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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 69

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M
Mohammed Atheequlla
Dec 28, 2021
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Address: Rt Nagar

The parcel contains cheque which is very urgent.
It was booked with docket number B97056779 on[protected].
We have not received the parcel till now despite calling the regional office many times, but no one is responding. Called [protected] and many more numbers.

We courier the parcel due to fast service required. But this time it is a very hectic service. Same issue facing for 2nd time, which earlier we collected the parcel from Hebbal by ourselves.

Please take it seriously and do the needful at the earliest.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    D
    Drrrnnn
    Dec 27, 2021
    Resolved
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    Resolved

    I booked a shipment to Trivandrum on 22nd and after 6 days, tracking history shows that it has reached Tvm, but not delivered due to incomplete address. I have ensured complete and correct postal address. Correct pin code has also been recorded in the bill received from the company. Did not get a proper response from call centre, and no response to multiple mails. Need immediate resolution, it is an important document for urgent action.
    +1 photos
    Dec 28, 2021
    Complaint marked as Resolved 
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Z
      Zaheer ahmed Mohammed
      Dec 27, 2021
      Resolved
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      Resolved

      Address: Karmanghat

      I have been following up with customer support. To deliver my product but their no response from them.

      I haven’t got any call from delivery boy nor they ask me to collect it. Please help me ASAP
      +1 photos
      Dec 27, 2021
      Complaint marked as Resolved 
      Stil not resovled
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        N
        Nirmal Rajwar
        Dec 27, 2021
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        I've ordered a pair of shoes online & it was going to be delivered within 4 days but now it's been a week & firstly it showed that Not delivered local holiday otr then now it is showing Reciever Refused Delivery.
        +1 photos
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          S
          simisaji
          from Kottarakkara, Kerala
          Dec 27, 2021
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          Address: DTDC Courier Services, Kollam Road, Pulamon, Kottarakkara, Kottarakkara, Kollam - 691506

          I am extremely unsatisfied with the courier service, because I am and my office also using this courier service on the expectation of getting the deliverables on time and on exact location. But i need to get the same from the dtdc office everytime instead of delivering at my home. It is not the only for me but also to my office colleagues and my relative.
          Please be informed that we are giving the delivery charges to deliver the courier at home.It is totally unfair to get the deliverables from the dtdc office which is located far every time evenafter charging for delivery charges.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          The above mentioned compliant is about DTDC Courier Services, Kottarakkara, Kollam.
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            A
            AnisaKM
            from Chennai, Tamil Nadu
            Dec 26, 2021
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            Package ws never delivered yet site says I received the package.. Where is the proof. I wasn't even home that day
            D82964341
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Dec 30, 2021
            Updated by AnisaKM             I have received no update about my package.
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              J
              J Baby
              Dec 26, 2021
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              Address: Pathanamthitta

              The package R44679578 was sent from Thrissur Kerala on 22nd Dec and it reached the Pathanamthitta branch on 23rd itself as per the DTDC site. From 23rd it is at Pathanamthitta branch and has not been delivered yet to Enathu. The product is perishable and when called the Pathanamthitta branch they said they are on leave for 2 days and can't deliver . They didn't even bother to deliver on 24th. They said I should have called and told them on 24th and they could have delivered. Is it the customer's job to call and ask the DTDC to come and deliver the product ???
              +1 photos
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                M
                Monikaa Sharma
                from Mumbai, Maharashtra
                Dec 26, 2021
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                My consignment number is K52632639 but when I try to track the number on DTDC's official website, it shows that no data was found.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  P
                  Poojaraijada
                  Dec 26, 2021
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                  Dtdc corier id T07140588
                  Booked on 24 Dec 2021 from Ambala to Noida.
                  +1 photos
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                    P
                    Prabhuveerabadran
                    from Coimbatore, Tamil Nadu
                    Dec 25, 2021
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                    Address: Bangalore

                    Consignment number C20999938. I have sent the product through DTDC on 16th November, but the product didn't reached the concerned person. While tracking the cosignment number it's showing as delivered. Kindly rectify the issue.
                    +2 photos
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                      A
                      Abhishe7050
                      from Muzaffarpur, Bihar
                      Dec 25, 2021
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                      Today, I recieved a msg that my courier is out for delivery. But it hasn't been delivered to me. At 6:26 PM, I received another msg and it says courier has been delivered successfully. The delivery agent hasn't called me. I didn't get my product and it shows as delivered. The product inside the package is of more than ₹5000.
                      My Consignment number is D83668593.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        R
                        Rajat_240
                        Dec 25, 2021
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                        Insurance claim refund from DTDC

                        I have done a courier from Hyderabad to bangalore consign no: D20209414. I have insured the items for 2lacs and the premium amount comes to somewhere around 8k. But I wanted to change the insurance amount to 50k only now. So I am claiming a refund of 6k.
                        I have already contacted the booking person and he is not picking up the call and neither available in the office. Need the response for this issue at the earliest....
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                        N
                        Nikithasiddesh
                        Dec 24, 2021
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                        Address: Nikitha S D/o Siddesh B, Hunavinadu(post), Hosadurga(Tq), Chitradurga(Dist)-577527
                        Website: www.dtdc.in

                        A gift hamper was sent by my company to me on November 30th and the package was in Bangalore on December 2nd after that there was no update on shipment status till December 23rd .Suddenly on 23rd December I got a message saying my order was delivered to chitradurga sorting office where the destination address was Hosadurga .Now no one is picking the call or even responding properly. Have raised the ticket regarding the issue but no response to that also
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        Tracking ID: X67526431
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                          V
                          Valentino Fernandes
                          Dec 23, 2021
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                          Address: Swindon

                          Dear sir my courier came from uk inside box all clothes shattered and out of 6 watches only 3 found test 3 missing worst sevice by DTDC how to with thisater at higher level please help
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          This is same Indian story chor PPL are there at airport custom there is no proper system in Delhi country PPL are chor
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                            K
                            Kureno
                            Dec 23, 2021
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                            It was an urgent delivery so we chose Rs.240/- which was said to be delivered within 48 hours. But its been 4 days and its not delivered till now. Its been delayed and money waste. we could have gone for normal one which is Rs.180/-as its said to be delivered 3 or 4 days. Both are same. Money waste and delayed delivery.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              A
                              atandtea
                              from Lucknow, Uttar Pradesh
                              Dec 23, 2021
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                              I've been sent a priority parcel by paying huge amount from Hyderabad to Lucknow. The delivery executive didn't even call me and has RTOd the order.

                              I needed it urgently but DTDC doesn't care.

                              My Tracking - V63825646
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                P
                                PrakashEswar
                                Dec 23, 2021
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                                This is Prakash[protected], from Uthukuli Town in of Tiruppur District of Tamilnadu. I had placed an order from Biocarve for which the consignment was couriered from Patiala Branch DTDC Office of Punjab State. The package was received to the Tiruppur office on 21.12.2021 but still not delivered. When asked the personnel keeps saying that the area is not serviceable and uses hard harsh words. The order Tracking No. is T06439992. I just want a relief, these guys did the same to all my previous orders (T06439992, T06439953, T[protected] and not delivering on time. I understand the coverage of service, if it is not serviceable they should not have taken the order in first place rather than abusing the customer for asking timely delivery. the office number of the personnel is[protected].
                                +1 photos
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                                  H
                                  Hemanikaveena
                                  Dec 22, 2021
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                                  Address: bangalore

                                  Hi,

                                  The courier has been sent on 16th Dec and i haven't received the parcel yet. Kindly look into it and resolve the issue.

                                  Booking Date. 16th dec'21
                                  Tracking No. D10600212
                                  Reference No. [protected]
                                  Last Status In Transit
                                  Last Status Date 19th dec'21
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    D
                                    Dilip2021*
                                    Dec 22, 2021
                                    Resolved
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                                    Resolved

                                    Address: BORSI ROAD, MAHARAJA CHOWK,

                                    COURIER ITEM NOT RECEIVED AS ON TILL DATE BEARING CN NO. D10421055 Dt 11.12.2021

                                    Dilip Deshlahra
                                    [protected]
                                    Dec 23, 2021
                                    Complaint marked as Resolved 
                                    COURIER ITEM NOT RECEIVED AS ON TILL DATE BEARING CN NO. D10421055 [email protected] MOBILE NO. 9425243334
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Dec 23, 2021
                                    Updated by Dilip2021*                                     DTDC Courier & Cargo — Courier Item Not Received as on till date bearing CN No D10421055 Dt. 11.12.2021
                                    [protected]@REDIFFMAIL.COM MOBILE NO. [protected]
                                    Dec 23, 2021
                                    Updated by Dilip2021*                                     DTDC Courier & Cargo — Courier Item Not Received as on till date bearing CN No D10421055 Dt. 11.12.2021
                                    [protected]@REDIFFMAIL.COM MOBILE NO. [protected]
                                    Dec 24, 2021
                                    Updated by Dilip2021*                                     COURIER ITEM NOT RECEIVED AS ON TILL DATE BEARING CN NO. D10421055 [protected]@REDIFFMAIL.COM MOBILE NO. [protected]
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                                      V
                                      Vishnuprasad .T
                                      from Thiruvananthapuram, Kerala
                                      Dec 22, 2021
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                                      Ordered a book from Amazon and the seller unfortunately sent it via DTDC, and these absolutely vile insects at DTDC not only gave a false tracking ID which they said was invalid, they now falsify information saying the delivery was completed on the very same day that order was placed. The book was coming from Gujarat to Kerala.

                                      Absolute frauds

                                      I hope their company goes to shambles
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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