E-Billing Solutions — Payment captured at EBS gateway but not reflecting our bank account

Payments are captured transactions - Still not cleared in our bank account.

Two payments stuck in the gateway. Constantly chasing the team but very slow response and no action completed. Need this to be sorted within the day its extremely urgent.

They need to sort this soonest. Amount has been deducted from the client bank account but has not yet been refunded to our account.
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    E-Billing Solutions Phone
    +91 44 6663 3333
    +91 22 4488 7000
    E-Billing Solutions Address
    1st Floor, Akar's Tech Park, No 2, Manikodi Srinivasan Nagar, Main Road Extn, Seevaram, Perungudi, Chennai, Tamil Nadu, India - 600096
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