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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 85

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S
Shailender135
from Karur, Tamil Nadu
Sep 22, 2021
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Address: X366+V6 Vadivel Nagar,karur Tamil Nadu, India

I went to the office to receive my parcel. The person at the service desk was shouting at me for no reason. This is not the way a customer should be treated.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Ritwik Sarkar
    from Kolkata, West Bengal
    Sep 22, 2021
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    I have one consignemnt K51660436, which was out for delivery today as per the status by dtdc portal. I have not got any call. Now its wrongly says item undelivered( Address is ok but no such person), this item is very important and I need to have this delivered to me, my mobile number is [protected].

    Please help me getting my consignment.
    +1 photos
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      H
      Harif Balathil
      Sep 21, 2021
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      The status of courier with awb #V63055531is not yet delivered as on 21/09/2021. But the shipment tracking history says courier successfully delivered which is being updated on 19/09/2021.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        A
        AV_
        from Solan, Himachal Pradesh
        Sep 21, 2021
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        A parcel has been sent from Solan(HP) to Surat on 20th August 2021.
        Tracking number of parcel is V62554728.
        The DTDC portal shows that the parcel is delivered on 23rd August 2021 but the receiver is denying that. Therefore i have to submit proof of delivery to higher authority.
        Can you please send me a photo of proof of delivery at [protected]@gmail.com as soon as possible.
        It's urgent.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          M
          Mintuq
          from Kolkata, West Bengal
          Sep 21, 2021
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          I have submitted two parcel to dtdc baguihati branch on 15th September 2021 for two different pincode and different locations. but unfortunately one of parcel haven't been delivered yet to the particular person.but instead of that when we are trying to track the parcel in dtdc it shows that two parcel has been delivered in one pincode.and now my question is that why the two parcel consignment number K[protected]pin code 700084) AND K[protected]has been delivered to one location 700129, who is responsible for this blunder ? I have contacted their customer care and booking branch but they are not responding over all.
          +2 photos
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            A
            Anjali29422
            from Ramgarh, Rajasthan
            Sep 21, 2021
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            Address: Dtdc, Ghatotand, ramgarh, jharkhand

            First of all I have gone to dtdc office near me to find Whether my courier is arrived or not but they lied and said no it is yet not arrived. I tried to contact dtdc costumers support for help so the said that your courier has reached to the nearest dtdc hub.
            On 20th September it is showing in their website that is it successful delivered which I didn't get.
            It was an prepaid oder of 1100 rupees. Please help me out as soon as possible
            +1 photos
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              D
              debasis mondal 123
              Sep 20, 2021
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              Address: Debabrata mondal. 58.bauripara. word no.11. Po-Rampurhat. Dist-Birbhum.w b. Pin-731224.

              Our consignment number is K50087543 dated on 29, 06, 2021. Our consignment packet is not delivered our address now . Delivery address is P B Mondal
              NPGC
              Magadh Field hostel-2, Room no-43
              PO- Ankorha, PS-Narari, Dist-Aurangabad. Bihar-824303/824304 .
              So please return my packet in our home address .
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                S
                Sharath
                from Pinjaur, Haryana
                Sep 18, 2021
                Jun 6, 2023
                This thread was updated on Jun 6, 2023
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                not delivered due to last mile misroute - (otr)

                Your shipment No U60317435, by DTDC is Attempted on 18-09-21, Not Delivered due to LAST MILE MISROUTE-(OTR) . Track @ https://tinyurl.com/ygkhmbvt

                The item is shifted from one branch to another without getting delivered in Bangalore. This is frustrating service from DTDC. Take step to deliver the item at the earliest....
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                debasis mondal 123
                Sep 18, 2021
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                Address: P B Mondal NPGC Magadh Field hostel-2, Room no-43 PO- Ankorha, PS-Narari, Dist-Aurangabad. Bihar-824303/824304P B Mondal NPGC Magadh Field hostel-2, R

                Fake delivery by dtdc courier consignment number K50087543.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  D
                  Dharmaraj Pathy
                  Sep 18, 2021
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                  The tracking no. D81903519 was shipped from Delhi on 10th Sep 2021 and today is 18th Sep 2021 and I have not heard back of my package. Upon calling to the local DTDC recipient each one of them giving a new number to contact and no one is confirming where my package is. I have tried calling the customer service no. [protected] but after half an hour of wait time the call got disconnected. Pathetic service by DTDC I ever had. This is the type of customer service you people are providing. I will post this on all social media as well. Very very very pathetic customer service.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    S
                    s B Kalidhar
                    from Noida, Uttar Pradesh
                    Sep 17, 2021
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                    Address: it is not a company.

                    From: Dr SB Kalidhar, 709, Gillco Valley, Kharar, PB 140301.
                    To: Parmeshwari, Derabassi, PB 140507
                    The distance between the two places is 40 KM.
                    DTDC is expected to deliver on the second day.
                    It has not happened.
                    Details on the internet are vague.
                    How has RAJPURA come in the picture.
                    please get it delivered on 18.9.21.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      M
                      Manpreet0212
                      Sep 17, 2021
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                      Address: Gurgaon

                      I am booker DTDC service for transfer of my TV from jammu to delhi. while booking the service i also opted for insurance of 10, 000 rs. To my surprise when i received the TV the screen is broken and now they are asking me to get it repaired from outside and they will pay for it. The point is during the CORONA period i cannot go to some unhygienic places and get the screen replacement.

                      I would pray before this forum to consider my complaint against DTDC and give me a appropriate solution.

                      DTDC no 77599311
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        S
                        sad cust
                        Sep 16, 2021
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                        My tracking# is W01743200
                        I got a delivery complete message but didn't receive the parcel. And on tracking it shows it is delivered to Cochin instead of my address in Bangalore

                        I have an expensive clothing in it.
                        Its a big loss. The DTDC number is not reachable either.
                        +1 photos
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        DTDC customer care phone is not reachable, its coming as invalid.
                        Please help!!
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                          G
                          Guptabhavya
                          from Alwar, Rajasthan
                          Sep 16, 2021
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                          Am writing this complement for not attending the delivery by the delivery personnel and writing in the status "receiver refused delivery" via e-mail. My shipment awb/ consignment number is V62525933
                          But receiver has not refused the shipment (I confirmed with them) and now when i m tracking this shipment on dtdc website it is showing not delivered.
                          I called various dtdc offices in raipur, each of them further gave another number to call and finally the last number[protected] and 62) i got, is always busy.
                          They should try re-delivery.
                          I am really hurt with the service of the dtdc. I here request you to do the needful in this matter.
                          Booked from dtdc alwar
                          Booking date 15th sep'21
                          Last status date Thursday, 16th sep'21
                          Delivery address:
                          Vijay Kumar Gupta
                          House no 28
                          Shakuntala colony
                          Kacharipara
                          Baikunthpur
                          Dist-Koriya
                          CG -497335
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            H
                            Hepzebah Kujur
                            from RANCHI, Jharkhand
                            Sep 16, 2021
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                            My consignment no is k37454240. The consignment has been sent to me on 07th September 2021 and on 08th September 2021 tracking has been updated FDM prepared and since dentist no tracking updates has been made.today is 16th September 2021 and I have not received my consignment yet.Tried contacting all the local branch offices of dtdc but dey are denying saying that dey are not having the consignment with dem.Every branch offices m trying to contact dey are asking me to contact different branch offices.I am fed up contacting dem.I want my consignment asap as dey are very important and urgent.How to get my consignment and when will I get my consignment????Please help
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              A
                              abhilashrkrishna
                              from Kochi, Kerala
                              Sep 16, 2021
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                              Courier service not delivering the shipment and updating remarks as 'receiver refused delivery; for two consecutive days without attempting delivery, thereby purposefully delaying the delivery. It is a a package from lenskart for which the delivery fee is already paid.
                              Consignment numbers V72694273 and V72694019.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Renu@248
                                from Ghaziabad, Uttar Pradesh
                                Sep 16, 2021
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                                Address: Vaishali sector 4 ghaziabad up

                                The packing of the product was entirely torn possibly indicating that the goods inside were affected too.Even though I had made sure that the packing was firm before sending it.
                                My consignment number is U12387988
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  wbvs76
                                  from Kolkata, West Bengal
                                  Sep 16, 2021
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                                  Sir/Madam
                                  Booked a parcel from Rohtak Haryana on 09/09/2021 containing perishable goods for Saltlake city, Kolkata, West Bengal.As on today I have yet not received the package.is this called express service
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Bhumika Agrawal
                                    Sep 15, 2021
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                                    Address: MP nagar, zone -1 Bhopal

                                    I’ve not received my Parcel from DTDC. It was dispatched on 3/09/21 from Raipur C.G and was supposed to be delivered on 6/09/21 to Bhopal MP. My Consignment no. Is M05041870.
                                    I’ve contacted the courier service so many times but there has been no proper response yet. It’s been 10 days and I’ve already faced lot of trouble because of the non delivery of my parcel. I’m highly disappointed with the service of DTDC.
                                    Plz look into this matter and resolve it as soon as possible. I really need my parcel.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Dhara210
                                      from Ahmedabad, Gujarat
                                      Sep 15, 2021
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                                      Resolved

                                      Tracking number - D79964579.
                                      Parcel from Mumbai is sent on 4 Sept, 2021. We have not received the parcel and was continuously in touch with DTDC customer care who was providing us wrong information on daily basis. Today all of a sudden they changed the status to "Successfully Delivered". WE HAVE NOT RECEIVED THE PARCEL.
                                      When contacted to DTDC courier executive to ask about receiver details they do not have any receiver information at their end.
                                      What kind of a service is this? HIGHLY UNSATISFIED.
                                      Please look into this matter asap and solve this issue asap
                                      Sep 16, 2021
                                      Complaint marked as Resolved 
                                      Company has taken no steps and was not answerable at any point of time.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Sep 15, 2021
                                      Updated by Dhara210
                                      I am added tracking summary image.

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