DTDC Courier & Cargo Complaints & Reviews

Hi i made a courier from whitefiled Banglore Dtdc courier to Hyderabad. Of weight 1 kg it was documents and they took the charges around 950 which is more more than actual charges please can you raise a complaint for this

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi, the asset was dispatched on February 24 th from TUmkur and reached Chitradurga sorting office on 2nd march, from 2nd March it is showing went for delivery, no updates from branch, no customer care number, no proper response. This is the worst service i had never seen. Iam going to give complaint to the police.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Mar 06, 2022

Updated by Muthu Raju Tracking ID:- D68336323

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

We had booked DTDC packers and movers to shift our household items from Bangalore to Tirunelveli. Consignment number: [protected]. Firstly, for shifting a house, they did not send promised size truck but sent a mini 7 ft truck even after collecting the list, we had the call and get a 14ft truck after a lot of calls.
Unloading as a service was added in the invoice, however no team arrived at destination for unloading. There was only a driver to unload double cots a big sofa. I need a refund for the amount taken for unloading as a service. This is the worst packers and movers experience we have had.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: pune

Received DTDC Smile number 9244 at 6:39pm but courier person did not turn up. called DTDC customer service who had given me New Sangvi DTDC number [protected] which is not in service but they had no other alternative number. checked on website courier boy stated office locked door closed which is a lie. I have been waiting for the courier at my address same as provided for shipping since morning. The person has not turned up at all. This is an important parcel for me and I have never seen such worse courier service ever.

Please make sure my parcel remains intact and is delivered to me undamaged else I will have to press charges against DTDC for having such irresponsible franchisee owners. None of the phone numbers are functional and customer service is clueless.

Regards
Florence Pillai

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Mar 04, 2022

Updated by FloIM I have never been through so much trouble for a parcel all paid thus so far. It is disgusting to see DTDC courier boys and franchisees lying thru their teeth. The franchisee owner in New Sangvi was so rude and uncooperative and without making any effort he told me to check with Pimpri ofc when I went to his shop. I had to spend Rs 200 just for this parcel to be received from your ofc. The courier boy Ashwin had taken the parcel home yesterday, never made a call to me on Thursday evening which he claimed he had made twice. The franchisee after my return to his ofc in New Sangvi then blamed the courier boy pretending he had overlooked the parcel in the morning. Please shut down this ofc. If I had not taken the effort to go and collect it myself my parcel would have either been returned or termed lost.

The most horrible courier service I have ever had to deal with. Two days of complete loss for me.

Florence Pillai

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have get medicine dispatched by doc no T10809658 from Parwanoo (HP) to Joginder Nagar (HP).
By tracking the same, this packet was return back mentioning location not serviceable.
Since these are medicine for my old mother, we are suffering due to bad service by you.
Need these medicine delivered immodestly otherwise I will lodge a complaint with state Consumer form.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered shoe from insta page. I paid full amount in advance. They sent the parcel screenshot with the consignment number Z73502639. But it is showing as Bandel, West Bengal. But my delivery destination is Chennai Tamilnadu.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My parcel with awb no K38268125 has not delivered to my address but in tracking it is showing delivered

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mudhol

I got a call from the agent at 6pm on 1st March that I have a courier and was told that they don't provide the service near my near so to collect the same from there office, I was not able to collect the same on the next day due to some work and the same person called me today(2nd march) at 8pm and when I told him about the same, the person started shouting on me saying that " you are careless and you should be responsible to collect it from the office, If you don't collect it we will send it back and I am on leave for next 11 day so I will open the office late whenever I want, you collect your parcel within that time." and hang up the call.

Parcel on name: Ajay Gaonkar
Area: Mudhol
Pincode: 587316
Data of incident: 2nd march
Client's number: [protected]

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Your agent in Kolkata booked Cargo under LITE, took money and now sent delivery via roadways. It has been a week.
I am going through mental agony.
Do you even care?

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

I have send a important parcel from khatauli to delhi with id no U15537749 which now says not delivered due to office closed or door closed cir while it has to deliver to a corporate office which is opened. Kindly resolve the problem otherwise it will cost me my job

DTDC Courier & Cargo customer support has been notified about the posted complaint.

View replies

D

Dishha Agarwal

Mar 1, 2022

These DTDC guys are so unprofessional...they send laptop like items via roadways even though taking money from customer as Lite...they should be sacked for causing mental harassment...

Reply

D

Dishha Agarwal

Mar 1, 2022

These DTDC guys are so unprofessional...they send laptop like items via roadways even though taking money from customer as Lite...they should be sacked for causing mental harassment...

Reply

Helpful

2 other people found this review helpful

2 found this helpful

2 Comments

Post your Comment

Comment Guidelines

Address: DTDC Courier M/S. Ananya Enterprises, Old Bus Stand, Collage Road, Chandgad, Kolhapur Chandgad . Kolhapur 416509

I got a call from DTDC saying that your courier is arrived at DTDC (Chandgad) office and you have to take it from office only. dtdc (chandgad) office is 45KM away from my home. I requested them to deliver it to my home but they said you have to take it from office only. How can i go so far to get a courier? is this your service?

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Website: DTDC Courier & Cargo

My consignment id is D12174808.
The package status was out for delivery on[protected] at 11am and later in the evening at 7.30pm, the status was changed to RESTRICTED ENTRY-(OTR).
I haven't received any call from the delivery person nor from the community security that any such attempt was made.

This is complete misinformation. I would like my package to be delivered at the earliest.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chakrahmat bhigo

DTDC tracking sites shows my parcel is delivered but I didn't get my parcel and it is falsely shows delivered

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ashish Vijay J 402, Raheja Residency, Avanti Vihar, Raipur

One Courier Not deliver on written address and when I checked the thru ref no it shows its been delivered. But when I enquired about who has received it then comes to know its not been actually delivered and also experiencing very very pathetic behaviour of DTDC staff. Even they are not bothered to pick the call of harassed customer. Also called their manager on given no- [protected] but he not bothered to pick the call.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello,
My parcel with no- C22632324 has not been delivered. They have Lost it and fake signed it has it delivered. I have already complained to the DTDC customer service, but they are not responding properly.
Please look into it.
My parcel no. Is C22632324
Thank you

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ghatkopar Mumbai

Respected Team,
DTDC courier team has not delivered my parcel as it is there in the office of dtdc in ghatkopar branch then i called to one of the executive in the office whose number is mentioned below [protected] at Morning 10.40 and he started using foul language started speaking worse and stated abusive and even the executive told me that he is from head office as a consumer i request for the strict action against the team .. where my dtdc tracking id is V92829458

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My courier tracking details not updated fir past 6 days and courier not delivered for past 9 days

R45653505

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: At-po -Tetri near punjab national bank, Naugachia, Bhagalpur

My dtdc consignment no - D20706832 from last 2 day every morning they put an update that parcel is out for delivery, and at night approx 8 pm they put update could not attempt (Dir). Plz help me. It is urgent to deliver that parcel on the given address as soon as possible... As i don't get any customer service number for call and to ask about my parcel.
Please call me on [protected] / [protected]

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dtdc is handling shipment #k54149872. The shipment has been lying at their booking office for 4 days. DTDC has not helped apart from asking me to go to the booking office and ensuring its updated. Im the receiver staying in blore and the package is coming from North east. how am i to go and get this done. when i reached their support they assured me of an update within 24 hrs and nothing has happened yet. they do not respond to emails or stick to call promises. my shipment is lost somewhere and its a high value shipment.
Date of booking at office :21st Monday.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have ordered few items from the beauty chaser insta page they couriered it through dtdc i have paid in advance for that.
My consignment number is Z72118119, when i tracked it it is showing out for delivery and then receiver requested for rescheduling of the delivery but they never contacted me for delivery.
they didn't even call me so how they can say it is rescheduled because i have never asked.
I want to know about the delivery status and when it will be delivered. Kindly contact me through the number given and deliver is asap

Feb 25, 2022

Complaint marked as Resolved

The package is delivered after raising complaints

DTDC Courier & Cargo customer support has been notified about the posted complaint.

View replies

S

Shailja89

Feb 25, 2022

The package is delivered now
Thanks team for your prompt help

Reply

R

Raksha Satish Das

Mar 14, 2022

I've been waiting for the delivery of the "law compact book ordered through IGP site", have registered and filled in all the particulars required. The delivery person had not contacted me regarding the delivery and updated on the tracking site that I was not available for collecting the delivery. The delivery in my area is done conveniently every time, as I do assist the delivery person in whatever way possible.
A special note was also given along with the address (expecting early delivery).

The DTDC staff are not assisting me to get my courier.
The Last update I got was on 11th march that it was dispatched to Delhi again and now they are not receiving my call neither are they updating anything on the tracking ID given (tracking ID: Z[protected].

Kindly look into this matter ASAP, looking forward to hearing from you soon

DTDC Courier & Cargo Complaints & Reviews

File a complaint to DTDC Courier & Cargo

DTDC Courier & Cargo reviews & complaints page 69

Took more money than it was actual price

Post your Comment

Not delivered

Post your Comment

Unloading of household good not provided as a service after taking payment

Post your Comment

Parcel Not Received

Post your Comment

Non Delivery of Material

Post your Comment

Showing wrong delivery destination and pincode in

Post your Comment

Fake delivery of dtdc

Post your Comment

Unprofessional behavior by DTDC courier agent

Post your Comment

Laptop Courier

Post your Comment

Parcel not delivered

Post your Comment

Delivery service is not proper in village region.

Post your Comment

My package status is mentioned as OTR

Post your Comment

Current status shows delivered but not received any parcel yet nor getting any call

Post your Comment

Courier Not Delivered and it showing delivered

Post your Comment

My parcel with no- C22632324 has not been delivered

Post your Comment

Parcel not delivered and executive giving abuses

Post your Comment

Complaining regarding courier tracking

Post your Comment

D20706832--DTDC Courier & Cargo parcel not delivered yet every time it was showing could not attempt (dir)

Post your Comment

Shipment lost/status unknown

Post your Comment

Delivery is getting delayed

Post your Comment

Related businesses