E Com — delivery of a product ordered from amazon

Address:

804408

I have ordered a smartphone honor 7x through amazon. Its awb no is[protected]. It was shipped on 12 august and reached patna on 13 august. After that it is not moving forward. It is about 10 km from me but not delivered till now. Why it is so late. It should be delivered till now. My order id is[protected]. It is so annoying. Pls do note your service is becoming so poor. Which type of service is this that a consignment is stayed at a place for about 5 days. Anything could be happened with that. Your courier boy could change the product or anything.