EarlySalary — earlysalary agents fooling on settlement false promises to get the money during this pandemic situations

Address:

Hell

Hi team,

I called the agent on 10th sept 2020 (Sarkar kishore) he told that the total outstanding is 32000 in my loan account, but he said it will be settled for rs.18000 & the loan account will be closed in 2-3working days. Then i borrowed money from my friends to close this account & paid it immediately which was mentioned by the collection agent & his so called manager (Bharath g). I have also shared the screenshots post the payment to him & his so called manager (Which i am not sure if he is the manager), they have asked me to wait for few days till we close it after the payment was done.

Again post that i had to face bounce charges from the bank which is approx rs.350 & also i keep getting the msg till date that the recovery agents are coming home to collect the money. We have been fooled by the agent & his so called manager that they will close this, it's been almost 10days i have been following up, but no responses their end. They have stopped answering my calls & also when answered they asked me to close the bank account & ignore if some recovery agents come home.

Now the agent kishore saying do what ever you want but to close you need again make a payment of rs10000 to close this which i am not sure if correct. This stupid agents & earlysalary have been fooling around when we call the customer care for any queries.

Request you to look into this & help us solving the issue. I do not have more money due to this situation & they are forcing me to again make payment.

The app also is bogus which increases the amount everyday with interest & also bounce charges.

Thanks
Shreya