DTDC Courier & Cargo Complaints & Reviews

Please delivery couriers fast you guys delivery neighbour towns just 30km you people taking 3days time... How we have to leave our works and wait for your delivery but day by day you are deleying this is not fair, And as a consumer I faced worst experience from DTDC and don't choose these transport services better than these many services working so good

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I have logged multiple complains on this
with DTDC and I will do it until this gets done. This is the worst customer service i have ever seen.

I am waiting for my refund from DTDC for the excess insurance premium paid. They are not responding and everytime I file a complain it gets closed without resolving the issue.

I need the response from DTDC team as soon as possible

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Jan 06, 2022

Updated by Rajat_240 Why is marked as resolved. Inform me before taking any action on the complain.

Contact: [protected]

Jan 06, 2022

Updated by Rajat_240 Who is the person handling these page?

Jan 07, 2022

Updated by Rajat_240 Issue is not resolve yet

Jan 07, 2022

Updated by Rajat_240 I haven't received any communication from DTDC yet

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Address: Goregaon Mumbai Hub

Hi,

My courier was came from Gorakhpur to Mumbai against Docket No - U14314123 but still not delivered at my home and DTDC updating wrongly in his tracker.
i am trying to call the courier office but it always busy ring tone coming.
Kindly help to my courier as soon as possible.

BR
Santosh Kumar Srivastava
[protected]

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Address: Chennai 600094

Website: Custom

Dec 30 courier reached final delivery station AWB no C15601110 but till not deliver (Jan 5 th ) I called more than 5 times but every day thay are telling today will deliver, yesterday I seen in tracking reciver not available but I was in home only no one is called me and I have CC tv foodage too, really worst service

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Address: No.12, Ashoka Enclave, Ground Floor, Haines Road, Frazer Town, Bangalore - 560005

My order from the website www.workstore.in (Order ID[protected] was sent via DTDC ( Tracking No. X[protected] on 10th December 2021 and was supposedly delivered by DTDC on 20th December.

When I received the message on my contact umber [protected] that it has been delivered, I contacted DTDC where they mentioned that the delivery person will do the delivery tomorrow. Next day they mentioned that this will be looked upon and we will take action to get that delivered. Post which I made multiple calls but every time they respond that we are looking into this.

Now they are responding that they have lost the package. But they do not wish to compensate or provide any remedy.

Please help in resolving this.

My email ID is Jaya.[protected]@anz.com

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Address: DTDC Gachibowli, Hyderabad

Hi
DTDC is the worst courier service in the country and my experience has been very bad with them recently..
I booked an electronic item with them to be delivered and they are showing product as not delivered since the door was locked when the delivery boy never came to the place... these are first rate crooks and their customer service is the worst ... never take their service
Inspite of repeated calls they have not been able to still resolve the matter never use their services

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Address: 251, DSR RAINBOW HEIGHTS, ORANGE BLOCK, HSR SECTOR -2 BANGALORE- 560102

I haven't received my DTDC COURIER with the ORDER NO C21247614 yet. its been more than a month now. The first time I got in touch with the DTDC near me they said it is yet to be delivered and that it is stuck in the
the Chamarajpet DTDC branch. On contacting the concerned person there, it was told that it has been delivered. They sent a receipt of the same but the receipt contained a fake receiver's signature that is not mine. I tired getting back to them, but no response. Now the vendor is asking me to pay for the parcel, I haven't received. I request the DTDC to do the needful with immediate effect so that I can get my parcel.

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I have sent the courier from Bangalore to Chennai on 29th December. It was supposed to be delivered on 31st December. However, still the package has not been delivered. I have sent multiple emails, called multiple times and raised online query.

They are not providing any solution to me. When I call to the customer care, abruptly they are disconnecting my call. Such an unprofessional behaviour. I made a blunder mistake by choosing this unethical delivery partner .

Consignment:B96745826

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Address: Rangpo, Sikkim, 737132

DTDC just sent a sms to come and collect the package. They did not even place a call. The next day on calling them, the are not agreeing to deliver at my location. I offered to collect it from the nearby DTDC office. That too they are causing un necessary delay. Not delivered yet. It is a PERISHABLE item (food). Even on mentioning this they are not bothered. Worst and unprofessional behaviour from DTDC. Highly disappointed. This is not the first time. It is a regular practice for them to ask customers to collect their shipment. I doubt if they have even employed people for doing the delivery.

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B[protected] This is my consignment number. The status is shown as delivered to self by dec 2nd in the DTDC website. But I haven't received the package yet. I have contacted the DTDC customer care and raised ticket in their website. But i am not getting any proper response. They keep on redirecting me to another person, I need my package immediately as it has some important stuff.

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Jan 09, 2022

Updated by antlin Still I haven't received any response from the courier company

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I have booked DTDC courier from Bhagalpur, Bihar to Rajahmundry on 18th December 2021. Consignment no is D69626421. From 22nd December onwards no update in tracking. I already gave complaint to DTDC customer care on 27th December. But still now issue not resolved. Please try to resolve this issue as soon as possible

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Address: Malabar PG 394, 3rd Cross Rd, Tavarekere, Chikka Adugodi, Brindavan Nagar, S.G. Palya, Bengaluru, Karnataka 560029

Shipment number is D69707243 which has to be delivered on 03/01/2022 but current is shown as CIR . I haven't received any call or update regarding delivery. Please check to it and do the needful for quick delivery of product.

Address Details for Shipment

Malabar PG
394, 3rd Cross Rd, Tavarekere, Chikka Adugodi, Brindavan Nagar, S.G. Palya, Bengaluru, Karnataka 560029

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Consignment B97029078 showed on 3rd Jan 2022 as 'Out for Delivery.'
However, around 7PM on the same day, it showed as 'Not Delivered - Restricted Entry - OTR'.
I was never contacted by the delivery person.
And what does the reason mean? I received 3 different parcels from 3 different courier services on the same day without any hiccup.

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Address: India tours and travels kadia line mg road near jillani mobile gondal 360311

Hello

I have got message of delivery from dtdc today on 3rd January, but i haven't got my shipment, in tracking it is also showing delivered. I haven't got any call or confirmation from the company.
Kindly do the needful

My shipment no. Is X76396807

Mob [protected]

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Hi, My docket No: is V63552597. I have done the courier on 31st of Dec 2021 having faith on DTDC. It was from Dhanbad to Serampore (Around 4 hrs journey), I thought that it can easily reach within 24 hrs. And your person at DTDC Hirapur, Dhanbad person offered me the premium service, hence I paid double the charges i.e Rs 240 for the same, since it was some important court papers.
But to add to my misfortune, it has still not reached and showing its at Serampore.
I called your call centre person for East zone. She being so rude, just said it will reach today (i.e 3/1/2022) and disconnected. Is it the way you treat your customers?
Very annoying and disappointing.
Now I would request you to act fast and confirm me the delivery status of the same and oblige me.
What kind of customer service are you providing even after taking double the amount?
Why should we trust you?

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Address: Chabhal 143301

Tracking no t07099391 my courier is not recieved but online show delivered on 31st dec 21 please do needful

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My courier is showed delivered on 31st dec 21, but i have not recieved my courier until now 3rd
Jan 22

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I tried so many times but he is not pick up the call, [protected] courier boy number

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Jan 01, 2022

Updated by Hema25 Courier boy is careless don't pick up the call

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Address: Byrathi rammna layout 4th cross, Near priya wood works .kothanur post

Reference Number
X32190190

Didn't received my courier but got sms message to phone saying item is delivered successfully.. already raised issued but no response.

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I had sent a v important document through DTDC courier from Bangalore to a Delhi location and same got delivered to some other wrong address. Facing lots of difficulties due to their negligence. I tried contacting DTDC customer care several times (Bangalore and Delhi) but no body helped and ignored my request despite of requesting them again and again. They mispresented the address by stating that "we have delivered to the address mentioned on the courier " and I kept on telling them that correct address is mentioned the courier receipt (which was given to me by the courier boy who was taking the docket from my office address)

Tracking id - V63280121

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DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo reviews & complaints page 76

Late delivery process

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Refund for excess insurance premium has not processed yet

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Consignment not delivered - U14314123

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Reg delivery

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Tracking No. X76803318

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Courier services

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Courier not received.

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Package not delivered and no proper response

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Regarding D77195408 - Shipment not delivered home. DTDC is asking to come and collect it which is not possible for me.

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Package is not delivered yet the status is updated as delivered

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Non delivery of shipment

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Delivery Issue

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Non-Delivery of parcel

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Shipment not received but got message of delivery

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Docket No: V63552597

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Courier not received

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Courier not received

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Not pick up the phone

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Didn't received my courier but got sms message to phone saying item is delivered successfuly

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A important official document

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