[Resolved]  E-Thottam — order not delivered fully but status has been updated as completed

Address:TAMILNADU
Website:ethottam.com

We have ordered for one 300 vegetable pack and one 500 fruit pack. The vegetable pack got delivered after five days from the purchase and got signed for the receiving order. We enquired them about the fruit pack, they said it will be delivered by evening or tomorrow at the earliest. To my surprise, now the status has been stated as completed in site without delivering the fruit pack.
Was this information helpful?
No (0)
Yes (0)
May 11, 2020
Complaint marked as Resolved 
The fruit pack got delivered.
Complaint comments 

Comments

My orders #36426 placed on April 26, 2020, and 34351 placed on April 25, 2020, were not delivered. These orders weren't delivered. To my surprise, they have updated the status of the order 34351 as completed. I have called various contacts mentioned on their website multiple times. There is no response. Such a poor service is just not expected and adding stress.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    E-Thottam
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    51
    Pending
    0
    Resolved
    4
    E-Thottam Address
    3rd Floor, Agricultural Complex Ezhilagam, Chepauk, Chennai, Tamil Nadu, India - 600005
    View all E-Thottam contact information