| Address: JetBlue International Couriers, Manikonda, Beside HDFC bank, Hyderabad 500089 |
Hi, I have booked a package (food items) from Hyderabad to Gurgaon and weight of the package is 7 kgs. I was told that charges are Rs.300/kg (total Rs. 2100/-), but they said connection time is over for that evening and will share tracking details the next morning.
Now, when I received the tracking invoice, that shows total amount as Rs. 560/-. I was told it will be received by the customer by Monday (Aug 9th 2021) or Tuesday (Aug 10th) and I shipped it on Friday (Aug 6th 2021).
So, what is the actual amount and what kind of service? How do I get the excess amount I paid and how do we ensure this doesn't happen to other consumers.
The courier company is Jet Blue International couriers (phone: [protected]), located in Manikonda (Hyderabad) area.
DTDC Courier & Cargo customer support has been notified about the posted complaint.