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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 80

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C
cv_rocks89
from Noida, Uttar Pradesh
Oct 18, 2021
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Address: Sector 77 Noida

Hi Team, I have sent a courier on 14th october. It has been more than 3 working days and i cannot see any status on the tracker. It still shows picked up. What type if sluggish services is this. Tried calling you guys on customer service and no one is attending calls. Please track my consignmnet number from my registered mobile and let me know current status.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Oct 18, 2021
Updated by cv_rocks89 What is the customer support doing throughout the day. I need an update at the earliest
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    Shaivi Gupta
    Oct 18, 2021
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    Address: New Patel Nagar opposite Ramkund, Orai

    My consignment number is B79040102. I didn't receive any call from their office when my package is reached to the destination office (orai). After two days (26 September), they have generated RTO to that package but it is still showing it is in orai. If they have returned it, then now it should reach to the sender address. The incharge of their orai office (Sarvesh- [protected]), he is even not receiving any call.
    Please help me because he is lying. if he has returned the package then the location should not show as orai till now.
    +1 photos
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      A
      Avinash42
      Oct 17, 2021
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      Hi,
      On 11th October 2021 I booked a courier from Bangalore and it was supposed to reach the destination on 14th. It's 17th October today and it has been stuck in Bokaro for no reason. The place is hardly 50 kms from here and it won't take 2 hours to deliver it. I tried to reach them via mail/call/twitter but no luck.

      I request you to kindly take it as priority because it's related to my livelihood. Please make it get delivered it asap
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        R
        rravi9622
        Oct 17, 2021
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        Address: 22/23, Sethurathinapuram, Manapparai

        Courier not delivered properly it's became damaged
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          S
          Syed Traders
          Oct 16, 2021
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          I had booked a consignment on 05/10/2021 by air to
          Consignment number: D67860292
          Adress:Basil H Mansuri, Near M t school Opp vohra kabristan Salwa Naka
          Khambhat 388620
          Anand Gujarat
          [protected]
          10days over hence we don't got any update on it
          I was expecting to be delivered in 2 days has I had paid air service and paid for it ..
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            P
            Priyank Raval
            Oct 15, 2021
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            Medical courier got stuck at rajkot bhaktinagar office. Went office to collect courier but they have denied with reason sorting is still pending. They haven't got time since last 2 days. No sincerity to deliver medical courier on time. Consignment no T05192081.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              V
              Virendra009
              Oct 15, 2021
              Resolved
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              Resolved

              I have booked my parcel (laptop)
              It is showing delivered on site however i have not received anything. Not even a single call from delivery agent.
              Tracking id= D88991702
              I have tried to contact dtdc customer care on [protected]. But i never get connected with agent.
              Please check asap. That was my office laptop and since it is not submitted back to office. My salay got stuck.
              Oct 17, 2021
              Complaint marked as Resolved 
              They have deliverd it to security guard without calling me
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Oct 15, 2021
              Updated by Virendra009               It is not resolved
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                R
                Rudra Pal
                Oct 14, 2021
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                Dear Sir/Mam,

                I had 1 parcel which I ordered from step set go which was to come from Mumbai to Ghaziabad but I didn't receive as I didn't receive any message or any call sent back without my information when DTDC center Found out and told that he sent it back and he gave 1 number and the number is [protected]. So he said that if you get it back, there will be a charge which you give and your parcel will come back and I'll send the mail on helpdesk then they saying resolve this issue but still I have not received parcel
                +3 photos
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                  R
                  Ramakrishnanmk59
                  from Ramanattukara, Kerala
                  Oct 14, 2021
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                  Address: Dtdc franchisee at Ramanattukara Kerala

                  Shipment I'd.R43779605..shipmet still laying at franchisee at receivers end for 2 days...when enquired about the deley in delivery the franchisee finding fault with the customer.. Very bad service experiance from the franchisee at Ramanattukara..DTDC will be accountable for damages related to non delivery..please solve the ussue .
                  RAMAKRISHNAN M K, RAMVILAS, RAMABATTUKARA..673633..Phone.[protected] e-mail. ramakrishnanmk59 @gmail.com
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Oct 18, 2021
                  Updated by Ramakrishnanmk59                   Franchisee has not delivered it yet...very poor state of DTDC customer care...
                  Oct 19, 2021
                  Updated by Ramakrishnanmk59                   No response from your customer support team...shameful state of affairs at DTDC
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                    A
                    Ahseya Holmes
                    Oct 14, 2021
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                    I sent a food item from kadiri on 11th Oct afternoon.they said it will reach by 12th to banglore but.they didn't even dispatch the item till 12 th night. I waited atleast it will get delivered by next day but no luck with it.i called the customer service in Yelahanka apex and she was soo rude and cut my call.
                    Ibthink by the time they deliver it will be too late and my food item go stale or spoiled.
                    Please make my delivery faster atleast by tomorrow.
                    Consignment number is H63877022
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      K
                      Komal B. Choudhary
                      Oct 13, 2021
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                      Address: Baraut uttat pradesh

                      Myself komal choudhary is the receiver of the courier consignment no V91983135 placed the ship on 8 oct and since that time their is no update regarding the courier..kindly give back my courier which price is 20, 000rs mobile phone.
                      +1 photos
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                        J
                        Joshy v j
                        Oct 13, 2021
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                        Address: Pattanakkad

                        I have one parcel from india shoppe and recieved at pattanakkad branch opposite to St. Joseph public school, Cherthala. Previously also noted that they are not delivering the parcel instead asking the customers to come and collect from their office.
                        Today I went to collect and the staff misbehaved when I asked why you are not delivering the parcel.
                        Very bad behavior from the staff and totally disappointed.
                        They are telling that we will decide whether to deliver or not and you leave without questioning as you recieved the parcel
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          G
                          ghoshtushar
                          from KOLKATA, West Bengal
                          Oct 12, 2021
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                          Address: Tushar Kanti Ghosh; 31/1 JESSORE ROAD, SCHRACHI VILLAGE, FLAT NO 3E, BLOCK-V, Kolkata - 700129
                          Website: Personal

                          DTDC Consignment ID Nos D68160853 ; K51573356.
                          Complain Generated to DTDC Customer Care and Tickt No.#1030405
                          While tracking giving false reports.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            M
                            Mary Christine Joy
                            Oct 12, 2021
                            Resolved
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                            Resolved

                            Hi. My parents sent a gadget to Chalakudy, Kerala from Ahmedabad, Gujarat via Patel Courier & Cargo Services. The consignee number is A48524117. The courier was sent on 25/9/2021 but has still not reached the destination. Despite several phone calls and complaints, the officials are not responding. We have no idea when it will reach and where our package is at the moment.
                            Oct 14, 2021
                            Complaint marked as Resolved 
                            The officials called me and said the courier has reached Ahmedabad back. We collected it back from the Ahmedabad office. It has still not reached destination, but now we don't want to risk it. We will give it ourselves.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              M
                              manojkumar1110
                              from Roorkee, Uttarakhand
                              Oct 12, 2021
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                              Shipment number: D67772082
                              Date of booking consignment: 30/09/2021

                              Incident details: The consignment was sent from Chirang district in Assam to Roorkee (pincode: 247666) in Uttarakhand. I am a student and the consignment contains a box of books. The charges were paid in full at the time of booking for doorstep delivery. The address was clearly mentioned while sending the consignment.

                              Now, dtdc is saying that the area is not within the service area. They want me to collect the consignment from somewhere in the city. They are not willing to come to my doorstep. The delivery office says that they will not deliver it to my flat. (The same company, dtdc regularly delivers parcels to my address.)

                              Desirable resolution: Delivery of my consignment at my doorstep.
                              Address: 407, Palm Green Apartments, Roorkee- 247666
                              +1 photos
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Oct 13, 2021
                              Updated by manojkumar1110                               Complaint is still not resolved. I have still not gotten the consignment.
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                                Y
                                yash khemka
                                Oct 12, 2021
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                                Hi

                                I received a call from Agent (dtdc bhiwani) & he said there are so many books we could not delivered, u should have to pick up itself.

                                Why would u called then Logistics Co. U should have to change ur company name to own pickup co.

                                I have never seen these kind of services, infact i appreciated ur services method, I have no words for ur services.

                                If i had a chance to meet & talk with Mr.Subhasish Chakraborty surely i asked for his innovative services methods.

                                WHAT A GREAT SERVICE.

                                Thanks & Regards

                                Yash Khemka
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  S
                                  srinivas nelanti
                                  Oct 12, 2021
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                                  Address: Munaganoor, hayathnagar

                                  Hello, the subjected tracking num showing the status as not delivered office closed or Doorlock CIR kindly check and resolve this issue asap, thanks
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    R
                                    Riyanka Bhanja
                                    from Kolkata, West Bengal
                                    Oct 12, 2021
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                                    Riyanka Bhanja
                                    Oct 12, 2021 Kolkata
                                    I have a courier from Noida to Kolkata on 16th Oct with the consignment number D81792123. This has very important documents and the online tracking now says not delivered (Office closed or door lock - (Cir). I gave 2 alternative numbers in case something happened and dtdc never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either. I could only see this when i tracked it even though i went online and registered my phone for tracking. They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers available. All numbers online seem to be wrong. They are very important documents and this kind of irresponsible service is outrageous.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      A
                                      Atul Kumar Vishwakarma
                                      from Khalilabad, Uttar Pradesh
                                      Oct 12, 2021
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                                      Address: Currently in Khalilabad

                                      Delivery delayed which C.ND86973177
                                      Delivery from kota Khalilabad
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        R
                                        rupal singodiya
                                        Oct 11, 2021
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                                        Address: 48 Shree ram colony hawa sadak, Near sita devi hospital

                                        Hi I haven't received my order but still the summary shows that I have received it or maybe someone else in place of me has received it but I didn't any "Your shipment No Z68189020, by DTDC is delivered on 06-10-21, RECEIVED BY signj" this is what the message shows
                                        +1 photos
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