Submit a Complaint
Claimed

DTDC Courier & Cargo Complaints & Reviews

www.dtdc.com
1
Updated: May 27, 2026
Complaints 11705
Resolved
1320
Unresolved
10385
So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
DTDC Courier & Cargo
Rank #1-20

DTDC Courier & Cargo reviews & complaints page 95

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SampraCVT
Aug 19, 2021
Report
Copy

Respected Sir,
This is to inform you that, I have given a document for courier DTDC in Kottigepalya, Bangalore, on 13/08/2021 the destination address is Calicut, Kerala. which is suppose to reach atleast on monday (16/8/21). But I was astonished to note that the consignment is still in bangalore. This is not really fair on your part. Please take needful and necessary action so that the consignment can reach at the earliest.
I am really not happy with the DTDC service
Thanks
Praveen
[protected]
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Manasvi pimpale
    Aug 19, 2021
    Report
    Copy

    Address: Uran, Navimumbai

    My shipment no. Is M11342879.
    On 13th aug, it dispatched, as expected it should be deliverd by 15 or 16 but from last 4 days my shipment is out for delivery but yet I didn't received it. The customer care and my near by center both didnt response for the query. Now they just don't answer the call. Its really very bad experience with dtdc. Worst service n support. Dtdc charge a high shipping charges but service is very cheap.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Nilon Das
      Aug 19, 2021
      Report
      Copy

      Hi DTC my docket number is K50871063 which is not moving since last 2 days as I can track in your website. I have been charged extra for a premium service and yet it has been more than 5 days the delivery has not happened.

      Make my delivery possible by today or else I have to take legal actions against you. The parcel has got some very important documents which I need asap and this is the reason I have chosen your premium service
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      View replies
      I am 110% sure nothing has been notified
      Reply
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Gaurav1907
        Aug 19, 2021
        Report
        Copy

        Hi DTDC Team,

        One courier was booked for me on 14th August, as i tracked the status today on your site, it's showing delivered on 16th August'21 while i haven't received it till time.

        please help on it.

        Docket No.- U11443207
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          arukshita
          Aug 19, 2021
          Report
          Copy

          My awb number is[protected] and whenever i try to track my order it says no data available, pls resolve it as soon as possible
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            GGirish.C
            Aug 18, 2021
            Report
            Copy

            Address: Bata india limited, Sayyaji Rao Road mysore
            Website: [email protected]

            Hiiii team,
            Am most urgently need this product's, one is from shimoga professional courier another one from udupi DTDC courier but still am not received this product in DTDC courier, So am very much disappointing about DTDC courier, today morning before 11 o clock I received my product, Please improve your service team otherwise you lost your customers.
            B78920959
            Booked on 17/08/21 from udupi
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Aug 18, 2021
            Updated by GGirish.C             Hiiii team,
            Am most urgently need this product's, one is from shimoga professional courier another one from udupi DTDC courier but still am not received this product in DTDC courier, So am very much disappointing about DTDC courier, today morning before 11 o clock I received my product, Please improve your service team otherwise you lost your customers.
            B78920959
            Booked on 17/08/21 from udupi
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              katneni
              Aug 18, 2021
              Report
              Copy

              A cover booked through DTDC from Rajahmundry to Abdullapurmet, R.R.District on[protected] with consignment number H62980836 not received till the date. By tracking it was noticed that it was delivered to "prsanna". Through the feed back it was informed the company. But no one responded till the date. How the company delivered an item without verification and confirmation (even with phone number mentioned on the cover) of the addressee. I prayed for necessary action please.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vishakha-here
                Aug 18, 2021
                Report
                Copy

                Address: Pune

                The worst service ever!! My parcel is in Pune and out for delivery since 7 days, those people don't return the calls, don't reply to the msgs and the customer service executive are extremely rude. I tried reaching the branch manager of Pune pimpari branch multiple times, he didn't return the call either. The dtdc guy has blocked my number and reading the msgs but not replying to it.
                Not a right way to treat the customer, if you have some issues then atleast let the customer know about it. This is frustrating. If you check google reviews about dtdc, 99% customers are complaining about the service.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Nitin97q
                  Aug 18, 2021
                  Report
                  Copy

                  Consignment Number - K50359230. They accepted the shipment to deliver initially but now they are saying the area is unserviceable.
                  Support team is closing the tickets without actually resolving it .
                  I am chasing them from long time .
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Alok tewary
                    from Moirang, Manipur
                    Aug 18, 2021
                    Report
                    Copy

                    Address: Vinayak computer, s.v.n path Budhanath Jogser bhagalpur

                    Every time bhagalpur bihar DTDC is not able to deliver the goods and make them out of delivery without contact with customers this is not first time this will happen
                    Today my courrier received at delivery office as I see on tracking portal and they make them out of delivery without calling me
                    And I got this sms
                    D79409411 is out for delivery.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      Jeet@23
                      Aug 18, 2021
                      Report
                      Copy

                      I HV booked led TV 32 inch from dtdc
                      D86740444
                      I HV received damage courier my TV screen broken badly I hv used original TV box with thermocol cushion still they were handled very badly there were several fragile stickrs on it
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Ahalya Inturi
                        from Mumbai, Maharashtra
                        Aug 18, 2021
                        Report
                        Copy

                        Address: Ahalya Inturi, Dno 4-68 , Muppavaram , J Panguluru mandal , Prakasam district, Andhra pradesh 523261

                        To whom ever it may concern. please look into the issue and get in touch with sender or receiver. the phone number has been provided in the address.

                        I had placed an order online which was shipped on 10th August 2021.
                        Sender told me that they have shipped the item and provided the
                        AWB number H60515332.

                        Todays date is 17th August 2021. When i check the tracking status of my consignment it is just displaying "no data available".

                        I am providing the snapshot of the tracking status that i see while tracking.
                        I wanted to know where is my shipping ?

                        There is no way found to contact dtdc.
                        Please help

                        Thanks
                        Ahalya
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rajat_Chaudhary
                          Aug 17, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          My parcel in not recieved but its showing that it is delivered.
                          The AWB/consignment no. is X73296428
                          Aug 17, 2021
                          Complaint marked as Resolved 
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Santhosh PK
                            Aug 17, 2021
                            Report
                            Copy

                            Address: Kuttikole

                            I did not receive courier system to my door. I have traveled 12KM from my home.

                            Electronic device not delivered to home it may damage improper transport.

                            D67409400
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              kldsatish
                              Aug 17, 2021
                              Report
                              Copy

                              Address: Plot No. E-33,Road no 15, Industrial Area Khalilabad Dist-Sant Kabir Nahar pincode-272175

                              DTDC NO. D66479162
                              मेरा पैकेज 2महीने से डिलीवर नही हुआ है।
                              अब 6अगस्त को डिलीवर बता रहा है जबकि मुझे प्राप्त नही हुआ है।
                              इसके सम्बन्ध में मै कई बार शिकायत कर चुका हूँ पर कोई हल नही निकला।
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                I
                                INVESTMENT IN MAN Trust
                                Aug 17, 2021
                                Report
                                Copy

                                Address: पुणे

                                आमचे डॉकेट नं. Z65647659 चे कुरिअर दि. २०/०७/२०२१ रोजी ऑफिस बंद असा शेरा देऊन पत्र पेटीत टाकण्यात आले होते.
                                कुरिअर पाकिटावर पूर्ण पत्ता फोन नंबर सहित दिलेला आहे तरी फोन न करता पाकिटावर close असा शेरा देण्यात आला आहे, हे कुरिअर च्या बाबतीत बेजबाबदारपणाच�...⇄ आहे. कृपया याची नोंद घेण्यात यावी.
                                आमचा पत्ता -
                                इन्व्हेस्टमेà¤�...⇄ इन मॅन ट्रस्ट
                                राही सखा अपार्टमेंट, चौथा मजला, फ्लॅट नं. १५ / १६,
                                एफ. पी. नं. ५८८ A, चैतन्य हॉस्पिटलच्या वर, सिंहगड रोड, पर्वती, पुणे ४११०३०
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Aug 17, 2021
                                Updated by INVESTMENT IN MAN Trust                                 आमचे डॉकेट नं. Z65647659 चे कुरिअर दि. २०/०७/२०२१ रोजी ऑफिस बंद असा शेरा देऊन पत्र पेटीत टाकण्यात आले होते.
                                कुरिअर पाकिटावर पूर्ण पत्ता फोन नंबर सहित दिलेला आहे तरी फोन न करता पाकिटावर close असा शेरा देण्यात आला आहे, हे कुरिअर च्या बाबतीत बेजबाबदारपणाचे आहे. कृपया याची नोंद घेण्यात यावी.
                                आमचा पत्ता -
                                इन्व्हेस्टमेंट इन मॅन ट्रस्ट
                                राही सखा अपार्टमेंट, चौथा मजला, फ्लॅट नं. १५ / १६,
                                एफ. पी. नं. ५८८ A, चैतन्य हॉस्पिटलच्या वर, सिंहगड रोड, पर्वती, पुणे ४११०३०
                                Aug 21, 2021
                                Updated by INVESTMENT IN MAN Trust                                 आमच्या डॉकेट नं. Z65647659 च्या कुरिअर संदर्भात आम्ही दि. १७/०८/२०२१ रोजी कम्प्लेंट केली होती.
                                आज दि. २१/०८/२०२१ पर्यंत आम्हाला त्याविषयी काहीही कळविण्यात आलेले नाही.
                                कम्प्लेंट ला उत्तर देणे अपेक्षित आहे.

                                Sep 01, 2021
                                Updated by INVESTMENT IN MAN Trust                                 Reminder 1
                                Complaint ID: 2961242
                                आमच्या डॉकेट नं. Z65647659 च्या कुरिअर संदर्भात आम्ही दि. १७/०८/२०२१ रोजी कम्प्लेंट केली होती.
                                आज दि. 01/09/2021 पर्यंत आम्हाला त्याविषयी काहीही कळविण्यात आलेले नाही.
                                कम्प्लेंट ला उत्तर देणे अपेक्षित आहे.
                                आमच्या तक्रारीचे निराकरण करण्यासाठी किती वेळ लागेल ?

                                View replies
                                आमच्या डॉकेट नं. Z65647659 च्या कुरिअर संदर्भात आम्ही दि. १७/०८/२०२१ रोजी कम्प्लेंट केली होती.
                                आज दि. २१/०८/२०२१ पर्यंत आम्हाला त्याविषयी काहीही कळविण्यात आलेले नाही.
                                कम्प्लेंट ला उत्तर देणे अपेक्षित आहे.
                                Reply
                                Complaint ID: 2961242
                                आमच्या डॉकेट नं. Z65647659 च्या कुरिअर संदर्भात आम्ही दि. १७/०८/२०२१ रोजी कम्प्लेंट केली होती.
                                आज दि. २१/०८/२०२१ पर्यंत आम्हाला त्याविषयी काहीही कळविण्यात आलेले नाही.
                                कम्प्लेंट ला उत्तर देणे अपेक्षित आहे.
                                आमच्या तक्रारीचे निराकरण करण्यासाठी किती वेळ लागेल ?
                                Reply
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shilpa Richy John
                                  Aug 17, 2021
                                  Report
                                  Copy

                                  I couriered a saree from Thanjavur to Delhi. The consignment number is C08872503. I couriered it on July 21st and in the website it shows it is delivered on 23rd. But it is not delivered to the person. Somebody just wrote a name and copied her number. Her signature is not in the proof of delivery. It is faked. Could u pls look into it and get back to me.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    nik8189
                                    Aug 17, 2021
                                    Report
                                    Copy

                                    Tracking #B78684602
                                    Ticket ##707830

                                    Parcel reached destination but not delivered, It is lost or stolen in Transition. There is no response from Kochi DTDC Center or Bangalore DTDC Center. The support ticket was raised as above but not given any response.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      arvidugar
                                      from Bengaluru, Karnataka
                                      Aug 17, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Bangalore

                                      DTDC Consignment Number - K[protected] Courier showing out of delivery from 9th Aug21 till now. Raising complain also no use with DTDC.
                                      Feb 13, 2022
                                      Complaint marked as Resolved 
                                      okay
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        senorita rose
                                        from Salem, Tamil Nadu
                                        Aug 17, 2021
                                        Report
                                        Copy

                                        Website: Dtdc

                                        Tracking D87521935 is deliverd without confirming the code with the given mobile number and said adress.
                                        How irresponsible the person is not wrting the full name nor mobile no for whom the parcel is delivered. Please solve the problem where the parcel is deliverd and want tje refund of the loat cloth with courier charges paid or return ut to the said customer.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          FedEx
                                          2.2
                                          (1468)
                                          Franch Express Courier
                                          1
                                          (415)
                                          Overnite Express
                                          1.3
                                          (706)