[Resolved]  E-Thottam — rotten veggies delivered

Address:	Tamilnadu
Website:	www.ethottam.in

My order no44926 placed by me in e thottam govt horticulture site on 1st may got delivered yesterday 5th. Most items are not delivered and amongst the items delivered half are rotten. Chilies, ladies fingers, tomatoes, potatoes etc. I strongly believed the veg packs meant for destroying due to covid outbreak in koyambedu market has been delivered. Had it been packed afresh the waste items could not have been packed. Lemon and ginger are almost have dried skin thereby revealing that sealed and packed some days ago. The site specified phone numbers are not at all working and chat box is of no use. I am afraid that having opened this pack i may be prone to health hazards. One big question is putting the direct orders made through website pending, how this horticulture department open retail sale through zomato. Most of the items un delivered to me is very much available through e thottam if booked through zomato. So far i didn’t get any delivery intimation nor the refund details. For sample i upload the vazhakkai picture for your kind attention. I very much doubt the weight also it is much less than the prescribed kg in the vegetable pack, i request the department to give explanation and refund the full amount. Status on order booking till delivery is under process. Main issue they don’t pick up the call always busy and jambulingham who is the assigned officer for our area has switched off the phone. Please donot buy. How the department is going to address my health threat in the present epidemic by delivering these throw away products to public like me