DTDC Courier & Cargo Complaints & Reviews

I hope you guys train your agents to how to talk to customers, and not insult customers, If no please shut down your organization. Today I received call from your agent I don't know her name but her contact number is [protected]. I missed to pick up call instantly in one minute I called back and she started shouting me to not picking up the call and denied to give me information about my currier. If I loose my belongings I will fine consumer...

My consignment number is H64083100
It is from Vijayawada to kummrambheem Asifabad dist pin code is 504296

Wrong pincode is ------
Please correct 504296 sirpur Kaghaznagar please delivery to 504296 important books there

I have booked an item to NIT Rourkela, Odisha on 21st october, 2021. But when I track my shipment address on dtdc page it shows wrong destination code and city. I want my parcel back or Please send it to the correct address...
tracking id- K52412026
supposed to be booked for pincode - 769008, NIT Rourkela, Odisha
but got booked for 799001, Agartala

Dear Team,

This is to draw your attention to unsatisfactory courier service by your company. The shipment has not been received yet, however, the Following System status SPD was updated without being received by me..
Tracking ID X72605556 this is very unprofessional as we put our trust in you and let valuables be transferred through your service.
I hope you will take serious notice of this complaint immediately in order to ensure that pack is delivered by 22/Oct/21 if you would like to contact me call me @[protected] or email to [protected]@gmail.com. I shall look ahead to your reply..

I had booked two parcels from Pune to Howrah which was shipped on 16th October 2021 with AWB number G91023132. After 18th October 2021, I can't see any update of those parcels as I am unable to track them.

Kindly look into this matter

The order has not been delivered yet, it has been more than 20 days. The order is to reach in less than 10 days but is still stuck in the dtdc office of shillong. When calling the service they don't response. We recommend you to take necessary action. Thank you

Courier delay and making excuses

I send parcel from india to Australia. Inside my parcel some clothes and artificial jewellery. In Australia they get the parcel but only clothes no artificial jewellery that is not gold or silver only artificial jewellery. Who is responsible for loss of my artificial jewellery from parcel.

I haven't received my order yet. I placed my order on 7th but I haven't still received it yet. I was supposed to receive it on 11th but it been 10 days. On the tracking link it is showing Not
Delivered - LAST MILE MISROUTE-(OTR). Please help I want my order Asap. It was a online paid purchase

Id:- D82149277

I haven't received my order yet. I placed my order on 7th but I haven't still received it yet. I was supposed to receive it on 11th but it been 10 days. On the tracking link it is showing Not
Delivered - LAST MILE MISROUTE-(OTR). Please help I want my order Asap. It was a online paid purchase

Hi,

I sent my package from palaghat, Kerala to Andhra Pradesh. The initial TO address was given wrong, it reached at Nellore facility and redirected to Vijayawada. When I saw this, I called Palaghat facility to change my address. But the new destination was never changed and also the tracking history shows that delivery was attempted but we never received any call. When we talked to GuDUr facility, they have no idea about it. Currently, the status shows consignment redirected. I am not sure what this exactly means. Is it redirected now? And how can I be sure that destination is changed.

Please help me out in figuring this, it's been over a month and not sure whom to talk to.

Thanks

I couriered my Parcel containing the valuable items through DTDC courier services. The items were delivered at the destination but one of the items in the Parcel was LED TV which was badly Damaged and Broken by the DTDC.
I have raised multiple complaints amd reminders to DTDC customer care support for past several days, but haven't received any satisfactory response from their end as of now and they are doing the false commitments every time I call to their customer support. Even though the Parcel was labelled as Fragile item, how can DTDC be so irresponsible and careless about such things. And their customer care is least bothered about this issue I guess.

I request you to please help me to get this issue of mine resolved.

I am regretful to say that i am much disappointed in your courier services. Firstly, i called and a woman picked up the phone and told me to text my query..after that she told me i will receive my package 16th oct, 2021. But i have not receive my package till now today 19th october, 2021. But on dtdc site, there is showing out for delivery and each day end this is showing rescheduled..two times they rescheduled ..i didnot get any phone call from them. I raised ticket but there is no response from them. They dont need to response any query. Very much worst experience.

My order status is stuck at fdm prepared from 16october today is 19th October
Consignment number W60311843...

MY COMPLAINT AGAINST . DOCUMENT NOT delivery to me.
dtdc office said to me . not deliver your area . so retrun it, but we received main 19.10.2021. hw write to me

your Hi yogi shaligram,

​The said shipment RTO received at Origin

Regards,
Bhonu Dubey
Customer Success Team
DTDC Express Ltd
On Wed, 13 Oct at 10:42 AM, DTDC Customer Support wrote:
Dear shaligram pradhan

We are regret to inform you, this shipment has been RTO in transit because receiver refused delivery Once it is received at the booking point the same will be handed over to the sender.

I have booked a parcel from Mathura for Darbhanga on 9th October 2021 and the amount which they have charged for the same was 1000 having the docket number - D89120258. The parcel has arrived at Darbhanga on 17th October 2021. The parcel was out for delivery on 18th oct 2021 at 13.01 Hrs. but in the evening they are sharing the status not delivered (Address incomplete or wrong). i am receiving parcels everyday on the mentioned address. after connecting to a local service provider and checked the status, he said they had to mention something and i was in a hurry so marked this status. I have checked with him again on 19th Oct 2021, they are saying that they will not deliver my parcel and it may take few weeks to deliver. It has some important material which is needed by us asap. the local guys are pathetic and the service of DTDC is worst. They talk very rudely with me and said "jo karna hai kar lo ni hoga delivery" i said i will complaint against you, he said "koi kuch ni ukhad sakta kar do complaint". Please look into it and help me with the proper resolution and courier charge reversal.

Hi Team DTDC
This is to inform you that i booked a shipment with 3 pkt on 8th Oct 2021 and Docket No Is D89078138
Pickup Address is Vaishali Sector-2, Ghaziabad, UP, INDIA
Delivery Location is Amritsar, Punjab, INDIA

Today is 19th Oct 2021, almost 11th day is running but material not delivered...when we checked details over DTDC Portal and found that shipment is available at Bareily, UP Location.

Due to late delivery, my work is hampered and now customer is asking me Penalty Amount.

Kindly check and confirm ...

Thanks
Narender Patwal
[protected]

DTDC Consignment H26446591 ... This is my consignment number from hanmakonda telangana it parceled on[protected] till now not reached

I live in Kolkata, West Bengal.
My consignment number is K51783301
Package was about to deliver on 18.10.2021 but nobody came or called. Later they uploaded in status that my door was locked but I was in home only.
Please deliver my package as soon as possible.

Dear Sir/mam,
I was book a courier through DTDC on 2nd October 2021, its very important document (orginal medical bill and report worth 13 lac) till date dtdc representative dose not know where is my document.
Origin address - Ahmedabad
Destination address - Gurgaon
For reference i am attaching courier receipt which provided by the shop owner.