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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 75

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S
Sowjie
from Pileru, Andhra Pradesh
Nov 17, 2021
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My parcel was dispatched on 9th October 2021 still I didn't receive it. Everyday I have been tracking and the status was consignment redirect and a week back changed the status to successfully delivered.

I DIDN'T RECEIVE PARCEL YET, IT'S ALMOST 2 MONTHS HAPPENED.

Dtdc people are not at all bothered about customers complaints, while am asking about my parcel they are disconnecting the calls.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    S
    Suyesha Bhattacharjee
    Nov 17, 2021
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    My DTDC courier no. U13676664 is still at Hebbal. Still not delivered at my address. Can I know when I will get my parcel. Getting frustated day by day. Worst courier service in India.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      Nilesh 0564
      Nov 17, 2021
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      Address: 61/1 BET-KOPERGOAN TEL-KOPERGOAN DIST-AHMEDNAGAR 423601

      I ordered 20 oct . And last 25 days ago i am not received my order. Few days not received my order and few call and email due to Curiur service. I am very rediculas nad harash our services.
      My order number is D82194348.
      Give me a my order urgent basis.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        Nilesh 0564
        Nov 17, 2021
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        Address: 61/1 BET-KOPERGOAN TEL-KOPERGOAN DIST-AHMEDNAGAR 423601

        I am very hraash last 25 days to go my order is not received. My order number is D82194348.
        Few clal and mails this Curiur service but it is not working properly. Very dull service.
        Not one call for this regarding for this order.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          S
          SrideviP
          Nov 17, 2021
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          We have sent a package through DTDC but it is not delivered and marked as delivered. When raised a query to DTDC they are telling that the courier has been delivered and sent a document with the details.
          There is no receiver name and signature and simply company is telling that the courier has been delivered which is not acceptable. Please look into the issue and do the needful.

          Consignment ID: H26394008
          +2 photos
          Nov 18, 2021
          Complaint marked as Resolved 
          Courier delivered to a different address and delivered after raising the complainant. Delivered date appearing in tracking is different than the actual delivery date. Collected courier from the different address where it is delivered after informed by the receiver.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            L
            Lohitha Sanka
            Nov 17, 2021
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            Hi, I have booked one jewellery(pre paid) set through instagram page and they have couriered it to my address (Tanuku) on 6th nov 2021, through dtdc, It has been received in tanuku dtdc office but i didn't receive any information /call about the receival of parcel.When i checked the status it is showing as RTO initialized and status is not changing from 11th. I have been messaging /sending emails/calling to dtdc customer care but not receiving any answer from them. Could you please help me on this ?
            +1 photos
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              U
              utkar.shhh
              from Thanjavur, Tamil Nadu
              Nov 16, 2021
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              Address: KCG Nagar, Old Mahabalipuram Rd, Karapakkam, Chennai, Tamil Nadu 600097

              Z69611206 is my tracking id it was booked on 8th November and on 11th November it reached my nearest dtdc hub and it got stuck for 3 days and 4 th day on 15th 11am it was showing out for Delivery and on tracking it shows it got delivered at 9pm night.and at 9pm no delivery guy come.Do something it has important documents please
              +1 photos
              Nov 16, 2021
              Complaint marked as Resolved 
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                J
                Jeeva Sakthivel
                Nov 16, 2021
                Resolved
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                Resolved

                Website: Dtdc.in

                I ordered cloth in burgerbae company.they delivered through DTDC my tracking no is
                I50297667. Website shows your door locked(CIR) customer refused like that. but delivery person didn't contact me at all
                Nov 17, 2021
                Complaint marked as Resolved 
                Noo still complaint didn't solved
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Nov 17, 2021
                Updated by Jeeva Sakthivel
                Stilll complaint didn't resolved
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                  S
                  Shruu25
                  Nov 16, 2021
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                  Package not received after 2 months of waiting and showing it's delivered. I want a refund as it is a harrasment and consumer exploitation case.I have waited for 2 months, now i can't wait more. I want complete refund.
                  +2 photos
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Nov 16, 2021
                  Updated by Shruu25
                  my phone number is [protected]. update me on this number assoon as possible.
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                    D
                    D Manna
                    Nov 15, 2021
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                    I am facing an issue with a courier having tracking no K41299851. when I check the status of this parcel is showing 'out for delivery since 2nd November 2021 and today 15th November 2021 still have not received the parcel, as I have complained and contacted the customer care many times but they did not help me. Kindly help me out. Either deliver it or else give me product lost coverage.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      M
                      Madhav. M
                      from Tirupati, Andhra Pradesh
                      Nov 15, 2021
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                      Dear sir, i have sent courier Bhimavaram to Tirupati wide consignment number D68726317. It was booked on 3rd November 2021 and till date 15.11.2021 @16:50 hrs it was not delivered to the receiver. Alot of enquires made to the booking agent there was no proper response. because of this i lost my valuable customer and i was completely depressed. i would like to know the proper reason for the delay and i would like to my claim my rights. And i request you to take necessary action taken against this
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        M
                        Madhav. M
                        from Tirupati, Andhra Pradesh
                        Nov 15, 2021
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                        Dear sir, i have sent courier trichy to chennai wide consignment number D68726317. It was booked on 3 rd November 2021 and till date 15.11.2021 @16:45 hrs it was not delivered to the receiver. Alot of enquires made to the booking agent there was no proper response. because of this i lost my valuable customer and i was completely depressed. i would like to know the proper reason for the delay and i would like to my claim my rights. And i request you to take necessary action taken against this
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          Ramanas1975
                          from Tiruchirappalli, Tamil Nadu
                          Nov 15, 2021
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                          Address: 408, cauvery grand apartment, morais city, trichy-620007

                          Dear sir, i have sent courier trichy to chennai wide consignment number C20209259. It was booked on 30th october2021 and till date 15.11.2021 @11;58 hrs it was not delivered to the receiver. Alot of enquires made to the booking agent there was no proper response. because of this i lost my valuable customer and i was completely depressed. i would like to know the proper reason for the delay and i would like to my claim my rights. And i request you to take necessary action taken against this.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            U
                            Umesh kumar Dubey
                            from Nagram, Uttar Pradesh
                            Nov 14, 2021
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                            Address: MANAGER SALES SIMBHAOLI SUGARS LTD UNIT CHILWARIA DISTT BAHRAICH, Chilwaria Sugar Mill 13 K. M GONDA BAHRAICH HIGHWAY

                            मेरा एक पार्सल मेरठ से बहराइच के लिए लगाया गया है परंतु वो अभी तक नहीं received नहीं हुआ है जिसका पार्सल नंबर U13332843 है जब कि ट्रैक करने पर बहराइच दिखा रहा है यहा वाला DTDC कोरियर वाले मना कर रहे हैं कि आप का कोई भी पार्सल नहीं है
                            कृपया इसका स्टैटस बताये कि पार्सल कहा गया है
                            जिसका नंबर है
                            DTDC COURIER
                            Mr. Ramesh pal
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              Umesh kumar Dubey
                              from Nagram, Uttar Pradesh
                              Nov 14, 2021
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                              Address: MANAGER SALES SIMBHAOLI SUGARS LTD UNIT CHILWARIA DISTT BAHRAICH, Chilwaria Sugar Mill 13 K. M GONDA BAHRAICH HIGHWAY

                              U13648714 Not deliver
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                S
                                srk86386
                                Nov 12, 2021
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                                Address: Gorakhpur

                                The consignment was sent from Delhi to Naranga Village, Deoria district and the delivery person first denied delivery saying you need to come and collect it from the office. As I was busy that day, he simply returned the courier to Gorakhpur district and now they keep changing status to out for delivery, but I never received a single call from them. I called and asked him to either deliver or make it available for pickup or at least return it to the source. He says it is not in my control anymore and calls the customer care helpline for further help. When I try calling the DTDC helpline number it keeps repeating the same message “Please be online we are connecting you to one of our customer care executives” and then suddenly call gets disconnected. This happened 3 times in the last 10 days. Then I created an online help ticket to which the support person is not responding. Now I am feeling helpless and even my new clothes which were bought for me and gifted by my sister on the occasion of Diwali are also stuck. Request your help in either getting the shipment or at least returning it to the source.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Nov 15, 2021
                                Updated by srk86386
                                Still trying to call and connect but no one is responding.
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                                  psr562
                                  Nov 12, 2021
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                                  My Consignment number is V63259319. I couriered my laptop to my office on 6th November and it was supposed to delivered by Wednesday. I created DTDC support ticket and called them it was not helpful. I tried calling the hub where it is stuck they are cutting my call. Its very urgent delivery thats why I chose premium delivery and paid extra for this. Its very disappointing when they charge extra and they are not even able to courier it on Normal time atleast.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    G
                                    Goel Honey
                                    Nov 12, 2021
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                                    My courier is missing. I went. to my closest DTDC Courier Services where i got to know that my courier is received by a school named "Sarvottam International School", Greater Noida, Tech Zone 4.
                                    I request you to kindly get my courier back on my address "Sector 44, C Block, C-119, Palm Avenue, 201301, Noida".
                                    Date when courier dispatched - 27th Oct, 2021
                                    Date of Delivery - 01st Nov, 2021 (which i didn't get)
                                    Tracking Id - W50063594
                                    Desirable resolution of my complaint - I want my courier back or else refund of my courier which worths 11k as it contains 3 lehngas.
                                    I humbly request you to kindly get my courier back. It is very important for me. Take the required actions as soon as possible and get my courier back otherwise unfortunately I will have to complaint against DTDC Courier Company.
                                    Please do the needful procedure.
                                    +2 photos
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Nov 17, 2021
                                    Updated by Goel Honey
                                    Its been 5 days I am waiting for your response, kindly take some action. My courier is really very important for me. Your contact numbers are also fake. I am not able to contact the nearest DTDC Courier Services.
                                    I humbly request you to get my courier back or else provide me refund of my courier.
                                    Nov 20, 2021
                                    Updated by Goel Honey
                                    Kindly update me about my courier. I am requesting patiently.. Kindly take some actions and let me know about my courier. That courier is very important for me. If you can't give my courier back, kindly provide me refund of 11k. Don't take advantage of my kindness.
                                    I humbly request you!
                                    Nov 23, 2021
                                    Updated by Goel Honey
                                    Respected Sir/Ma'am, I am very patiently requesting you to kindly take some actions regarding my missing courier otherwise unfortunately then I will have to take some action against your courier services. For me my courier is very important, that courier might not be important for you. But it is important for me.
                                    I humbly request you!
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                                      $ureshJ
                                      from Bhopal, Madhya Pradesh
                                      Nov 11, 2021
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                                      A courier from kanpur to Vijai kumar, K-438, Katra, Barabanki was not delvered and was asked over phone to collect from office. The mobile number on address was currently in Bhopal and despite request, delivery was denied. The address given is in use since last 50 years and not a vague one. The delivery person's mobile number in Barabanki is [protected]. Very irresponsible behaviour from such a reputed company. The charges paid towards service is wasted. Rude behaviour of staff also highly objectionable.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        Aj748
                                        Nov 11, 2021
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                                        We shipped a package through DTDC on 28th of October 2021 and it has still not delivered.
                                        Reference number: N25018059
                                        UPS tracking: 1Z5X[protected]

                                        In the shipment tracking date is not confirmed as of today.

                                        service guys said that it will be delivered within a week and its been 2 weeks already. I would like my refund as we opted for premium service and the package has not arrived yet.

                                        Package contains Diwali food Items which will be of no use after your delivery.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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