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DTDC Courier & Cargo Complaints & Reviews

www.dtdc.com

1

Updated: Dec 3, 2025

Complaints 11678

Resolved

1318

Unresolved

10360

So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝

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DTDC Courier & Cargo reviews & complaints page 94

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Address: Pune

The worst service ever!! My parcel is in Pune and out for delivery since 7 days, those people don't return the calls, don't reply to the msgs and the customer service executive are extremely rude. I tried reaching the branch manager of Pune pimpari branch multiple times, he didn't return the call either. The dtdc guy has blocked my number and reading the msgs but not replying to it.
Not a right way to treat the customer, if you have some issues then atleast let the customer know about it. This is frustrating. If you check google reviews about dtdc, 99% customers are complaining about the service.

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Consignment Number - K50359230. They accepted the shipment to deliver initially but now they are saying the area is unserviceable.
Support team is closing the tickets without actually resolving it .
I am chasing them from long time .

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Address: Vinayak computer, s.v.n path Budhanath Jogser bhagalpur

Every time bhagalpur bihar DTDC is not able to deliver the goods and make them out of delivery without contact with customers this is not first time this will happen
Today my courrier received at delivery office as I see on tracking portal and they make them out of delivery without calling me
And I got this sms
D79409411 is out for delivery.

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I HV booked led TV 32 inch from dtdc
D86740444
I HV received damage courier my TV screen broken badly I hv used original TV box with thermocol cushion still they were handled very badly there were several fragile stickrs on it

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Address: Ahalya Inturi, Dno 4-68 , Muppavaram , J Panguluru mandal , Prakasam district, Andhra pradesh 523261

To whom ever it may concern. please look into the issue and get in touch with sender or receiver. the phone number has been provided in the address.

I had placed an order online which was shipped on 10th August 2021.
Sender told me that they have shipped the item and provided the
AWB number H60515332.

Todays date is 17th August 2021. When i check the tracking status of my consignment it is just displaying "no data available".

I am providing the snapshot of the tracking status that i see while tracking.
I wanted to know where is my shipping ?

There is no way found to contact dtdc.
Please help

Thanks
Ahalya

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My parcel in not recieved but its showing that it is delivered.
The AWB/consignment no. is X73296428

Aug 17, 2021

Complaint marked as Resolved

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Address: Kuttikole

I did not receive courier system to my door. I have traveled 12KM from my home.

Electronic device not delivered to home it may damage improper transport.

D67409400

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Address: Plot No. E-33,Road no 15, Industrial Area Khalilabad Dist-Sant Kabir Nahar pincode-272175

DTDC NO. D66479162
मेरा पैकेज 2महीने से डिलीवर नही हुआ है।
अब 6अगस्त को डिलीवर बता रहा है जबकि मुझे प्राप्त नही हुआ है।
इसके सम्बन्ध में मै कई बार शिकायत कर चुका हूँ पर कोई हल नही निकला।

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Address: पुणे

आमचे डॉकेट नं. Z65647659 चे कुरिअर दि. २०/०७/२०२१ रोजी ऑफिस बंद असा शेरा देऊन पत्र पेटीत टाकण्यात आले होते.
कुरिअर पाकिटावर पूर्ण पत्ता फोन नंबर सहित दिलेला आहे तरी फोन न करता पाकिटावर close असा शेरा देण्यात आला आहे, हे कुरिअर च्या बाबतीत बेजबाबदारपणाचे आहे. कृपया याची नोंद घेण्यात यावी.
आमचा पत्ता -
इन्व्हेस्टमेंट इन मॅन ट्रस्ट
राही सखा अपार्टमेंट, चौथा मजला, फ्लॅट नं. १५ / १६,
एफ. पी. नं. ५८८ A, चैतन्य हॉस्पिटलच्या वर, सिंहगड रोड, पर्वती, पुणे ४११०३०

+1 photos

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Aug 17, 2021

Updated by INVESTMENT IN MAN Trust आमचे डॉकेट नं. Z65647659 चे कुरिअर दि. २०/०७/२०२१ रोजी ऑफिस बंद असा शेरा देऊन पत्र पेटीत टाकण्यात आले होते.
कुरिअर पाकिटावर पूर्ण पत्ता फोन नंबर सहित दिलेला आहे तरी फोन न करता पाकिटावर close असा शेरा देण्यात आला आहे, हे कुरिअर च्या बाबतीत बेजबाबदारपणाचे आहे. कृपया याची नोंद घेण्यात यावी.
आमचा पत्ता -
इन्व्हेस्टमेंट इन मॅन ट्रस्ट
राही सखा अपार्टमेंट, चौथा मजला, फ्लॅट नं. १५ / १६,
एफ. पी. नं. ५८८ A, चैतन्य हॉस्पिटलच्या वर, सिंहगड रोड, पर्वती, पुणे ४११०३०

Aug 21, 2021

Updated by INVESTMENT IN MAN Trust आमच्या डॉकेट नं. Z65647659 च्या कुरिअर संदर्भात आम्ही दि. १७/०८/२०२१ रोजी कम्प्लेंट केली होती.
आज दि. २१/०८/२०२१ पर्यंत आम्हाला त्याविषयी काहीही कळविण्यात आलेले नाही.
कम्प्लेंट ला उत्तर देणे अपेक्षित आहे.

Sep 01, 2021

Updated by INVESTMENT IN MAN Trust Reminder 1
Complaint ID: 2961242
आमच्या डॉकेट नं. Z65647659 च्या कुरिअर संदर्भात आम्ही दि. १७/०८/२०२१ रोजी कम्प्लेंट केली होती.
आज दि. 01/09/2021 पर्यंत आम्हाला त्याविषयी काहीही कळविण्यात आलेले नाही.
कम्प्लेंट ला उत्तर देणे अपेक्षित आहे.
आमच्या तक्रारीचे निराकरण करण्यासाठी किती वेळ लागेल ?

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I

INVESTMENT IN MAN Trust

Aug 21, 2021

आमच्या डॉकेट नं. Z65647659 च्या कुरिअर संदर्भात आम्ही दि. १७/०८/२०२१ रोजी कम्प्लेंट केली होती.
आज दि. २१/०८/२०२१ पर्यंत आम्हाला त्याविषयी काहीही कळविण्यात आलेले नाही.
कम्प्लेंट ला उत्तर देणे अपेक्षित आहे.

Complaint against courier received from Allied Trade Links, Delhi - Comment #3881343 - Image #0

I

INVESTMENT IN MAN Trust

Sep 1, 2021

Complaint ID: 2961242
आमच्या डॉकेट नं. Z65647659 च्या कुरिअर संदर्भात आम्ही दि. १७/०८/२०२१ रोजी कम्प्लेंट केली होती.
आज दि. २१/०८/२०२१ पर्यंत आम्हाला त्याविषयी काहीही कळविण्यात आलेले नाही.
कम्प्लेंट ला उत्तर देणे अपेक्षित आहे.
आमच्या तक्रारीचे निराकरण करण्यासाठी किती वेळ लागेल ?

Complaint against courier received from Allied Trade Links, Delhi - Comment #3887468 - Image #0

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I couriered a saree from Thanjavur to Delhi. The consignment number is C08872503. I couriered it on July 21st and in the website it shows it is delivered on 23rd. But it is not delivered to the person. Somebody just wrote a name and copied her number. Her signature is not in the proof of delivery. It is faked. Could u pls look into it and get back to me.

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Tracking #B78684602
Ticket ##707830

Parcel reached destination but not delivered, It is lost or stolen in Transition. There is no response from Kochi DTDC Center or Bangalore DTDC Center. The support ticket was raised as above but not given any response.

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Address: Bangalore

DTDC Consignment Number - K[protected] Courier showing out of delivery from 9th Aug21 till now. Raising complain also no use with DTDC.

+1 photos

Feb 13, 2022

Complaint marked as Resolved

okay

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Website: Dtdc

Tracking D87521935 is deliverd without confirming the code with the given mobile number and said adress.
How irresponsible the person is not wrting the full name nor mobile no for whom the parcel is delivered. Please solve the problem where the parcel is deliverd and want tje refund of the loat cloth with courier charges paid or return ut to the said customer.

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DTDC parcel num N21835635 is stuck in Delhi. Why is it put on Hold? There isn’t any other information available. Whom shall we contact?

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I have sent a parcel to one of my customers form rajahmundry to rudraram. it has been returned to me for some reasons and it is there in rajahmndry super franchise. after 10 days of arriving to RJY DTDC super franchiese with so much difficulty i received my courier back. But when i open the packet shockigly my items were gone. and they are replaced with some dummy items. The courier guys stole them and placed some junk items in my couriuer and packed neatly. This is the worst ever service i have expirienced. Worst DTDC. worst service ever. Worst guys. Worst worst worst. If you need any beg and live but dont steal DTDC worst service DTDC worst guys. baddest, poorest and worstttttttt ever service.. all thiefs are there here. pooor response from this worst people. no one will be availble to lift the call if call to customer care. but for stealing everyone will be ready. worst fellows

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Aug 16, 2021

Updated by sruthikadukuntla Courier tracking number : H62470670

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My DTDC consignment no D88060566. It's showing not delivered.(Consignment Redirected) . Last updated (13th AUgust) is in viman Nagar master franchise. Address and PIN code mentioned on parcel is correct
It's a very very urgent . I have sent Laptop to my office (IT company ) in Kharadi . Please deliver it as soon as possible .

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Address: 395 Shiwala mahanth i/f chobbey ghat mirzapur

My consignment is showing on tracker as delivered but it is not delivered to me

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D

Deeps daga

Aug 16, 2021

My shipment no is D79224316

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My parcel is not received by the relatives but in tracking it is showing that it is delivered
Want to know where is my parcel

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I Have Booked a Parcel from Jaipur On Aug 9 and Now the date is Aug 15 Still now I have not received a parcel and there is no information from DTDC and there is no proper update and information from tracking...When will I receive my parcel...???

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B

Balarevanth

Aug 15, 2021

Reply Me DTDC

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Address: Mawana,Meerut,Uttar Pradesh

Website: [email protected]

Hi Team,

I have posted a couriour on 12th Aug from Mawana(Meerut) to Renukoot(Dist sonbhadra).The guy who was in office told me that you couriour will be dispatched max till 14th Aug i[censored] wilol pay extraw charge.I paid him money but couriour did not recieved till yet.It was a very very urgent document which need to be delivered at any cost by 14th Aug at any cost.
I dont know where is my couriour
Very disoppinting service.
Never Trust again On DTDC employee.
I have lost much more coz of this service...

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