[Resolved]  EarlySalary — Did not get my Loan Closure Letter - Loan account number: LAI[protected] Total due amount: 17846.0

I have already paid the loan as per the settlement of the concerned authorities from Early Salary. I have the proof of call recording and payment receipt that I have paid on the Early Salary App. It really frustrating to see every day the payment pending notice from early salary. It is harassing me when I have received calls against my loan. I have already raised my concern and also attached the proof of my payments and settlement details to the customer care but it is of no use and still, the notifications are flowing from early salary. I am attaching herewith the proof against my loan once again. Hoping that you will take care of this concern.
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Aug 12, 2021
Complaint marked as Resolved 
EarlySalary customer support has been notified about the posted complaint.
Jan 03, 2021
Updated by ranjan khosla
The loan was finally settled with Rs.16, 174/-, which I have paid with 2 installments of Rs. (8000+8174). The call recording was already been submitted to the customer care vide
Care
Sat, Dec 19, 2020, 4:37 PM
Ticket No:[protected].
Verified Support
Jan 11, 2021
EarlySalary Customer Care's response
Hello User,
Sorry for the inconvenience caused. Please drop the email at [protected]@earlsalary.com along with your customer id and the problem you are facing. We will definitely look into it and get back to you at earliest. Best, Team EarlySalary
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I have already dropped multiple emails to early salary customer support regarding the same matter, however, it is not yet settled by them. I am still getting payments reminder email. Don't know what to do.

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