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DTDC Courier & Cargo Complaints & Reviews

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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 76

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M
monica halleli
Nov 20, 2021
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Address: chandanagar bhel ramachandrapuram

I did not get my order yet...D89763829..it is showing its delivered please take action
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Puru Kumar Singh
    Nov 19, 2021
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    Address: DTDC Vaishali Branch

    I have an urgent to be delivered which was booked from Udaipur and destination is Delhi. It has reached Delhi Vaishali branch but is not getting delivered citing wrong address or wrong CIR. I have put up complaint online and via telecommunication to let the delivery agent call me so that I can communicate with him but no action has been taken and the courier is o[censored]tmost important to me. Please any kind of help would be appreciated.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      G
      Gurrammagari Tulasi Reddy
      from Bengaluru, Karnataka
      Nov 19, 2021
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      I didn't receive my order

      Address: G.Tulasi Reddy, Door number 6, 2nd cross, 1st Main Vinayaka Layout, Singanayakanahalli, Dodabalapur Main Road, Near Vidya Sai Public School (CMR Group

      Hi sir my name is Tulasi Reddy, I am living in Bangalore, Karnataka, India,
      Last 3days back I received message from DTDC ( D68721483 is out for delivery.Plz share SMILE CODE (7493) with Dly Agent, for Zero Contact Delivery. DTDC won't ask for any payment OTP) but I have called so many times these numbers [protected] and [protected] but no response, could you please help me on this issue, it's very urgent.
      Thank you,
      Tulasi...
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      C
      cswagata
      from Shyamnagar, West Bengal
      Nov 19, 2021
      Resolved
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      Resolved

      Address: Sreerumpore
      Website: www.dtdc.in

      The package was submitted to DTDC service office Sreerumpore, West Bengal on 13th of November 2021. Till today, 19th November 2021 the package has not arrived and also there is no tracking information is showing against the AWB/consignment number (which is K[protected] on the DTDC website (https://www.dtdc.in/tracking/tracking_results.asp).

      The package contains 2 Silk Sarees worth Rs. 6100. An additional shipment charge of 100 that was also taken.

      I am currently clueless regarding my package. Please help me resolved the issue ASAP.
      Nov 21, 2021
      Complaint marked as Resolved 
      The package was there in the Seerampore store till 19th. The sender checked there and picked the item from the Seerampore DTDC office. The item was never dispatched from there.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      I have tried calling the customer support number of DTDC twice, It put me on hold for nearly 13 mins and then the call ended with no response.
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        S
        Saavan rathour
        from Delhi, Delhi
        Nov 19, 2021
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        DTDC has given me pathetic services. I had sent a Diwali gift to somebody and it is 15v days past Diwali and they are not even bothering to try about delivering the package.

        They call themself as no.1 courier company of India but can't even deliver a package in 20 days.

        20 days is pretty enough time. Even speed post could have delivered the package thrice in this timeframe.

        I want strict action against them for the inconvenience and the mental harassment they have caused.

        Thank you
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          G
          gajanan kekan
          from Kopargaon, Maharashtra
          Nov 18, 2021
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          Website: www.dtdc.in

          An important consignment was dispatched from our Kopargaon Branch on 04th Oct 2021 towards my employer at Banglore. Still now, the cosignment did not reached the destination. even after the One and half month. Using the tracking option, I get IN TRANSIT status from 09th Oct 2021, It is same till now. Their customer service is not satisfactory, they cut my phone call without listening and solving the query. This courier service is Worst service ever. Horrible!!!

          C/N. No. P58971133

          As the delivery of material is urgent, I am facing a lot of problem.

          People beware!!!
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            R
            RadhaRaja
            from Chennai, Tamil Nadu
            Nov 18, 2021
            Resolved
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            Resolved

            Courier booked on 28th oct 2021. last updated status is on 29th oct 2021. after that the parcel status is not updated. I tried reaching the customer care but no response . only i am getting voice message alone. Please help me to deliver the parcel to my customer.
            Nov 30, 2021
            Complaint marked as Resolved 
            Still no resolution. Parcel is in same stage.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Nov 30, 2021
            Updated by RadhaRaja
            Nothing resolution is provided. How you people marked as resolved. Its really bad service you are providing
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              S
              Sowjie
              from Pileru, Andhra Pradesh
              Nov 17, 2021
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              My parcel was dispatched on 9th October 2021 still I didn't receive it. Everyday I have been tracking and the status was consignment redirect and a week back changed the status to successfully delivered.

              I DIDN'T RECEIVE PARCEL YET, IT'S ALMOST 2 MONTHS HAPPENED.

              Dtdc people are not at all bothered about customers complaints, while am asking about my parcel they are disconnecting the calls.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                S
                Suyesha Bhattacharjee
                Nov 17, 2021
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                My DTDC courier no. U13676664 is still at Hebbal. Still not delivered at my address. Can I know when I will get my parcel. Getting frustated day by day. Worst courier service in India.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  N
                  Nilesh 0564
                  Nov 17, 2021
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                  Address: 61/1 BET-KOPERGOAN TEL-KOPERGOAN DIST-AHMEDNAGAR 423601

                  I ordered 20 oct . And last 25 days ago i am not received my order. Few days not received my order and few call and email due to Curiur service. I am very rediculas nad harash our services.
                  My order number is D82194348.
                  Give me a my order urgent basis.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    Nilesh 0564
                    Nov 17, 2021
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                    Address: 61/1 BET-KOPERGOAN TEL-KOPERGOAN DIST-AHMEDNAGAR 423601

                    I am very hraash last 25 days to go my order is not received. My order number is D82194348.
                    Few clal and mails this Curiur service but it is not working properly. Very dull service.
                    Not one call for this regarding for this order.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      S
                      SrideviP
                      Nov 17, 2021
                      Resolved
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                      Resolved

                      We have sent a package through DTDC but it is not delivered and marked as delivered. When raised a query to DTDC they are telling that the courier has been delivered and sent a document with the details.
                      There is no receiver name and signature and simply company is telling that the courier has been delivered which is not acceptable. Please look into the issue and do the needful.

                      Consignment ID: H26394008
                      Nov 18, 2021
                      Complaint marked as Resolved 
                      Courier delivered to a different address and delivered after raising the complainant. Delivered date appearing in tracking is different than the actual delivery date. Collected courier from the different address where it is delivered after informed by the receiver.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        Lohitha Sanka
                        Nov 17, 2021
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                        Hi, I have booked one jewellery(pre paid) set through instagram page and they have couriered it to my address (Tanuku) on 6th nov 2021, through dtdc, It has been received in tanuku dtdc office but i didn't receive any information /call about the receival of parcel.When i checked the status it is showing as RTO initialized and status is not changing from 11th. I have been messaging /sending emails/calling to dtdc customer care but not receiving any answer from them. Could you please help me on this ?
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          U
                          utkar.shhh
                          from Thanjavur, Tamil Nadu
                          Nov 16, 2021
                          Resolved
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                          Resolved

                          Address: KCG Nagar, Old Mahabalipuram Rd, Karapakkam, Chennai, Tamil Nadu 600097

                          Z69611206 is my tracking id it was booked on 8th November and on 11th November it reached my nearest dtdc hub and it got stuck for 3 days and 4 th day on 15th 11am it was showing out for Delivery and on tracking it shows it got delivered at 9pm night.and at 9pm no delivery guy come.Do something it has important documents please
                          Nov 16, 2021
                          Complaint marked as Resolved 
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            J
                            Jeeva Sakthivel
                            Nov 16, 2021
                            Resolved
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                            Resolved

                            Website: Dtdc.in

                            I ordered cloth in burgerbae company.they delivered through DTDC my tracking no is
                            I50297667. Website shows your door locked(CIR) customer refused like that. but delivery person didn't contact me at all
                            Nov 17, 2021
                            Complaint marked as Resolved 
                            Noo still complaint didn't solved
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Nov 17, 2021
                            Updated by Jeeva Sakthivel
                            Stilll complaint didn't resolved
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                              S
                              Shruu25
                              Nov 16, 2021
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                              Package not received after 2 months of waiting and showing it's delivered. I want a refund as it is a harrasment and consumer exploitation case.I have waited for 2 months, now i can't wait more. I want complete refund.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Nov 16, 2021
                              Updated by Shruu25
                              my phone number is [protected]. update me on this number assoon as possible.
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                                D
                                D Manna
                                Nov 15, 2021
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                                I am facing an issue with a courier having tracking no K41299851. when I check the status of this parcel is showing 'out for delivery since 2nd November 2021 and today 15th November 2021 still have not received the parcel, as I have complained and contacted the customer care many times but they did not help me. Kindly help me out. Either deliver it or else give me product lost coverage.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  M
                                  Madhav. M
                                  from Tirupati, Andhra Pradesh
                                  Nov 15, 2021
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                                  Dear sir, i have sent courier Bhimavaram to Tirupati wide consignment number D68726317. It was booked on 3rd November 2021 and till date 15.11.2021 @16:50 hrs it was not delivered to the receiver. Alot of enquires made to the booking agent there was no proper response. because of this i lost my valuable customer and i was completely depressed. i would like to know the proper reason for the delay and i would like to my claim my rights. And i request you to take necessary action taken against this
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    M
                                    Madhav. M
                                    from Tirupati, Andhra Pradesh
                                    Nov 15, 2021
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                                    Dear sir, i have sent courier trichy to chennai wide consignment number D68726317. It was booked on 3 rd November 2021 and till date 15.11.2021 @16:45 hrs it was not delivered to the receiver. Alot of enquires made to the booking agent there was no proper response. because of this i lost my valuable customer and i was completely depressed. i would like to know the proper reason for the delay and i would like to my claim my rights. And i request you to take necessary action taken against this
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      R
                                      Ramanas1975
                                      from Tiruchirappalli, Tamil Nadu
                                      Nov 15, 2021
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                                      Address: 408, cauvery grand apartment, morais city, trichy-620007

                                      Dear sir, i have sent courier trichy to chennai wide consignment number C20209259. It was booked on 30th october2021 and till date 15.11.2021 @11;58 hrs it was not delivered to the receiver. Alot of enquires made to the booking agent there was no proper response. because of this i lost my valuable customer and i was completely depressed. i would like to know the proper reason for the delay and i would like to my claim my rights. And i request you to take necessary action taken against this.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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