DTDC Courier & Cargo Complaints & Reviews

In my shipping details it is showing wrong destination name. But it is showing correct pincode .
It is showing latur which is wrong.
It should be Majalgaon.
My consignment no. M11382162
Help me with this problem.

We have purchased online product. product was courier by 18.10.21 via DTDC courier service consignment no:C20788031. Still now shipment is not received. we have raised many complaints from DTDC COURIER website. still no response

I have sent my office laptop by DTDC (tacking id: D[protected] on 20/10/2021 from Vijayawada to Bangalore. on 22/10/2021 it was reached to Yelahanka apex and no online status update after 22/10/2021 . but still it is not delivered to destination, after multiple calls customer care people are saying they have escalated to the Yelahanka branch and waiting for the response. it is more than 20 days still no update from Yelahanka branch.

Dear Sir Relation Manager

With Reference of receipt no.2648896, We several time call to Umbergaon Branch Courier of Office of not giving reply getting delay since last 2 days system showing out for delivery, even i call him telling tomorrow every time many messages sent him to Urgent Courier need.

Kindly take action non satisfaction not proper reply of complaint, your service and getting replying too much work load, ask to collect the courier like giving free service

With Regards
Dhiraj
[protected]

@DTDCIndia I sent a parcel from patna to balamau (Lucknow) on 5th October 2021 with awb number D82426913 but the parcel was delivered to the wrong person.
I have been reaching to all support numbers & emails from 1 week but i am not seeing any solution.

Two parcels were sent by us one to USA Houston and Canada -Toronto on 31st October 21 promised us to be delivered with in 10 days

Upon asking and calling Customer Service Station (CSS) there is no response from their any of the CSS any of the team members and no update on consignment sent after 11 days.

They do not have courtesy to return the calls or text messages

I am really disappointed with the service & response from your team.

I had sent one parcel on 2nd November & still from the last 6-days its looking out for delivery.That parcel is very urgently required as this is the only key to my flat.

I am continuously calling the DTDC paradeep branch, Palava branch, Kalyan branch, but have not received any solution.

Also I had raised a query on chat, but no response as well. ( Ticket assigned to Mr. Mangesh Chandu Nikam )

Also no proper responses from these persons.

1. [protected] - Chandan DTDC
2. [protected] -Kalyan Branch
3. [protected] -Babuni DTDC Paradeep
4. [protected]
5. [protected] - DTDC Pramod
6. [protected] -DTDC palava 2
7. [protected] -DTDC palava
8. [protected] -DTDC palava

Now I am really frustrated after talking with so many people.
Please look into the matter urgently.

BR,
Chiranjiv Parida
Mob No-[protected]

सर मेरा एक पार्सल मेरठ से बहराइच के लिए लगाया गया है परंतु वो अभी तक नहीं received नहीं हुआ है जिसका पार्सल नंबर U13332843 है जब कि ट्रैक करने पर बहराइच दिखा रहा है यहा वाला DTDC कोरियर वाले मना कर रहे हैं कि आप का कोई भी पार्सल नहीं है
कृपया इसका स्टैटस बताये कि पार्सल कहा गया है
जिसका नंबर है
DTDC COURIER
Mr. Ramesh pal
[protected]

My package is shown as delivered, held by relative, DTDC tracking number D83231836. But I have not received it. I was home all day long no one came for the delivery nor my family memeber received package on my behalf.
How come they can hand my package to anyone without asking for the OTP they have provided.

I have booked courier from kartagi to belgaum on 4 th then it dispatched on 5th and reached belgaum on 6th today is 9the not delivred

pod no : B96454825

Hello,

This is the id - D82913580

I have not received any call or such from DTDC and suddenly it shows it has been delivered.
How is that possible?
Even though I have not shared the OTP so without OTP how is it possible to give my courrier to someone else?

I will raise a fraud complaint and an FIR against DTDC. They are not delivering the products and marking them as delivered.

Please reply back ASAP

They are not forwarding my package Since[protected].
Worst service ever experienced.
My client package is with them and unable to convince the client regarding delay.
I want to give police complaint.

I send the parcel on 1st november but till today it's 8th november the parcel is not delivered so deliver it soon.

Shipment V63396972 not yet delivered. Service is sooo pathetic and not even responding to the customers. Customer Care service is really pathetic.

It has opted for speed post delivery but shipment is not yet delivered.

No response from the Head office team from VIjayawada.

They charged 350 rupees for speed post delivery.

My consignment number is F30145312, and my package is not delivered at Anchor Building, ITPL, Whitefield . From last three week, it is showing the same status. Receiver's address is 5 km away from Whitefield DTDC Office and 3 weeks have been passed since it arrived at Whitefield DTDC OFFICE. I called customer care but they are not telling me why my package is not delivered and they give some other number, which are not attended even after hours of call. I have called multiple times on DTDC customer care and lodged complains in DTDC support. You can feel my frustration, as this was my first experience with DTDC. I am regretting, why i chose DTDC.

My customer booked a courier on 30.10.21 still it is not forwarded.i tried calling customer care serveral times but no one picking, after so many try one girl picked up name Maheswari I asked that branch contact number to speak with them and check why it is not forwarded, she said I will get a call back.still today no calls or no steps taken to forward that courier.My customer is asking for the refund for that product without knowing where is the parcel how I can give them refund already spent 200 for courier booking, without understanding others problem these people not responding and not doing their work also.i want to know where is my parcel and why it is not forwarded yet to the customer place

I had booked a courier with DTDC - Moodalpalya, Bengaluru, a package of - 2 shirts weighing around 500 grams on the 2nd November by 11am to be delivered to coimbatore.
While booking I enquired if my parcel will reach on the 3rd or 4th of November if I book an express service and also reminded the agent that 4th November is Deepavali in coimbatore, the agent confirmed that it will reach on the 4th November since DTDC is a bengaluru based company and since the 1st November was a holiday DTDC would we working on the 4th November.
When the package was not delivered on the 4th and also on the 5th by 12 noon, we called the head ofiice, a lady from the head office spoke very rudely, saying that the package is despatched to coimbatore, and it is the coimbatore office to respond and she had nothing to do about it, inspite of telling her that we had tried calling all the available numbers found in the net, and not even a single person is answering the call, and moreover wanted to know who had given her number to be contacted.
If she is not able to respond to a customers query, why is she employed in a head office.

Please help me, my DTDC consignment with ID B96314022 is missing since many days. I'm from India and I'm trying to contact the DTDC customer care but they are not helping out . My consignment is being misplaced which has very important legal documents . Please help me. It's been more than 10 days since the package is shipped.

Please help me find out where is it and deliver to the addressee in DELHI as soon as possible. I trusted DTDC courier over Indian speed post.

Hi sir

Still i didnt receive my parcel.my tracking number did nt show properly.my contact number is [protected]

My parcel Z68173839 says it's delivered. But no one has received it . This is not right. Please share delivery slip. It says self as signed person who received. This is not true. I have no idea whether it is lost or stolen...