[Resolved]  EarlySalary — 1910 four loans booked for failed transactions

Sep 06, 2022

Updated by Syed Bokhari Hi Amit,

I have shared the below proof from the merchant, however my 4 loans which were booked out of four failed transactions of amount 1910 and are still active and your customer service team is not at all bothered of closing the four loans and this is an ongoing issue from 8th march 2022, im your prestigious customer who has never missed a single payment, im being harrassed mentally from march, unnecessary loans were booked and EMI are being deducted inspite of sharing the proof from merchant, because my auto debit is active that doesnt mean you can book incorrect loans, please look into it and do the needful.

Thanks and regards
Syed [protected]
Contact Hours Any Day 5pm to 10pm IST

[protected] Forwarded message[protected]
From: DMart Customer Service <[protected]@dmart.in>
Date: Mon, 15 Aug 2022, 10:05 am
Subject: #61277227
To: <syed.[protected]@gmail.com>

Dear Customer,

Greetings from DMart Ready !

We hereby confirm that we have not received the amount of Rs. 1, 910.00 on Dated[protected]:54:42 through prepaid as the transaction was unsettled/ failed four times & hence order could not be placed with us.

We request you to please get in touch with your bank customer care for the refunds and can raise the dispute as well.

Sorry for the inconvenience caused to you. In case of any other help, please reply to this mail.

Regards,
Customer Support

1954341:474193