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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 75

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T
Thanamks
from Mumbai, Maharashtra
Nov 23, 2021
Resolved
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Address: Thalaiyuthu

Hai,
This is Thanalakshmi from Sankar nagar, Our area ( Thaliyuthu) branch office response very worst service.

No home delivery process... ????

How to do believe your service?

Please rectify my complaint..

Thanks & regards.,
Thana Lakshmi. J
[protected]
Nov 25, 2021
Complaint marked as Resolved 
Collected... Very bad experience
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    RajalakshmiMuthukumarasamy
    from Pondicherry, Puducherry
    Nov 23, 2021
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    Tracking id: D83412448

    I have not received my courier, but showing delivered in tracking status.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Pouravi Mediratta
      Nov 22, 2021
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      Address: 29/820, Shriram nagar phase 2, near krishna bakery, shankar nagar, Raipur, Chhattisgarh, 492007

      Tracking number T05516034
      From panchkula to Raipur

      My parcel was sent on 8th November and was supposed to be delivered my 12th November. on your tracking page it has been saying that it is not delivered. after calling them 80 times i decided to visit the head office in raipur located at kedia business park. The location nearby said that the parcel has gone back to the head office. when i arrived at the head office they claim that no parcel was returned to them and many other parcels have gone missing and they have filed for an FIR. They mentioned that upon filing a complaint they will change the status to lost and then return the value of the parcel to us. it has been 10 days since then and no update has been made. I want you to take my complaint seriously and act upon it and return me the value of the parcel which is Rs. 5500. this will be the last time i will use DTDC and make sure i share this story with everyone i know and stop them from using you.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        I
        Ishaan2011
        from Navi Mumbai, Maharashtra
        Nov 21, 2021
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        Package has not been delivered. delivery boy claims that he gave the package to the watchman but the watchman denies it.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          T
          T.Balamurugan123
          from Coimbatore, Tamil Nadu
          Nov 20, 2021
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          Two days before I sent a courier from coimbatore to Hyderabad
          Its duly packed but pages are got wet.
          Tracking number: C21227505
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            M
            monica halleli
            Nov 20, 2021
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            Website: dtdc

            My order is not delivered but in status it is showing delivered...please take my issue and solve...
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              monica halleli
              Nov 20, 2021
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              Address: chandanagar bhel ramachandrapuram

              I did not get my order yet...D89763829..it is showing its delivered please take action
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                P
                Puru Kumar Singh
                Nov 19, 2021
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                Address: DTDC Vaishali Branch

                I have an urgent to be delivered which was booked from Udaipur and destination is Delhi. It has reached Delhi Vaishali branch but is not getting delivered citing wrong address or wrong CIR. I have put up complaint online and via telecommunication to let the delivery agent call me so that I can communicate with him but no action has been taken and the courier is o[censored]tmost important to me. Please any kind of help would be appreciated.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  G
                  Gurrammagari Tulasi Reddy
                  from Bengaluru, Karnataka
                  Nov 19, 2021
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                  I didn't receive my order

                  Address: G.Tulasi Reddy, Door number 6, 2nd cross, 1st Main Vinayaka Layout, Singanayakanahalli, Dodabalapur Main Road, Near Vidya Sai Public School (CMR Group

                  Hi sir my name is Tulasi Reddy, I am living in Bangalore, Karnataka, India,
                  Last 3days back I received message from DTDC ( D68721483 is out for delivery.Plz share SMILE CODE (7493) with Dly Agent, for Zero Contact Delivery. DTDC won't ask for any payment OTP) but I have called so many times these numbers [protected] and [protected] but no response, could you please help me on this issue, it's very urgent.
                  Thank you,
                  Tulasi...
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                  C
                  cswagata
                  from Shyamnagar, West Bengal
                  Nov 19, 2021
                  Resolved
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                  Resolved

                  Address: Sreerumpore
                  Website: www.dtdc.in

                  The package was submitted to DTDC service office Sreerumpore, West Bengal on 13th of November 2021. Till today, 19th November 2021 the package has not arrived and also there is no tracking information is showing against the AWB/consignment number (which is K[protected] on the DTDC website (https://www.dtdc.in/tracking/tracking_results.asp).

                  The package contains 2 Silk Sarees worth Rs. 6100. An additional shipment charge of 100 that was also taken.

                  I am currently clueless regarding my package. Please help me resolved the issue ASAP.
                  +2 photos
                  Nov 21, 2021
                  Complaint marked as Resolved 
                  The package was there in the Seerampore store till 19th. The sender checked there and picked the item from the Seerampore DTDC office. The item was never dispatched from there.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  I have tried calling the customer support number of DTDC twice, It put me on hold for nearly 13 mins and then the call ended with no response.

                  Package not delivered, not even the tracking records are shown. - Comment #3922331 - Image #0
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                    S
                    Saavan rathour
                    from Delhi, Delhi
                    Nov 19, 2021
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                    DTDC has given me pathetic services. I had sent a Diwali gift to somebody and it is 15v days past Diwali and they are not even bothering to try about delivering the package.

                    They call themself as no.1 courier company of India but can't even deliver a package in 20 days.

                    20 days is pretty enough time. Even speed post could have delivered the package thrice in this timeframe.

                    I want strict action against them for the inconvenience and the mental harassment they have caused.

                    Thank you
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      G
                      gajanan kekan
                      from Kopargaon, Maharashtra
                      Nov 18, 2021
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                      Website: www.dtdc.in

                      An important consignment was dispatched from our Kopargaon Branch on 04th Oct 2021 towards my employer at Banglore. Still now, the cosignment did not reached the destination. even after the One and half month. Using the tracking option, I get IN TRANSIT status from 09th Oct 2021, It is same till now. Their customer service is not satisfactory, they cut my phone call without listening and solving the query. This courier service is Worst service ever. Horrible!!!

                      C/N. No. P58971133

                      As the delivery of material is urgent, I am facing a lot of problem.

                      People beware!!!
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        R
                        RadhaRaja
                        from Chennai, Tamil Nadu
                        Nov 18, 2021
                        Resolved
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                        Resolved

                        Courier booked on 28th oct 2021. last updated status is on 29th oct 2021. after that the parcel status is not updated. I tried reaching the customer care but no response . only i am getting voice message alone. Please help me to deliver the parcel to my customer.
                        Nov 30, 2021
                        Complaint marked as Resolved 
                        Still no resolution. Parcel is in same stage.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Nov 30, 2021
                        Updated by RadhaRaja
                        Nothing resolution is provided. How you people marked as resolved. Its really bad service you are providing
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                          S
                          Sowjie
                          from Pileru, Andhra Pradesh
                          Nov 17, 2021
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                          My parcel was dispatched on 9th October 2021 still I didn't receive it. Everyday I have been tracking and the status was consignment redirect and a week back changed the status to successfully delivered.

                          I DIDN'T RECEIVE PARCEL YET, IT'S ALMOST 2 MONTHS HAPPENED.

                          Dtdc people are not at all bothered about customers complaints, while am asking about my parcel they are disconnecting the calls.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            S
                            Suyesha Bhattacharjee
                            Nov 17, 2021
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                            My DTDC courier no. U13676664 is still at Hebbal. Still not delivered at my address. Can I know when I will get my parcel. Getting frustated day by day. Worst courier service in India.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              N
                              Nilesh 0564
                              Nov 17, 2021
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                              Address: 61/1 BET-KOPERGOAN TEL-KOPERGOAN DIST-AHMEDNAGAR 423601

                              I ordered 20 oct . And last 25 days ago i am not received my order. Few days not received my order and few call and email due to Curiur service. I am very rediculas nad harash our services.
                              My order number is D82194348.
                              Give me a my order urgent basis.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Nilesh 0564
                                Nov 17, 2021
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                                Address: 61/1 BET-KOPERGOAN TEL-KOPERGOAN DIST-AHMEDNAGAR 423601

                                I am very hraash last 25 days to go my order is not received. My order number is D82194348.
                                Few clal and mails this Curiur service but it is not working properly. Very dull service.
                                Not one call for this regarding for this order.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  S
                                  SrideviP
                                  Nov 17, 2021
                                  Resolved
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                                  Resolved

                                  We have sent a package through DTDC but it is not delivered and marked as delivered. When raised a query to DTDC they are telling that the courier has been delivered and sent a document with the details.
                                  There is no receiver name and signature and simply company is telling that the courier has been delivered which is not acceptable. Please look into the issue and do the needful.

                                  Consignment ID: H26394008
                                  +2 photos
                                  Nov 18, 2021
                                  Complaint marked as Resolved 
                                  Courier delivered to a different address and delivered after raising the complainant. Delivered date appearing in tracking is different than the actual delivery date. Collected courier from the different address where it is delivered after informed by the receiver.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Lohitha Sanka
                                    Nov 17, 2021
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                                    Hi, I have booked one jewellery(pre paid) set through instagram page and they have couriered it to my address (Tanuku) on 6th nov 2021, through dtdc, It has been received in tanuku dtdc office but i didn't receive any information /call about the receival of parcel.When i checked the status it is showing as RTO initialized and status is not changing from 11th. I have been messaging /sending emails/calling to dtdc customer care but not receiving any answer from them. Could you please help me on this ?
                                    +1 photos
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                                      utkar.shhh
                                      from Thanjavur, Tamil Nadu
                                      Nov 16, 2021
                                      Resolved
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                                      Resolved

                                      Address: KCG Nagar, Old Mahabalipuram Rd, Karapakkam, Chennai, Tamil Nadu 600097

                                      Z69611206 is my tracking id it was booked on 8th November and on 11th November it reached my nearest dtdc hub and it got stuck for 3 days and 4 th day on 15th 11am it was showing out for Delivery and on tracking it shows it got delivered at 9pm night.and at 9pm no delivery guy come.Do something it has important documents please
                                      +1 photos
                                      Nov 16, 2021
                                      Complaint marked as Resolved 
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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