| Address: Shamshabad road, HOUSE NO B/160 B BLOCK, ANSAL TOWN NEAR BAROLI AHIR |
Very irresponsible DTDC staff employed at Agra...
My parcel has reached Agra 24 hrs back, but they could not deliver...
I spoke to Ms Shibhangi, she is very irresponsible...
Why I had selected DTDC, I could have send through Speed Post(by post office), I had paid 04 times more money, so that I get my parcel in time, but sorry to tell you that ur service is very poor in Agra due to irresponsible staff.
Your staff called me and told that parcel cannot be delivered at ur address because my location is just 2km more from ur office jurisdiction... I told her to transfer to Rajpur chungi, which is near to me.. she told I will do so and u will get call to collect from Rajpur chungi, but no call received today...
Altogether I want to tell that my parcel is just 12 km away from my destination, in the same city, but I could not receive it...this is how u run ur organization...
As per ur staff Ms Shibhangi my parcel cannot be delivered to ur address, then how the parcel got booked from ur office at Noida.. that means that ur staff doesn't know, where u are capable to deliver and where not, U are only interested to take money, rest the customer will struggle to get his parcel...
It is a very shameful act by ur staff...fools and fraud staff in Agra
DTDC Courier & Cargo customer support has been notified about the posted complaint.