and i didnt recieve it. when i tracked .
'Not Delivered(RECEIVER REQUESTED DELIVERY ON ANOTHER DATE-(CIR))
i never asked to deliver on another date...
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Ajaykr831994
Dec 2, 2021
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Parcel delivery

Package tracking ID number- V92329819.
This dtdc courier was attempted to b delivered on 1st Dec. I was not available for recieving. I requested the delivery person to leave the package with the guard the next day as he had left by then.
Next day on 2nd dec. There was no attempt made to deliver the package, I didn't receive any calls or messages. The tracker of parcel shows
1340 - out for delivery
1341 - not...
+1 photos
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Aravindan R
Dec 2, 2021
Dec 2, 2021
This thread was updated on Dec 2, 2021
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Delay in delivery of parcel

Dear Sir or Madam,
I have placed an order for Medical item online on 22nd November 2021 and item was packed and sent through DTDC courier and it reached Cathedral Road, Chennai branch on 25th November and I live just couple of kms from that location. The tracking number of this order is R43301256

From 25th November and till date, this parcel is sitting at the same location. I called the customer support this morning...
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M
Malhotra R
from Ghumarwin, Himachal Pradesh
Dec 2, 2021
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Parcel containing sensitive medicine

Myself Rohit Malhotra having consignment number M05492997 .

I send a parcel containing sensitive medicine of a patient to pathalgaun ( jashpur) by DTDC which is not recieved yet..I complaint again again on helpline number no satisfaction is given yet from past 5 days... The parcel is at Raipur appex from last Sunday...
If medicines will not send by ur courier service till tommorow...and anything bad happened with condition...
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SHYAM KISHORE SHARMA
from Noida, Uttar Pradesh
Dec 2, 2021
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K53101286 intentionally stuck in district office

Address:Kalacherra, PO - Bazaricherra

Dear Support,
Highly regretted to inform you that my parcel bearing Consignment no K53101286 has not been received and local DTDC delivery office in Patherkandi informed that parcel has not been sent to them as mentioned in Consignment destination address. This is an unwanted negligence . So would you please take it seriously to resolve the issue .
Waiting your kind response.

Shyam kishore Sharma
Bazaricherra...
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